I've been here enough times now, so it's time for a review! I have recommended and seen them highly recommended in local online conversations many many times. They are great people and their prices are more than fair. The guys who work here are very nice, and my human trustworthiness radar says they are good people. They are Japanese, and I'm a little bit shy to speak to them in Japanese, but I know they are from Japan and they would be great for Japanese people who need their cars serviced in this area. It's easy to schedule appointments over the phone. Some times my phone displays "Kondo Motors" when I'm speaking with them, just fyi. They're probably in business together to an extent. Their website says they can work on European cars, but I asked about BMWs earlier this year and they said they don't do BMWs. A bummer, only because I trust them and my husband had just gotten a used BMW at the time. I believe they probably have plenty of business just working on Japanese cars. They can get work done pretty quickly, but I like that there are several places I can walk to nearby to wait for my car to be done. There is Marine Park, Ozone Park, Whole Foods (with a spacious food court), and Starbucks, just to name a few. One time it was pouring outside when I came, and they let me wait inside while they worked on the car. It was neat to get to see my car lifted and see what kind of maintenance checks were performed. Thank you for taking care of our car! read more

J Motors - Underneath my car at J Motors. - Auto Repair Near Me - Santa Monica, California

This is a first-class auto service place. I have only gone to the Subaru dealer for over 7 years. I am done with the dealership and will only be going to J Motors for all future services. The service was done within a very reasonable time, quality of work is superb, and cost very decent. You will not find a more honest and skilled staff. It may be a small shop, but it is mighty. I will be telling all my friends to use J Motors too. read more

Excellent work done honestly. This is a well run shop with highly competent people. Highly recommended.

J Motors is the best auto repair shop I have been to in my life! I speak from experience, I am 78 years old so I have been to quite a few auto repair places. The quality & honesty of the work is beyond compare. J Motors provides value & honesty in their work. Honesty, value, integrity & professionalism, a great combination! read more

The best place to go if you have a Japanese car. They're fast, honest and with fair prices. Always giving great advice and never trying to upsell you on things you don't need. I kept coming here even when I moved away from Santa Monica/Venice. Would 100% recommend. read more

Trustworthy to the extreme. I grew up with my mom using Ito as a mechanic when they were located in Japantown over by Sawtelle. Now that I am grown up I take my vehicle here and continue using there service as much as I can. Quality work by skilled mechanics as opposed to a dishonest valvoline or jiffy lube trying to upsell you and get comissions using cheap unskilled labor. read more

Went there for a transmission fluid service on my Toyota. Love this place. Clean organize and very professional. Excellent service at the appointed time and got the car back earlier than I thought I would. Will be using them going forward. read more

You can trust they will provide honest assessment of work needed and at reasonable rates. While doing regular maintenance like oil change, wipers, filters, etc they also check many other items like lights, fluid levels as part of their services. I've been going here for many years and always get great service. read more

J Motors is an excellent all-around auto shop. We always schedule our oil changes and tunw-ups here, and we highly recommend them.

I was at complete loss when Yuki Import Service closed. When I heard that their customers were being referred to J Motors, I read their glowing Yelp reviews and decided it was worth the hassle of driving out to Santa Monica to get an oil change and have them look at my car. J Motors was definitely worth going the extra distance. They were so nice, polite and honest and didn't try to up sell me (unlike my experience at Valvoline where they handed me a long list of items that needed to be fixed). The only thing they recommended was a tire rotation that was so cheap that I felt guilty. Call ahead to book an appointment. You can walk down the street and get ice cream at Wanderlust Creamery or visit the gigantic Whole Foods Market while you wait. Don't even think about bringing your car anywhere else! read more

Ito and Kimi are kind, honest, and professional. I will only bring my Toyota here when it needs service

Qualified, HONEST, incredibly helpful in determining a malfunction in my car. Very fair charge. Ito went above and beyond "service" - he actually placed a call to another tech to repair something that they don't do (electrical fix ). I went for a particular issue - I will be taking my car here for routine maintenance! 5 stars !! read more

Five stars for honest and trustworthy work! If you own a Japanese OEM and need to get your car fixed, you know a place is legit if they have a bunch of Toyota and Honda vehicles parked in the front hah. Confirmed that they take Lexus vehicles too! (They likely take other OEMs but I didn't ask) In all seriousness though, I own a Toyota and my car began vibrating while idle which I also experienced and fixed last year so I just thought, oh no not again. Knowing it's COVID-time, I didn't know how quickly a place could fix my car but I knew I had to drive my car fairly soon so I wanted to fix my car ASAP. Called around and a lot of other places either needed 1-2 weeks to diagnose/fix the issue or they charged $130+ just to diagnose the issue with the error reader test. I called J Motors and asked if they could provide me with a quote and they said they can help me diagnose the problem for free, but couldn't give a quote without the diagnosis. Honest people. They said they had free time after a customer left at 2pm and would be able to help me diagnose the problem then. I arrived around 2:30pm, dropped off my car for approx 10 min and they diagnosed my car problem (it was the same issue I had last year, which affected a different part). They gave me my quote and it was less than the cost I paid another auto shop to fix the problem last year. J Motors told me I could have my car fixed in 30-45 min the day of. AMAZING. He even ordered the part to be delivered from the warehouse when he figured out the issue, (before I even approved) just so I could have the part ASAP. He said if I ended up not wanting to fix my car there, that would be okay too and he would just get a refund from the place he ordered it from. My bf and I strolled around the area to look at plants at a nursery nearby, walked to Whole Foods, ate ice cream at Wanderlust and came back after receiving a call that the car was fixed. Came back to a smooooth running car, paid, (he even provided me with a a finger glove to keep my finger from touching the payment terminal iPad thing when I signed for the transaction and a Lysol wipe to wipe anything). Amazing. Also noticed he helped me turn off my tire air pressure notification which my previous mechanic couldn't even do because he said it was "something about the sensor". J Motors went above and beyond and has made a long-time customer out of me! I will be taking my Lexus to him from now on too. Thank you! read more

I'm surprised I haven't already written a review for J Motors. We have been with them for many, many years and I have referred them to all of my friends as well. Many years ago I had been with another trusted mechanic (brothers) when their business had sadly closed, and their company referred their customers to J Motors. It's such a huge relief in life to have a trusted mechanic. In Los Angeles, your car is your livelihood. Even when I'm having issues with my car, which can be very stressful, I have the comfort in knowing that I have a wonderful mechanic who is knowledgeable and will do everything to figure out what's going on with the car. And not only will they help you fix it, but they are kind, informative and honest. I can't say enough about how great they are all around. read more

I live quite a distance from J Motors but decided to give them a try based on all the great reviews they've had. Called them up and scheduled an appt for an oil change for my vehicle. Work was completed within an hour. They didn't try to sell me anything I didn't need. Service was excellent. Very honest business. Thank you very much. read more

I cannot say enough nice things about the gentlemen who work here. They really are the best. This week I came in with a car problem that they don't fix at their shop. Even though it wasn't a job that they would do, they not only directed me to somewhere that could but also did the legwork to call the other place and the Toyota dealer to see where I could get the best pricing. They are so kind and generous with their time and expertise. They didn't even charge me for diagnosing the problem. I hardly ever write reviews, and this is the first time I've written two reviews for the same place. These guys are the best. read more

Ito and Kimi are kind and honest specialists. This is hard to come by these days. I came from a Toyota repair center with a $200+ quote on my maintenance repairs, some of which for parts that I knew were newly replaced and shouldn't have any issues. Ito was able to fit me into their schedule because he scheduled time for another customer before realising their car was working just fine (which I learned was a common occurrence for them, and a good sign of honesty for me.) My trip here wasn't as drastic and miraculous as some of the other reviews here but I know a good business when I see one. J Motors is where you'll want to go if you want courtesy, professionalism, and a reasonable price for your repairs. read more

The most honest mechanics on the Westside. Ask for Ito. He is extremely knowledgeable and honest. I took my 13 year old lexus in for repairs a few weeks ago. The prices are fair and reasonable; and workmanship is solid. I would highly recommend! read more

Real honest, knowledgeable, skilled mechanic. If you shop around, many mechanics quote cheaper but that usually is a bate and when you bring your car in, they'll tell you that "Oh, your car needs this, that, and those. If you don't fix them, your car will blow up on the freeway. For the ordinary people, there is no way to know if that's true or not and ends up paying for a lot of unnecessary jobs. J-motors don't do that. They only tell you what's necessary to keep your car in good condition. They are the best! read more

I was sad to learn last Monday that Victor from Yuki Import Service had passed away suddenly last month. The owner of Yuki decided to close the shop, and started referring all his customers to J Motors in Santa Monica. That's probably worth four stars alone. I needed work on my car, and made an appointment with J Motors for Wednesday. By early afternoon, I'd received a call saying that the likely problem was the water pump, but that my car could likely be fixed under warranty from Toyota. I found out that I was indeed covered by the extended warranty I purchased five years ago, and called J Motors back to confirm that I would go the dealership route. They told me there would be no charge because they didn't have to do any work. Four point five stars. It so happened that my wife had a little tire incident a block away from J Motors, and while they couldn't fix the tire, they did mount the spare and ensure that all tires were properly inflated. They placed the irreparable tire in the back on top of several sheets of paper to protect the carpet from dirt, and move all the crap from the back to the clean areas of the car. Once again, no charge. Five stars. Here's the takeaway. J Motors doesn't get five stars because they didn't charge me; they get five stars because they were willing to help us out despite the fact that we'd had no prior history with us. We got the same kind of treatment that took us to Yuki for seventeen years, and that's worth a lot. I'm still sad about Victor's passing, but I'm glad to find that there are other independent mechanics here on the Westside that we can entrust with our cars. read more

J Motors - Japanese sign - Auto Repair Near Me - Santa Monica, California

For years I took all my cars to Victor at Yuki Motors. they were so good they had to put up signs asking customers NOT to give them good reviews because they couldn't take on any new clients. So, when victor sadly passed away and Yuki decided to close the shop, I I figured I'd never again find a mechanic as good . But Yuki referred us to j motors with a very high recommendation and these guys are every bit as honest , knowledgable and friendly. read more

I've only been this mechanic for past years because J Motors gives high quality of service every time. Kimi always gives me appropriate advice for my car and answers my questions. They are honest specialists who never charge extra. When my car get an issue, they always try to make a time for me even if they are fully booked. While waiting, you can easily walk to Whole Foods Market or Starbucks too although their work/inspection (like oil change) is faster than they tell me. Highly recommended. read more

I will no longer go anywhere else for car services. I used to go to Yuki's before Victor's passing. :( Santa Monica is a bit of a trek for me, so I went to my local Firestone for oil changes and figured I would go to J Motors for bigger services. Over the summer, someone stole the battery from my car and damaged the locking mechanism of the hood, so I couldn't close it properly. I replaced the battery and called J Motors to see if they could help. Ito said they could try, but I might need to take it to a body shop. Well, I carefully drove to SM, and Ito and Kimi looked at my car. No joke, they probably spent 30 minutes trying to repair it. They were ingenious and used some tape to temporarily fix the cable. They said eventually the cable would have to be replaced but since the labor for that was going to be expensive, I could wait. They didn't charge me a penny!! I love these guys. I was already feeling bad and angry about the stolen battery, and they reminded me that good people do exist. Flash forward to this month, I needed an oil change and 90,000 service. I made an appt, and Ito and Kimi had my car ready in about 2 hours. Ito showed me all the parts that he replaced (air filter, cabin filter). There was absolutely no upselling (unlike Firestone!) and the price was more than reasonable. I'm actually looking forward to my next oil change now. Tip: There's not really a waiting area, but you can easily walk to Whole Foods or Starbucks to wait. read more

I own a Prius and a Lexus and I can't say enough great things about J Motors, and Ito who is the person you will likely speak with. They are: - Honest - Very Fair - Knowledgeable - Polite - Speedy - Extremely helpful These are easily the best mechanics I have ever dealt with in my life. read more

I LOVE these guys. They've been handling my oil changes the past several years. Great prices, and very HONEST and kind. Last I went there I needed them to check out a problem with my fuses. They diagnosed it super quick, fixed it, and didn't even charge me when I insisted on paying. Definitely a great shop I actually look forward to seeing! I highly recommend J Motors! read more

They are the absolute best! They are always so kind, patient, punctual, and give great advice re my car maintenance. I feel like my car is always in good hands when I come here. read more

I was referred to this company by Yuki Motors I'm so sad that Victor passed away. I took my car there today the guys were honest excellent and super nice. He did an inspection for me for free . Got my oil changed. Hyundai dealership told me my brakes were going to go out and told me I needed a full inspection of my car which ran about $300 or $400 which was unnecessary . this honest mechanic told me I had another 20,000 miles I will be coming back I highly recommend them! read more

Like many others here, I was referred to J Motors by Yuki Import Service. Kimi and Ito at J Motors are completely trustworthy and honest. No up-selling, just straight forward facts. I took my Odyssey to Honda Santa Monica to fix some recall items, and walked out with a list of "need-to-do's" totaling over $800. I immediately stopped by J Motors afterwards, and they 1) stated that the what Honda SM wanted to "fix" wasn't really broken, and it was something I could change out later down the line, and 2) all the other "fixes" they can handle at my next major service appointment for a fraction of what the dealer wanted to charge. SO THANKFUL for these guys. I would give them 10 stars if I can! read more

Very honest!!!!! They checked out my car and gave me an honest reply. I will be coming back because they are trustworthy.

After researching and reading reviews, I was referred to J Motors by a relative. They were booked solid but a cancelation allowed me to be squeezed in last minute for an oil change and basic checkup for my old Tacoma. Hiroshi and Kimi were both nice and easy to talk to. Kimi is the mechanic and found my left lower blinker burnt and changed it too with no additional labor. He was very efficient and finished much quicker than I had expected. I had gone to the dealer for the last oil change and they found items eventually needing service with price quotes. But their office kept on calling me to come in for the service even though not needed yet. I didn't mention these items when first contacting J Motors. But Kimi did find them. Hiroshi presented a schematic and showed me what was needed with more reasonable quotes. l will be going back to J Motors for the upcoming services. read more

Fast, friendly, honest, convenient service at a reasonable and equitable cost. Will return here for all my car repairs.

J Motors was recommended by my last mechanics, who through some tragic events, had to close down. Kimi and the team at J Motors were incredibly professional, generous with their time and services. I had my oil changed and general service and it was such good value. It's challenging to find quality mechanics with expertise and integrity, and I am so happy to have found J Motors. Can't recommend them highly enough. read more

Ito is the BOMB!!! When I moved to the west side, I needed and new mechanic for my very old Mitsubishi Lancer with which I can't bear to part. Ito was recommended to me by a neighbor. He has taken care of my girl three times now and I've always found him to be honest, reliable, fair and efficient. When he says he'll be done working on my car at a certain time, he's usually done earlier. He charges what he quotes and tries to save his clients money. And if he can't fix something, he'll recommend other options. I'm so glad I found Ito and know my precious car is in great hands! read more

I bring my 2012 Prius here for routine maintenance. Oil changes, light bulb changes, and such. They were recommended to me by a family friend. They are so helpful from basic info on my car to scheduling. I called them once for a same day appointment. It was my fault to be so last minute. Annoying, I know! :( But they were really patient with me and worked really hard to accommodate me the best they could when they REALLY did not have to. (I told them not to but they did anyway!) I also called them when I had a minor car accident that required body work. They don't do that but referred me to someone (who was great as well). But the first thing they asked me was if I was ok! These guys don't overcharge or upsell and really care about their customers. So glad I have a trusted place to take my car! read more

The two men that work here are the most honest and dependable people. I've taken my Honda here for maintenance and repairs. They always do great work for a reasonable price and within a quick turnaround time. When my car's a/c broke, I contacted my dealership hoping it's be under warranty but they said it would be $200 to inspect the car and then likely $2500-$3000 to fix the problem. I took it to J Motors first and they inspected my car for free, but on top of that Hiro found that there was a recall for my cars make and model due to a/c issues. He printed out the information that I needed to show the dealership to help me get it repaired for free. Highly recommend them if you're looking for an experienced and trustworthy mechanic. read more

I just took my car here and received the best service. The men working here are incredibly knowledgable and honest. My favorite part of the experience was they walked me around the car and talked me through what they saw and their recommendations. Throughout the discussion I did not feel like they were trying sell me any services that my car did not need. Even when I asked if an item needed to be fixed, they were honest and told me what could wait and what should be corrected now. I will definitely be bringing my car back, and recommend this place to anyone looking for a great mechanic that you will feel like cares about doing right by you. read more

They are do quality work and won't overcharge you for work not needed. Rare to find honest car repair shops but this is one of them. I was referred by Howard of Samo Wheel & Brake (another honest car shop) and couldn't be more pleased. Between these 2 shops I know I'm getting service that are top notch. read more

Just got off the phone with them unfortunately they can work on my car because it's an Chevy but they were so helpful even still with advice and seems very trust worthy. Definitely if you have a Japanese car I recommend here read more

My Jeep had a check engine light and even though they didn't work on American cars they did a diagnostic for free. Definitely recommend.

J Motors has been extremely honest and professional the entire time I've been going there. I was a former Yuki import service customer and was so happy to be referred to J motors because they do quality work and are always truthful. I had issues at another mechanic and they were nice enough to check out my car for no charge and give me consultation over the phone. I highly recommend them for any service needs. read more