Canada Nike stores should upgrade the system so customers can use their Nike pass to accumulate…read morepoints. Service was quick and friendly. Selection was OK, wished there were more. Prices were expensive for an outlet store. Conveniently located next to the Templeton train station and the long term parking lot of the airport. Easily accessible.

Not as big as the other stores around so stocks are limited. I came in for fathers day weekend and…read morethe sale were mediocre. Sizes were not available for some of the items i wanted but the conversion from USD to CAD helped alot. Will be back next time im in town.

Trying to replace a pair of Mukluks. I had bought some at the Granville location, but didn't try…read morethem on until I was home. They were too small at size 9. I decided to go for the same ones - only in the waterproof/ winterized model. They went up to a size 10. I had went online before coming here to make sure they had my size. Staff was unenthusiastic ( this seems to be a pattern at the 4 different locations I visited in the past 2 weeks ) The girl got me the black & grey ones. I asked to see the all grey as well, but she didn't seem like she wanted to go look for them at the back. When she did come back with them- I noticed that both pairs had flaws in the fur. Of course these were the only 2 pairs they had. I returned my size 9's and asked how long the sale was on for. She claimed to have no clue .....

A VERY RUDE RUDE RUDE RUDE employee at this location.. MERCEDES…read more Literally I kid you not, BEWARE of the employee/manager, "Mercedes." Now you're probably thinking.. darn.. which one was she.. is the the woman who wears a mask and has purple hair? Or blonde? Because I'm pretty sure she wears different wigs. But anyway... THAT IS CORRECT. The audacity of how rude she is is actually freaking absurd. If you have a concern about a shoe for example, she will just answer you very rudely as if you're the one who has disturbed her precious day.. or shift should I say. Her tone in the way she speaks is just.. SO unprofessional. I know for a fact that all of these "positive" reviews about her is because she's guaranteed people to write a review for her to get 10% off their purchase!! She'll make you do it at the check out and watch you do it too. She asked me to do it once and I was like oh wow you are CLUTCHINGGGG. Customer service PLEASE go to this location and see her for yourself. I promise you've lost countless customers due to her, or the very least you've lost respect.

You can always find good stuff here for a great price…read more I find it has nicer stuff then Winners does. Some of my recent purchases included Joico Conditioner, a Free People Dress, Converse High Tops for my husband (in a hard to find size 13) Make-up by Kat Von D, Marc Jacobs, Clinique, Anastasia Beverly Hills ect. They also had some great stemless Wine Glasses I had to have. Staff is friendly. Check out is quick and easy. They have a great return policy ( keep your tags & receipt for best results ) & scan your TJX card to extend the return policy from 10 days to 30. Also I highly suggest purchasing a recycle bag at the check outs for 1.99$. They are big and come in handy for any shopping trip.

Nice store located in the Central Garden City mall. This is similar to the US stores. You may be…read moreable to find something here.

First time shopping and it was an amazing experience. Service was top tier, they grabbed all of my…read morethings and took them to the fitting room and to the counter. Even pulled some items for me based on my selections. As a black shopper, sometimes you're treated poorly in stores and that was not my experience at all!!! I was visiting from the US too.

I love the clothes but will avoid in store visits at all costs. I've worked many years in retail…read moreand their sales people are unfriendly, not helpful and aggressive. I highly recommend shopping online - their virtual customer service agents are lovely as well. A couple of examples of the great "service" I had recently: I was looking for a particular item and as per their websites online stock, the store (robson st) had 1-2 items left in stock. I venture to the store and struggle to find the item on my own. I ask one of the associates folding some sweaters, where I might be able to find the item. She points vaguely to a table and says something along the lines of, "if we have it it'll be on that table (points to an area with multiple tables - which isn't super clear) but I haven't seen it for a while". I do not find the item and go home to avoid having another experience like that only to chat online to the aritzia CS team. I am shopping and have an associate start a room for me. My arms begin to fill to the point where it's hard to carry all the other things I'm wanting to try on. Another associate stops by and asks if i have a room started, I tell her yes and then she walks away. I guess if one person helps you that means another can't or won't because they won't get the commission? I get individual associate sales goals but I was always taught to help regardless of that sale being yours.

I came from out of town and one of the things on my list was to solve my shoe wear issues. I…read morechecked out the internet and since these guys were near where I was staying I headed there . I did not have high hopes as the brands they carried are similar to every other store I have been to. When I entered the store there were more sales reps than shoppers in the store and they were very welcoming without being pushy. The young woman that assisted me was the most considerate of reps and she knew her shoes. She measured my feet, asked a bunch of question, listened to my answers and said I'll go get some for you to try on. It was an interesting experience. She actually knew that shoes don't all fit the same from one supplier to the next and she knew that it might take several trips to the back for more shoes before she satisfied my slightly odd requirements. She just kept on helping me until we found the perfect shoes. Thanks to Emma who was so patient and knowledgeable. This place is awesome and the staff are all terrific. Give them a try!!

I went in on a Sunday to buy a pair of jogging shoes. It was busy and the sales person that helped…read moreme was distracted. As I am older, she didn't seem to think I could be a runner, and I ended up with an inferior shoe that I never wore again after two runs. A total waste of money.

Have heard nothing about my order in past 5 days. They didn't reply to my emails. Easy fraud claim…read moreon credit card. Didn't work for me but good luck to you! Too bad it ruined a birthday!

A gem of a find in Aberdeen…read more I've followed them on Instagram for a while and was in the neighborhood, so I decided to check out what their store was like. It's on the second floor of the newer side of Aberdeen, so it's less congested. The store has a nice minimalistic "Hypebeast" feel to it, and is a nice Jordan Mecca. Pretty much every Jordan is available here, and they have a bunch of the collectible Jordan action figurines too. I saw other pricey/rare kicks here too (aka Yeezys). The staff was super helpful and very knowledgeable about the sneaker/collectible business. Definitely coming back the next time I'm in Richmond.

There are deals to be had here, when Walmart and Marshall's don't cut it…read more Parking is available in the parking lot warehouse. The place is literally as the name suggests. Bare walls and no trendy decor. This ain't Holt Renfrew. The shoe selection isn't the world's largest, but it's somewhat decent. They seem to carry mostly runners, though there's a bit of everything. I found what I was looking for, in the style and colour I wanted, at a good price. Sometimes 2 similar pairs of shoes will have 2 different discount rates. A bit of negotiation helps here. I left happy. Can't really go wrong with buying shoes here.

Every time I need a new pair of shoes, I would come here. The staff are friendly and patient with…read moretheir customers. They always get the shoe I'm looking for. Sometimes there are deals for good prices and I like that the company offers a rewards program.

When you can bring all the premier, comfortable shoes under one roof, that's always a good thing…read more You'll lose out on style but sure as comfortable as heck, esp, for the amount of walking from one restaurant to another lol. Still have my dress Rockports from here 3 years ago, going on strong--having another 5 pairs helps too (other labels). Customer service here is pretty knowledgeable, this aint no Sport Chek, and friendly too. Other expected brands like Ecco, Geox, but this is the 1st time I've seen Penguin here for men's...which is on your left side. Like how instead of giving you a plastic bag for your purchase, they ask you donate to the David Suzuki fund. Metered parking in the front. Pretty good Canadian product, eh??? ;)

LOVE THIS STORE! This is my favorite shoe store in the area because they sell my favorite shoes,…read moreCLARKS! The best part is the room in the back with the clearance shoes. I usually walk out with at least two pair. :D The staff is great. I really appreciate the, hello how are you, when I walk into the store.

Called this location to find a New Balance 990 2A (difficult size to find). I was told they didn't…read morehave it and neither did the warehouse. Sourced an 847 through Zappos.com in the US so had to have my family receive and ship them to me. Called the location again a week later to ask for the corporate contact number and asked about the 990 and was surprised they did have a pair in stock . I was asked if I wanted to place them on hold and I said yes. Unhappy I'm paying more after shipping and currency conversion for a lower tier shoe. I received a call and had to disconnect. Called back and was told the 990 is on hold for someone else. Now irritated I've received unhelpful, conflicting info.

I love me some New Balance shoes. Checked this store out because I needed some new work shoes. New…read morebalance is a fantastic option for peeps who have wide feet because they actually carry wide width shoes. NB runners are also very comfortable for walkers and runners. This store is located by the fantastic Canadian Brew pub so post shoe shop you can grab some grub. On entrance the store has fantastic lighting and is very cleaned and organized. We were greeted promptly and helped until a decision was made. Shoes were 20% off too! I am very happy with my purchase and I would definitely shop here again!

Located near the Customer Service counter in main corridor…read more It's one of their newer, renovated stores, with a good men's selection for once, on the left. Some decent sales, with $100 pairs going for $70. Personally, I don't find them super comfortable, but they're super light, though that doesn't translate to good padding or grip. Indeed, their casual style is their appeal from this California-based company. With its gumball machine as a display for their Kids section, they do have their marketing down pat.

I went into this Skechers in the Richmond Centre Mall on Monday, January 4th, 2021. I am a stylish…read morewoman in my early 60s. I use a cane because of severe osteoarthritis. I was needing some cute slip on style sneakers because later in the week I was having hip replacement surgery and would not be able to do up any footwear with laces until healed. I go in and both sales people are talking on their cell phones. The young man finally hung up, and from behind the register yelled out to me what their special was today. He did not come over to help me. Eventually the young woman sales person hung up her call, and came over to me. She pointed out the slip on style shoes. I selected a few to try on. She brought them over to me an dropped them on the floor and went away. Remember I am an older woman (although as I said, rather stylish and clearly someone who buys fashion) WITH A CANE. I cannot reach down to get the shoes out of the boxes to try on because of restricted mobility and pain. I call her back and ask her to put them on the bench for me. She does, and walks away. Now I am not expecting high end service at Skechers. I am expecting common courtesy for someone who clearly has mobility issues. I did end up buy two a pairs of cute shoes. BUT, if it would have been easy for me to go to another store I would have walked away and not bought anything as I felt both assistants were rude, unhelpful, and uncaring. Given that walking is difficult for me I just bought the shoes. I regret needing the buy these shoes from these callous sales people. Having had to resort to cane and finding out how hard it is to have mobility issues, I really feel for people who have it much worse than me to navigate the world. It doesn't help that sales people can be thoughtless. I gave two stars only because the shoes are cute.