The top of the $400 dresser I bought was covered with a runner and on top of the runner was a…read moreselection of several large lamps for sale and several Knick Knack/tchotchke items for sale. Although I looked over the dresser, opened the drawers, etc., I did not move all the lamps and many assorted knick knacks. I then paid for the dresser and made arrangements to pick it up the following day. When I returned to pick it up, there was a VERY LARGE split in the wood, ALL the way across the entire top of the dresser and way too wide to repair by any method. This major damage had been covered by the runner, the lamps and the knick knacks. So . . . Usually, normally, sellers will be transparent about damage, flaws, chips, cracks etc., and then it's up to the buyer to move forward with the purchase or not. Because the damage was so extensive, I did not think the dresser could be transported without breaking completely in two. Because the damage was hidden/concealed, I felt deceived. I pointed this out to the staff, who launched into their "no refunds" spiel before I could even finish my sentence. I was rather abruptly offered to the "opportunity" to leave the dresser (and my $400) behind if I no longer wanted it. Still, I extend Kudos to Twice Is Nice for serving seniors in need!! Thank you to the volunteers who offer their time. Thank you to the folks who donate. If an item is damaged, you don't have to attach flashing lights or a neon sign, but it's not "nice" to cover it up, then pile it high with multiple heavy items making the damage almost impossible to detect until too late to make an informed purchase decision.

Wonderful finds in excellent condition! I always spend too much, but come home with great things!…read more If you make it to Charlottesville, I highly recommend this place look out because Twice is Nice has two stores in the same general vicinity.

Yeah, like the first guy said, these people are dismissive and disrespectful. If there's something…read morebig about them, it's the bill. Why bother?

Took the time to head into their offices and had a consultation. I have both a professional job and…read moreown a business. Met for about an hour, reviewed everything, and agreed that I would send previous year's tax returns to them via secure email. I did as we discussed and radio silence ever since ( I'm confident they were received). I won't chase down folks that can't return emails, especially after I took the trouble to make an appointment and send in documents. Unfortunately, this type of customer service appears to be the norm for accountants in the area.

I called Sir Speedy at 4:30--an hour before closing time--to request color, card-stock copies of a…read moreposter notifying neighbors of my son and DIL's lost cat. Owner Conan made the posters extra-large and included some laminated ones, in case it rains. For payment, he requested only a check to the Nelson County SPCA. An update: Chernika is home! Safe and sound. And how wonderful it was to be treated with such kindness during a hard time. Kudos to Sir Speedy!

Customer Service was tops. Extremely fast service with delivery which…read morewas a plus for us being a small medical office. PABR, Inc. Charlottesville, Va

A very good experience with service and well stocked inventory. I actually went twice over three…read moredays. Plenty of parking nearby and the lot was clear of debris. Signage is excellent, I was shopping for back to school items for my college daughter and found everything I needed. A lamp, desk organizer and the hard to find putty for wall hanging. I also utilized the restroom which needed attention with no toilet paper. Checkout was very smooth and staff friendly. I would return. 3.5 rounding up with a nice clean well stocked store with friendly staff.

Excellent printing customer services at the north Hiway 29 location. They did a beautiful job…read moreprinting my order, always patient and polite. I really appreciate their professionalism and helpfulness.

Great Historical Site! We went back in 2017,…read moreSo it's been a minute. We loved it. Ask questions to the guides as they are very knowledgeable!

Monticello is probably the most famous of all the President houses (Mt Vernon may have it beat)…read more As a self-proclaimed Presidential history nerd, I have been to several presidential homes, libraries, museums, gravesites, monuments, etc. Monticello's history is the most interesting because of many factors including Jefferson's architectural obsession, the atrocities with slavery that occurred with building and maintaining it, and the innovations and experimentation Jefferson used while living here. Monticello is a huge operation. You should definitely get a reservation. You park at the bottom of the hill (or maybe middle of it) then you go through metal detectors and are now in the cafe/gift shop/bathroom area. From there you can take the 1/2 mile walk up hill to the home or take the bus. Once you are up top, you will be put into different huddles depending on your tour time. Oh, there are several different style tours, we just did the general admission tour. Anyway, you can walk around the grounds while you wait. The whole thing is very well organized. Our tour guide took us through various rooms in the house, pointed out various artifacts from Jefferson's past, told stories and was very knowledgeable when asked questions. The group I was in was probably 20 people. The whole tour took 45 mins. Then we walked the grounds independent of the tour including looking at Jefferson's family cemetery plot. My only issue is that I went on July 1st, 2026, so the whole back (or front) had a huge tent set up for the America 250 celebration. Not a big deal just didn't get the complete feel or pics.

Took order yesterday, delivered over 120 miles, exceptional invoicing and delivery for da kine…read more You should stay Hawaii... put Lowes and Hardware Hawaii out of business.

General management of this business is weak. I purchased cabinets from better living recommended by…read moremy renovation contractor. The sales person didn't have all door samples to help my decision. He was very uninformative. Later, trying to track delivery, I found out my salesperson had left the company. BL did not inform me or assign a point of contact for scheduling. Cabinets were delivered with factory defects and a wrong sized item. The company is showing no urgency in getting correct items ordered and delivered -- even after requiring full payment before delivery. AVOID Better Living cabinets department.