I had a wonderful experience working with Linda on my wedding dress alterations. My gown needed to…read morebe sized down significantly, hemmed, bustled, and adjusted through the bodice with added cups and boning for proper support. She took the time to ensure the fit was exactly right and made thoughtful structural adjustments so that the dress not only looks beautiful, but feels secure and comfortable to wear all day. I was especially nervous about going strapless, but after her work I feel completely confident that everything will stay in place from ceremony through reception. Highly recommend for bridal alterations - I'm so grateful for her attention to detail and expertise!

I've brought several dresses to Linda at this point after a referral from our friends when we first…read moremoved the the area. Not only is she talented, prompt, and precise, but her kindness is truly unmatched! She's extremely easy to talk to and discuss any projects with. She is definitely someone you can rely on, and she has done a wonderful job every single time. Thanks for everything, Linda!

Excellent tailor and dry cleaner. They've tailored a few jackets for me and the work is always good.read more

Second time I've gone to Kim and she was excellent as always. I needed to get measurements done and…read moreshe was quick yet thorough, and wrote it all down on a piece of paper that had a diagram of the human body and everything.

They were super nice! My bridesmaid dress was altered in 2 weeks just in time for my friend's…read morewedding. Can't wait to go back for my wedding dress

Let me set the stage: *Me trying to find a gown for a NYE…read morecruise* Me: this dress is perfect I love it!!! My sister: Omg are you getting married? Me: The hell? No? *me frantically googling and finding out this beige dress with a lace outer layer was listed in their wedding section ‍* Fast forward to a sale.... Me: eff this I like this dress So I bring it to Jam and say "chop it up! Make it a cocktail dress! Let's have some fun!!" She worked with me, tested, probably almost cried chopping off such a large amount of material on this beautiful gown The final product is exactly what I wanted!!! Better than the original!!! Don't mind my no makeup shotty hair just focus on the dress LOL

I cannot recommend Lily enough! I used her to alter my mother-of-the-bride dress for my daughter's…read morewedding. I didn't find my dress until the last minute and Lily helped get my dress back to me in record time! She took it in perfectly at the shoulders and in the bottom hem. It fits like a dream now! Lily was also so kind to work with, and was extremely reasonable with her cost! I'll definitely be a repeat customer!

Needed a few pairs of pants altered so I reached out to this business due to the reviews but after…read more4 unsuccessful attempts to make contact I took my business elsewhere.

This place re did a zipper on a coat 5-8 years ago for $85. High but was good work. Today I asked…read moreher to put a 1" x 3" patch on a jacket and she was going to charge me $45 and it would take a week. I went 3 miles up the road and got it done instantly for $15 Your customer service is weak, your return times a horrible Can't support a business that doesn't want your business. Trash!

The woman at the counter is super rude..and has caused me not to return to this business…read more This was my second time experience with this company, I was recommended through a friend of mine who stated they were quick and efficient. I had a dress dry cleaned which cost me a total of $50.06 after tax. My first time experience was the same as my second. This woman had a very mean mug on her face ... she asked me questions I didn't know the answer too as I'm not familiar with clothing products & how they're supposed to be washed and became frustrated with me. I decided that it would be best to leave the dress there as I needed it for an event the following weekend. Upon pickup I was greeted by a different woman who was much more bubbly, kind, and made me feel like a welcome customer. I paid, analyzed the dress and was super happy. I decided to leave the bad taste of the woman behind as I understand people have their days.. I went in again as I needed two shirts dry cleaned.. I was again greeted by the woman with the mug on her face, I kindly asked how much it would cost me to have the shirts dry cleaned and she told me $28 a piece, I was fine with that but she was demanding that I now pay upfront... (I was in a different car so I didn't have my wallet - fully aware that's my fault.) I began to mention how I had just recently gotten dress dry cleaned and that I could pay upon pickup and she because super aggressive stating that if "I can't afford to pay now there will be no service." I kindly grabbed my shirts and left. I had no problem running home grabbing my wallet and returning but after being spoken too like that I decided I didn't wanna spend my money here again. It saddens me that all it takes is one bad apple to ruin the whole experience.

A little expensive, but she does good work. Absolutely rescued a pair of jeans for me.read more

This place can be great, but be careful- there's a major language barrier. Don't bring in anything…read moreyou couldn't stand to see altered in a way you wouldn't like. I always get holes in the knees of my jeans, which didn't matter until I started buying more expensive jeans. I'd get maybe one pair a year which would typically last longer. But they'd still eventually wear out and get holes in the knees. My wife eventually asked me to throw them out, but I discovered this place which went to heroic lengths to patch up anything. The results looked kind of messy but also cool. That was all well and good. But for the past two years I've taken exceedingly good care of the last pair of jeans I bought. For instance, I always make sure to pull them up to add some slack to the knees when I sit down so I won't stress the fabric there. In spite of my efforts the other day I noticed a very tiny hole had started to form (not even big enough to stick my finger through). I decided to be proactive about it and take them to Velma's before the problem got worse. They say a stitch in time saves nine, right? I'm crestfallen because for some reason Vilma's Tailor Shop sewed giant patches in BOTH knees of these otherwise perfect looking jeans (tangent: to be fair there was a knick- but not quite a hole - around the other knee; however I didn't ask them to fix that problem at all!). There's now this noticeable line of stitches in a boring 10x6 inch box pattern on the outside that make the jeans look weird, like I had them bedazzled. That's always a risk of patching up jeans, but I didn't ask for a patch in them at all- I just wanted a simple stitch! I also got a previous pair fixed and some of the patches were smaller- like 6 x 3.5 inches. So if they could've used a smaller patch, why didn't they? These were easily my favorite pair of jeans and now they look so stupid. I don't have the money to buy a new pair right now but that's all I've been able to think about since returning home. I don't understand why a tiny problem had to be addressed with a huge alteration. It's not intuitive. However they don't have great English skills here and I'm wondering if maybe when I was warned and accepted this somehow so its on me. I tried very hard to talk with her to just let her know I was disappointed, but it was impossible to communicate the subtleties even with the help of Google translate. I'm only knocking one star off my review because I feel like good people are working here and they try their best, and this was mostly a communication problem. I can't help but feel responsible because I dropped them off and had issues communicating in the first place. In hindsight I never should have handed them my best pair of jeans but did because I'd had good experiences in the past and didn't think they'd do something so bizarre . If you've read my warnings and follow them it will be a five star experience.

She did a great job!!! Affordable, cheap, and so skilled…read more Just be prepared, she's a local who isn't fluent in English. Ms. Kay is incredibly kind, patient, and gets the job done better than anyone.

I was recommended Kays by my mother to do some extra work for my groom suit. If you have several…read morehundred dollars to spare, they might help you out but they also only do cash it seems. My fiance was also looking to get some work done from here for her wedding dress, but was asked to bring half of the money without even an estimate for how much half would be. When she tried to get a little more info on cost, she was turned away. It's quite pathetic how many businesses in Wimberley just assume you're trash if you don't have a copious amount of disposable income at any given time. Would definitely recommend anyone else than Kays Alterations to actually provide decent customer service. Even to people who have spent their whole lives here.

I'd like to start off by saying Brandy is phenomenal! I purchased my dress and it was a few sizes…read moretoo big. I went to a location in North Austin, and they wanted to charge me more than half the cost of my dress for alternations. Besides the high cost, there was a lack of professionalism, and that's the main reason why I wanted a second opinion. Brandy came recommended by the bridal shop that I purchased my dress from. Her studio is at her residence, which was very warm and inviting! First impressions are very important, and she put a lot of love and hard work into the studio. Brandy is very personable, sweet, and she advised me all the steps she would be taking to alter my dress. Her fees are reasonable, she provided with a detailed receipt. After just one visit, I didn't waste any time and referred a friend of mine. On my wedding day my dress fit like a glove, it was so perfect! I felt beautiful and my husband loveddddd the dress as well. Thank you Brandy for making me feel extra special!

Brandy was hands down the best choice for the alterations for my wedding dress! She was recommended…read moreto me by the place I got my wedding dress at, and as soon as I met her I understood why. As soon as she saw my wedding dress, she knew exactly the alterations to take it to the next level! I didn't know exactly what I wanted for the bustle, and she gave me options, while giving her professional opinion. The dress came out stunning, and I have Brandy to thank for that! I even had to run into her at the last minute the week of my wedding, and she made time for me right away, and calmed my nerves. I would recommend Brandy for any alteration, because I know how special to helped to make my wedding day, and how amazing she made me feel in my dress!

Excellent job hemming my dress pants. Very professional. Would definitely recommend. Very…read morereasonable.

No puedo recomendar lo suficiente a Doña Fátima. Compré mi vestido de novia en México y, al traerlo…read morea casa, me di cuenta de que necesitaba bastantes arreglos. Me preocupaba que tuviera que comprar un vestido nuevo, pero gracias a su increíble habilidad, ¡no fue necesario! La encontré por recomendación y, desde el primer momento, fue súper amable y atenta. Escuchó exactamente lo que quería y trabajó con mucha precisión para dejar mi vestido perfecto. El resultado final fue justo como lo había imaginado realmente hizo magia! Además, su trabajo fue muy accesible en cuanto a precio. No tuve que preocuparme por gastar lo que costaría un vestido nuevo, y aún así obtuve un vestido que me quedó espectacular. He visto algunas reseñas mixtas, pero la verdad es que solo hay que ser paciente. Un trabajo de calidad toma su tiempo, y ella realmente lo hace a la perfección. Si buscas a alguien que cuide cada detalle y te entregue un vestido impecable, ¡ella es la mejor opción!

MY LAUNDRY WAS STOLEN AND THEY TOLD ME THEY DIDN'T GIVE AN F! I believe my laundry was stolen by…read moreeither the female attendant or a co-conspirator. On June 19th, 2023 I was in the facility and she asked me how many machines I had. When I told her I was using 3 of the 8 load machines and 2 of the 6 load machines she said "wow that's a lot of laundry." I said yes, that I had not been to the laundromat in years, had cancer but was feeling good today so wanted to get it all caught up and done at once. I then heard her on the phone speaking to someone about "there's this girl with laundry..." I tuned it out because I wasn't the only female there at that point and she works at a laundromat but in hindsight it all makes sense. She had been at the folding table folding laundry for those that pay for that service the entire time I was there. When my laundry was ready to dry she pointed to the dryers closest to her. I figured she was doing me a favor and pointing out the best dryer or something so I went where she pointed over to the corner. I had to separate the clothing that went into the dryer from the air dry laundry. I did this to all 3 of the 8 load machines I was doing this while doing my best to keep my eye on the machines that were still waiting for me. I would grab laundry - look - repeat. You get the picture. At this time the attendant disappeared. I finished all 3 of these machines and moved onto the 6 load machines which were in another row over. Machines number 18 & 19 and there was someone else's laundry in machine 19. The gentleman who had just started the machine was still standing there and told me it was empty when he got to it. He was holding an empty basket and I saw no clothes of mine in the window. I started looking in every direction, in all washers and dryers and at everyone's laundry they were folding, in their baskets and challenging people who were leaving. I went to the attendant who had returned to the folding table and told her someone took my laundry. Her response was "are you sure?" I stared at her and told her " yes I'm sure." I went to the machine, put in my card and showed her that I had paid for the use of this machine. I asked to see the cameras. She told me she didn't have access. I asked then who did? She told me only the owner. I asked for the owners name and number and her response was "I don't know ." REALLY? I said "you don't know who you work for? You don't know the name, number, who pays you, and who makes the schedule?" She tells me no. I told her I'm calling the police to report it. She then tells me "just leave your name and number for the owner. No need to call the police." I told her I would leave my name and number but I was still calling APD. Now why wouldn't she want me to call them? SUS Then I noticed another man in the facility who had been there for a good 30 minutes but I hadn't really taken notice of him before. He was clearly an employee. I told him that someone had stolen my laundry and asked if he had access to the cameras and if he had the owners name and number. His response was "No he didn't to both questions. IDGAF. Do what you want. Don't involve me. Call the police if you want. IDGAF." Nice. Helpful guy. I have never heard from the owner. I have money on my card I want refunded. I filed a police report. I know dam well nothing will come of it. I know my clothes are gone, but I know someone who works there took my laundry or gave someone a tip to come take it OR they at the very least knew the owners information and didn't bother to share it which to me, makes you just as ridiculous AND guilty as the person who stole someone else's laundry. What sad human beings that they DGAF when someone else gets their most basic things stolen from them. I know there are others in worse situations, but if they will steal your dirty underwear and socks they will steal your last $5 and your purse. LOOK OUT AND WASH YOUR CLOTHES ELSEWHERE. IF YOU ARE THE OWNER CONTACT ME IMMEDIATELY. THE ONLY WAY I WILL TAKE THIS DOWN IS IF WE SPEAK! RIDICULOUS I HAVE TO GO TO THIS LENGTH TO HEAR FROM SOMEONE.

I've had things stolen by staff from the washer and dryers. Wouldn't recommend this business. Had…read moreto file a police report