Loved this for an emergency laundromat since we had flooding and needed to wash all the clothes in…read moreour closet because of it. We loved the nfc card system. The attendant Roy (or Ray can't remember) was very kind and saw us unloading and held the door open for us. The next attendant that day was not nice. I am docking a star however for one employees outspoken political views that made us feel unwelcome. It's 2023, you live in Austin which is a diverse city. If you can't be welcoming to people from all areas and backgrounds you should move somewhere that is or work in a field that is not customer facing.

Great neighborhood laundromat! I was looking for somewhere close by with an XL capacity washer to…read morewash my machine washable rug, and Coinless Laundry popped up in my search. I messaged the business asking if they had XL capacity machines available, and they responded within less than a day answering my question. When I arrived, the gentleman behind the desk quickly answered all of my questions about how the card deposit and machines worked. He was super nice. Great customer service. Reasonable prices to wash, and my load got done in 25 minutes. I will be using Coinless Laundry again for my other rugs.

This is no longer at the address. It's all office space, no laundry. Not at this location. No…read morelaundrymat here. I have to type 85 characters to tell you it's not here.

We were staying at Lakeway Resort & Spa and ran out of clean clothes. Lakeway Laundry Valet to the…read morerescue! They picked it up right away and got it back to us, clean and shrink-wrapped, within a matter of hours. Costs just a little more than going to a laundromat and doing it yourself, but so much more convenient. WAY cheaper than the usual hotel dry cleaning service.

I dropped off my Italian silk designer wedding dress, worth $6,000, to ATX dry cleaning for my…read moremid-August wedding. I told the owner, Roi, that I was getting married in Canada and asked if they could pack my dress for travel. My dress came back bustled and ready to go. On a whim, I decided to undo the bustle and try on my dress one last time before flying out. When I opened my dress, I immediately started crying. It was ruined, and, even worse, somebody had tried to conceal the damage by bustling the dress and folding it up. The sleeves were burnt and crumpled (See pictures), and the dress itself was warped and puckered. The interior looked like it had been fried in bleach. My beautiful Italian silk dress had been ruined by ATX dry cleaning, and, rather than come clean with what had happened, somebody had tried to conceal the damage, so that I wouldn't realize what had happened to my dress until I got to my wedding. I told Roi that the dress looked like it had been damaged by chemicals, but he dismissed my concerns, saying dry cleaning is always done using chemicals. It was only after I went to two experts, my tailor and another dry cleaner, who both confirmed that the dress seemed ruined beyond repair, that he took me seriously. At this point, he admitted to outsourcing the dress, but said whomever he had outsourced it to did not even know who cleaned my dress because nobody had owned up to it. This other company (Roi never told me the name) spent the next couple of weeks attempting to restore my dress, and the entire time Roi kept saying that he felt as bad as I did that my wedding dress was ruined, and not to worry about the financials--he was going to make it right. They gave me my dress back the day before I left. The silk was partially restored, but the interior of my dress was still completely fried, and the dress's silhouette was permanently ruined. Since I had no other choice, I wore this dress for my wedding. When I returned, Roi changed his tune very quickly. He said that insurance would only cover $250 because I wore the dress for my wedding and they'd partially restored it. Worse still, he used things I'd said against me. Like, I told him nobody seemed to notice that the dress was ruined (because who would tell a bride that a dress they'd never seen before looked damaged?), and he later threw that comment in my face to suggest that I shouldn't be compensated properly for the damage. When I balked at his offer, he whined about how he couldn't do more financially and even badgered me for not appreciating how hard he'd worked to fix my dress. Again and again, he made it more about his hard work and his trouble than about my wedding dress and wedding, and he seemed incredulous that I expected to be compensated for what he'd done. I kept reminding him that any efforts to *fix* my dress would not have been necessary, had my dress not been ruined in the first place, but talking to Roi was like talking to a cranky infant. He made clear that he would not go out of pocket for the damage. It was such a nightmare. In the end, he gave me back not even a third of what I put into this dress, and he tried to get me to sign a document promising confidentiality. I refused, even knowing that I could lose the pittance he'd offered, because I never want any other bride to go through the nightmare Roi and his team put me through. Whatever you think you will save with ATX dry cleaning, it isn't worth it. Go to a real dry cleaner. If you want your clothing to be returned to you undamaged, avoid ATX dry cleaning like the plague.

Do Not Trust this company they will send your clothes back STINKING like cigarette smoke. They will…read morealso overcharge you for laundry and dry cleaning and its not even done right. Used them in the past and the old driver was WAY more personable the new one just sucks.

Have been needing a local laundry. This one is clean, easy to use, the other customers were kind…read moreand helpful. I came for a clothing load but it seems like a good spot for large loads. Huge plus that you can take out cash, make change, or use card on the app.

Wash It All is my go-to laundromat, especially for comforters. The place is clean, efficient, and…read morepacked with commercial-size machines that actually get the job done. As a former appliance technician, I've seen the horrors comforters can inflict on a home washer (moment of silence for those machines). That's why mine stay safely at home while I bring the bulky stuff here. No shaking, no crying, no "what was that noise?" If you value clean comforters and the long-term survival of your washer, this is the place. Highly recommend.

I needed to do Laundry, since the Owner gave away his Dryer, I took the Handicapped Ride…read more Clean Facility, helpful Employees, FAST Washer, ALL Perfect!!

Cleanest, most well-run laundromat we have found in the area! Vincent (manager) is fantastic and so…read morehelpful and friendly. He clearly prides himself of providing excellent customer service and making sure all machines are well cared for. Love that they have a range of options from DIY, turnover service (moving your laundry to dryer so you can run errands), or full service where they wash, dry, and fold. This business model truly meets every need and coupled with great service and a clean facility, is a clear winner! Don't waste your time anywhere else!

MY LAUNDRY WAS STOLEN AND THEY TOLD ME THEY DIDN'T GIVE AN F! I believe my laundry was stolen by…read moreeither the female attendant or a co-conspirator. On June 19th, 2023 I was in the facility and she asked me how many machines I had. When I told her I was using 3 of the 8 load machines and 2 of the 6 load machines she said "wow that's a lot of laundry." I said yes, that I had not been to the laundromat in years, had cancer but was feeling good today so wanted to get it all caught up and done at once. I then heard her on the phone speaking to someone about "there's this girl with laundry..." I tuned it out because I wasn't the only female there at that point and she works at a laundromat but in hindsight it all makes sense. She had been at the folding table folding laundry for those that pay for that service the entire time I was there. When my laundry was ready to dry she pointed to the dryers closest to her. I figured she was doing me a favor and pointing out the best dryer or something so I went where she pointed over to the corner. I had to separate the clothing that went into the dryer from the air dry laundry. I did this to all 3 of the 8 load machines I was doing this while doing my best to keep my eye on the machines that were still waiting for me. I would grab laundry - look - repeat. You get the picture. At this time the attendant disappeared. I finished all 3 of these machines and moved onto the 6 load machines which were in another row over. Machines number 18 & 19 and there was someone else's laundry in machine 19. The gentleman who had just started the machine was still standing there and told me it was empty when he got to it. He was holding an empty basket and I saw no clothes of mine in the window. I started looking in every direction, in all washers and dryers and at everyone's laundry they were folding, in their baskets and challenging people who were leaving. I went to the attendant who had returned to the folding table and told her someone took my laundry. Her response was "are you sure?" I stared at her and told her " yes I'm sure." I went to the machine, put in my card and showed her that I had paid for the use of this machine. I asked to see the cameras. She told me she didn't have access. I asked then who did? She told me only the owner. I asked for the owners name and number and her response was "I don't know ." REALLY? I said "you don't know who you work for? You don't know the name, number, who pays you, and who makes the schedule?" She tells me no. I told her I'm calling the police to report it. She then tells me "just leave your name and number for the owner. No need to call the police." I told her I would leave my name and number but I was still calling APD. Now why wouldn't she want me to call them? SUS Then I noticed another man in the facility who had been there for a good 30 minutes but I hadn't really taken notice of him before. He was clearly an employee. I told him that someone had stolen my laundry and asked if he had access to the cameras and if he had the owners name and number. His response was "No he didn't to both questions. IDGAF. Do what you want. Don't involve me. Call the police if you want. IDGAF." Nice. Helpful guy. I have never heard from the owner. I have money on my card I want refunded. I filed a police report. I know dam well nothing will come of it. I know my clothes are gone, but I know someone who works there took my laundry or gave someone a tip to come take it OR they at the very least knew the owners information and didn't bother to share it which to me, makes you just as ridiculous AND guilty as the person who stole someone else's laundry. What sad human beings that they DGAF when someone else gets their most basic things stolen from them. I know there are others in worse situations, but if they will steal your dirty underwear and socks they will steal your last $5 and your purse. LOOK OUT AND WASH YOUR CLOTHES ELSEWHERE. IF YOU ARE THE OWNER CONTACT ME IMMEDIATELY. THE ONLY WAY I WILL TAKE THIS DOWN IS IF WE SPEAK! RIDICULOUS I HAVE TO GO TO THIS LENGTH TO HEAR FROM SOMEONE.

I've had things stolen by staff from the washer and dryers. Wouldn't recommend this business. Had…read moreto file a police report

Was throughly impressed with the quality and affordability of Misty's cleaning service, she was on…read moretime and left our home clean and ready for a tenant move it. She cleaned the corners, drawers, light switches, windowsills, baseboards and floors of a two story house. I was surprised shiny everything looked after. She was easy to communicate with and quick to schedule. The only feedback is clarifying how long it would take to clean the house. It took longer than anticipated, because she was down one employee. Otherwise, I look forward to continue to work with Misty for additional rental prep cleaning services!

Misty did an amazing job for a roommate move out. Very thorough in work and quick to respond, great…read morecommunication! So thankful she was flexible with the time I had to get this done & looking forward to working with her in the future!

A company with integrity & honesty. Not to mention good work. Can't say that very often anymore!…read more Office staff/receptionist is very friendly and communicative. They have all of their bases covered. Give them a try! I will continue to use Service Depot for carpet cleaning in my home and rentals.

I have become somewhat OCD about my carpets and whenever I need another cleaning (about every 6…read moremonths), I always call Service Depot. Their office staff is always courteous and answer my questions; their technician is always professional and polite, and the one time I spoke with their operations manager, he not only put my worries to rest (how long it would take to dry), he made me laugh! I can't recommend them enough! Tell them Chad send you!