1. Jack Brown Cleaners

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Austin, TX

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Jack Brown Cleaners

3.1 (7 reviews)
Closed • 7:00 am - 7:00 pm

Services - Jack Brown Cleaners

Shoe cleaning

Shoe repair

Shoe resoling

Jack Brown Cleaners Photos

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11 years ago

The matter was settled in a professional manner. Jack Brown Cleaners settled the matter in a satisfactory manner.

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Mesa Alterations

Mesa Alterations

4.1
(34 reviews)

always do a great job. super friendly too! been coming here for several years, will continue to do…read moreso.

Overall not a great experience with this business and they did not treat me professionally…read more - The tailor is decently skilled, but his limited ability to speak English created some miscommunications and confusions - The tailor brought the dress shirt in too tight around chest, which created a bulge at the buttons, and I had to return to the shop four more times before the bulge was reduced to an almost acceptable level, though not completely - The tailor is not the owner of the shop, and the owner was never present. I had a lot of difficulty trying to get in touch with her to find a good solution for my tuxedo. She ignored calls and texts for days at a time. This was after I had already paid for the work - The price of the work was on the high end, and I feel for the quality of work and experience there are tailors that charge much less - The owner gave me her word that she would reimburse me for having another tailor adjust the shoulder seam without shortening the sleeve length, which could not be done with her tailor. After bringing in the coat with amended shoulders and an invoice, she went back on her word and refused to reimburse me. She claimed the other tailor (a reputable one) didn't make the adjustment at all. Even after I was able to confirm with her tailor it was adjusted, just in a different way than he expected Pictured is the bulge that remained in my shirt after 5 trips to the shop to get it right. I would recommend spending your money and time on another tailor for a better experience.

Jack Brown Cleaners - shoerepair - Updated July 2026

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