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    15 years ago

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    Pinnacle Dermatology - Frankfort - Jose L. Rios, MD

    Pinnacle Dermatology - Frankfort

    2.6(27 reviews)
    7.0 km

    My Dermatologist (Dr. Tobin), who I loved and respected, Retired this year to Arizona. I was tasked…read morewith choosing a new MD to have my bi-yearly derm exams. After researching the field, I chose Dr. Troiani, from Pinnacle Dermatology at the Frankfort Office. I got so lucky! From the moment I walked into the office, I was greeted with warmth, efficiency, and a happy atmosphere from the staff, reception, nurses, and, not the least of all, Dr. Troiani . He made me feel very comfortable in what can be (and often is) an uncomfortable situation. He was incredibly gentle and caring and yet thorough throughout my exam, while remaining completely professional. Dr. Troiani is deeply knowledgeable; he patiently answered all my questions, and, more importantly, made me feel it was perfectly OK to ask away. I appreciate that he spoke to me as one adult to another, openly and honestly. As it turns out, I will need to be seeing him again. But he went out of his way to reassure me and explain what my next visit would entail, and my prognosis.. As a result, I feel very safe in his hands. And glad I found him!

    Very deceptive billing practices. I was on a payment plan which they were auto debiting every…read moremonth. The app showed ZERO dollar balance due and they stopped auto debiting only to find out they send me to collections for about $300. What a scam! Do not recommend! Will not be returning.

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    Pinnacle Dermatology - Frankfort - Paula K. Lapinski, MD, FACMS

    Paula K. Lapinski, MD, FACMS

    Pinnacle Dermatology - Frankfort - Kimberly A. Bauer, MD

    Kimberly A. Bauer, MD

    Pinnacle Dermatology - Frankfort - Dermatology & Plastic Surgery Associates

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    Dermatology & Plastic Surgery Associates

    Kiss Aesthetics

    Kiss Aesthetics

    4.6(21 reviews)
    7.6 km

    I've been going to Kiss for about 2 years for dysport. I always go to Ashley S and she's amazing!…read moreShe's super knowledgeable about all of the services and anytime I am interested in another area of my skin or face. She always has the best recommendations on treatments. I always feel flawless and beautiful after all of my appointments with Ashley. The spa is so adorable and front desk staff are sweet and welcoming. I would highly recommend booking you skincare and Botox appointments! I also want to add the staff are constantly attending conferences and trainings for new technologies and treatments. They are up to date with the latest trends and forever finding ways to keep our skin beautiful

    0 stars. I had an absolutely horrible experience at this med spa and would never recommend it to…read moreanyone. Immediately after being injected with lip dissolver, not only did my lips swell to a frightening size, but my entire face swelled up. The reaction was so severe it bordered on anaphylactic shock. A week later, I broke out in hives that lasted for over nine weeks. On top of that, I experienced symptoms resembling Bell's palsy. Because of this, I had to take time off both work and school while I saw multiple doctors, got bloodwork done, and even visited an allergist. Other reputable med spa providers I consulted with were shocked when I mentioned the business name. Multiple people instantly replied with, "Oh, Kim Burke." Each of them warned me that she has a bad reputation, with consistent feedback being that her customer service is awful and that she only cares about money, not her patients' wellbeing. Several providers suggested my reaction could have been due to the product being mixed improperly, injected incorrectly, being from a bad batch, expired product, or even something as serious as a dirty needle. When I requested a refund, Kim Burke completely dismissed me, refused to take responsibility, she stopped answering my phone calls and claimed none of my reactions were connected to the injection--even though the swelling and dangerous side effects started immediately after treatment. She even tried to blame it on "bee stings." For the record, I got allergy tested during this nightmare, and I'm not allergic to bees. Another provider asked if this med spa had the vial tested at a lab (which they are supposed to do if something is reported), but I was never informed of any testing or follow-up whatsoever. This entire ordeal has been traumatic, stressful, and unsafe. The dissolver clearly didn't work, and I suffered serious health consequences as a result. The way I was treated afterward makes it even worse. Kim Burke is a poor representation of professionalism or empathy and absolutely cannot take responsibility for her mistakes. This business is careless, dismissive, and dangerous. Please save yourself the hassle and time and DO NOT GO HERE. They should not be practicing. Terrible place.

    Photos
    Kiss Aesthetics
    Kiss Aesthetics - After 5th filler( the migration was there after 1st one,not injected right)

    After 5th filler( the migration was there after 1st one,not injected right)

    Kiss Aesthetics

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    Jack Gelman, MD - plasticsurgeons - Updated June 2026

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