The drive thru is a B!! talk about waiting forever at the drive thru. Then when I got to the window, the employee tries to hand me someone's order she's not that bright read more

These guys cut the legs out from under my previous review. To tell you why, let me tell you what I would say to the dude who gave me my order: "I can only assume you actually believed that the burger I was charged TEN FUCKING DOLLARS for made it into the bag. It did not. It's as if you reached into my pocket and just yoinked a tenner out of it, but besides that, I bought that burger for my lunch the next day So in one visit I was angered AND disappointed- No, you cannot contact me regarding this (admittedly unusual) incident. My closest JitB has an even lower rating than this one, so I guess I'll return sometime. Not very fucking soon, though. read more

Make sure not to ask for fresh egg on any breakfast theyll make sure to throw in the the shell as well never again lazy fcks just want to do there job sloppy egg brown too they dont seem to know an egg is white n yellow solid not brown overly cooked with shells disgusting dont come here sloppy food read more

They didn't even add any fries like if you guys gonna be lazy at least quit your job but people are paying for this it's not for free read more

Jack in the Box - I order halfsies fries and they didn't even add anything I pay $3 plus tax for this this is bs what kind of service is this ? - Fast Food Near Me - Gardena, California

It's jack in the box, everyone knows what their getting, no gourmet meals or nothing like that. But this jack in the box has the absolute worse service and they were serving food no gloves. I have video. read more

Everytime I come here its always cold food or wrong order, one or the other, never fails! Looks like I will go to another late night restaurant open 24hrs! read more

This locations staff is top tier there all really amazing people and very fast even if the lines long it goes down immediately , never got my order messed up from here so that's a huge + , the staff is amazing read more

So here it is I show up on 3/15/24 Jack in the box says there open at 4am mind you I show up tktnhe window at 4:15 Enough time to be ready I sit there at the box for 10'min it's 4:25 at this point nobody has greeted me I wait another 5min before I drive up to the next window where I start hearing noices mind you I could hear them talking the whole time just didint ask me for my order for doe reason jay ignored me but proceeded talking to each other then when I drive up the the next window I start hearing clapping well we all know what that means so I sit gonna judge but god damn I wish I could have gotten my food at lest before they started that shit read more

I'm highly allergic to onions I for no onions and what do I get a burger full of onions no patty or cheese just onions and tomatoes and lettuce not sure how they fuhked up my food so bad but I'll never return to any fast food place on western read more

I had the worst experience with the worker Celic P, I payed for my order. And she was not willing to fix it. Showed her receipts after receipts of what I originally ordered and she insisted that she was not going to help me just fix the order. Got the whole order wrong and made me pay. All over again. Wasted my money on food I did not get to eat. They need to understand people have allergies and should fix any order that is wrong. Not even with the order number she was able to do anything to help me. Her coworkers were all trying to help understand me but I don't know who she thought she was and did not let them help me. Very rude of her. Will never recommend getting served by Celic P. read more

They literally unhook the phone so we can't call and ask a simple question. Those people don't deserve their jobs.

On 12/6 I went to this establishment and tried ordering food with my EBT CalFresh Food Benefits card. The two cashiers swiped my EBT card 3 times because it 'wasn't going through. They told me it kept declining and so I had to pay with my credit card. I later checked my account to find that they charged 3 payments of $25.36 to my EBT card. I called the store once I realized and spoke with Store Manager Elizabeth. She was very rude and tried blaming DPSS for the charges. I explained to her that it was Jack in the Box that stole the funds and that I need them back. I kindly asked her to direct me to someone who could help me and she said she'd have someone who deals with these matters call me. She didn't give me a name or contact. I allowed the weekend to pass to give this 'someone' the chance to call me but still no call. I called and spoke with Elizabeth today, she was shocked no one called and I asked her to give me the number so I could call them. She said she couldn't, I asked her who it was and she said it was Marcella, her supervisor. I asked her why couldn't she provide me with Marcella's contact information seeing as how the supervisor could better assist me, she said she couldn't and refused to give me a phone number and/or email. She wouldn't let me explain my concerns, every time I had a question she kept cutting me off and when I got frustrated because of her disruptions she yelled at me and told me 'you don't have to talk to me like that' then she hung up the phone. I tried calling back but the phone had been disconnected and it wouldn't even ring. I had to drive all the way from Long Beach to speak to her in person because she hung up in my face. When I got there I met Gema, a team leader. She told me that Elizabeth wasn't there and when I told her I was just on the phone with her she said that Elizabeth left at 1:30 pm. The ironic part is it was 1:30 pm when she said that. This Jack in the box stole over $76.08 of Calfresh benefits from me. Christmas is around the corner, and I don't know how I am going to afford to feed my kids. They took the whole payment I received from DPSS for the month of December. I only want to funds returned immediately but they are giving me a very hard time. It's ridiculous that I have to beg for my money back. Elizabeth was rude and hung up on my face, Marcella hasn't made any effort to fix this situation at all, and Gema lied to my face. They STOLE from me and I get this? I will never come here again, and DON'T USE YOUR EBT HERE they are stilling from less fortunate people trying to feed their kids the best they can, and they have the audacity to do this right before Christmas. read more

Jack's always a life saver in the morning for me when I go to work. I always get either the extreme sausage combo or the ultimate breakfast sandwich in combo. They be hitting the spot and don't forget their egg rolls shezzz they be fire and delicious read more

This review is only for my drive thru experience. I came here for a hamburger kids meal and when they asked me what kind of drink I said fruit punch. The guy then said there were no fountain drinks. So I'm like well what is available. He says milk Apple juice water or orange juice . So I chose orange juice . I was then charged for the orange juice . So my kids meal went from 4 to 7 $ excuse me my kid needs a drink and because you don't have the drink that comes with it I have to pay 3 $ for a drink . I'm like where is the free drink . Overall terrible experience. Forcing me to pay for something I didn't even really want because you don't have fountain drinks. What kind of restaurant don't have fountain drinks and does not have a plan implemented if something like this happens ? Management needs to do better. I will not come here again . read more

I went to jack in the box for fajita Pita. And when I got in home it feel part. Very bad. read more

Jack in the Box - Fajita Pita - Fast Food Near Me - Gardena, California

I've only ever been through the drive-thru here.. Open 24 hours. I'm all about that inebriated munchie late night and stomach ache mornings life, we all do it. Service is always good. read more

Jack in the Box - Drive-thru - Fast Food Near Me - Gardena, California

See all

Arguably the best fast food experience I've ever had. Showed up at 11 pm with 7 people and ordered $60 worth of food. The drive through attendant double checked every bag to make sure we received our full order. Can't get better service than that. I hope Mr. Box gives this location an award. read more

This is hands down the best jack in the box i have ever been too. I've gone around 5-6 times recently hoping to get a more traditional jack in the box experience; you know, the one where the employees feel as if they flunked out of McDonald's, the fries taste as if they where made like 3 days ago and they taste horrible, or where they mess up a basic chicken sandwich. But it hasn't happened yet, the food has been made fresh and served quickly. Worst part about this place is that there is usually a long line although it does move quickly. read more

On my way to work I decided to hit the drive thru grab a breakfast sandwich. .. I received my order and continue on my way to work I open my sandwich take a bite while driving. As I take a bite. I notice f@@@kn mold in my croissant By this time I'm at the lax ..with no time to go back. .. so I call the number on my receipt and speak to a manger ... they say ohh come back we'll give you another. One. .. umm no. You think I'm ever going to eat from there again. Poor customer service and staf is lacking inspection I don't know but someone isn't doing there job. read more

Came today on my lunch break around 2pm. I was the only care in drive thru so I figured it would be simple. I asked for the new havarti grilled onion burger combo with no tomatoes add lettuce THREE TIMES. The first time she input it as the all American burger. I corrected her then with the right order. She input it wrong the second time, I repeated the order again. Third time still wrong. Sorely dissatisfied they still got it wrong. There's no grilled onions or havarti sauce, what was the point of buying it? I wanted to try the new item at Jack in the Box but instead paid $8.79 got a plain burger with lettuce and cheese. I will be heading back to complain as soon as I get off work. My lunch didn't end well after leaving here. Please listen to customers carefully, some of us are in a rush and may not have time to check the bag while rushing back to work. read more

See all

SYSTEM IS DOWN!!! They took two cars right before me then the system are down. Was told to wait 10 minutes in the parking lot. Waited, came back and what do you know. SYSTEM IS DOWN!!! Come back in 5-7 more minutes. I usually come by around the same time in the morning right after work and never had such a problem like I did tonight read more

My first time in this jack and it has been a great experience. Lulu was our cashier and she was great love it when I get great customers service food was fresh and lobby was perfectly clean will definitely come back if I am I'm the area read more

Jack in the Box - Fast Food Near Me - Gardena, California

If I could give it zero stars I would, Especially to Maria whos working on Sunday at 2:40 am. She couldn't Take a simple order and couldn't pack a simple order. She forgot our tacos, we had to get back into the long drive thru and waist our time. We asked if there was anything she could do for us she said no. Last time I come to this jack in the back. Rather drive the extra 5 mins. read more

NO STARS - Capitalized! WARNING- Don't go here!!! Listen and spread the word. But unfortunately YELP requires at least 1 star to post reviews. Hey Jack are you wondering what happened? Well here you go. Technically this is one of my usual kitchen like(eating places) - where it is so close to my apartment, so why cook at home where i can just easily eat here without washing dishes after. Lately i have been noticing poor professionalism(workers lack of interest being there) including the managers that i have witness plays favoritism among the workers. Very odd for a customer to openly see this from the other side of their Bank Glass windows (a person automatically assumes that this location seems to be getting robbed often). As i said i live nearby this location, so when i eat here and also drive by daily- you dont see Cops driving by patroling the area. There is also Photo Enforced Cameras along Western Ave and 135th(be careful-avoid a rolling stop) which makes sense putting them bullet proof Glass when you order inside. I guess the 1 out of 5 stars is for entertainment when you dine inside and seeing the traffic camera flash and that person will receive a $480 traffic ticket for running the red light. Back to the poor service- the wait is long after ordering, soda machine has a note stating that it will be turned off at a certain time in the afternoon and they don't make your food right. On top of that, they give you a feeling of why are you here-don't come back feeling, very disgusting. I order a BACON potato wedges but had no BACON. And yes i walked up to complain, they seem to put some but it was a mean sarcastic return, they only put like a teaspoonful. Yikes, so i told them to call the manager on duty, she put the bacon to our liking (imagine eating this way by now) . We went online and filed a complaint and supposedly Jack will mail us coupons but months had passed and never got any from the mail. Never again gettn Jack from me. Hopefully this place get's replaced and don't get Jack from customers either. read more

Jack in the Box - AVOID 135th St. & Western Ave. Location - Fast Food Near Me - Gardena, California

I try to eat at home if I can help it since food at home is already a sunk cost. Why go out and spend more money? But there are times when I'm pressed for time and need something quick so won't totally starve. I usually come here for breakfast and haven't had their lunch/dinner items in a few years. The drive thru person was really nice and contrary to what others have written did provide good customer service during the times that I've come there. read more

just went in drive thru got 2 chicken sandwiches for my son the chicken tasted like it was from 2 days ago.. was not fresh at all it was super hard. i'm very upset i would assume everything is fresh but i guess not..... read more

Jack in the Box - Fast Food Near Me - Gardena, California

I ordered at 8:38 it's now 9 minutes later and still no sign of my food. It was a simple combo and coffee. I understand it's busy however it seems they're in need of more employees. Specially at this time read more

This is my first review I went to Jack-in-the-Box Saturday morning June 2 tired and down went to the drive-through and I believe her name is Gabby she had a real beautiful smile and she really cheered me up made my day every time I come to this Jack in the box everyone there is very professional and seems like they love their job I just want to let you know I really appreciate it and I will be coming back. Great job my name is Charles Andrews read more

This Jack n' the box get a big fat zero for there Grilled Chicken Salad,a 3 stars for the customer service,I usually don't eat or review fast food places,but after leaving church on Sunday I wanted to try the salad I have heard about over the tube, but what I got was the salad surprise.....the surprise was on me,it come with a lot on mix lettuces,a few strings of carrots,about 5 slice thin soggy cucumbers,6 mini soggy tomatos,3 slices of red onions,the two pieces of grilled chicken that was not really grilled and was 3in.by 1 1/2in. the really absolutely worst part about this salad they left the lettuces bub in the salad,I could not belive that,needless to say this was not a good choice,with only two people is side eating you would think all of the tables should have been and no trash on the floor,,,,wrong,and last the bath had some graffiti on the mirror and door.I almost forgot with your receipt Jack will give you 2 free tacos with a purchase on your next vist within 3 days....I am passing. read more

Absolutely awful I wont EVER be back horrible everything customer service, food, and if I pay $12 for my meal if I ask for ranch you shouldn't charge me a additional ¢.25 I mean seriously read more

This JIB has been here for well over a decade. Not many choices in this industrialized area. Easy access off of N.B. Western and E.B. 135th street. read more

This place is shit! I will I could give it negative 5 stars but oh well! The employees are so fucking rude, like I'm sorry you are in the business of providing good (at le(ast) customer services! WTF is up?!?!?!?! First off the lady in drive thru had such a heavy accent, I didnt know what the fuck she was saying and she didnt seem to like the fact that I had a proble understanding her so we started off on a bad foot right there, but I'm an adult so I didn't let it bother me. Then we get to the window and she ask me if I'd like a cup holder, I say yes sure, thinking to myself I have 3 drinks of course. She give's me a cup holder for two drinks then hands me one of my meals not in a bag, while I'm talking to my husband about that silly little issues, I'm also trying to ask them for condiments, which either they were ignoring me or just couldn't hear me (which doesn''t make sense since i was damn near yelling). They finally hand me the third drink and the last meal in a bag and so I ask for a straw for this drinnk. She gets yet another attitude and tells me that she already put two straws in the cup holder, at this point I am done with her attitude and tell her ever so nicely that I have 3 drinks. Burst her bubble. When I get home to eat, I am disappointed to find that the burger I'm eating has been thown together as if there were to busy to focus (which they weren't). My son had items on his burger that I asked them not to put on there and Im sure my husband has some issues, but I know he won't tell me because it was only 15 minutes or so that we left this place and I'm still fumming, obviously. Stay away from this place, at least until they get some people in there that know what working in hospitality really means. read more

This place is AWESOME, especially for LATE night MUNCHIES!. Stop by and tell them CHRIS sent you! Customer SERVICE on point TOO!

Everytime I visit this location location it's clean the staff is friendly and my food is always cooked to order and my fries are hot and crispy. They will give you sauce even if if you don't have chicken strips.. gotta luv that no .25 cent charge lmao... read more

I have a problem with this place, I stop by a couple times a week for breakfast, and half the time they tell me their computer system is down, i'll just have to start going somewhere else that's more dependable read more

I've been to plenty of Jack in the Boxes and never review. BUT ARLENEs customer service was amazing I just had to. She's awesome!

This is the worst jack in the box ever!! I can't believe the drive through service they messed up my order and made us wait in the drive thru line for 20 minutes before we got our food right!! The girls were very rude. The girl Lisa was very rude and unprofessional read more

Honestly Jack in the box is an ok place for something quick... but this location in Gardena CA, off Western Ave needs managers that can step up to the place and enforce company policies.. there are homeless people just sitting around the eating area with an empty cup of coffee.. taking up space and really it just makes me lose my appetite... the others thing is the order takers need to manage their orders.. it seems like the window workers computer for the food and if the counter person does not pay attention my orders can be taken and given to the drive thru service... GUYS STEP IT UP AND MANAGEMENT START MANAGING... grow some read more

Wow came to get something to eat at this jack in the box never coming here again I ask for a chicken teriyaki bowl with out the carrots she told me I can't get it like that. What if I was allergic to carrots. Every fast food restaurant gives you a medium drink but she gave me a small drink we asked twice for a large and we got a small, I asked easy on the ice she gave me no ice really. Then she gave me attitude when I asked her we asked for a large. Someone give me the number jack in the box District manager. read more

I arrived at this location at 7:50 pm on Saturday 1/5/2019. When I pulled up to the drive-thru and the cashier Abigail asked me for my order. I told her that I wanted the chicken strip combo, with curly fries and could they please be fresh. Now I don't know if she wasn't paying attention because she asked me again for my order. I told her, then she asked me do you want regular curly fries I told her yes. Then she repeated herself again & I told her I said yes at the beginning regular curly fries. I pull up to the window & I tell her, "I don't know if you can hear back there but I told you what I wanted when you asked me for my order." Abigail hands me my drink then ask me what kind of sauce do I want with my nuggets?? I told her I wanted chicken strips not nuggets. She said "Oh ok, don't worry about it." So she went and spoke with her manager Lupita, and then Abigail comes back to the window and says "that's an extra 2.00" I asked her "why, I told you what I wanted at the beginning it's not my fault that you got my order wrong." I'm not about to have you swipe my card again. Then she says "ok hold on." I guess she went to go speak with her manager. So I guess the manager told her again that it would be 2.00. So Abigail comes back to the window and says "I'm sorry, but that's an extra 2.00!" I asked for the manager, she comes to the window and says "what's the problem? We corrected your food" So asked I went to explain the situation about what happened at the speaker the manager(Lupita) says (as she's hunching her shoulders) "ok so what's the problem?" I explained to her since your cashier is at fault, I'm not about to have you swipe my card again for 2.00. Lupita walked away from the window. Then here comes Abigail..."She asked me do you want a refund?" I told her "yes I want a refund! and I want a receipt" She doesn't even give me the whole receipt. She gives me a partial receipt. Then she tells me "you can keep the soda" So I can keep the soda, but you won't give me my original order (is what I was thinking). I told her "I don't want the soda" (I gave it back). Then I ask the cashier(cause I'm looking at her name tag) what's her name? She LIES to me and tells me her name is MARIA....I tell her your name tag says Abigail, then she says "oh it's Maria Abigail." I asked her for her managers name, and she gives it to me. I told her everything you guys just did was in violation. I use to work for Jack-in-the-Box, so I knows how this goes. Then Abigail starts getting smart. I told her that I will be calling corporate and drove off. "HORRIBLE CUSTOMER SERVICE FROM THE MANAGER ON DOWN TO THE EMPLOYEE!" This should have been an easy fix, with no hesitation or thought. But I guess jack in the box, doesn't hire top quality employees like they use to. I will definitely be calling corporate office Monday morning. Because the service I received was not good at all. read more