This used to be my go to location for when traveling in Gonzales but it appears that it has gone down hill. I arrived in the drive thru, I heard something through the intercom but it must have been an automatic message because no one ever responded after me saying hello a few times. I drove around I didn't see anyone in the drive thru windows. I saw someone sitting in the store, it appeared to be a worker. I probably should have left then but I tried to go inside the lobby, doors were locked at 5:30pm. Hours on the door said 6:00am-10pm. I'm honestly glad I did not end up getting any service because I can't imagine a location being kept like this, serving edible food. read more

Workers refused to take order after signaling me to wait and never returned. Worst experience ever.

Waited for 20 minutes to order. Once we got to order the lady kept cutting us off saying "hold on" or "one second" and would be gone for 2-5minutes a time. We would have to restart the order each time. Finally we left, mad and hungry with no food. Huge disappointment! read more

After being on the road for some time I stopped at this location and splash and what are my face. I figured while here might as well get myself a milkshake. I ended up getting the strawberry milkshake which was actually good. Clean restaurant, good service and a pretty good milkshake. read more

Horrible customer service. We came in and there were no other customers in the restaurant, yet waited over 10 minutes before walking out. No one acknowledged that we were there and waiting. A lady was waiting on a door dash order and said this location is always slow. read more

Had been a while since we had eaten here. The employees greeted us & were very friendly. Our hamburgers & fries were delicious. We also enjoyed a strawberry & mint shake. Very good. read more

Most miserable people I have ever met. Women taking the order sounded like she hated her life and when we got to the window there was no hi or bye. This was also my Large French fries. The sandwich was good on the bright side. read more

Jack in the Box - Fast Food Near Me - Gonzales, Louisiana

Well came here after beta convention had 3 choices chick fil a,jack in the box, and McDonald's souses like let's try this place since I came here before the first time here was great but this time I felt I got an attitude like the cashier was in a real grumpy mood which makes me mad. I also went into the restroom and the first thing was that it was really slippery the floor was disgusting and and wet and it was only the afternoon almost 1 which mean it opened for only a couple hours which really made me mad. The fries may not be seasoned the best but it was crispy and still good the burger is very dried but the flavor wasn't bad. read more

YAAAAAAAASSSSSSSSSSS! THANK GOODNESS we do not have these in FL. Not sure if it was so good becuz I haven't had a cheeseburger in while but the bacon cheeseburger was excellent! The toppings were fresh and the curly fries were also good. If your traveling and pass one of these stop in for a cheat/treat meal. read more

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This place f##king sucks we haven't even been here for more than 10 minutes and this woman acted like we were bothering her with her rude attitude if you don't like your job simply don't deal with customers and go elsewhere read more

This is a typical fast food joint. Two number one combos are $13.00 and the food is in line with other chain burger restaurants. This place has the most bizarre fast food offerings...seems like this drive thru would be the one to hit on your way home from a night out. Why? Because it's probably the only place in Gonzales where you can order a chicken fajita pita, egg rolls, a cheeseburger with three different kinds of cheeses and an Oreo shake. I feel like Whataburger and Dairy Queen had a franchise baby and Jack in the Box was born. I dined here around 2:30 PM on a Saturday and it was rather empty; even the drive thru traffic was slow. The service isn't anything special. Workers seem irritated and make no effort to be friendly. The time it took for our order to be placed and process was incredibly slow for fast food. You get what you pay for, right? read more

Jack in the Box - View of inside. - Fast Food Near Me - Gonzales, Louisiana

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Says management pay starts at $50k. Are you serious? You better start hiring management to run this place better then. It's called fast food. 20 minutes wait time for food is unacceptable. read more

This place sucks ass waited 15 mins to have them place my order , another 10 mins for me to pay for it , another 15 mins to get my food then they forgot to put some of my order in the bag. Low life people would never survive having a real job read more

I'm not a fast food person but we were in a hurry and this place has some nostalgia to it. Welp, as they say "the thrill is gone". Other than the fact that they serve breakfast a day, there's nothing exciting about this place. It was clean and the food was forgettable. I remember thinking that the hamburger wasn't very exciting. The taco my hubs got looked like a drowned tortilla chip. Something tells me I'll end up back at this place again though...because it's so forgettable that the nostalgia will return. read more

worse service ever!! not sure why this place is still open. Every time I come here it doesn't matter, I can order one hamburger or 20 thing; they still take 30 to 40 minutes. The customer service is terrible. The workers seems like they've never been trained. Not sure why this place is still open... Shaking my head Chick-fil-A open right next-door and they are doing great business because they have a system. I wish that everyone would boycott this place. It is trash! read more

No service at all. Customers complained as we walked in that they have at to wait 25 minutes, we waited and waited and were never acknowledged at all. The workers looked at us but never said anything so we left. Absolutely by far the worst service I have ever seen. read more

You'll sit in line for 45 minutes before even being able to order. You can go to the grocery store to buy and cook your own meal faster than service here. Tried both locations in this town and they're both terrible. A matter of time before these places go put of business. read more

This is my regular stop when I'm on my work trips. Staff is friendly and my food is always hot, and tasty! Even when there is a line at the drive-through or inside, they move you through quickly! read more

This store should just shut down, after a long drive you expect to get greeted nicely , that she did but then proceeded to say they were out of everything and didn't have anything in there menu when the person In front of me had already ordered food... and only gave me the option to get chicken nuggets... are you kidding me, also if you're under staff why even open... also dining was close??? And no sign ??? That's how you lose customers, we weren't the only ones being told this . read more

Sucks! Only one person working taking orders making food and serving it... There was no TP in one of restrooms ... Bad idea to stop here... Very slow!! For everything!! But the food was on point lol read more

GROSS!!! This has got to be the nastiest Jack's I've have ever dined. During my experience there were only 4 people in the dining area and every table was filthy and the floors were gross. The bathroom door looked like it was coated in grease. During the time I was in the restaurant with 3 other patrons, no one cleaned anything! I can only assume what the kitchen looked like. If you are thinking of dining here....think again! read more

Been sitting in the drive through, which was 4 cars deep when I got here, for nearly half an hour. If your going to be this incompetent, you should provide a lane so I can escape your drive through. I can't imagine how stupid you have to be to fail at this job. When I asked her to remake the completely melted shake I ordered, she responds with "I guess". Top notch stuff read more

Lazy employees, walked in to a not busy restaurant to be completely ignored. They seemed to only focus on the drive through. No even a hello or we will be right with you. Definitely not stopping here again. read more

I love this place. Cheap tacos, great churros, and fairly quick quick service if you're not ordering anything crazily modified. I've been through the drive through and inside the store to order and both times were fairly fast. Came here and the lady at the window was super sweet. She even asked if I wanted a cup of water because I hadn't ordered a drink. I will stop by again when traveling I-10. read more

This place is disgusting, sat down and most tables trashed. Watched every person in there have to go back because order was wrong, ours was also. Also watch the cashier go off on a customer. Just do yourself a favor and skip this place read more

You can't typically go wrong at Jack in the Box. The food was great, especially the curly fries. The service on the other hand was sub-par. Some guy (because he didn't wear a name tag, I didn't get his name), who also wasn't wearing anything resembling a Jack in the Box uniform, took my order and didn't say anything to me the entire time he was taking my order. Placed cups on the counter and walked away without handing me the receipt, then was yelling at other workers from the door about not doing speed and how he wasn't going to "take his shit anymore." I was glad to be out of there in one piece. read more

I have driven off from this location numerous times. This place is a waste of space if it can't cut being off a busy highway! It takes forever to place your order, the shake machine is always "broken" and the place just seems dysfunctional to say the least. Find some place else to eat, and save yourself the aggravation. read more

If your are going to be open on Christmas day put some tactful people on the shift. Evil grinch slammed the door in my face after snarling that I could not use the restroom. So glad I never eat here. read more

Awful service as usual. Had to pull into parking lot to wait for my order. Had no one behind me at all..so i expect to at least get hot food. After 20 min it was brought. Had my #1 burger wrong. Only wanted cheese and bacon with lettuce on it. It only had lettuce and a tomato. No cheese or bacon. Go inside, stand there for few min twirling my keys to get someones attention. She takes my burger to the back and they throw on a cold piece of bacon and cheese. Still had the tomato on there. So lucky i kept my mouth shut. They need to be fired. All of them. read more

Super slow and understaffed tonight. I almost left and went elsewhere...hope they're not like this every night. But, to be fair, after we actually got to order, it didn't take long for our food to be ready. read more

This is the first time I stop there. Ordered a #2, which is a Swiss cheese and bacon burger, best I eaten in a long time, fresh, Juicy, and the wait wasn't that bad. I have a problem eating dry food of any type, but I had to put a towel on my lap to catch the grease. This is my type of burger and most definitely will stop again. read more

Always great service and delicious food. It's become a comfort pick of mine here. I used to go every Saturday for breakfast but the people I went with went away. The manager is always pleasant as well as the staff. They have better breakfast food than a lot of the local restaurants. I suggest getting the sausage breakfast burrito :). read more

Ignored us to play on her phone, after dodging the soapy water dumped on the sidewalk in front of the door versus off to the side of in a drain. I don't expect much from jack in the box, but this location is by far the worst. read more

Not a huge fan of fast food but this is open 24/7 and right next to my apartment and my job. I think the service is some of the best in the fast food industry honestly. Not a huge fan of the burger sauce(mayo??) but the eggrolls are amazing and spicy chicken is yum. read more

i was first in line and it took them 10 minutes to take my order and 15 more minutes to make my food, and the entire time the employees there looked completely clueless and had no idea what they were doing read more

Must have a new manager now because it is back to regular incompetence, no sense of teamwork or strategy among the workers (they honestly seem lost in a dazed), takes half an hour to get food when there are at least four workers working and a nearly empty restaurant, really RUDE customer service. I will definitely never be coming back. read more

Terrible experience. First time I've been to this particular Jack in the Box and it will be the last. Took 35 minutes to get my food. The order was incorrect. The bathrooms were appalling and every table in the restaurant was dirty. Not enough staff, and the few that were there were clueless. read more

The service was excellent I cannot recommend any other place but Jack-in-the-Box there fast quick and awesome I love their food they have the best fountain drinks I got a bacon cheeseburger for eight bucks I could eat that a large fry and a large drink was good I give them a five star rating as my first time eating thereI ate there a couple times when I was in Baton Rouge Louisiana when I went there again in eight at the same place man and I love there hamburgers Jack-in-the-Box of the best. They were excellent the AC was good and cool in there yeah Love it over there they are the best place for good food there quick and easy and there fast. And cheap what's good about them I love it over there I'm 16 years old with autism yeah and they were very friendly to me I give them a thumbs up love it read more