I went inside and placed an order. The food was hot and my order was ready in a timely manner. Khariyah (sp)? took my order and was pleasant. read more

This place is a disgrace the employees close whenever they feel like it even though the restaurant is supposed to be open.

Excellent. Can't miss. The Burger King down the road was trash though. They came through clutch with a car full of kids starving after a soccer game. read more

Ordered on mobile app at 12:04 and didn't get my food in till 12:30 and they not didn't even get my order correct like i understand fast food don't pay a lot but holy fast food business have really gone down hill read more

RUDE, FEMALE TEENAGERS THAT DO NOT HAVE STANDARD PRACTICE FOR ALL EMPLOYEES TO FOLLOW!!! After being active the last several weeks & taking off work for my bday today, but still going to the gym, I decided to treat myself. I ordered 4 items & asked for 5 sauces which the young lady at the window told me that they would bring out with my order if I pulled up to wait. When my order arrived a few min. later I had jelly, jam, & a buttermilk ranch that I didn't ask for & 1 out of the 5 that I did ask for. When I went inside to get my sauces, a different girl, Destiny, told me that 1 of them was no longer being made, which I found odd that the first girl didn't know that since she works there... She then told me that I would have to pay for the additional sauces, despite them giving me ones I didn't ask for at no charge. When I said that the first young lady didn't say that, Destiny got an attitude & said "well, I'm telling you now." I don't mind paying the 33 cents per sauce if I was told that when I ordered, but apparently the first girl didn't think it was excessive for 4 items, but Destiny did. Well, Destiny didn't take my order, & if that policy is standard, then the other employee should know that. Then, when I asked for a manager to honor my original sauces, said "Manager," Lauren, just repeated with her own attitude that extra sauce is more, no matter what the first girl said, & "I'm telling you now." If I wanted to talk to a parrot, I'd go to a pet store, but there was no professionalism, courtesy, or real customer service offered at this location, aside from the young man that brought me my food. Obviously, I had money to pay, but the principle of the matter & attitudes were it for me. I will be contacting Regional/Corporate as well... read more

Very bad service they dont even let you finish your order, and don't have manners. Are jack people paying or what?

Not only did the team rush me to order they also gave me hard bottom bread on my bacon cheeseburger, cold old curly fries and burnt bombers. $22 wasted an I want my money back. I tried to take it back a the doors where lock, drive thru line was way to long. Don't waste your money here!!! read more

Jack in the Box - Burnt bombers - Fast Food Near Me - Hazelwood, Missouri

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I have eaten here many times through the years. These days I just drive through. My experience has been excellent! The service is fast and the food quality is very good! I generally get a regular hamburger, jalapeno poppers and a drink and am very satisfied. The ladies do a great job of preparing the food. Sure, it's a fast food restaurant but what I get tastes great and is cooked the way it's supposed to be. Very tasty! Thanks JITB Hazelwood! Mike W. read more

There was very little that went well with this visit. Let's start with the post-order spectacle that ended it. As I sat in the JIB lot with my order (because of a closed dining room) I watched an employee dispute spill outside and girls briefly grapple with each other before retreating back inside. Shortly after, one girl exited to yell and curse into her phone. Realizing she'd been locked out of the restaurant she began screaming, cursing, and banging on the door, demanding to be let in. Moments later her male friend drove up to offer his help and perform the same activities at a window. Not surprisingly, local constables showed up shortly afterward to sort things out. I'm guessing this isn't the type of work activity owners expect of employees. Before all that there was the poor drive-thru service with no order confirmation. I tried to get an answer whether my order was received but received a demanding "Pull around, please." At the window I had to repeat my order because the employee hadn't gotten it earlier. Almost 15 minutes later the order arrived: Fries upside down in the bag, wrong sandwich with a smear of mayo on the wrapper that transferred to my slacks, and a special request ignored. What was right? I got my Coke Zero. I think. It tastes so much like Coke it's hard to tell. read more

they had a amazing service and she was very nice v fast and friendly!! The food is so good!! it was so clean inside !!

Just embarrassing to hand food to a paying customer..Couldn't eat the fries...the tacos and stuffed peppers..could break the bars in a prison..Asked for ranch and taco sauce packets..and got 4 ketchup instead..the bright side...AT LEAST I GOT A DRINK.... read more

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My colleagues and I were quite famished after a long night out, the kind of famished that only tacos can satisfy. The drive thru was pretty quick, the tacos came out hot, what more can I say. Thankfully no local constables in sight, would gladly return again. read more

The cashier in drive thru got that ass beat talking crazy to folks. Ordered my food she was a jackass at the speaker. I've been eating jack taco's for yrs and order them with no sauce. She explained they don't do sauce just packets. She was quick with taking my order , only plus here. Got my food and asked for ranch, and wanted to just to see if my ranch was in the bag. The cashier said "I told you it was in the bag". I turned to her and told her "it's my money bitch". ​ Laroya was the manager , not the cashier. Will never return, which really sad to me. The one on Dunn went down the drain. Just said we can't get food service as we love the food. read more

I got the sourdough Jack and tacos. Always good. The wait in the drive thru was long especially since we were the only ones there. But for someone who does not have a Jack in the Box in her area, they are always worth the wait. read more

Horrible location.Once again they have to "count their drawer" at 10pm and always takes 15-20min. Why? Because they know people will just leave. As always I will continue to stay clear of this location. read more

8am and they refuse to take my order. Not open for breakfast she said! Lights were on? HORRIBLE

Ordered 20 tacos via drive thru. Staff was friendly. I had to pull out of the line and only waited a few minutes. They gave me plenty of hot sauce and ranch, as well as ketchup. If you haven't had the tacos, there's some beef meat type ingredient, cheese, lettuce. It's deep fried and tasty for a $0.50 taco. Tacos were hot and order was accurate. Drive thru was fast. Not healthy but definitely a guilty pleasure and fun to share. read more

This store is just awful they are never open and food is always messed up not sure WTH is going on but when you show up at 9 am and there is NOBODY there smh Jack would be so sad the shake machine is always broken or they simply don't want to make you a shake I live up the street so it is easy to drop my son off at school and make it to Jack in the box at 9 am and then wham NOBODY THERE very upset mother js read more

I placed an order through Doordash, expected long delivery time. But after about an hour, when my driver arrived to pick up my order, only then did they tell him they don't carry that anymore. Although I had received an email from Doordash just a few days ago suggesting I order it. There is no reason they shouldn't have said something as soon as the order arrived. I will never order from this location again. read more

Jack In The Box at Howdershell & Dunn Rd is the absolute worse one. They ALWAYS get your order wrong & they never want to answer the phone when you call about it. I refuse to ever go to another Jack In The Box. Oh & they seem to always be out of stuff. A lot of stuff. read more

Created an account just for this... Trash! Trash! Trash! How do you give less than 1 star? Literally argued with me that they didn't get my order wrong when I had what they gave me in the bag... Like I'm showing you that this is completely wrong... then said to go in the app and cancel the order because they were closed.... at 9:30... 1 minute after they said they were taking app and door dash orders. She acted like I drove all the way home and back to try to finesse them out of some $1.59 chicken sandwiches and a medium curly fry! read more

The service here is absolute garbage. Waited in line for 20 minutes with one car in front of us and decided to leave. Would not recommend

Awful rude people... food was poop too. Wait in line for a 1,000 hours. And look at you like you did something wrong.

It's was 6:40PM and they had the doors locked to the dining room. We awkwardly made eye contact with the employees inside working... then two little kids came and opened the door. The employees didn't attended to us at all and pushed us off and made us wait (nobody was in the drive thru). Of course shake machine was down; like anywhere else around here. We just got two tacos and left. read more

I've never been to a jack in the box that has been so slow and has had service that is so kinda rude. I used to live in ofallon and even the one on highway k sometimes is not managed correctly but at LEAST has good service and gets food out quick. Oh well. read more

Oh my goodness. Some of the worst service I have ever had! Rather than selling me the bacon variety of the sandwich I ordered (x2) she charged me .50 per sandwich to add bacon... ok I could have let that go. Then they have the Coke freestyle machine and are out of lemonade when I placed my order, then out of sprite at the window. So I ask her what other type of soda they have without caffeine. She shrugs her shoulders and says "uhduhnuh" I am currently sitting waiting for my meal as I write this lengthy review. I will never ever come to this jack in the box again! read more

How is this place still open? every yelp review has said they screw up your order? same happened to me, and I went inside and they completely ignore you when you tell them your order is wrong and want your money back for them charging you for more tacos. ZERO stars, and worthless lazy employees. Don't ignore a customer when you know you intentionally overcharged them. I don't think they expect people to come back and complain about their crap attitudes. well, I did but nothing got fixed because they acted like I wasn't even standing there. Put a complaint on jack in the box website FYI I was so insulted. read more

I only come here because it's close to work, and being 7 months pregnant, is a huge craving of mine. I will say, they literally have NEVER gotten my order totally correct. Why do I come back? See above. read more

Just got a chic Sando when ordered normal Burger. For meal and skimped the drink. Wtf!!. Had bad luck lately with these fast food places. Esp in Missouri. read more

Two stars because I didn't stay very long and haven't returned to that location since. Last time I went to this location was early summer I left after a few minutes and made the mistake of going to the steak n shake (see review). Maybe something was in the air that day? Another not very busy place(I'm starting to take that as a pretty bad sign) I was in and up to the counter look up to the menu and the cashier asked what do I want.. I said I wasn't ready to order. I decide on my meal and wait for her to come back while I waited I became very aware of the mess that was the kitchen. The open bag of fries was outside of the freezer on the floor next to a mop bucket,main food packages everywhere cutting station a mess it looked horrible and dirty after maybe three minutes she came back for the order with a great deal of attitude while I stared at all the health code violations( I'm well versed on them due to my personal career) I said "uhh nevermind that's okay" and promptly left. I'd be very mindful stopping here. It's possible they've gotten better and I make go in take a look around and maybe place an order and change my review for better or for worse. read more

They never have ANYTHING, ever. Went there for a BBQ bacon cheeseburger, the one with the onion rings....they didn't have the onion rings. Ordered a peach Fanta....they were out of that. Ordered a lemonade...they were out of lemonade. Ordered a meat lovers burrito. I asked what all comes in it. The cashier says verbatim: "uhhhhh bacon, sausage, I guess meat, I don't know" .......... Just go somewhere else. Don't even waste your time here. read more

This Jack in the Box is the worst! I've never written a review, let alone a negative review, but people need to know! I've gone here at least a dozen times, because it's the closest to home, but I'll never go again. They haven't gotten an order right in any time I've gone there. The staff is rude and won't take the responsibility about it. They claimed I didn't check the bag enough and the Manager was laughing in the background. HORRIBLE. NEVER AGAIN! read more

The ongoing joke between my boyfriend and myself is that this particular Jack in the Box couldn't get our order right if their lives depended on it. I usually go there after I get off work at 2-3 am. There is never anyone there but for some reason I am always asked to pull forward and wait for my order. This past weekend was no different that any other. We order 4 items from the menu. I checked it before we left and of course there were only 3. Frustrated I didn't even go back through the drive-thru. It has become the norm so I just accept it. I never get a receipt so I have no idea what I paid for. I think I have finally learned my lesson. read more

this is the most horrible place to eat every time( all 3 times) I went there it is very bad, lettuce wilted, brown , side salad had 10 cherry tomatos and brown lettuce nothing else in it , asked for manager and I asked here what this was she replied side salad , oh really??? hmmmm I worked very close for 2 years and never seen a side salad i wouldn't eat or serve this was the worst, she did give me my money back but it should have never been served to begin with and have your employees pull there pants up and have a professional look this place has a horrible !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! this is the one on taylor road off of Lindbergh......yuk read more