How tf all I DoorDash is a buttery bacon burger, drink and fries and you forget my fries...buttery garlic on my burger AND the bacon. Bffr w your lazy self's you don't even wait tables you READ THE SCREENNNN if I could give 0 stars I would. This is the 3rd order they have made wrong in a row and I only ever order the same exact thing while getting off work:( no thank you from here on out.. read more

I was waiting in the dt and the person at the speaker box told me to wait it took about 5 minutes to get to me and 15 minutes to get to the window. I waited another few minutes at the window when i got handed my food the window was shut immediately and i was still missing my drink and sauces. Service was terrible. It's always so incredibly slow no one there works with urgency. Do better. read more

Terrible customer service, the cashier doesn't know how to take orders and also took way too long to make my food.

Jack would not be proud. They were out of coffee and croissants at 9am. So after we ordered, we had to reorder. This breakfast sandwich was $7 (photo). Pitiful. The lady at the register was nice. Bathrooms were a mess, floors were sticky and a huge fan blasting at the register when its cold at 9am. It was all just so bad and I had low expectations for fast food breakfast. read more

Jack in the Box - Almost $7 breakfast sandwich - Fast Food Near Me - Marysville, California

Always love their two tacos for a couple bucks, especially when budget is down to the wire.

every time I go to this Jack-in-the-Box, I always have a great conversation with the employees and a wonderful experience. My food has also always been hot and fresh. This world nowadays sucks and customer service has gone to shit so the fact that I have gone to this Jack-in-the-Box quite often and I've always had a very nice experience to want to leave a review that means something give them all a raise every single one even the one reading this . And to the lady working the drive-through tonight around 6 o'clock slay queen. read more

Got the order incorrect. Missing ingredient. Have been there multiple times same issue. Short staff overwork.

Go to any other jack in the box BUT this one!! every time i come to this location they always mess up my order.. and i mean EVERY.TIME!! there will be no one else in the drive through but me and they still mess up my order. the amount of times that i've went home with someone else's order and i have to drive back down there to get what i actually ordered. The night crew is also so slow, always high, also messes up every order and they talk shit about their managers and other coworkers so loudly that i can hear it from the drive through. This location is a disaster!! read more

This is crazy they don't answer the phone and when I order my food when I got off work they literally had me waiting forever to top it off I was missing a fry from one of my meals then the topper was after my wife ate her food she literally got sicker than a dog come on this place use to be the spot to eat now it's definitely not I definitely want a refund and this establishment needs to retrain there employees on customer service and cleanliness this is getting a -5 review from me don't eat here it's not worth what they are charging a gas station burger that has been sitting 6 hours is better read more

Johnathan has amazing customer service!! Always has a smile and got our food to us fast as well as handled with care. We appreciate him and definitely return due to him. read more

It was very busy but they were all very nice workers. I had a mobile order & everything was yummy. The onion rings and boba was so fresh

I don't know how this location is still open if I'm being honest. Every single time I try coming here there's always something wrong. They're short staffed so they're not taking orders, you wait for 10 mins until someone comes on the intercom, workers will be outside smoking while no one helps you. This morning I stopped to get food and the cashier said they're not taking orders because their computer is down and it was gonna take too long. So I drove to the YC location and the man working there just let me know the computer had to restart and he was gonna get it up so he can take my order. Customer service does NOT exist at this location. read more

Employees and manager were so super kind. As a family of 8, we stopped for a quick to go meal on our way home from a camping trip. We ordered 32 chicken nuggets, 7 grilled cheese, and 4 large fries. Everything was freshly made and while we waited, they offered us each a free drink. We don't drink soda so we declined but they threw in two free cheeseburgers, too. Very, very kind people behind the counter. Thank you! read more

Ordered through DoorDash just for the milkshake, guess what? The milkshake machine is broken. IM SURE! I call just lazy workers not doing their job. No wonder you work at jack in the box! read more

took 30 minutes for 2 small fries and a burger and one drink and the fries were soggy and cold.

I ordered 2 plain jr bacons and one regular and all three of them were missing the patty! Insane.. plain as in no sauce... literally didn't mean no patty, this should be common sense. I've tried calling and no one answers and the answering machine is full. 530-741-2889 read more

Jack in the Box - Fast Food Near Me - Marysville, California

The lady in the drive thru had great customer service. Her name was Devonna very friendly and professional and made sure I got all my sauces

Must be a bunch of geniuses over there. I ask for extra taco sauce and packets and they gave me neither. How hard is it to put sauce on a taco? And they want 20 an hour . What a joke read more

I wrote a bad review a ways back and wanted to come back to say that things have improved. This last visit the food was fresh, the order was right, and service was efficient and friendly! read more

Horrible customer service. Always on break. Waited in line for twenty minutes for them to tell me they were all going on break and could not take orders. Homeless everywhere. read more

Most burnt chicken sandwich I've ever had in my life . Was so burnt it was almost black

Last night, 7/4/2021 I went to order and it took 1 hour to get our food. We were told along with dozens of cars to pull forward where we all just waited for food. It was by far the longest I've ever waited for "fast" food. It also appeared everyone was extremely high on meth. All of their jaws would not stay still talking with us. read more

Jack in the Box - This was the lady who was taking care of the window and especially rude. Literally screaming profanities at others in the place. - Fast Food Near Me - Marysville, California

Sitting here in the drive through just waiting , been about 5 minutes and no one has even said "hey we will be right with you " or anything , I know it's late well not too late it's 948pm but just letting me know you will be right with me instead of just hoping I will drive off , because that's what it feels like read more

My wife and I both worked late on Friday night and were both exhausted so we thought we would pick up something quickly. We were 2 cars behind car at speaker, it took us 40 mins to pull up too speaker. After stopping at speaker we waited patiently for about 30 mins, then the vehicle at window left and there was no one in front of us. My wife said hello are you still open even though it was barely 9 pm. And 2 different women came on at same time yelling at us too shut the f... up or go somewhere else. They called us names when my wife said sorry we were just asking . The yelling and name calling got really bad. So we left and will NEVER EVER go to another Jack in the box ever again. I'm 47 and have never in my life seen such horrible customer service. If I had my way they would all be fired !!!! read more

I went to Jack in the box in Maryville ca last night I got the munchie meal. Brought it home the fries where cold and the tacos looked like they where on the self since the morning they where also cold I didn't even open the burger. I took the meal back to the restaurant and when I asked to speak with a manager the workers said there was none on duty? And the employees started around with me that the food was fresh only one worker said I will make you a fresh order and that she was sorry the rest of the ladies where standing there upset. When I told them that I tried to call them 4 times they said the phone was broken??? I find that hard to believe. I think that someone from the jack in the box franchise needs to go in and retrain the workers on cleanliness and what fresh food is. I will not go back to this. read more

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went through the drive through, shouldve listened to the reviews because my hashbrown tasted ew, breakfast burger looked like a f ing pancake, like someone had smashed it maximum speed and velocity with their fist against the counter. their speaker is broken and the service isnt fast at all. just doesnt taste very good. they did have redbull though which mmmmmmffggggg yummy !! read more

I hate giving bad reviews and I'm generally pretty chill with fast food places but holy moly. The customer service is baaad. The employees always seem like they're at the end of their rope. I don't blame them per se but it doesn't make for a great experience. The food is ok but they ALWAYS make mistakes. Sometimes it's small but most times it's incredibly frustrating. I'm lactose intolerant and always order my burgers without cheese. Guess what they always do? Give me cheese! Of course I never notice until I get home. On my recent visit not only did they put cheese on my burger but they gave my husband the wrong burger but charged him $3 extra for the one he was SUPPOSED to get. It's a bummer because Jack's food can be excellent but this location is not good. read more

The service has gone down hill to where they are out of things and mess up the order every time over the past year or two. For example this time we ordered 2 orders of chicken nuggets and we got 2 orders of egg rolls. With ranch and bbq of course. It's the worst. read more

We were actually surprised how good this Jack in the Box was. Everything was freshly made, hot, accurate and enjoyable. We don't eat fast food often anymore but needed something cutting through town on our way home. I've always liked Jack in the Box and this one was actually one of the best ones I ever ate at. read more

How is it that people can be that rude? The girl taking orders was arguing non stop with the guy working the drive through. There were zero greetings to anyone, lots of eye rolls and tons of attitude. I ordered a breakfast combo, but there were no hash browns left for the day, how does that happen, it was 11am. Instead of saying we can just give you some fries, i actually had to make the suggestion, and then i was charged extra for them. The food was as expected, but the people that work there all Effing suck! read more

THE WORST fast food anything I've ever been to, complete joke seriously waited at the speaker box for at least 20 minutes as all the other cars left the window... just wanting to order a shake. When they finally took our order they said "anything else???" We said no, and they said wait "I didn't even hear you what'd you say" very rudely I might add. And when repeated they said "oh we don't even have shake mix right now" I mean, I know you can't expect much from a jack in the box but at least hire some half way decent people who can do their job. ‍ read more

Slowest drive-thru I've ever been to. I'm not sure why DoorDash partnered with them. Waiting for a DoorDash order for almost 35-40mins. Called the store 5 times no answer. Not sure what goes down inside but there is literally no car in front of me. I've been waiting at the order box for almost 15 mins. read more

Jack in the Box - a parking lot at night - Fast Food Near Me - Marysville, California

This location has the worst service I have ever encountered. Their shake machine has been out of service for 7 months without trying to repair it. Employees are rude and when we politely asked a question he gave a rude response. This location is a waste of your time. Drive to another location. read more

I dont know how this place is even open. theyre always out of something. they charge people for stuff they never get. their apple pay is always down and they still claim to accept it. this place is a dump. read more

Mentally challenged can't make a order and always on break Ima save my headache next time and take my money elsewhere they should take off the sign of 24hrs cause it's closed overnight due to employees taking a long break and seems like a crew of 2 read more

You forgot my mozzarella sticks last night and I'm very angry I didn't receive usually has great service and sometimes occasional items missing read more

They forgot an item (I saw it added on the screen), conveniently they also forgot to give us a receipt and then tried to argue with me that we weren't charged even though they clearly added it to my order. Whatever, was not expecting much else looking at the other reviews! Very slow, unprofessional, and probably trying to pocket extra money off customers. read more

So the lobby was locked up and unavailable and I got in line at the drive-through. By the time I got to the menu for the drive-thru, exiting the line had been blocked by a shiny yellow chain and some posts that look new. At the drive-in menu, they had posted a hand-scrawled sign on binder paper stating that the microphone/speaker ordering system was broken, so we'd need to memorize our order and give it at the window, then wait for them to prepare each individual order while the car waits at the window. It took a good 25 minutes for me to get to the window from the menu. I decided I'd go light and just order a couple of tacos. Nice and simple, but...no. "Pull around, please". 10 minutes later, out come my tacos. It took me 35 minutes to get a couple of deep-fried tacos. Hard Pass. read more

Been waiting for over 30 mins in the driver thru. Asked me to order twice. Asked me to wait the first time and asked me for my Oder again. Waited for another 15 minutes before I got my order. read more

If you wanna wait in a ONE HOUR drive thru, this is a great place to go!not worth coming to this jack in the asss!