I think this place has vastly improved from a couple years ago. I stopped going because it wasn't worth it for the mistakes, waiting, price. I've gone several times in the last few months and they have been outstanding each time. I do use the app to order ahead and they have had it done in time each time and during peak lunch hours. The sandwiches are very neatly made (eg tomatoes are not just stacked, lettuce covers meat, items are centered, onions are distributed--although I wish for a few more pieces of onion) most of the time. They are appropriately warm, and taste good. And for the price, best fastfood burgers you can get (IMHO). Staff are friendly, efficient, and work hard. The place is clean. I give kudos to the manager and staff. Its not just a fluke to me after several repeated experiences. Thank you JIB. read more

Paulina deserves a raise! Her joyfulness in the drive through made my day and I redownload this app just to post about it!

I'm giving it 3 stars due to the window cashier was polite I ordered value tacos and value curly fries, and the fries were cold and the tacos had to have been sitting as they weren't their crunchy selves! They were soft and warm not hot at all out crunchy! I was craving them but now I understand why they have a 1.6 rating read more

The store was nice and clean and the staff was very friendly and quick. My complaint came from ordering their smashed burger. It was very tasty but so small that it was gone in 2 bites. So the franchise deserved a 5 but Jack deserved a 1. read more

Awesome drive up service! Enjoyed tacos. One 1 f my guilty pleasures!We don't have JITB in my hometown so this is always a treat when visiting WA. See you next time. read more

While they are open very late, only the drive through is actually open. Service was slow but about equal to what you'd expect from a DT later in the night. I'd never tried Jack in the Box before but felt like the quality of food for a fast food place late at night was acceptable. read more

The lady who took my order forgot part of it and brought it out to my car. I wouldn't have even noticed. Very friendly, Great service

i asked for no bacon as i do not eat pork as part of my personal life beliefs and they decided to put HAM on the sandwich (the order was a number #22 with bacon) so them putting this on my sandwich was VERY disrespectful especially when I specifically said no bacon i don't know why you guys would put HAM instead... read more

Jack in the Box - HAM THAT THEY PUT ON WHEN I SAID "NO BACON" means NO MEAT. i did NOT ask for a substitute. - Burgers Near Me - Redmond, Washington

I am currently writing this from within the Jack in the Box (using their free wifi!) in a state of bliss. I had a bad day, and I wanted to take out all my anger and frustration on the nastiest cheapest Jack in the Box meal I could come up with. I downloaded the app, and I got a sick deal. For $5.50 I got: a siracha curly fry burger, medium size fries, and 2 tacos. It doesn't sound like much on paper, but the experience was like drowning yourself in treasure chest of fast food. First thing I noticed when I came inside: ultra clean. This was at 12:30 on a Saturday, so maybe not as much traffic as a weekday. But it was immaculate. I sat down to start typing an email, and the nice lady who was manning the register was walking around cleaning and checking on guests, and she asked me if I was waiting on something. Turns out my mobile order was already ready! They prepared it so fast that the fries were actually already a little cold by the time I got to them :( The first thing I started on was the siracha curly fry burger. For those unaquainted, this is a menu item off of their "late night" section, for all the folks who get the midnight munchies. Well let me tell you, I'm ALWAYS down for a midnight snack, ESPECIALLY in the middle of the day. When I unwrapped this gem, a tidal wave of curly fries came pouring out from between the buns. It was like a portal to the infinite curl fry dimension. I ended up having basically a free side of curly fries in addition to my medium size regular fries! The burger patty itself was fine. Not anything amazing, but a passable fast food burger patty. But the curly fries and siracha mayo sauce together with the rest of the burger, created a delicious gooey starchy burger. It's exactly the kind of nastiness that you need when you're pissed and want to release all your stress through your teeth. I got halfway through my burger before I realized I hadn't touched my fries yet. Unfortunately, as I mentioned earlier, they had already grown cold by this point. But man there were so many left, it still felt great! Their medium size is pretty damn big, and that feeling you get when you get halfway through your burger only to discover that you have ALL of your fries left is like finding an unexpected $20 bill in your wallet. Lastly, the tacos. The infamous gas station quality Jack in the Box 2 for barely over $1 tacos. One look at them and you can tell they're pretty shit. But there is something about the way the oily, soggy center mass of fried taco shell, beef, cheese, and lettuce coalesce into something greater, that I have an undeniable attraction for. What can I say, I'm a junk food junkie. I don't think I've ever not enjoyed a taco I've gotten from Jack in the Box. But to traditional Mexican street food style taco enthusisasts, I recommend you absolutely do not order these tacos. You will think that they are an affront to God. I ended the meal fully satisfied with the food that I got. Especially for $5.50. It feels rare to be able to stuff yourself to this degree for that price anymore. Shout out to the deals in the Jack in the Box app. But yeah how could siracha mayo and curly fries in a burger NOT be good? god damn!!!!!!!! read more

Jack in the Box - All of this for $5.50 with the app - Burgers Near Me - Redmond, Washington

Out of curly fries. worker gave me attitude for having to call my wife who the food was for. got my order wrong. charge for sauce?! when did jack in the box start charging for ranch? ordered $25 worth of food and i can't get one ranch for each fry that i ordered? wow terrible, i won't be going back. read more

Fast friendly and good,comfort food. Get the app for some great deals and check your weekly mail for coupons. The specials are great so always check the banner poster outside before ordering. Nice seating outaide for the sunny nice days that we are more and more frequent these days. read more

Jack in the Box - Burgers Near Me - Redmond, Washington

Don't come at 11pm on a Saturday. They've taken at least 5 minutes per car in the drive thru. There were 7 cars in front of us. This is fast food not a sit down restaurant. They have you trapped once in the line. I'll never come back here again. read more

The person who just helped me at the window was extremely rude, I had to repeat my order 4 times only to get a burger that's $ 6.99 , I paid 11.99 and he told me that's the price so I left only to find out I got Bacon in my burger which I specifically told him I didn't want and when I went back and told him to give me the receipt, he finally did. He returned $3 and some change and refused to give a receipt and told me not to come back there again. read more

Jack in the Box - Burgers Near Me - Redmond, Washington

- very slow service - food doesnt seem freshly made at all - all drinks are of the diet variety - ordered a sour dough jack and received a lukewarm sandwich with bread that wasnt sour dough - when a customer asked cashier for proper change the cashier gave a bunch of lip service (in spanish) *** just had another unforgivable experience. Now im planning to write a letter to corporate head office to either shut this place down or get the owner fired *** read more

Came here after work because it's 80 degrees outside so thought I'd get a milkshake. They wait till after I get to the window to say oh the machines is experiencing problems it'll be a moment. They hand me a shake that's runny like water. So I go back inside. After waiting 20 mins I finally got my shake. This all could've been avoided if you guys would service ur machines like your supposed to read more

After returning home from their drive-thru, we discovered they served us a burger with MOLD on the bun. I assume their bread has preservatives that make it last a long time, so this demonstrates gross mismanagement of their inventory, as well as criminal negligence for serving blatantly contaminated food. Forget Yelp reviews; if I were a health inspector I'd shutter this place. read more

Jack in the Box - They served me a moldy bun. - Burgers Near Me - Redmond, Washington

Onions on the Jumbo Jack burger were rotten. The chicken burger was fine since it didn't have onion but the fact that anything was rotten completely ruined the experience. read more

This place is colder inside than it is outside. They want to charge me for ranch when they have the person before me one for free. Terrible customer service. read more

4 out if 6 items were the wrong ones. They frequently get orders wrong. Didn't get a receipt (I wonder why). They also don't answer the phone. This place is bad news. read more

I actually hate this place, the lady rolls her eyes at us after she tells us back our order and it's wrong like always, she rolls her eyes at us when we ask for sauce. my fries are always cold. and this lady shut the window on us and we sat there for quite literally 20 minutes. I don't know why she's never been fired. Please save yourself and go to a different jack in the box. read more

Probably the worst food and customer service combinations to ever serve a community. I have no idea why this chain is still running. I received my food yesterday, hoping it would be better than my previous three months of visits, but it has actually gotten worse. The fries were soggy and undercooked, drenched in oil. It was truly unpleasant. Additionally, our attempts to call the restaurant were met with no answer. If you come across this review before considering visiting this location, I strongly advise against it--for the sake of your safety and that of your loved ones. read more

Way too slow and they constantly struggle with basic orders. Don't go here if you just want a quick lunch.

Food was fine. I don't have a problem paying for extra sauce but to charge my card twice without telling me...once for the food & a separate transaction for 1 sauce. CMON MAN! At least ask before you do that instead of trying to hide it. I would have just said "never mind". Kids, it doesn't hurt to ask or check with the customer first. Lame. read more

Food 3/5 as any fast food restaurant. Honestly I could give the customer service in this place 0/5. The night manager definitely needs to be retrained on customer service skills. This really needs to be addressed because it's very inconsistent. Regardless of where you work, you should be able to stay professional and perform up to standards. read more

The employee, Andrew at 330 am was either high or something drop my drink 3 times would not let me grab it till I told him to let it sit on window and I climbed out window and grabbed it read more

Richard that works window at this time, was a complete, rude, asshole. He handed me my change, and dropped a dime and penny on the ground. I asked for 2 sour cream, he said 1.08. I had the 7 cents in my hand still....that landed in my hand. I handed him 1.07 and said that the penny was on the ground that he dropped. He stood there and said well he can't reach that. Are you kidding me!?!?!? I handed him another penny, in total disbelief. I get that it's 3 am and your working a shitty minimum wage job. But, that's not my fault. And why is it ok for him to drop my money without a care, but can't own his mistake, and take a penny less for my sour cream?!?!?!? I hate that this J in B always has the rudest night crew in all of Washington state. Last time I checked, this was still a customer service position. read more

Jack in the Box - Drive through - Burgers Near Me - Redmond, Washington

Sometimes you want some cheap quick crappy food. And jack in the box certainly does feed that need, though i fear regular patronage would result in cardiac arrest. Going through the drive thru is always an interesting experience, you never know what you're gonna end up with. The only time i chose not to check the food before leaving, i get home and they got it wrong. So, definitely check before you leave, screw that guy in the car behind you, he can wait. I really don't wanna know whats in that taco, I think i would never be able to eat it again. read more

This one is meh. I've usually come late nights and homeboy is just really minimal, barely talks, doesn't ask if I want any sauce. You'll get your food but this one is just very basic not the best customer service. read more

Jack gets my business because McDonald's is too far, BK is a bit grimey and Wendy's is surrounded by construction. The location is good as it is near Bella Bottega in Redmond. Plenty of parking at adjacent Bella Bottega which is good, though the restaurant's lot is sort of smallish. The food here is fine. I usually tend to stick with the old reliable Jumbo Jack and two tacos. And then throw in a random item. Like a iced Kona coffee. The dining area is decent size, though the waiting area is a bit small. Service here is usually okay. Though it is slow during lunch. My experience today was the worst I have had here though. It took too long to get that iced coffee. Ordering that random item seems to slow down the process tremendously. Sticking with the popular items would be best if you are in a hurry. I do like the food at Jack In The Box, so I would still come here if I am in the mood for fast food. Just pacing myself for slow service. read more

I have been here a couple of times and the staff have always been really nice. One time I came here with an advertisement coupon with a friend. The coupon is to buy a burger and get the second burger free. I showed the staff my coupon. When I got my food, I realized they only gave us one burger instead of two. I asked the cashier about it and told her that the deal is buy one get one free. She got confused and had to ask the manager about it. Then we saw the receipt and realized that she actually just gave us a discount on the bill instead of giving us another burger. My friend and I ended up leaving the place hungry since we had to share a burger. I was here again recently and had the chicken nuggets. I always like chicken nuggets. For some reasons, the chicken nuggets were super good! Even better than the McDonald's! The curly fries were okay, not as delicious as the nuggets. This location is pretty clean. read more

Traveling here from out of state. Never been to this fast food establishment. HORRIBLE. The order taker, a male...had the worst attitude. Cutting us off when ordering, super frustrated when we were ordering...ANGRY Quit your job man. Make the world a safer place without you tainting food with your wicked energy. The food was garbage. Spend your money anywhere else but here. read more

I walked in and I waited for about 15 maybe 20 minutes everyone in there acknowledged me but no one came up to take my order I was only on a 30-minute lunch break didn't even get to eat lunch that day like if you're busy at least acknowledge me and let me know that you know that I'm there if I could give zero Stars I would thank you read more

I grabbed Jack-in-the-Box on my way home from work my food was burnt, cold, and it tastes horrible! mind you the young boys that were working there were so rude! read more

Lol, this window guy just asked me if I wanted to put my drink carrier together def one star

Went to late night jack and the box like you do, never been treated so incredibly rudely, guy told us they can't add a shake on after we ordered and got the window and was really rude about it with a kind of sucks to suck attitude, told us we had to drive back, so we did, told us he was going to "clean the machine in 20 minutes and couldn't make one for us" well my thoughts were that's 20 mins from now ??? said "can't do it it's company policy" what the heck since when. read more

The food was good, especially the spicy popcorn chicken. The curly fries were a bit dry, but the normal fries were perfect! The only this that makes my drop it down to a 3 star, is that once or twice the got my order wrong. read more

So I frequently go to this location because I work one minute away and I was very excited to try the fish sandwich today and when I pulled up to take my order the lady immediately gave a little attitude like she was in a rush and I said OK I'll get the Panko fish sandwich. She didn't hear me and thought I said chicken. Then I corrected her kindly and said no the fish. She said OK chicken crispy? And I again said no so now I'm going to bring out my Spanish skills and sai Pescado which then she understood. Then I asked for a couple sides of ranch. Quick response with the total again in a hurry from the lady at window. This is Thursday April 14th at 11:45am. Then at window she takes my card for 3 mins then hands bag we say have a good day with decent attitude then I check bag, no ranches. She shuts window seeing I'm still looking at her about to ask for my ranch, she walks away, come back a minute late and I said hi sorry I want my two ranches: she gives me one, shuts window. I sit again staring and she rudely opens it with a glare I said "yeah two please" then she says "next time be ready!!!" And I said excuse you? And she slammed window and walked away again, if you want accuracy and good customer service DO NOT COME HERE at least Thursday mornings. I'm appalled. I'm now upset not even enjoying my sandwich lol. read more

YELP, you people have got to be kidding using the JIB corporate promo picture of their newest Chicken Sandwich when what you should've done is go buy one yourself and take a picture of that poor excuse for a sandwich. read more

Anytime I go here late at night I get the same rude drive thru cashier, cuts me off many times and makes me drive around the drive through if I have two different transactions. The food tastes old. read more

Got a vanilla milkshake and it's just ice cream in a cup. Not a "thick milkshake", but straight up ice cream. Ate it w/ a spoon. read more

Jack in the Box - Burgers Near Me - Redmond, Washington