Very confused by what just happened today. Sunday 7:30 pm at this location. Went through the drive through to order a breakfast sandwich. I wasn't done with my order, yet the person taking my order didn't even let me finish and immediately said "it's $10.51!" Like she was in a rush or something. I tried saying": " I'm not done ordering, can I add..." and was promptly reminded "it's $10.51!" To which I replied: "I know, can I add a drink?..." and she " just rudely said "I have your order already, it is "$10.51!" I just left the drive through and went to Burger King instead. Don't know if it was a language barrier issue, or broken intercom, but I was left quite perplexed... read more

Night drive thru, smooth and efficient. After a late event gets out, there's not many options on where to pick up some quick, good food. Prices here along with other fast food joints are surging up so you really can't say 'cheap' fast food. Nonetheless, jack in the crack is a nice go-to. This spot can get busy at the drive thru, but I applaud them for their efficiency and staff was energetic and welcoming in the end, our meals hit the spot, munchie meals and sourdough jack meals for the whole fam haha. read more

I will never order from this place again. The orders are always wrong. The presentation is disgusting. Sad, pathetic food with employees who don't pay attention to what they're doing or don't understand. Wow. Jack in the box has certainly deteriorated to the point of being inedible. Very sad. read more

Tonight me and my grandma ordered two meals one jumbo jack and a cheeseburger. When we got home my jumbo jack looked like a smashed jack it looked like someone just smooshed it. It had one big piece of lettuce and cheese. My grandmother's "cheeseburger" was a Jr.cheeseburger which she didn't order and that was flat as a board as well. The fries were cold and had no flavor. There is also a heavy homeless problem. The service was lackluster the woman on the intercom spoke too fast for any of us to understand which didn't help with the language barrier. Overall experience 2/10. Also there were 2 tacos that we didn't ask for in the bag. read more

I came through recently people say they don't like the unhoused people hanging around I'm sure the restaurant doesn't rule who is on the street these unhoused people are not inside I order my food on the app they always have it ready on time the people are nice the inside is clean and my food is hot. I DO recommend this location when you order from app it's quick and easy not to mention more reasonable they have deals you don't see on menu inside I'm sorry people have to see homeless out side it has nothing to do with the good food of jack in the box people say they need more staff they should apply and serve me my food I'll always give jack in the box a good review thanks for the good food read more

I placed an order with Uber Eats, and these dumbasses gave my fucking order to someone who was not my fucking courier. Fuck these dickwads. They even refused to create an acceptable solution. read more

I wouldn't recommend going to this location. They need to hire security. There are always several unhoused individuals hanging around outside. My daughter goes to gymnastics next door to this location. I came in here to get a snack, and there were multiple unhoused individuals inside the store. Fine, it's San Francisco. I was waiting there for a few minutes to place an order since everyone was hiding in the back. When they finally came out, one unhoused individual started to get violent and I realized another had a 2x4 board with nails in the end...dangerous weapon, they started screaming and banging against things so I ran out of there. Not sure why the police weren't called?! Wouldn't recommend. read more

Nice because it is 24 hours. Great for night shifters. However, they do need to hire more staff at nights as it is very slow to order from this location. At least 2 more people to help with the food. Slow service. I also say keep your doors locked as a lot of homeless roam here in the middle of the night. read more

the cashier Bayshore blv San Francisco did tell me the shop no have croissants for $5 after him say you need code for de deal bull shit I did order online and coming back after 30 min him make waitt and I did pay $5 only that's sucks !!!! read more

The food was good, but the portions for sides for Jack's Munchie meal were small, like it's just one side instead of two. The limited time Chicken Strips were burnt, and were small. Service was fine, but I wish the staff were more uplifting instead of depressing. Ambiance overall was pretty silent, and didn't really fit the restaurant's description. read more

80% of the time I go here to order drive thru, my order is missing things I paid for. it's so frustrating! I don't find out until I already get home. Today was missing onion rings and two tacos. They also didn't give me a receipt. Are the staff Secretly pocketing this money For the items You order and they don't give you? please check your items For completeness! the fact that it keeps happening to me shows how often this can happen to anyone. it can't be just my luck right? if you read the other reviews, this happens ALL the time here! Shady, what is going on with the staff here? they doing this on purpose? Also the food quality doesn't taste as god here compared to other Jacks. I'd rather drive farther to another location, where my full order would be complete with what I pay for. read more

First time here again . Since last year I think. Us craving curly fries. N we here.. oh boy the food came out nothing like the pictures lol.. the new rib eye burger my friend ordered. Like a regular burger.. with bacon n lettuce n tomatoe n cheese bit of sauce.. my double Jack is jus a double cheese burger blan no taste.. we shouldn't ordered medium size . Cuz it jus mean medium size drinks.. aaahhhh with this price. We could of went to get regular restaurants food.. hahahaha..the best part is here has parking lot.. and jus 2 blocks from recycling center. Didn't earn enough for this lunch ... read more

Jack in the Box - Wow so pricy. - Burgers Near Me - San Francisco, California

Absolutely outrageous prices, served up in a nasty dangerous neighborhood... employees are rude as heck. $11 is the price now for the $5 (which was raised to $6) munchie meal. I've simply stop spending my hard earned money in San Francisco. Especially restaurant like this that are charging exorbitant amounts of money for crapy food. Good Bye Jack, you've lost 2 loyal customers. read more

Mexicans all working and are very rude they mock you when your taking your Order and they harass you . They laugh at you because they think you're a joke. I will be talking to corporate read more

Some times mistakes happen that's just part of life, what matters to me would be how issues are resolved. In my case I had a mobile order a few weeks ago via the Bayshore location, but upon my inspection at home part of the order was missing. Given my order was via the mobile application, Jack In The Box sent me an email asking for a rating of service in which I advised them of the problem. Also not knowing if the issue would receive a reply, I also went to the Jack In The Box site , and advised them that my order had an issue. Shortly after my posting, I received a call from the restaurant manager who asked me to provide some identifiers that were part of my receipt. In the end he was very pleasant to deal with, and very helpful. Happily the issue was resolved to my satisfaction, upon the visit of a local Jack In The Box the next time I had an order. read more

No stars Food was nasty Where is the cheese? And it's cold AF If I would have looked in my bag I would have asked for a refund Pleas do better!! This is why fast food workers/ restaurant workers are being accosted, yelled at or threatened by customers Just make the food as if it was your FaMiLy How can you F up a chicken sandwich pre made? None of the extras I added read more

Jack in the Box - Large Jack's Spicy Chicken w/ Cheese Combo Nasty AF - Burgers Near Me - San Francisco, California

I ordered a mint shake tonight at 11pm along with everyone else's order and when I received my order through uber, they literally filled the milk shake cup with sparkling water or watered down soda, added ICE CUBES, cherry and put whip cream on top. DISRESPECTFUL ASF. To think we always order from this place too. Bums. read more

I love jack in the box, but when I opened my munchies box, there was a hair cooked into my onion ring. Keep in mind they only give you 4 onion rings in the box. And the hair was in the big ring. Now all I have left is one tiny ring and two medium sized rings that I had to inspect for more stray hairs. Then when I got home, I realized they didn't give me a straw for my soda. That was the icing on the cake read more

Jack in the Box - Onion rings in the munchies box seasoned beautifully with a bit of stray hairs. - Burgers Near Me - San Francisco, California

12/11/2023 4:02 AM . I couldn't make an order because computers supposedly down but as I was pulling out car ahead of me was getting their orders from drive through window. My 4th visit here and there's always something wrong. Management needs to investigate this location. My last visit I couldn't place an order because they were only taking cash which is something I don't often carry and now this. I personally think there's some suspicious activity going on here. read more

Dry and terrible. I used to love this spot but dauuuum, who wants a dry ass sandwich So disappointed read more

Jack in the Box - Dry and terrible. I used to love this spot but dauuuum, who wants a dry ass sandwich So disappointed - Burgers Near Me - San Francisco, California

Few days ago I ordered a sourdough burger and it's burger patty was so dry, either over cooked or it been recooked. Since I bought from drive thru so couldn't be changed it, its so awkward. read more

I went with my father to this location and ordered a bunch of food on the app for carry out. Used an app offer for free Biscoff Shake with purchase. They gave me an iced coffee instead. I didn't realize until we were at home. read more

Went to the drive around 2amb last night. Ordered a combo box, 2 orders of tacos, value fries and a Jr bacon cheeseburger. The guy gives us our total and we pull up to wait to get to the window. At the window the kids starts repeating an order that we quickly tell him isn't ours. He starts going through the tickets trying to find our order and he can't find it. Another kid comes up and he can't find our order either. We repeat our order another couple times and they are both staring at the computer. I tell him. Okay cool well how about you start another ticket then seeing as we are still hungry. He tries to tell me no because he didn't order at the box. Me and my friend then tell at him we sure did order at the box and they lost our ticket. Finally a woman employee tells them something in Spanish. The boys move out of the way and she finally retakes our order and starts a new ticket. The tacos didn't have any lettuce in them. The burger and fries were alright. But those kids customer service was shit. What is with kids trying to tell the customer they screwed up now. Zero accountability for losing our order. Trying to put the blame on us and why did they stand there scratching their heads like idiots instead of starting a new ticket to get us our food. I worked fast food. It was not a rocket science fix. But blaming us was particularly shitty. read more

Damm never again Under new management, food gave me food poisoning and I am reporting them to the health department ASAP, they block the app so you cant order from the app so you cant use your points, but it dont even matter, this jack in box is bad for your health if you want the worst case of stomach poisoning go here read more

You had one job. ONE...JOB!!! I honestly don't understand how you can forget so many things on my order! I ordered online and had to pick it up here because the JITB I usually go to because their service is great was closed for some reason. I hate going to Bayshore because their line takes an average of 20 minutes. Three items were missing, which I didn't find out until I got home because they seal the bags. Never coming back here! Bad enough I had to endure a 20 minute wait, but you botch my order. And my order costs more in SF for some reason! read more

First I would like to say that if I make my way out to your place of business like I did when I went to this Jack in the Box that was very disappointed I made myself clear I wanted 10 tacos I ended up getting two tacos and I'm still hungry it's very unacceptable when you have employees I believe the gentleman that attended me his name is on the receipt they they were horse playing I never thought nothing of it until I got home and realized that my order was incorrect one thing I really dislike is after waiting in that long line to know that the person taking my order could not even take my order right I would highly suggest you guys please retrain those gentlemen or hold people accountable gas is not cheap so I wish I could get compensated for wasting my time going there just to come home to be hungry again it's unbelievable look at your cameras do what you have to do but fix it I don't like wasting my time like this read more

Jack in the Box - My receipt - Burgers Near Me - San Francisco, California

Ordered breakfast through doordash on Monday, January 2nd with my family. I ordered the breakfast burrito combo, my mom a sausage croissant, and my brother wanted 4 tacos. When we received the order the 4 tacos were missing from the bag, we contacted doordash to let them know about the missing items and how I wanted to be refunded for the items I did not receive, and they refused to do so. I tried contacting the restaurants customer support and filled out the form and no one has gotten back to me. Please train your staff to double check orders before they go out, I used to be a supervisor at a restaurant, so I know how it goes. It's not fair to the paying customer that we now have to pay the consequences because of someone's carelessness. $8.44 plus tax now down the drain. read more

It's been awhile since I've been here now I know why I don't go here or to any fast food if I'm going to go to fast-food I think I'll just stick to Burger King which is right close to where I go to the doctors at least you can have it the way you want it. lol Now onto my experience on this day last Friday. I hate to give them a 2-star because there's only two Jack in the Box one on Bayshore and one in Daly City the one in Daly City the people are extremely nice but the one here why do you always have to wait for your food so long? there's always a long line in the Drive-Thru there's always a long line inside then how do you fuck up your order a burger is a burger? this is why I don't like fast food. But since I was on my way home from the movies and I was in a cab we went to the drive-thru took 20 minutes that's ridiculous and it was only 3 cars ahead of us but at least I could say they gave me the correct food I do like their fries,but I don't like their buns I wouldn't even call it a bun I have no idea what the hell it was? The burger was mah. I know you're a fast food place but Step Up Your Service be a little bit more personal don't have a attitude if you don't like working there then go somewhere else but I think you're making what 15 bucks an hour to flip hamburgers. Right? Thanks for reading my Jack in the Box review. ~Lizzie~ read more

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ODE TO JACK: -i love you, jack, mores and mores -why don't i eat at mcd's with their elite mccafe drinks which are waaay better than yours? -'coz your burgers aren't sand -coz your loaded tiny tacos hit me in just the right way, hot & fast......................... into food coma land!!!!!!!!!!!!!!!!!!!1 read more

Not great, even by fast food standards this was sloppily put together and the employees don't get the orders correct.

Zero customer service. in drive-thru, a motorcycle guy ordered twice. Because this place always screws up my order i double checked it.. we got the previous persons order and they wouldn't accept that what they gave us was NOT my order. I kept telling them what i really ordered 3 times, and they just argued back with me. so i got my money back! These min wage workers are getting paid way too much for incompetence. Tired of the mistakes at this spot, won't come back ever again!!!!!!!!! read more

There are only a couple things I really love on this menu. They are the curly fries, spring rolls, chicken tenders, and the ultimate breakfast subbed out with a croissant. Still, I appreciate the fact that this place is 24 hours and available when one gets those late-night fast food cravings. read more

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I've been here several times to get a quick breakfast as I am on the way to school. Oh yeah, I absolutely enjoy eating their curly fries. - 24 hour drive-thru - upper level and outdoor seating Props to these features! Curly Fries, French Fries and Vanilla Ice Cream Milkshake? Yummy! Their Bacon, Egg and Cheese Biscuit and Hash Brown Sticks are delicious. Edit for 10/22/2014: Their Tacos are delicious and I'm craving for another one. Honestly, I did taste only lettuce, meat and sauce in a tortilla. I like eating tacos but the ones I just had tasted a little bland without the cheese. It really is possible they can do a much better job with the tacos though. Here's the reasoning for the four stars: - friendly staff members - clean restaurant facility - good service - parking lot available I'll definitely be back again when I am in the area and in need of something to munch on. read more

Avoid , online orders past 10pm or ahead will be stolen by scammer delivery drivers if not will have them scam you out of your food , id say crew here have a hard time doing basic functions so there's clearly something lacking up there should be closed past midnight with the such "good service" they have read more

It's unfortunate that I've been to this place many times and at the time, they only accept cash. To me, this means they are understaffed or lazy and simply looking to lighten their workload. read more

they sweeties we chillin i'd come again idk abt jack in the box boba tho... yummy chocolate shake super quick

So I ordered online, and they taking forever to give me my order, when I know it was done. The place was empty, and yet I see the workers walking around with drinks, including Boba from Quickly- NOT TENDING TO MY ORDER. When ordering, I had got a VANILLA SHAKE boba with my combo meal, but for some reason, the sticker on my bag said the regular boba. But then they proceed to give me iced coffee boba??? They couldn't even give me the boba that was listed on the sticker. To add on to that, the manager pulls up trying to explain how I got the right boba when you couldn't even get me the one on the bag?? when I know I ordered a vanilla shake Boba. And one more thing, they are NOT washing their hands, serving us grimy food that made our stomachs hurt (I went with my family.) I know it's fast food, but man, I could get better food AND milk tea from the stores on San Bruno. You can't even chew the boba- you might as well have not even cooked it. I can see why ratings went down over here. This place SUCKS and I want a refund. read more

This sht is fkn cold looks like is been sitting there for weeks and this sht happens every single time I go there read more

Jack in the Box - This sht is fkn cold looks like it's been sitting there for weeks - Burgers Near Me - San Francisco, California

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I usually order off the app and it's great if they don't get my order wrong it's not the healthiest thing for you but it's quick and inexpensive and nearby and open late read more

I ordered online to this store and totally forgot my sister food and large coke and large curly, i will never order to this place anymore so disappointed dont ever order here if you guys want to forget your order so disappointed and waiting too long for the food wow read more