Requested a free consultation, and Tony was very helpful and honest during our online meeting…read more It's hard to find companies with knowledgeable individuals who can provide valuable opinion as many are like robots so it's refreshing to have someone understand your needs and try to give you their best advice. Hope to work with Tony at Crosdroads Planning for our future tax planning needs.

TL;DR: Worked with Garrett Jones at Crossroads Financial Planning for tax prep. Misquoted our taxes…read moreby nearly $4,000. Poor customer service -- impolite and dismissive. Once paid, they offered little further assistance. Significant miscommunication between staff members on essential elements of our filing. Longer version: We hired a tax preparation service to help navigate changes to our filing status after getting married. Our tax consultant, Garrett Jones, began working on our application with the wrong filing status. After correcting this error, there was poor communication regarding important changes that needed to be followed up on, which resulted in IRS notices arriving in June. When I raised my concerns with Garrett, his guidance was vague and he offered no clear timeline for resolution. Weeks later, with no progress made, I was left with the impression that once he had been paid, his investment in us as clients had ended. I spent approximately 10 hours on the phone with the IRS trying to sort out the status of our account. Throughout this process, Garrett maintained that I owed approximately $2,000 to the IRS -- when in fact I had a pending refund of approximately $2,000. In the end, we were left with a significant miscalculation, poor customer service, and no choice but to resolve everything ourselves. I'm still unclear what the fee we paid to Crossroads Financial Planning actually covered. Highly recommend taking your taxes elsewhere.

This wonderful Financial Plannings, Tax and Retirements office has offered the COFEC: Community…read moreOutreach Education Class; it is free, meaningful, practical and very educational! Please come to enjoy the new learnings and/or to share what you already know/want to know more about: finance, investments, retirements, insurances, taxes...subjects are different for every meetings. Trust me you won't be bored. **for Vietnamese speaking: cong dong minh co the biet them ve Terrie qua phan phong van do PhoBolsaTV thuc hien; da duoc dang tren YouTube voi tua de: "Chuyen gia noi gi vu cong ty My lua dao cong dong Viet quan Cam 25 trieu do?"

Terrie Bui is absolutely amazing coaching, training, and providing value to those she works with,…read morearound, and for.

*** Note, they don't make/sell loans - they set up solo 401k's***…read more I have been a customer of Sense Financial for 6 years, and it's been a phenomenal 6 years. I cannot say enough about the level of customer service and knowledge that Sense Financial has, and shares. Sense Financial is and has been 100% responsive the 6 years I've been a customer, and they are dedicated to helping their customers manage their 401k effectively and in compliance. If Dmitriy thinks you're going to act in a way you could be non-compliant with the IRS rules, he will tell you. If you push it, he will make it clear to you that the IRA is not to be toyed with. He is the person you need to navigate these rules. I have seen companies with excellent customer service. Sense Financial, however, has the Single. Best. And Consistently Best Customer service I have experienced. His support team as well have Always Been on point. The wealth of knowledge on the client portal is copious, well organized, and detailed, but written and organized in a way that's easy to follow. I will not trust this part of my portfolio with any other company, or guidance in my 401k from anyone but Dmitriy.

This is a typical Scammer organization that keeps harassing my small business about a low interest…read morerate loan. I never inquired about anything from this company. They purchased my phone number from a list. These unwanted calls never stop. Furthermore, proof that this company is a scammer is in.the fact that they typically spoof other numbers and need your approval immediately.

I had such a great experience working with Patty to get my life insurance. She was very helpful,…read morepatient, and made the whole process easy to understand. I really appreciate how she took the time to answer all my questions and make sure I felt comfortable with everything. My mom has also been working with Patty for years, which says a lot about how trustworthy and reliable she is. I'm so glad I decided to work with her too. I highly recommend Patty to anyone looking for someone who truly cares about her clients and helps them find the right coverage for their needs!

Yes, this financial specialist were amazing. My advisor - JC, he's amazing & does explains…read moreeverything we need to know. TFA did my living trust review & we were satisfied. Perfect! I don't normally trust anyone specially in regards to our financial savings. But through the help of JC , we (husband & me), we believe in him, trustworthy. He spends time to explain to us word for word in a matter that a layman person will understand.

Maggie was very helpful over the phone with questions and I would definitely use her services again…read morefor tax prep! I had questions about how to manage my retirement funds effectively and how to mitigate tax penalties and Maggie was very knowledgeable about the potential impacts using just a few statements from my brokerage account! If I had known it was this easy I would not have spent months agonizing over what to do when we were able to answer my questions in less than an hour! Maggie is very responsive to inquiries sent through on the website and to phone calls!

Maggi was great. Super smart and passionate about investment planning and the tax consequences. I…read morestrongly recommend and would use her again.

Thank you so much for your overall service. We had many questions regarding our retirement &…read moreinsurance that they helped us understand. Wish we would found out about you years ago. Andi

Jeff, thanks for the advice. I used to work in the financial industry and I don't usually take…read moreadvice from anyone. I met with Jeff and he had some great pointers that made so much sense I just wish I had known them sooner. I will continue to have Jeff review my portfolio in the future.

I just recently restarted my account with Yelp to post a review about another business. It showed…read morethat I had an "unfinished review" about Excellent Credit Score so here I am in 2023 finishing it up. I was shocked to see the negative reviews as I had a great experience and Tom helped me (starting around 2013/14) to help me rebuild my credit after several negative credit issues. I started in the low 600's and with Toms help (that must be followed to achieve the results), my score ended up in the 700's. That was critical in my then situation as we were house shopping. It took a lot of discipline and budgeting, but with Excellent Credit Score's help, I increased my credit score enough to be able to make that home purchase. Fast forward to 2023 where houses are pretty much unaffordable, Excellent Credit Score was a huge help in helping us establish good credit and create stability in this very unstable market. Tom and his business deserve a solid 5 stars.

(PLEASE READ)!!! If I could rate zero stars I would. By far…read moreone of the more u organized and u professional companies I have even done business with. No updates are given, Tom Fahrny is always busy and when you finally get a reply from him it is a text misspelled and bad grammar. I am a current client and am very unhappy with the level of customer service that I have had. When I text Tom for an update he replies with "who is this" "what is your name" he has done that multiple times. When I complain he asks me for my login info to my credit review showing me he has no idea what he's doing and has very little focus on organization and customer care. Tom threatened me to pay a $250 cancellation fee because I was unhappy with the level of service. I told Tom that I have not been getting any updates and that I can't be left in the dark anymore, Tom replied with he has over 1000 clients as if to say that because of his workload I should not request what a paying customer deserves. I have been a client since October 2016, it is now January 18th and after complaining to Tom one last time and saying I want to cancel service I now get a welcome email from his office. After 4 months, Tom is incompetent. Tom asked for copies of my id, social security card, and signatures after 4 months of charging me, he has not started on my credit repair, he is a thief!! Do not waist your money, Tom Fahrny is a joke. Zero stars!!! *******01/18 update******* Exchanged emails with Tom about cancelling my services due to the lack of follow up, organization in his company, low level of customer service he has provided me and this is what Tom had to say as a reply. The owner of this company Tom Fahrny as I see in other posts it is not the first time he speaks like this to clients. "Ok I will process a judgment if you don't pay $250 cancellation, this will cause severe damage to credit" -Tom Fahrny "Go figure ask for miracles but don't pay bills on time. TYPICAL" -Tom Fahrny "You are an idiot, you cant pay my fee how will u pay an attorney. Good luck idiot"-Tom Fahrny "Their is incorrect its their stupid" -Tom Fahrny "Probably burnt out on idiots like u. That can't pay and blame their stupidity on others" -Tom Fahrny "Go Fuck yourself, You are an idiot. and are too stupid to contact those people: -Tom Fahrny These are responses for me asking to cancel, he is threatening me to ruin my credit, I mentioned I would consult with my lawyer because I have not been receiving the level of service I should be and he replies with me not being able to pay his fee when I clearly placed a block on my debit card for his company. Calls me an idiot and stupid when I ask him about his website and their promise to customers. Tells me the last quote because I told him I was reporting him to Federal Trade Commission. Keep in mind I never complained about my credit of their work or progress, I only asked for updates and to be a priority as a paying customer and to be kept in the loop of what was going on. lastly I ask Tom about his lazy work ethic and he replies that he is burnt out from all the idiots (his clients). I have reported Tom and this business to Federal Trade Commission, I suggest you do the same.

Working with Kyle Clark has been a standout experience from start to finish…read more After a deeply frustrating experience with another financial advisor program, I was cautious about starting over, but working with Kyle has been a complete 180. From the start, Kyle was thorough and patient. He walked me through transferring all of my existing funds, helped me establish clear savings goals, and gave me concrete, actionable guidance I could actually act on. What impressed me most was his timing: all of this unfolded during a period of significant personal transition for me, and he handled every step with professionalism and calm. The results have spoken for themselves. My portfolio has reached record highs, and for the first time, I genuinely feel in control of my financial future. If you're looking for an advisor who is competent and steady under pressure, I can't recommend Kyle highly enough!

I've pretty much exhausted my ability to manage my retirement account now that it's entered…read more"Antihistamine money" territory (It's nothing to sneeze at) so I thought it would be a good idea to hire a fee-for-service fiduciary to look over my multiple accounts and give me some advice. Which ones do I combine? Am I investing too aggressively or not enough? What the heck is this fund? Nick Licouris did a fantastic job - we met twice, and he mapped out a detailed roadmap for me to get my financial house in order over the next few years, explaining everything in plain English anyone could understand. He confirmed I was headed in the right direction, but also pointed out a few things I was unaware of. He also correctly predicted how many hours it would take, so the cost was no surprise. I am very, VERY pleased with the results and I've recommended him to others and will probably hire him again, once I've executed the plan.