They saved us in our rv/van! We called ahead and actually visited several propane fillers and no…read moreone would fill a fixed tank on a Sunday. The owner here said he normally fills about 9-2 on Sunday. It is next to a laundromat so you can also wash your clothes. Thank you for making it so we don't freeze!

The folks in the Brandon Ace Hardware are courteous, helpful, and knowledgeable about their…read moreproducts. On several occasions they have ordered items from other stores that were not in stock, and directed me to products I didn't know existed after I described a problem. I have usually been waited on within a couple of minutes. And another plus: They don't shuttle you into into a corridor packed with candy, stuffed toys, and stupid stuff to wait while your children or grandchildren start whining for what is clearly a come-on. The Ace counter is right in front of you when you come in, and they'll answer a "Where is?" question on the spot. Thanks, everyone.

Liked it better before it became an Ace Hardware. Everytime I go in the place now 2 things happen;…read more1.) a clerk latches on to you so no browsing without feeling uncomfortable when they keep asking what can I find for you, and #2 there is always a problem at the register eliminating a quick trip. Either the bar code doesn't work or the wrong items were listed for a pick up in the lumber yard forcing another trip inside to change the receipt as in take the wrong off and put the right items on and then back to the yard with a corrected receipt and when you get the credit card bill the return of the wrong products isn't credited. Too bad that the entire staff changes often and I don't recognize any of the clerks as neighbors anymore. Yesterday I purchased a quart of Bondo and when I arrived home and opened it there was barely a pint but the charge was for a quart so I bought the same product for a bit less online and I got at least 3/4 of a quart. I have decided that using this store takes up to much of my time compared to the other hardware store in town which truly is get in and get out. Again missing the days of Bob and John and can only hope that the new management pulls the team together and I will try again in about 6 months.

Bourne's has been great and reliable. Not only when my furnace broke down mid-winter they had one…read moreof their guys out within hours of my call. I'm also on their Auto-delivery program and contract for both propane and oil, and must say its a worry-free service. They fill-up during the winter, never have to check my tanks, they take care of it. Truly 5-star service and deliveries. Highly recommended.

Granted it was a while back. however it's the same owner. I…read moream a retired oil burner tech. And was living in Waterbury VT.i stored some of my tools in the basement of a rental unit the Bourne's serviced. A 500. 00 test kit and a vacuum .I went down to get them. One day.amd they were gone . I went to the boiler room.not there. I saw a new service tag on the boiler.it said Bourne's. I went to Bourne's.and Mr Bourne. Said I was accusing him of stealing I Sai no.not at all someone saw the equipment. And thought it might belong to them Bourne's. He got all pissed off called me a lie' r . I said I would let the police figure it out.less than a day later Mr Bourne called and said he had my vacuum.125.00 dollar item. But had no idea where my test kit was. How about that ! If you want this company in your basement.i wish you luck

I've used this company three times for plumbing services, and unfortunately, two out of the three…read moreexperiences were really disappointing. First visit (sewer line clearing): The job itself was done well, but the plumbers used my personal buckets to drain the sewer without asking or cleaning them afterward. Not a huge deal, but not very professional. Second visit (hot water issue): We have a fairly complex plumbing and heating system, and after this visit, hot water wasn't restored to half my house. I had to guess which valve to turn back on myself, and I was never sure it was the right solution. I called several times over months to have someone come back and check, was told it would be scheduled, but no one ever returned. Third visit (leaking pipe replacement): The pipe was replaced, but I was billed for 2.5 hours of labor even though I have video evidence showing they were only at my house for roughly an hour, including a trip to the store for basic parts they should have had on hand. - The water was not turned back on properly--my wife discovered this after they left and didn't know how to fix it. - They hit the waste plumbing under my sink, breaking the tailpiece, which caused a major flood the next time we used the sink. I had to fix this myself. - They also used my ladder in the basement and left a puddle of solder on it. Overall, I'm very disappointed with the lack of care and follow-through. Based on my experience, I can't recommend their services.

We have used Gillespie for many years for propane and find them extremely reliable. Part of our…read morepropane runs a whole house generator during power failures. When we had a four day power failure at Christmas, we called and Gillespie came on Christmas eve to fill our tank to make sure we had enough. That is serious service!

Due to a multi-year Keyser installed thermostat problem (it has had to be replaced twice in 2…read moreyears), I successfully called Keyser on 2 consecutive days asking to speak with the service manager. It is now the third day and there has been no response. It would be courteous and certainly good business to call a 40 year customer back.

Thank you for the professional and expert installation at our rental property. 3 boilers and new…read morewater tanks replacing our old 20+ year old boilers and tanks. All done in 4 days. A complex installation that turned out like artwork. I would highly recommend Keyser for all your heating needs and installations.

We have been customers for some time now and we recently had a propane delivery where their driver…read moreparked too close to our house and ripped the security system wire.. when I first contacted Erin it sounded like it might be taken care of.. but she basically said that it was my fault because the driver wasn't able to get to the tank... the tank is probably 20 feet from our porch and nobody has hit it before because their drivers pay attention.. she was very snarky with replying with a "happy holidays " after telling us they won't fix it.. the cable costs $20 ish and probably $75 to get it installed.. they definitely lost long term customer and as you can clearly see in the picture that the tank was easily accessible my truck wasn't there at time of delivery.. don't waste your time or money with this company.. they will destroy your property and tell you to basically get bent

We have done business with Rowley Fuels for 35 years and they have always been reliable as our fuel…read moredealer and furnace tech/maintenance provider. Recently we had a catastrophic event due to flooding in our basement which necessitated getting a new hot water heater and a new furnace system. We had many interactions with multiple employees and all were extremely helpful in solving multiple problems. We ended up changing our system from oil to propane, mainly to get oil tanks out of the basement. We have since had mechanical engineers and a home inspector comment on what a beautiful job they did installing our new system. Very professional and nice people to deal with.

These guys are not professional when they come to your house. Most service people wear booties over…read moretheir work boots or bring tarps. These guys expect to march through your house in their messy dirty work boots even in the winter time with all the mud and snow. Find someone else to service your furnace.

This business has taken checks from me, credit cards over the phone, and cash and yet will not…read morespeak with ME to set up regularly scheduled deliveries without speaking with my husband. I was unaware we were still living in the 1950s. How quaint. So, another COD which is no big deal because who doesnt just have 1100$ free on a Tuesday that hasn't already been worked into their budget? Also- if you'd like raspy attitude right off the bat at 8am make sure you speak with Donna. She'll really round out your whole experience

Been in the store in the last two weeks several times. Each time ready to purchase an item and then…read morewhen I look at the price, it's so out of line with all the competition. Even if I have to drive down Shelburne Road or into Williston, I still save money. love to shop local, but if I'm gonna just give away my money, I'm gonna give it to a charity not Aubuchon hardware. Come on Aubuchon hardware at least get somewhere close to your competitions price that's just ridiculous.

I dint know if its Covid related but this store has gone downhill in terms of personnel. I used to…read morebe able to get competent advice for a wide range of projects or repairs where I had no idea what I was doing. Nice people, friendly and knowledgeable. Not now. Hope it improves.