I found James and the team at Winter Park Fraser Tire & Auto online after reading their strong…read morereviews, and they absolutely lived up to them. I brought in my 2024 Subaru Outback XT because I was hearing a squeal from the left rear wheel and assumed it was the low brake pad warning. I asked them to replace the pads if they were worn. They called me back shortly after inspection and told me the pads were actually in great shape -- not even close to needing replacement. Some debris had worked its way in and cleared out during inspection. No upsell, no unnecessary work. Brakes were fine. They also noticed I was at the 42K service interval and offered to take care of that while the car was there. I dropped it off at 8:00 AM and picked it up by 9:30 AM. Fair price, fast turn. Great service, honest assessment, efficient turnaround, and genuinely good people. I'm glad to have found a reliable local option for car repairs in Winter Park.

Quick response for travelers. I had them check my lug nut torque before heading through the rest of…read morethe Rocky Mountains.

I have been a customer for some time now. On this visit I brought in my son's car for some much…read moreneeded maintenance. Ez called to let me know that they found a worn part while working through the repair and I authorized that addition to the fix. I was contacted promptly when it was completed. We were unable to pick it up until Monday morning, which was not a problem. My son and I popped in and I was walked through all that was repaired. I appreciate there is no upsell, just what is needed. My son commented that his car is driving so much more smoothly now and the sounds he had been experiencing are now gone. Highly recommend!

Got an oil change here because I didn't feel like going to a dealership like I normally do. I…read morediscovered Quality Auto Service on Yelp, noticed the high ratings, then called to make an appointment. Communication is a bit abrasive and sometimes sarcastic, but most importantly they DO provide quality service and seem honest, based on my limited experience and other reviews. It was fun sitting in the waiting area and watching all the regulars come through. Would consider coming back for more serious car issues, which hopefully never happens!

Brake job for reasonable price. Repairs completed correctly…read moreand expeditiously. Exceptional customer service. Very communicative with updates. Will be my go to auto repair shop in the Boat.

We were in a pinch - flat tire on a holiday. We called and they were about to close. They stayed…read moreopen and not only plugged the tire but checked all others and adjusted properly. Super nice and fair pricing! If you are out of town and worried about getting assistance, please know we were treated very well and I am sure that you will be as well.

I was in Estes Park for the day while my son was at camp at the YMCA when I noticed oil leaking…read morefrom my 4Runner. I drove into town looking for an auto shop to check if it was safe to drive back to Boulder, and Up Top was the first place I saw--so I pulled in. The owner could not have been kinder. He immediately stopped what he was doing, took the time to look under the car and the hood, and quickly figured out the issue (an O-ring that wasn't sealing properly). I was so appreciative of how willing he was to help on the spot. He even mentioned that some of his customers drive all the way from Colorado Springs to have their cars serviced here--which says a lot! If you're in Estes and need an honest, helpful mechanic, Up Top is absolutely the place to go.

Storm was great. He was almost done for the day and took extra time and care to do thorough job in…read morediagnosing our problem. We believe his conclusions were on point.We are thankful that he did what he did and would highly recommend him to others.

We were stranded and Jason helped us out. We showed up after 5pm and he was super kind, help reset…read moreour code and didn't charge for the diagnosis and reset. God bless Jason and we pray he will get customers and blessings. We live in Seattle and if he was local for us, we'd go to Jason any day for our car concerns.

Was trying to get up to Estes Park when our car broke down, we had it towed to Amina for $300.. I…read moretold them in the beginning we need the alternator replaced and fixed before 11 am the next morning, due to us needing to leave for Denver that morning. They towed the car at 1:30pm that day, and didn't even look at it. We call the next morning and the man on the phone was rude, saying he can't work in these conditions and nothing is wrong with it. Which was not true it stalled 2 times up the mountain. Very rude and disrespectful. and just seemed upset that we were even asking for help. Eventually we managed to get the car to a different shop and it wasn't just the alternator, it was the thermostat and the serpentine belt that was ruined, so no, "nothing's wrong with it" was a complete and blatant lie. DO NOT go to them, especially if you are from out of town and they don't want to help in a bad situation

Ripped me off for $6,000 transmission "replacement". After many months i picked up my vehicle and…read morebarely made it home a few miles away. I called and Mohammed continued to say he would "come pick it" and "make it right" but he never did. All we know now is that he is "out of the country" with our money.

I broke down outside of town at 9:30 pm and called Bub the next day. He towed my car back to town…read moreand had the alternator replaced within three days. It was an extremely quick turn around and at a very reasonable price. I highly recommend giving them a call for all your auto needs.

I hit a deer in Riverside with my truck. Bub and Sarah were so awesome and easy to work with. They…read moreare very professional and detail oriented. The bodywork and mechanical work was excellent and the labor charges were very reasonable. The estimate was very accurate, and my truck looks and runs great! I definitely give them 5 stars!

This dude saved my family on a Sunday! After driving 11 hours with 3 hours left, my family was not…read moregoing to make it back to Denver. No one else answered our call! He also has reasonable prices based on our situation! Thanks Matt

I am travelling across country from the east coast and was referred to Matt by O'Reilly's Auto Part…read moreto assist with battery replacement for my Mercedes Sprinter van. On that day, Matt quickly arrived, assessed the problem and replaced the battery. He was personable and his charge was reasonable. During conversation, I learned that Matt would also be able to purchase and program a key fob for my van. We discussed price and timing for this service, and as he requested, I paid him up front via Venmo $287.54 for him to purchase the fob. The plan was to reconnect several days later after the fob arrived for him to program the fob to my van. On the expected date, 8/28 Matt let me know he would prefer to meet on 8/29. On 8/29, Matt let me know that the fob had not arrived, and in addition, his phone was broken and worked only intermittently. He texted to say he would meet me in Estes Park once the fob arrived to do the programming. I sent Matt a text on 8/30, 8/31, 9/2 and 9/3 as well as left a voice message. No response. On 9/4 I let him know that I sent a Venmo request for him to reimburse me for the cost of the key fob. On 9/5 I spoke with O'Reilly's and was told they had seen Matt who had a new phone. I finally heard from Matt on 9/10. He stated he has the key fob and would meet me in Estes the following day. On 9/11 I asked for time confirmation and he responded he had just left Glenwood and would arrive 5-5:30pm. He never showed up. On 9/12 after several texts, he finally got back to me saying he would refund my money. To this date, 9/15, he has not responded to me, nor refunded my money. Matt may be a decent mechanic, but he is also a scammer and a thief and takes advantage of honest, trusting individuals. What a shame.