I was in Estes Park for the day while my son was at camp at the YMCA when I noticed oil leaking…read morefrom my 4Runner. I drove into town looking for an auto shop to check if it was safe to drive back to Boulder, and Up Top was the first place I saw--so I pulled in. The owner could not have been kinder. He immediately stopped what he was doing, took the time to look under the car and the hood, and quickly figured out the issue (an O-ring that wasn't sealing properly). I was so appreciative of how willing he was to help on the spot. He even mentioned that some of his customers drive all the way from Colorado Springs to have their cars serviced here--which says a lot! If you're in Estes and need an honest, helpful mechanic, Up Top is absolutely the place to go.

Storm was great. He was almost done for the day and took extra time and care to do thorough job in…read morediagnosing our problem. We believe his conclusions were on point.We are thankful that he did what he did and would highly recommend him to others.

We were in from out of town and experiencing a car issue. Mike gave us great advice and provided…read moreinsight on next steps to ensure we make it home safe. 10/10 would recommend!

Nice folks - very honest. Definitely understand cars! Will return for our next service needread more

Great work and honest prices. Lewie went out of his way to fix a problem that was out of his…read morecontrol and went above and beyond. Dash was armor-alled and the car looked great when I received it. Drove all the way from Denver to get my car fixed because I knew it would come out great. Would recommend LPM automotive to anyone needing body work or any other car related problems.

Lewie went out of his way with a busy schedule to check out my car. The wife and I were driving…read morethrough Estes Park when we heard some noises from our car that made us feel a little uneasy. I found him on yelp and gave him a call. He told me he could fit me in later that day. He did a thorough check of my car and gave my wife and I peace of mind as we continue our road trip. He will treat you fair and it will be at a great price!

The gentlemen at this shop are incredibly pleasant to work with as well as exceptionally…read morereasonable. I had gone on a day trip with my aunt who was visiting from out of state when my car began having issues near Estes, looked up a number of local shops in the area and stumbled upon some great reviews regarding similar situations for Mountain Imports. I called and explained the noise, the gentleman on the phone advised me to come into the shop for a free inspection. Within 30 minutes they had found and resolved the issue. They were very kind, caring, and quick to fix the problem with my vehicle without ever feeling like I was being taken advantage of. I HIGHLY recommend this shop, they clearly know what they are doing and value their customers. Thank you so very much for the fix as well as the piece of mind!

We were staying in the Grand Lake area for a 1-week vacation. The 2nd day we were in town, our SUV…read morestarted making a terrible metal on-metal sound as we were leaving our cabin. First thing Monday morning, we called First Class Automotive about getting the SUV checked out and fixed. Don was very professional and helped confirm the information we needed in order to exercise the warranty we have on our car. At least that way we could get reimbursed for the repair expense when we returned home. We had the vehicle towed within the hour. Don told my significant other that if we could get it there by around noon, they'd make time to look at it that day. He called a couple of hours after the vehicle arrived at their shop and explained that a wheel bearing was bad, etc. Turns out he had the part for our Nissan, and they had some time in the afternoon since the part for another customer had not arrived yet. He called by 4pm and said it was fixed. The very next morning we were back on the road and our SUV is driving great. They were a big help in being prompt and communicative so that we could we could enjoy our vacation without having to spend too much on a rental car. We highly recommend this shop!

I am only in town for the weekend. I need to get home (3 hours away) for the closing of my house…read moretomorrow. All the tire shops told me they were booked for the WEEK! The woman working the front desk (maybe the owner?) was soooooo sweet and helpful! They squeezed me in and fixed my tire today!

we headed down from Estes Park to drive to Arizona for the winter and our check engine light came…read moreon! worst nightmare, realized . We stopped at Lyons automotive. The kind gentleman got our problem diagnosed and fixed within an hour. wow !! reasonably priced and kind. automotive.!!!!!

I have multiple locals that I have had to be their liaison in regards to their cars repair. I…read moreworked as a service advisor for 15 years at high line dealerships & know cars in-n-out. I had to have a tire repair which was simple & easy. They made it very pleasurable to deal with. The owner, SA, & techs know their stuff, & they actually take pride in their work. So I truly appreciate it & highly recommend them to anyone who is looking for auto repair.

I have always had these guys work on my cars over the years. They have always been straight with me…read moreand only perform work that is necessary. Honest and friendly. I cant say this about most places Ive been to!

Great service. Employees were all very nice. Went here to…read morebuy a new battery for my car. Offer good prices.

Sadly, I had a very poor service experience over the last week that causes me to write this review…read more This is after making many efforts to resolve my concerns with Import Specialists. After having a coolant flow control valve installed and an oil change on my Prius, I was NOT provided a receipt or invoice at checkout from David the service representative due to printer issues in the office. I am one of those owners that keeps all records of service and am very meticulous with maintenance. He agreed to email me the docs but after two days I received nothing. I then called the office to leave a message to inform David to send (or resend). No results. Soon after I received a "courtesy text" from David asking to rate Import's service. I responded letting him know that I had not received my reciept/ invoice. Once again, no response. I recently called and asked to talk to Import's owner hoping to get results. Was told that she was on the line with another customer and would call me back to talk. Still no return call or results. At this point Import Specialists has not provided me a receipt/ invoice and is unwilling to return my calls, texts. I've been a regular customer of Import since I moved into the neighborhood approximately 5 years ago. I have trusted and received service that met my expectations at each service interval. Despite my many efforts for follow up I am disappointed that Import has not met my expectations for reasonable customer service and I can no longer trust the company to continue my vehicle service.

STAY SAFE, STAY AWAY FROM IMPORT SPECIALIST. Beware - the staff at Import Specialist (auto repair)…read moreon LaPorte do not wear masks, even when interacting with the public. I was dropping my car off for an oil change and when I asked about their non-mask wearing they gave me some line like "we don't have to because we all have sports induced asthma". They then laughed at me when, not wanting to touch possible virus spreaders, I tossed them my keys. I left but called them after I got around the corner when I realized I hadn't told them about having the appointment. I asked them to call me when they were done with my car and to please not laugh at me, that I didn't laugh at their lame sports asthma excuse. They then refused to service my car. KEEP YOUR SELVES SAFE - AVOID SUPER SPREADERS LIKE IMPORT SPECIALIST ON LAPORTE AVE!