Jose has done many upholstery jobs for me from patio furniture to antique chairs. They do beautiful…read morework with great detail.

Terrific; I really like this company, patient, helpful, kind, professional…read more I showed up, needing a thick piece of foam altered; they went out of their way to do the job - satisfied customer

Don't throw it away, have it re-upholstered at Pabros. I…read moretook in the tattered cushions from a pair of barstools to Pabros, and asked them to cover them in leather, which were originally covered in Naugahyde type substance which did not hold up. As you can see in the photos, the barstools are now Beautiful, Better than new. They did it for a good price, and got it done faster than the original estimated time. These could have ended up in a landfill, but instead will give us many years of use.

Fabulous workmanship. We had two dining room chairs reupholstered and we couldn't be more pleased…read more The busy patterned fabric was matched beautifully and the chairs look gorgeous. I mentioned that a detail in the fabric had some sentimental value for me. I asked him to use his best judgement. His best judgement is fabulous. Trust his best judgement! I have another chair for Rich to do.

Always helpful and guide you to your best options, never had a complaint for them, always great…read moreservice

I rarely leave reviews, but my experience with Reliable Hardware and Steel was beyond disappointing…read morefrom start to finish. In February 2026, I came in and met with William about building custom standing marquee frames for my business. He drew up plans and told me they could make adjustable frames that would hold my marquee letters and numbers. After several days with no follow-up, I had to repeatedly call and leave messages before someone finally called back and apologized. I returned to the shop and William admitted he had forgotten about the project and had misplaced the original drawings. We went over everything again from scratch, and he even brought in another senior welder to discuss ideas and create a mock-up to make sure the final product would work correctly. I made it extremely clear that these frames were needed for booked events, including the Sonoma County Cheese Festival on March 21st. I was assured multiple times that the project would be completed in time. I was also told the work should only take a few hours plus material prep, so the pricing discussion sounded reasonable at first. At their request, I brought in my marquee numbers so they could properly mock up the frame and ensure everything fit correctly. After dropping them off, communication once again completely disappeared. I called multiple times trying to get updates and eventually stopped expecting responses because of how poorly communication had already gone. Over a month later, long after the deadline had passed and after I had already been forced to look for other solutions for my clients, they finally called me to come see the frame. The frame itself was rusty, had water inside it, and the quoted price ended up being around $1,150 for ONE frame -- far higher than what had originally been discussed. What upset me even more was the condition of my marquee numbers when they returned them. They were dropped off in excellent condition, freshly painted, and barely used. When I got them back, they were filthy, stained, covered in rust residue, and appeared to have been left sitting in water. The wooden bases were compromised and now require repairs and repainting before I can even rent them out again. As a small business owner, this cost me time, money, missed opportunities, and damage to equipment I worked hard to build. To make things worse, after I declined the frame because of the condition and pricing, the interaction became hostile. Instead of handling the situation professionally, I was told to "get the fuck out of my shop," followed by additional insults from management. The lack of communication, missed deadlines, poor care of customer property, and unprofessional behavior made this one of the worst business experiences I've had.

I had my Harley Stereo done there. Super fair price and great customer service. The assistant,…read moreIsrael was very helpful. They've done my Jeep Wrangler stereo and clear n thumps. Highly recommend these guys. Ken, the owner does great custom work, as well.

They did some work on my 2022 Mustang and were friendly, fast and helpful. Kenny and the young…read morelady are always kind and do a great job! Thanks guys!!

I was recently referred to this company by an appliance store for a repair. I gave them a call the…read moremorning of 8/20 to inquire about their services. An older woman customer service rep answered the phone who had a short temper right away. I told her about my situation and she gave me a short answer and then hung up on me without a chance to speak. It's unfortunate that she works here since multiple people seem to have experienced the same customer service rep under the same circumstances. I will not be using their services in the future and recommend they take care of this ongoing issue.

Armando was always on time. The repair to our exhaust hood was not straight forward. Armando was…read morecreative and relentless until the job was complete. We have run the exhaust fan for 4 straight hours today. It is working great.

Thomas was very friendly and knowledgeable. He fixed an oil leak on my 1973 Indian motorcycle. I…read morewould highly recommend him for service .

I had an incredibly positive experience with Twisted Oaks Repair. I had been looking for weeks for…read moresomebody to repair my electric lawnmower after I ran over a sprinkler head. Twisted Oaks responded quickly. When I contacted them, they came out and picked my lawnmower up, fixed it in a few hours and returned it back to my house. It works perfectly now. I'm so impressed with the quality and customer service. I would absolutely recommend them and use them again.

Great service, demonstrations of materials and fabrics out standing workmanship ok myread more

What an amazing team!!! I inherited A dining room set from my parents which my father designed and…read morehad built in Thailand in the fifties. The chairs had been in the attic for 30 years and were in complete disrepair. Tom and Lenny took note of the fine craftsmanship and urged me to recover them. They coached me on saving some money by doing some simple refinishing work on the pedestals myself then helped with choosing fabric and a color. Tom let me view every step of his process of installing webbing, layering the padding, covering with the leather and finely finishing the edging and corners. Such an amazing job!!! The chairs adorn our dining room and when our guests enter they are completely WOWED. Thank you Lenny and Tom you are truly the best.

Consistently Great Service, Repairs, and Sales! I've been a satisfied customer for more than 20…read moreyears!

I didn't buy anything and I had nothing serviced but I got exceptional care nevertheless. I have a…read moreDR mower that needed a cable replacement and I went here hoping for a little advice on how to do it (I live in Sebastopol so servicing it here is not practical). I waked into a service area filled with tons of equipment waiting for service and was greeted by Darren. Despite the fact he was very busy, he took a few minutes to show me how to do the replacement. I wished him well as we shook hands and I left feeling a little better about the world.