It has been years (around 10) since I first came to this place to revive an old lawnmower, still…read moreworking fine BTW. I had a pressure washer that wasn't turning over and after I replaced the spark plug and cleaned the carburetor, it still wasn't turning over. I figured I was out of my depth and some engine work was probably required, likely coil replacement. When I explained everything at LarsEngines, it was indicated that I was in queue and it would likely take a week which was unfortunate because I was hoping to use the pressure washer for a project that weekend. Long story short, it was a quick fix that didn't require shipping of additional parts and because they actively listened to my need for the unit by the weekend, I got it back in time to make that happen. These folks do good work, listen to customer needs, and are honest.

I called today, and although the gentleman said the service I needed was not available, he referred…read moreme to someone else. I really appreciate this kindness and generosity. Many thanks.

Arrived on time with a modern, well-equipped van. Expertly fixed my Deere riding lawnmower and…read morecleaned it up as well. Reasonable charge, especially for service in my yard. My go-to mechanic from now on.

Three years ago, I researched and bought a field and brush mower. It's been perfect for me until it…read morewon't run. The nearest dealer service is more than an hour distant, one way. I hauled the mower into the local saw service twice this spring. It still wouldn't mow for more than 90 seconds. Another go-to small engine shop in town wouldn't even look at it. After searching and searching online, before I broke down and spent another $5000 on a new mower, I heard about Bill's Lawnmower in Santa Rosa. A Yelp review said that shop was closed, but Bill was now operating a mobile service van called Mower Medic. Bill responded quickly to my call and addressed the problem with great expertise and persistence. I appreciated a mobile provider who could observe what was going wrong when I operated the equipment in my own field. It took a couple of trips to resolve the problem, which gave me the chance to understand Bill's exceptional business and customer service ethics and enjoy his entertaining delivery. He could be teaching classes in business school if he weren't busy repairing engines. Bill ultimately solved the problem completely and charged an extremely reasonable fee for his services. Save yourself time and trouble; call Mower Medic first.

I've always enjoyed coming to this place. It's been my go-to spot for years, and I constantly…read morerecommend it to friends and family because the business itself is great. The reason for the 2-star review comes down to one employee whose attitude consistently makes visits frustrating. Customer service in this type of industry should be about helping people find what they need, even when they don't have an exact serial number or detailed specifications. Most situations can be solved with basic communication and common sense, but instead, every interaction with this employee feels unnecessarily difficult and unpleasant. Unfortunately, he seems to be the only person available every time I visit, which has completely changed the experience for me. I've also overheard other customers expressing similar frustrations while in the store, so this doesn't seem to be an isolated issue. I truly hope the owners take this feedback seriously because the business itself deserves much better representation.

Recently brought in two Echo leaf blowers which weren't starting, for service and/or repair. Paid…read more$279 all-in, results after I collected them were very disappointing: one (ES250) started but bogged down at high speed; the other (PB250) started once and then didn't start again. The invoice said new spark plugs, air and fuel filters were fitted and the blowers tuned up. Here's what actually had to be done, on my own time and money: ES250: New air filter (it was dirty and had not been changed); bogging down at high speed required carb adjustment (needed to remove brass plug on carb to expose adjust screw). Starts and runs great now. PB250: Only started once after the service; hard to tell if the fuel filter was changed; fuel lines and grommet into tank had clearly not been disturbed. Air filter and spark plug looked clean, however there was no spark, so changed coil. (No evidence of carb adjustment having been done - adjustment screws still plugged.) Changed carb, fuel hoses and fuel filter (all aftermarket parts). Started right up and needed no carb adjustment to run smoothly. I prefer to support local businesses whenever possible but in this case Frog failed to do what I asked them to do. I'll call to talk about this and get a refund.

Well stocked with knowledgeable staff. Bought a new chainsaw from them (Stihl of course)!!!…read moreLive in the area and they are my go to place. They take great care of my equipment and have shared their knowledge with me whenever I have a question.

Easy access to a ton of great sthil equipment…read more Great folks and most are very friendly. Always a great help. Bought, saws, trimmer, and recently pole saw. Thanks

I want to express my super positive experiences with Jim at Ogaz Repair. I lucked out in finding…read morehim because what do you do when your riding mower doesn't run and you can't take it anywhere? You need someone to come to you, and that is exactly the terrific service that Jim provides. My older mower has had several issues and never ran well (I bought it used). After several attempts to patch it along, it finally stopped running. I called Jim who came out, loaded it on to his cool rig, and about 2 weeks later it came back running like a charm!! There have been a few follow-on issues over time, and each time Jim has come out to my place and either fixed them on site or taken the mower away and brought it back humming. He is a great guy, and truly an expert in his craft. Highly recommend.

My 84 yr old mother contacted Ogaz to have 2 of her riding lawn mowers repaired and serviced. He…read moredropped them off with an $800 invoice. one mower was missing a belt when it was returned and caused another belt to snap. New oil filter was installed, but the oil was like tar (appeared to have never been changed) Fuel filter was clogged. exhaust bolts missing on the exhaust manifold. Both mowers had to be taken to another repair facility to be serviced and repaired. My mom was charged over 6 hrs labor @ $90 per hour.

Fulwider was my neighborhood small engine repair Go To for mower tune-ups, etc... but sadly found…read moreout this week when I went to get my mower tuned up that they have closed their shop. Hopefully they closed by choice & retired. Thanks for the many years of great service! You are missed!

great people, great service, very reasonable. if there's a quirky issue they will call the maker…read more(in one case champion) and. pursue the issue till the matter gets resolved and we're back up and running. this kind of place is a rarity.

Tom did an awesome job with the oil change and general maintenance of my Kubota tractor. He was…read moreprofessional, courteous, and helpful. I would recommend him for sure!

From the owner: Reliable Equipment, Superior Performance…read more A company in Reno, NV that specializes in Farm Equipment Parts & Repair, Farm Equipment Services. Also riding lawn mowers full service and small engines and side by sides for ranch’s

Never and I mean NEVER take your lawn mower to be fixed here…read more Buy a goat instead. Larry ( the owner) hasn't been available for a while, so he has this other guy working for him. This guy is so slow that I could have walked to Ukiah and back before he even got started. The shop smelled like pot, and this man was so stoned I took my mower back and bought a new one. Im no 12 stepper but, geez, sober up, homie. Big NO

From the owner: Repair and rebuilding of small engines, motorcycles and marine, Custom fabrication, Welding,…read moreChainsaw repair service and sharpening, Log splitter repair and service, marine repair and service, Sales also in all come by and check it out for your needs.