I am extremely dissatisfied with this business. My husband dropped off our weed stringer yard…read moremachine for repair on April 13th. We were told due to it being the beginning of spring that it wouldn't be done for about 4 weeks. Which was understandable. However, here we sit on July 1st without our machine . My husband has been by on 3 separate occasions and keeps being told 2 weeks and then a week. He has also had to since go and purchase another machine due to the fact that we do landscaping part time and needed this for work. I'm sorry but this is unacceptable.It has been 2 and a half months and it still isn't done. I don't know what the issue is over there but we should be discounted on the price or compensated in some way. When my husband said something to the manager regarding the machine not being done in a timely fashion the manager was like well that's the price we quoted you. Yes it was but we were also told it would be 4 weeks not 10+ weeks. We definitely won't be doing business with this store again.

I've always enjoyed coming to this place. It's been my go-to spot for years, and I constantly…read morerecommend it to friends and family because the business itself is great. The reason for the 2-star review comes down to one employee whose attitude consistently makes visits frustrating. Customer service in this type of industry should be about helping people find what they need, even when they don't have an exact serial number or detailed specifications. Most situations can be solved with basic communication and common sense, but instead, every interaction with this employee feels unnecessarily difficult and unpleasant. Unfortunately, he seems to be the only person available every time I visit, which has completely changed the experience for me. I've also overheard other customers expressing similar frustrations while in the store, so this doesn't seem to be an isolated issue. I truly hope the owners take this feedback seriously because the business itself deserves much better representation.

I called today, and although the gentleman said the service I needed was not available, he referred…read moreme to someone else. I really appreciate this kindness and generosity. Many thanks.

It has been years (around 10) since I first came to this place to revive an old lawnmower, still…read moreworking fine BTW. I had a pressure washer that wasn't turning over and after I replaced the spark plug and cleaned the carburetor, it still wasn't turning over. I figured I was out of my depth and some engine work was probably required, likely coil replacement. When I explained everything at LarsEngines, it was indicated that I was in queue and it would likely take a week which was unfortunate because I was hoping to use the pressure washer for a project that weekend. Long story short, it was a quick fix that didn't require shipping of additional parts and because they actively listened to my need for the unit by the weekend, I got it back in time to make that happen. These folks do good work, listen to customer needs, and are honest.

These guys continue to be absolutely amazing. Quick, courteous, and very cost-effective... and…read moreshowed me what went wrong, and they were quick to fix it... with a laugh and humor, no less. These guys are great, and I would highly, highly recommend them.

They fixed a lawnmower that wouldn't stay running. They put a new part in. Always use them for…read morewhatever I need. Very responsive. Get all my questions answered, as well! Highly recommend them!

Many thanks to John and Xavier, who did a great job replacing the circuit box in my home…read more They were both so charming! The way they cleaned up, there wasn't a trace left of the work they had done.

Eleos Electric has serviced my house on two occasions. I found them to be very professional in both…read morethere estimates and repairs. They have been prompt and accurate in their work. When the need for further electrical work is required, I will used them again.

Be aware, I would not recommend this place based on our recent experience. My husband brought his…read moretractor in for an oil and filter change, and when we got it back, we discovered the oil filter had never even been replaced, they left the old one on. We were charged and they didn't even do the job! On top of that, they told him the tractor was ready for pickup, so he made the trip out there, only to be told once he arrived that it actually wasn't ready. That's a complete waste of time and shows a lack of communication and organization. Mechanics are inexperienced, and management is not properly overseeing the work or the customer experience. I'd be cautious about trusting them with your equipment!

Absolutely great service! I stopped by Garton Tractor…read morewithout an appointment looking for a same day tractor purchase. Gary Peterson Jr. helped me and I could not be more satisfied with his customer service, patience and expertise. Gary was able to set up and have the tractor ready in just a couple of hours. He took the time to explain the tractor's functionality and ensured I had everything I needed when I left. It is so refreshing to find great and personable customer service. Thank you Gary for all your help. Thank you Garton Tractor management for empowering Gary to take such care of customers.

Arrived on time with a modern, well-equipped van. Expertly fixed my Deere riding lawnmower and…read morecleaned it up as well. Reasonable charge, especially for service in my yard. My go-to mechanic from now on.

Three years ago, I researched and bought a field and brush mower. It's been perfect for me until it…read morewon't run. The nearest dealer service is more than an hour distant, one way. I hauled the mower into the local saw service twice this spring. It still wouldn't mow for more than 90 seconds. Another go-to small engine shop in town wouldn't even look at it. After searching and searching online, before I broke down and spent another $5000 on a new mower, I heard about Bill's Lawnmower in Santa Rosa. A Yelp review said that shop was closed, but Bill was now operating a mobile service van called Mower Medic. Bill responded quickly to my call and addressed the problem with great expertise and persistence. I appreciated a mobile provider who could observe what was going wrong when I operated the equipment in my own field. It took a couple of trips to resolve the problem, which gave me the chance to understand Bill's exceptional business and customer service ethics and enjoy his entertaining delivery. He could be teaching classes in business school if he weren't busy repairing engines. Bill ultimately solved the problem completely and charged an extremely reasonable fee for his services. Save yourself time and trouble; call Mower Medic first.

Just traveling through town and needed help with my slides. All American RV Repair was willing to…read morestop by and repair it for me. Great customer service and a willingness to help. I would highly recommend this company.

You will receive honest and qualified service from Doug. He's supportive and provides options to…read moreconsider. His quotes are accurate- no surprises.

They are on time, knowledgeable, courteous and do fast work. We will definitely use them again…read moreshould the need arise.

I had a main/meter combo that had a bad bus bar and main breaker, which I was firing the parts came…read moreout to prevent an electrical fire. Ultimately, push came to shove and I had to replace the entire panel. Ben and his Fairfield team were able to provide me with a quote, and hounded SMUD to get their end taken care of. Scott and his crew came out on a Friday morning, and got the job done within six hours. The stucco was patched wonderfully, and if it wasn't for the panel being a bigger footprint, I would've had no idea they did work... That's how clean it was! We had a nitpicky inspector that unfortunately called out a few things, but Reyff was prompt to fix everything and get me signed off by the county. They took care of me when I had a need, and it was well worth every dollar I spent.