Good fast service... I am just starting to ride again and they took time to help me get started…read moreagain... Thanks

Fixed my flat tire quick. They were very helpful and friendly and explained what I needed to know.read more

I live in Brooking, Oregon and I needed support to correct a DI2 issue, I was unable to find anyone…read morewithin 70 miles of home, I reached out to like minded cyclist that has lived in Medford Oregon since 1978 and he suggested FlyWheel Bike Solution ... I made a call to Peter "the owner" arrangements were made for the following Friday, Peter open an hour early to work on my Bike, Firmware Upgrade, New Dura Ace Chain, Rear DerailIuar Breakdown, Bar Tape, Gel Pads along with 3 hours labor.. The Cost was Far Less than Expected .. Couldn't have been more Satisfied

Amazing bike shop with great customer service. Peter is the guy to get things done. My favorite…read morebike shop in the world. Very honest and very fair. Super knowledgeable.

Went in with absolutely no experience and a broken 15 year old RC car. The gentleman at the front…read moreasked if I needed help. I explained I wanted to get it running, didn't know much at all, and had a general idea of what I was looking for. He immediately jumped in to disassembling the car and explained everything I would need with a breakdown of price and a comparison of quality. He spent a very long time assisting me and even opened a fresh motor off the shelf just to test my car. He did not try to sell me anything I didn't need. In the end I left with a new car after adding everything up and realizing it was a better choice. I only interacted with the hobby side of the store, but the bike desk service seemed great from the probably 30-35 minutes I was in the store. I cannot recommend this place enough!

Great stock of Cycles and generous selection of model aircrafts, boats, and pre-built cars for RC…read moreenthusiasts! @ Al's Cycles & Hobbies in Medford, OR. I happened to stroll into this establishment with a friend and it was clean, organized, and full of inventory. There were also several employees on hand who answered questions, helped with cycle sells & repair, and searched for specific hobby items, parts, etc.

So I read a prior review of someone who drove from the SF Bay Area to pick up a bike from these…read morefolks, and can concur - great experience! I was trying to pick up a couple of Specialized Turbo Kenevo bikes and most everywhere was out-of-stock because of the big sale they were having ($9000 MSRP down to $5800). Eventually did get what I wanted - but could only have them delivered and was shopping around for a great shop to set them up, test ride and go. Well, found the folks at Siskiyou Cyclery. Usually I'm heading further north to Medford, but the plan was to also enjoy Oregon and take a visit to Crater Lake. These folks are conveniently located near middle of Ashland. They're on a main road so you will have an easy time finding them (and turning around if you miss). Parking is nice - there's two spots on the road in front of the shop, parking in the back and next door parking if you have a larger vehicle as well. Inside, it's a bike shop. Nothing fancy. What is nice is that while I was waiting, I saw one mom bring her kids (6?) bike in because of a flat. I saw another guy just wander in needing a derailleur. Very low-key and friendly in terms of "sure, drop it off and come back this afternoon" and no, I didn't feel I was being blown off while they got those folks in and out. When I was picking up the Kenevo's, engaged in light conversation and they knew their stuff. "What is the bottom bracket of the e-bike?" or "what is the largest chain ring I can run?" plus they got into the conversation of what e-bike rules are locally, which varies crazily for USDA and USFS along NP land. Grabbed a bike, after it being set up and went for a quick ride. You can go right out the door, and then right again to head towards Starbucks. You can stay on that same road the shop is on for a long and level ride. You can go straight out and head up some minor inclines (not 10 ring stuff, but middle cog, haha) Paperwork was easy, in and out basically. You're not going to be stuck there while they treat you like a baby explaining how the dropper seat post works, or how to charge up your e-bike - unless you want to be. Overall, because "Oregon" and "Ashland" convenience, this is a great shop to stop by, get repairs or parts, and enjoy the Ashland scenery!

Just went by today. It is absolutely, completely closed, no matter what AI may tell you. All…read moresignage is down & another business is operating there. It was a good shop with good mechanics, and a good place to buy a bike. Sadly, it's no more.

Is it possible to give less than a star? Purchased a $2,000 Urtopia ebike (Carbon 1 ST) on sale…read moreabout a month ago. Salesperson was uncertain about what accessories came with the bike and assured me that the medium frame (the only one in stock) would fit me. At 6 foot, I fell between the medium and large frame size, but the sakesperson assured me that the medium size would work. Because of some medical problems (shoulder replacement), I was unable toreally ride the bike for several weeks. After taking my first extensive ride, I realized that the seat post was too short. I rode to the shop where the service guy nicely replaced the seat post with a new one, kept my old seat post, and never mentioned payment. I assumed it was part of the $2,000 purchase price. I returned to the store today (6/19/26), as the ebike controller was not functioning properly. The people at the shop had no idea what the problem was, but the service guy thought the problem was me. To paraphrase what he said: "It may be that this bike is too technologically challenging for an old person like you." The rude service guy also said I skipped out on the payment for the seat post. To add further insult, the shop was unable to solve the problem with the controller. In addition, the cheap little tailight that came with the bike broke on my second ride when I hit a small bump. I hope to resolve the problem diretly with the Urtopia Company. I love the bike, but not the shop. There are many fine bike shops in Eugene who stand behind what they sell. Eugene Electric Bikes is not one of those.

Am afraid bbb will be notified. Don't leave past customers…read moreon hold while you blatantly say the manager is too busy with new customers. Corporate as well as river road bikes have been lying to me. Sold me an absolute lemon and have been hiding ever since. Shame on you!. I'm 65 years old and didn't sign up for this bullshit! This trike sounds like a garbage truck.​

Great service, best bike shop in town. Sometimes there is a dog in there, he is so sweet.read more

CARELESS SERVICE WITH TOTAL DISRESPECT OF CUSTOMER'S TIME & SNOTTY ATTITUDE…read more ALSO THEIR "FREE" ONE-TIME TUNE-UP IS A SCAM Bought a brand new bike from here and they promised me a free tune-up and said to bring it in after a month for that "free" tune-up. Brought it in the other day and I had collected a list of 4 items that were tune-up related that were really out of tune. Turned my bike to a British sounding gentleman which I thought might be the owner, I texted him my list of tune-up related issues and he showed me the phone and said "Got it, we'll take care of it", I even explained to him each of the following items directly to him in person: * Something is rubbing in front fender area especially when riding & steering, the harder I steer the more rubbing sound * I feel a click noise / feeling coming from left pedal when actively pedaling, with every pedal swing I hear/feel that click, does not happen from right pedal. * Last 7th speed a little harder to get into compared to the rest, not sure if that's normal. * Rear fender makes noisy vibration sound when riding over slightly imperfect pavement whereas fender in front is nearly perfectly silent. Picked up the bike from them today, there was a young guy there flirting with a customer or something, he paid attention to me just enough to hand me the bike. I told him "I can't really see if everything is fixed because the road here is extremely noisy but I'm sure you took care of everything" To which he said "Uhmmm, I don't know anything about any of the issues you're talking about, I just followed the standard free-tune up checklist" One of the issues didn't require a quiet road to test on which was the 7th speed issue, I asked him "Is it normal for it to have a harder time getting into 7th? He basically told me in a fancy way that the bike is a low cost bike and they don't make them as good, this is a $700 bike he's talking about, then he admitted that he didn't really remember the issue because again he didn't even have the list that I texted to the British sounding guy I dropped it off to. So basically these people had me drive 30 minutes all the way to the shop and back TWICE and didn't fix any of my issues and apparently didn't care one bit because it was a free "tune-up", why even offer a free tune-up if you'll completely IGNORE the customer and not do anything at all with the tune-up focus items the customer gives you. I gave them a full detailed written up list and they just carelessly trashed it apparently, so I feel like it's a SCAM to offer people a free-tune up if they buy a bike but they don't actually do anything during the tune-up. Will never take my bike here again and will never buy a bike from here again.

Stan is the best. Knows a bike just by the feel of it. Why is that important? Because he's blind…read more And he's an expert in what he does. Come into his shop and you will see pictures of him racing! He Fixed a flat that I could not have done myself. I'll never go to anyone else.

Do not let the fact that Stan is legally blind deter you...your bike is in amazing, knowledgeable…read more hands! After a few seconds of feeling my bike, he stated what kind of bike it was, how many gears, and identified a few issues... he knows his craft. The walls have pictures of him in his racing days when he still had his vision. Though blind, he's still competing, but in tandem races now. He obviously loves cycling. I had a 24hr hour turnaround for the tuneup and a few simple fixes... all reasonably priced. It's wonderful having someone work on your stuff who is passionate about it. He's my go-to.