It's really hard to find trustworthy people to work on your car. I've been taking my car here for years and will never use anyone else!

Long-standing customer. Jack's is the no-nonsense go-to place in Marietta for tires. Always on point with service, quality. tires, and tire repair. read more

Good for oil changes and great prices on tires. Thank you Jack's Tire Auto Service!

I have visited jacks twice in the past month for new tires. Unfortunately I ordered tires from a different company, three tires were correct and one was incorrect. Glenn at jacks immediately called me questioning my order and caught the error first hand. They were kind enough at jacks to put the three correct tires on since mine had seen better days and handled getting my fourty correct tires with speed and professionalism. All the workers were pleasant and helpful. The inside was very clean and had both inside and outside seating. I will definitely come back to jacks for future car needs! read more

I grew-up in Marietta, Georgia and know well the reputation of Jack's Tire & Auto Service and about their commitment to providing outstanding service from longtime, reliable friends whose recommendation(s) I trust. My husband happily maintained and controlled all aspects relating to the upkeep of our automobiles. Now, recently widowed, I feel extremely vulnerable when making decisions regarding the care of my/our vehicle(s). That said, I recently took my main vehicle to Jack's Tire & Auto Service for a simple oil change. I was pleasantly greeted and, after I explained my situation, the lead mechanic, Louis, extended his condolences and assured me that I would be taken care of; my trust was in his hands. After waiting no more than ten minutes, Louis came back to me and, with great care and with no judgement, told me that my truck did not need an oil change and that it wouldn't need one for some time to come. I was told that all of my truck's fluids were "topped-off" and a new "oil change STICKER" was provided for me; gratis. I cried! I have a lot to figure out and maneuver through in this new life of mine without my best friend, my husband. I can, however, find solace in knowing that i won't have to think twice about who to trust when it comes to where to go for the servicing of my vehicle(s). I am very grateful for the honesty and integrity of Jack's Tire & Auto Service's employees/management, and am incredibly appreciative to Louis, who was so very kind to me. read more

Whether it's simple tire repair or automotive services, the guys have always provided me with honest, timely, dependable service. As a female, I've never felt like I was being talked over or swindled under the table with unnecessary parts or repairs. And TRUST me I've been to plenty of places who have tried! I am one of those gals who's daddy taught her enough to know the simple stuff and enough to know when your being had! From the first time I used Jack's it was a feeling of being placed back in time to the small town where you know a face and a name and who's family your from. Its kind of like CHEERS -where everybody knows your name. Its just that kind of feel when you walk through the doors and all of these things that keep me coming back through their doors! D.MACKEY read more

Very poor customer service. Work lasted less than 6 months but was already out of warranty so we had to pay what I thought was an over inflated amount. read more

This place is a joke! We have gone to pick up my husbands car twice, spent over $700 on it, and it won't stay running for 5 minutes. These guys are fleecing us and they still have the car. Run! read more

I'm not sure why people are upset about this place, probably because they don't know much about cars. I've been going here for years and have never had an issue. They are always honest and tell you what your car needs. They are locally owned and operated and they honestly care about their business and its customers. Drop your car off and they always remember to call you when it's ready. Plus, free lifetime rotations on tired you purchase and have installed there. Overall, nice people with good service. read more

Vehicle: Dodge Dakota Service Date: 07/07/2014 They kept my car and drove it until it repeated the problem I reported to them. Then they fixed the problem and thanked me for letting them keep the car overnight so they could drive it until it had the problem. They are great people and listened to me when I told them about my problem. read more

I have been a customer of Jack's since 2002 and could not be happier with the knowledge of both the front desk and the service technicians. They have helped me maintain multiple vehicles during this period. Their prices and thorough explanations of what is going on with my vehicles always makes me feel at ease. I recommend Jack's to all of my friends and family. read more

Let me start off by saying that this is the worst Auto Service Shop that I have ever been to, in my life. I took my vehicle to get repaired . They told me that my car needed to have approximately $1300 dollars worth of repair, due to the fact that there were pieces of shaved metals that were all over the engine area and that I really needed to do the repair as soon as possible or else i could damage the engine. I told them that I wanted to take the car to another Auto Shop, in order to get a second opinion. They tried to discouraged me by telling me that the car was in such a bad shape to the point in which that if I should attempt to to take the car to another Auto mechanic shop to get a second opinion, I might not even make it off their parking lot. Nevertheless, I decided to take the car to another Franchise Auto Mechanic Shop, and that was when I discovered that the issue was relating to a loose part that's located on the Alternator. In addition, the Shop manager advice me that he has never seen this part loose on an Alternator before. In any event, they charged me approximately $400 to fix the car...Not the $1300 dollars that I was quoted by the Jacks Auto. Upon fixing my car, I went back to Jacks Auto, that same day...and I confronted the manager about the bad diagnostic that he gave me and I showed him prove of what the actual issue was and what I actually paid to get the car fixed. The manager dismissed the issue by blaming the bad Auto diagnosis on his mechanic. The moral of this review is to be very skeptical of their analysis of your vehicle and of their prices and try to get a second opinion. You could end up saving hundreds of Dollars. read more

It all started when I needed a mechanic for a Diesel truck . I called down and spoke to the shop very nice and respectful people . I had my truck towed down to the shop and waited 3 days for the repairs to be done . I went down to pick up the truck and had made arrangements to open an account because we have several trucks and wanted to use them for future business. After waiting from 8am to 9 am for Rick one of the owners to show up . He came in and was very short and rude about the account and asked for a cc to put on file which is normal . And after a very awkward conversation I had to use the card to pay the bill because he didn't want to open an account and that's how it is !! So I would advise anyone to avoid the head ache and lies and stay away . It was a very bad experience and normally people are happy to get new customers and try to make it a very positive and stress free encounter. read more