Don't buy a car from this dealership, they are true con artists!!!! They sold me a 2002 Isuzu Redeo…read morewith a forged Carfax report. These guys are the assholes that give used car dealers a bad reputation!!!! Steer clear of these guys....pun intended!!!!

Would give this place a big fat zero if I could. Bought a 2016 jeep Patriot from Tim Tucker. The…read moreman is a big fat lier!!!! Told me everything was fine with my jeep. Tires were bad and breaks. Cost $1200.00. Me and my mother could have been killed because of his necklace!!!! Wanted to send me to a tire place that sold used tires on a bad side of town.

Crooks. Towed car from a lot that we paid to park in. Claimed the spot was private (maybe so, but…read morevery poorly marked, if so) and requested cash to drop the car. Towed the car to the middle of nowhere private residence in Ryland, KY. Very shady company and bad people. DO NOT trust these crooks with your property.

The only good thing I have to say is that the towing fee was cheap, but it's probably only to avoid…read moreawful customer complaints from the unacceptable customer service. My friend was staying at my apartment in Cincinnati about a few weeks ago and had their car towed. I asked my apartment if they called him to come tow the car, and they said that they hadn't. We tried to call the tow company all night long with no reply and no report to the police (which is illegal in Kentucky - you are required to report a towed vehicle within two hours). The police told us that we should file a stolen vehicle report because we had no idea that their car had been towed due to no communication from Book A Hook - can you imagine spending all night in fear that your vehicle was stolen because the company never reported that they had towed your vehicle? We had been out until 11 (so the vehicle had been taken before that) and finally got a phone call from police at 4am saying that they had confirmed their vehicle being towed... 5 hours. The police were very helpful and NOT happy having to do this guy's job for him. We even tried to drive to the listed address and physically see the vehicle, which was actually just a residential property (and not the actual lot). If you are too busy or don't have time to communicate with your customers after you tow their vehicle, don't tow it to begin with. We didn't hear back about the car until early the next day and were told it would still be several hours before we could pick up the vehicle (which is illegal and you are entitled to be able to see your vehicle upon request during business hours, which were listed as 24/7). He said that the towing hours are 24/7 but you can only pick up your car Monday through Friday, meaning that you have to wait multiple days if you are towed on a Friday. We thought "okay, finally we can get our car" and started driving to the "lot", but the sketchiness and unacceptable customer service continues. We put in the directions to the "lot", only to discover that it is actually a shitty home driveway in a rural area of Kentucky, 20 minutes away from downtown Cincinnati (can you imagine if you didn't have anyone to drive you to pick up your car?). This "lot" is in no way secure or appropriate to be listed as the lot of a tow company and could easily be a site for vehicle theft. We were also only allowed to pay with cash (which is also illegal). This is the shadiest business. If you hire them for your private towing services, you are setting yourself up for constant complaints from tenants/civilians, terrible communication, and associating yourself with a company that does not care about their customers.

A really great buying experience. I was thinking about buying the new 95 for a long time and never…read moreonce felt pressured to buy. Todd and AJ made sure I was informed and educated along the way. It was a pleasure to deal with everyone at Just Saab!

Tim and his team at Just Saab provide honest, prompt, excellent service. I have taken my cars there…read morefor years, because I trust them to be thorough, with fair prices.

LOOK SOMEWHERE ELSE FOR A CAR!!. The only good salesmen in this company is the black man , dayle…read morewith a Y !! He was beyond helpful, nice and had my mom's back through the entire process. He was very considerate and gave us his honest opinions/ advice when we showed up. My mom purchased a 2013 jeep compass just a few days ago and while driving in traffic the car broke down from rust to the tire rods. She paid $168 cash to get the car towed to CAC and apparently they "didn't even see" that the tire rods were even as badly rusted as they were and claimed she would be their first priority in the morning. The next day came and nobody called, nobody fixed anything or even updated us to let us know it would not be fixed yet. We had to physically go up there just to get a hold of someone because the phone rang the ENTIRE DAY, with nobody picking up but again the manager ( DALE) claimed he was in the office the whole day...yeah right. Upon arriving today to see about getting a refund for the car AND the towing fees , he told us he would get in touch with his upper management and give us a call around 1:30/2 with an answer..5 PM rolls around with no call so again we physically went up there and immediately when pulling in we made eye contact with the manager ( DALE ) and this man puts his cigarette out and runs in the office, closes his door and proceeds to CALL my mom instead of come out and talk to her like a man. Then lies to our face and says he didn't see us . All of this is to say DO NOT do business with them unless you are DESPERATE ‼‼ THANK YOU DAYLE for being wonderful! I hope you see this and choose a better company to work for! You are too good to be working with them!

My daughter purchased a 2016 Sonic from the Fairfield location. The following day, the catalytic…read moreconverter failed. Even though they were under no obligation to help my daughter with the repair, they bit the bullet and had the catalytic converter replaced at no charge to my daughter. This isn't a cheap repair, but Cincinnati Auto Credit stood behind there product and provided service above and beyond the call of duty.