Great visit at the Portsmouth location. Service was quick and very reasonable. I changed my oil and…read morecabin filter. They topped off my fluids, offered me water, and were extremely kind.

Im due for another oil change. This is my favorite place on Frederick Blvd. The pro's here are…read moreawesome and very nice I recommend them highly!

This is a yes on my return trip to Portsmouth Va I had my…read moresmall GMC Somoma truck on this visit to Portsmouth to visit family. I thought I would get a quick oil change because they were not busy. They greeted me and checked my vehicle in the system At the end if my session, he gave me a discount booklet and informed me of the work that I needed on my truck. They have very good customer service at this Jiffy Lube. I would recommend a second visit.

Horrible! Never going there again. I pulled up and waited behind 2 cars around back as an older…read morelooking gentleman with glasses slowly made his way around to write a ticket I guess... 20 mins pass and car in front of me moves into the bay. The guy walks away and I'm watching him just stare at me while sipping on something. He then goes inside. 5 mins, 10 mins pass and I just pull away after waiting almost 45 mins for this place to just ignore me. They were not even busy and I now understand why. Place is trash!

Looks like a bombed out abandoned building as the store side of the building is abandoned. People…read moreare far too casual on the service side. I walked in to ask about state inspection and no one came out for about 10 minutes so I left and went to Earl's down the street.

I made an appointment for a brake job and arrived before 12:30 PM and was told that my car won't be…read moredone today and I might have to pick up my car the next day. The reason for the delay is that only 2 mechanics are available. Not the kind of customer service you want to hear. The next day! Leaving your car overnight for a brake jobs. Just pad replacement was needed. If at most, resurface the rotors if needed but this being its first brake job, I think brakes pads is all it needed. As I was leaving the desk person just got mad and tore up the invoice he created and ripped it apart in front of me as I told him I no longer needed there services. No thanks.

The power steering went out in my car so I found Barbers via Google maps. It was right down the…read morestreet so I brought it in. They look at the car in a reasonable amount of time. They gave me a fair price on the replacement of the power steering. I was told the car would be ready the next day, a few hours later I got a call saying that the car was ready. The staff was very friendly! I will be coming back to Barbers! Highly recommended!

Not one to crusade and write up bad reviews on businesses but I felt I had to share my experience…read moresince I'm mechanically inclined. Brought my Lexus GS 430,in for an inspection and failed for front brake pads. Quoted $169.00$...... Most expensive ones I've found run about 55$ now I've changed brake pads many a time before and its literally a 15min job max so I'm curious as to what there mechanic rate is I can't imagine they charge 100$ a hr to work on a vehicle. Auto zone got me going about my way for 38.00$ and installed them myself. This isn't the first time they've tried to charge a ridiculous amount last truck I had had a bad top rear light bulb. Got it off eBay for 28.00$ vs they 120$ they wanted to take two screw's off and replace it.

All around great place to do business. Nothing about your vehicle needing service is ever fun, but…read moreits nice having a kind professional address your need. John seems honest and trustworthy. A definite plus!

These guys was very professional , did a great job, and communicated beyond expectation, this will…read morenow be my go to shop!

Taking my "Grey Goose" to get her oil changed, tires filled, window washer fluid updates, etc…read more Today is oil change day. I come to the Taylor Rd location for this car because they always have the filters for my foreign car. This location runs like a well oiled machine (pun intended). It always clean, the staff is great, service is awesome, and they give discounts to military members. Win Win! I always get more than I expect. Wonderful team work led by Alexis! Thanks

I received an immediate friendly greeting and service upon arrival. I decided on the premium oil…read morechange service. As prior military, I utilized my discount. (Oil coupon and military discount are the same and only 1 can be used at a time.) Received a washer fluid top up and tire pressure check. Excellent value for the service I received today! Alexis was an amazing technician!! I plan to return!!!

I was way overdue for an oil change. I wanted somewhere I knew I had to stay in my car anyway. This…read morewas close to my work so it was a win. It took less than 15 minutes and all of the workers were very friendly. They showed me my air filter and also showed me the oil level in my vehicle once they were done. This made me feel good about my choice. Very pleased with the entire experience and I will be back. Keep up the great work

I have been to this Take 5 location twice. Both times the service has been great. The technicians…read moregreet guests quickly and jovially. They offer free cold water while you wait. They have clear communication and quick service. They were out of a part my car needed for an oil change today. But, I'll return to this location because of the service quality. Great job guys!

I stumbled upon finks by chance when i lived in Portsmouth years ago and the first person that…read moregreeted me was Rainbow... from that moment on i had always taken my vehcles there.. then i moved to Suffolk and i wished it wasn't so far away.. i really miss their service, their honesty, their quality care for their customers. good mechanics are hard to find and this place is top notch.

Always trustworthy work and they charge fair prices. Friendly service from the staff and never too…read morebusy to answer my questions.

Awesome customer service, great mechanic, and couldn't ask for a better service!! Will be going…read morehere from here on out than my regular that I've been going to for about 3 years now so that says A LOT!! Thank you!! Came in with some water damage and the mechanic fixed it for free since it was an easy fix. Tysm

I am utterly DISGUSTED by the customer "service" I received from this location. Get ready because…read morethis is going to take a while to read... I booked a 10:30am appointment online for an oil change and to run a diagnostic as I knew it's been ages since my last tune up. I was running late, but arrived miraculously at 10:36am. Walked in and noticed there was absolutely no one there, not even a customer waiting. But no big deal as all the staff could be in the back working. A few minutes go by and I'm still waiting. I peeked my head down the hall in hopes to catch a glimpse of someone and nothing. Another few minutes go by and someone finally appears, but from the look on his face, I'm intruding in on his domain. "Can I help you?" in the most confused tone. I tell him I had an appointment at 10:30am but am a little late. He clicks around on his computer and tells me that there isn't an appointment for me. I told him that couldn't be because it was booked online hours ago. Then he tells me some crap about since I didn't call it in that he booked it to someone else who did. Corporate sends alerts to his email about online appointments but he hasn't checked them. Now I'm annoyed because that shouldn't be my problem that YOU didn't do your job. So I told him I'm already here and that isn't my problem. He clicks around some more and "finds" my appointment. "What do you need done?" he asks me in the rudest way possible. I tell him an oil change and a diagnostic. "Well you didn't put anything in the box description so I don't know what you need done." I then asked, "isn't that the point of a diagnostic, for you to tell me what I need?" He huffs and clicks some more and told me that he doesn't have time to run tests all around my car so it'll be an hour and a half until he can get to me. He gave me a million excuses not to service me, had zero empathy nor remorse, and clearly did NOT want my business. I honestly couldn't tell if he was being a racist, a prick, or a combination of the two. So I asked for the nearest Jiffy Lube and got the eff outta there.