Taking my "Grey Goose" to get her oil changed, tires filled, window washer fluid updates, etc. Today is oil change day. I come to the Taylor Rd location for this car because they always have the filters for my foreign car. This location runs like a well oiled machine (pun intended). It always clean, the staff is great, service is awesome, and they give discounts to military members. Win Win! I always get more than I expect. Wonderful team work led by Alexis! Thanks read more

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I received an immediate friendly greeting and service upon arrival. I decided on the premium oil change service. As prior military, I utilized my discount. (Oil coupon and military discount are the same and only 1 can be used at a time.) Received a washer fluid top up and tire pressure check. Excellent value for the service I received today! Alexis was an amazing technician!! I plan to return!!! read more

Excellent service. Selena is one of the managers and she did a great job. Everyone was very friendly and honest that I did not need certain work done. Highly recommend. It was also easy to find coupon online. I had my oil changed on the way to work. read more

Waited for 2 hours and there was only one car in front of me... the cars around me were moving in and out the whole time while I just sat there and hasn't been talked to by an employee for the 50 minutes.. read more

Top notch service. The manager Corey is always friendly and accommodating. He gives you the "old school" feel of a service station. He takes time to explain everything they are doing and is very professional. read more

Amazing service and super friendly staff over here at this location, 10/10 recommend coming here! Staff was very informative about the service and talked me through each step. Will be back 100% read more

From the moment I drove up this place gave excellent customer service. I was greeted immediately and offered bottled water. The tech talked me through every single step. I never felt like I wasn't aware of what was happening. The offered recommendations and took down all my past information so that next time I visit I don't have to go through the case history again. I read some bad reviews for this place but they've clearly turned it around. I will tell my entire family to bring their cars here going forward. Great job Take 5! read more

Well I took my truck in Friday July 11th to have the oil changed figured it's better then struggling to find time while working the whole weekend and they were right there.... well that was my first mistake I should have done it myself but fastforward to Tuesday July 15th and I get a 911 call and respond in my truck as im going the truck cuts off and says add oil. I think that's funny I just had it changed! So jump out the truck and under it is a huge puddle of oil running off my engine block and the oil filter! The filter had come off and dumped the oil. So now my trucks been towed to a shop to examine the damage and repair what needs to be done! All because they couldn't install an oil filter properly! Definitely never going back so my first time there has become my last time there especially since the technician had a crap attitude when I went there like he was mad at being there so it showed in how he talked and acted! Honestly a waste of over $100 on just a dang oil change. Lesson learned never go to a Take 5 and just do it myself even if it's gotta be done at 11pm the next night! So stay clear and save your money and your vehicle from this nightmare service center! read more

Got in line and was the 4th car. Was told 40 minutes. After 40 minutes, they hadn't even finished the first car, so I left, along with 3 other people. read more

They were very helpful and quick at doing what they do best. I was very satisfied with the service they have provided

I went to this location on 12-19 just to get an oil change. when I got there the 3 bays were occupied. An attendant can out and said we will be with you soon. Soon ended up being 23 minutes. At this point I was instructed to enter the #1 Bay . I pulled in and stopped as instructed. Not a word was spoken to me while I sat in my car for another 26 minutes. At this point I was just frustrated and beeped my horn since no one responded to my voice. When I was approached I told the guy that I had a lot of things to do today and couldn't stay. The attendant said OK I UNDERSTAND and InstrucTed me to pull forward and I left. I THINK PERHAPS A NEW NAME SHOULD BE 45 min waiting and possibly an oil change read more

I have been to this Take 5 a couple times and every experience has been horrible. This is the closes Take 5 to me as I live in the Churchland area of Portsmouth. First it was them denying me an oil change because the my car (BMW) does not have a dip so the did not want to help me. BMWs do not come with dip sticks. Then is was me being rudely assisted by a worker there. They were over-talking me, I was misguided under the bay which caused me to get a flat tire. That was a major inconvenience for me. On that particular day I was trying to get me levels topped and still ended up in a predicament where I was not assisted. My triple A had to tow me from that Take 5 because i was misguided. I am trying to understand what can be done to suffice, I am never going back there. The manager was also avoiding my calls etc. read more

Take 5 Oil Change - My tire becoming fat after a worker from the Take 5 on Taylor Road in Chesapeake misguided me under that bay. - Oil Change Stations Near Me - Chesapeake, Virginia

I've never had a problem with "take 5" or 10 minute oil change, but they really pushed it to an hour of waiting in line and then once i pulled up, they just started working on another car in the other lane. No logic in having all 3 lanes open when there's only 2 workers on the clock. Guy in the middle lane left, probably from slow ass service too, so whoever was waiting behind him (who came after me) was serviced first. No sense of urgency, pretty ironic given the company name. read more

Very negative experience here. We waited for TWO HOURS to get our oil changed. This is no exaggeration. It seemed like there were more workers present, but only two people working on cars. I agree with a previous review - no sense of urgency whatsoever. A lot of chit chat and no work. Very frustrating experience - we will never be back here. read more

QUICK and friendly service. They don't try to upsell you on anything like service centers at the dealership. They topped off all the fluids, checked the tire pressures, and even gave us some water. Austin and Nick were fast, efficient, and friendly. Would definitely recommend. read more

Efficient work as usual. Kind and professional at all times. Informative. The pricing is still better than any other place I've gone to.

The guys working were absolutely A+ in service, speed, and just overall professional. Definitely just got a new customer. Great job y'all.

Can we say, military friendly?? They offer military discount for veterans and active duty! My husband and I both went to get our oil changed in our cars. They were very accommodating and did both of our cars at the same time. You get to stay in your car which I LOVED. We were in and out in 20 minutes tops. They were honest and did good work. My only issue is that no one was wearing a mask when they talked to me. I understand they are technically outside but... shouldn't they still wear a mask? Maybe I'm wrong. Thanks take 5! read more

Very quick and efficient, with very professional workers that get you in and out within a matter of minutes. Gave really good recommendations with even better deals read more