I bought a 2023 Kia Sorento on Nov. 29, 2024…read more After the salesman had confirmed some basic info, I was passed to Matt, the finance guy. He sat me and my parents (they were loaning me a down payment) in his office where he proceeded to give us a great deal with a $1500 tradein value for my 2011 Ford Fusion. Fantastic. When he asked for the title for my Ford, I gave him what I THOUGHT was an acceptable document--the signed-over title of the Ford from my ex husband. I will admit guilt here--the title should have been fresh and in MY name, which I did not understand. But Matt said, "It's fine, we'll take care of it," and took the title and gave me the tradein value. In December, after I'd already driven the car back to Illinois with the promise "I'd receive plates in the mail," I received texts from Matt stating that they actually DID need a fresh title, so they'd fedEx the faulty title I'd given them back to me. Several weeks later, that title had not arrived. It had been lost with FedEx, and my ex had to order another one. At this point, the temp tags given by Art Moehn had expired. I called the dealership to ask for new ones and they refused for "legal reasons." I even offered to repay the tradein value of the Ford and start over, but was told that wasn't possible. My ex finally got the Ford's fresh registration and signed it over to the dealership. I FedExed those documents back (it was nearly March at this point). I received a text from Matt confirming that, yes, I should receive my plates in the mail, and they'll send a 60-day temp tag, which did arrive. The 2nd week of May, I still had not received my plates. I became concerned--my temp tags would expire May 29, and I'd booked a road trip through Canada (at a $2k expense) for which I'd need proper registration. So I contacted Matt (after several ignored previous attempts) on May 14, asking if he could check that all paperwork was in order. He assured me that it was, and said I just needed to wait. Several days passed with no update, so I reached out to both the Illinois and Michigan Secretaries of State. Neither had any information on my VIN. I spent over 4 hours on hold. I reached out to the leinholder, Capital One, who said, yes, there was a delay from Art Moehn on paperwork. Feeling like I might have found the issue, I contacted Matt. He proceeded to call me back and repeatedly state that he could not do anything, that the lender had nothing to do with the registration, that it "must suck" to be in my position, but there was absolutely nothing he could do because DealerDoc (who he'd FINALLY agreed to contact after several texts) hadn't "gotten back to him." He insisted that DealerDoc "doesn't make mistakes" (this did turn out to be true, but wait for the end). So I reached out to DealerDoc on May 23. They returned my call on May 27 to communicate the following: DealerDoc did not receive ANY transfer registration paperwork until May 15. One day AFTER I'd sent Matt the a text regarding checking on a 3-month-old registration paperwork submission. To reiterate--I now realized Matt hadn't submitted ANY paperwork until almost 3 months following his receipt of my valid title. Art Moehn's employee berated me, ignored me, and then gaslit me while covering up his own ineptitude. He had never submitted the paperwork until AFTER several emails and texts from me (nearly 3 months after I'd submitted valid documents) and lied through his teeth about making a mistake. While I now finally have my plates (nearly 7 months after sale, 3 months after submitting valid paperwork, and many hours wasted on hold), I cannot speak more poorly about Art Moehn's staff, at least with this particular employee. My Kia is fine, by the way. But don't trust financing, registration, or communication from this dealership.

Warning! Stay away from Art Moehn Chevrolet if you are looking for a used car…read more I purchased a 2018 Chrysler Pacifica from them and it has a blown head gasket and my mechanic said they had to have known it had this problem prior to them selling it to me because when they changed the oil it would have been white because of the coolant leaking into the piston chambers and mixing with the oil. I am a disabled senior citizen and my wife is also,She has to use an electric wheelchair and we can't afford to have this vehicle repaired. Also there were codes that had been archived in the computer that indicated misfires in cylinders 3 and 5 which would have shown that the engine had a problem with it when I purchased it.

Such a fantastic and flawless first time purchase experience. Bill is hilarious, answered every…read morequestion and was super helpful.

En route to college reunion and had to pull in to check source of an oil leak. EVERYONE with whom I…read moreinteracted at EXTREME DODGE was incredibly friendly and helpful. Can't give enough raves about them!

Went in for a oil change. Great experience , very thorough when checking out and explaining what…read morethey did and my vehicle's health. Thank you

So I took my car in here to get bodywork done after I hit the deer not only did they hold my truck…read morefor almost 2 months, but the truck look good upon receiving it, but not even four months later all of the paint work and bodywork they did completely failed. Here's photos of my bumper with all the paint completely peeling off now 10 out of 10 don't recommend go to any other body shop. Do not go here. Your car may look done at inspection, but very poor quality and will not last

This is a really great place stumble across it an accident but I'm really glad we found it Joe was…read morereally great to us really honest and helpful really a great guy really helped us out a lot I'd suggest this place to everybody stop in if you can't find what you need he will help you find it truly a good guy

From the owner: The staff here at Midwest Vehicle Group has been happy serving the Michigan Center, MI area and…read morewould love to help you with your next vehicle purchase. Every car we sell comes with a free comprehensive CARFAX vehicle history report. We will do our best so that you leave with a smile on your face and are totally satisfied with your purchase.

I live across the street from someone who purchased a car from RightWay and I have to the loud…read moreexhaust and the brakes squeal like there a dying pig I would never ever recommend or go to RightWay

I have to say idk how this place has any reviews but this is the most scammy auto dealership I have…read morebeen too. I went in to check out a newer suburban and they asked to run a small credit check to see my score and I said fine. They were asking a ridiculous amount compared to others for the vehicle so I said not interested. 2 months go by and I am getting. Approval letters in the mail from credit companies for 44000 dollars which I never said to them I wanted to buy the vehicle or get approved. I just wanted to check it out and test drive it. They ran my credit multiple times unacceptable and lied to me from the beginning because I asked Brad Snyder the salesmen I'm not singing to be approved right and he said no just to check your credit score my wife was right there with me and my kids. Months go by I call them to ask why they are trying to approve me when I never asked to be and the lady I'm talking to who goes by Connie and believe last name Granger straight lies to me and says no we didn't run your credit they don't effect your score at all we don't do that. I know how the system works I've done it and know she is lying and ask to speak to manager. The manager comes on the phone his name is Dan and right away says yes we ran your credit you wanted to be approved for Suburban and I said no I never wanted to I was told it was to see my credit which was a lie typical. Then I said well the lady I spoke to completely told me they never ran my credit and you come on the phone and tell me right away yes we did. Come on people biggest scammers and dirty tactics playing dumb lol caught themselves in a lie. Don't trust them and I knew from the beginning I should have never signed any forms of paper but trust I shouldn't have given them car salesmen or woman always lie. Especially this dealership very dirty

An honest review... Pros - great inventory, owner allowed me…read moreto drive car 2 hours to a mechanic of my choice, I provided list of issues and they immediately sent car to service, this was all before I even put down a deposit. Cons - breakdown in communication, awaited update from them and received cold calls.. seems like they didn't know what was going on and kept excusing themselves saying they are just so busy. Asking price for car was way too high, but never got far enough to speak on behalf of their negotiating. Pretty cold sales force. Not very friendly, too masculine and seemed old school. Poor sales skills and product knowledge. I would not buy a vehicle from here. And ultimately I did not.

Wow just wow!! Sitting here in shock after wasting our day today traveling over 3 hours to…read morepurchase a Jeep Wrangler today! My husband called and asked all about the Jeep in the morning. Spoke with Bobby. Bobby took a video and sent it to my husband showing how great the Jeep looked. We put down the 500 dollar deposit to hold it until we could get there. My husband talked to Bobby about the Sunrider top this Jeep had and what a great feature it was. A couple hours later we received a call that the windshield had a crack...not a deal breaker for us. They were going to knock off some money and we would just get it replaced at a later date. Then we get there!!! We could tell immediately that this was a shady business with a bunch of scoundrels for salesman! The Jeep looked great, but when we asked where the Sunrider top was Bobby came up with more excuses and lies than you could imagine! We test drove the Jeep and when we got back Bobby was ready for us to purchase! We said sure after you get the Sunrider top for us! Many more excuses and telling us it didn't come with one! When it was seen clearly in the back seat of the Jeep in their advertisement! He said it must be in the detail shop and left to go "look". He came back with a full soft top in a box shoved in the back end of the Jeep! Not at all what was included! The manager then came out and said there wasn't a Sunrider top advertised at all with this Jeep! The picture was deleted at that point. But it clearly states it in the write up and details online!The manger said no no....that's just a generic google advertisement! What a complete joke this place is!!! We got our deposit back and told them what a bunch of filthy dirt balls they are!! What an absolute disappointment!!

Pretty cool place, has some interesting yard art. It has a…read morelot of different vehicle playing around that could be used for front yard artwork. Some of the vehicles are really unique and different. You got to check it out!

Saw a vehicle online and made several calls over a weeks time to the owner Don. He was a really…read morenice guy on the phone, and we agreed on a price. I was supposed to get a text of the VIN number the same day, and paperwork from his wife. Over the next three days, I never received VIN and was emailed to call, which I did each day. Still no VIN or paperwork. On the 3rd day after agreeing to said price, Don tells me the vehicle was sold. I feel like I was strung along over those 3 days to use my price as bargaining chip to other buyers. I in no way can recommend this dealer as I think he kept stringing me along. I even went so far as to schedule transport and called the transporter after the bad news. No way to run a business and probably why I am the very first Yelp review!

Just AWESOME. Great service. Don, Ira and Jeffrey were spectacular. They showed us many vehicles…read moreand answered many questions. They were never pushy and let us take our time to find the right vehicle. Absolutely recommend Jackson Auto Company to anyone.

From the owner: At Jackson Auto Company we are proud of the quality used cars we sell and our dedication to serve…read morethe needs of our customers. This is reflected in the amount of repeat business we receive. Whether this is your first purchase with us or one of many that you've had, you can count on our dedicated sales staff to make it the best buying experience possible. Jackson Auto Co. is proud to serve the Jackson community.

I've been here a few times. They're fast, clean, and don't try and upsell me on stuff I don't need…read moreor want. Reasonable prices. I love it when a business just does the job well and efficiently.

I pull up to the middle door so of course they open the end door. I'm told that they were out of…read morewasher fluid and if I wanted to swing by tomorrow they would fill it. Funny how my receipt says it was fill but yea, it wasn't. I was told by my coworkers if you get full service they vacuum out your car, one of the reason I went there, but I guess they don't because I did get full service. No, I will not be back. No I will not recommend this place.