I've had nothing but great experiences at Valvoline. Every employee I've interacted with has been…read morepolite, professional, and informative. I come here for oil changes, but they always do a thorough inspection and provide a detailed printout of completed and recommended services. What really stands out is that they never pressure me into buying additional services. In fact, they've recommended I go elsewhere when it made more sense for me. They suggested I get a free tire rotation at Discount Tire instead of paying for one there, and they also recommended I have my mechanic replace a belt rather than having them do it--even though they offer both of those services. That honesty goes a long way. On top of the excellent service, the customer experience is outstanding. In the Arizona heat, they offered me a cold bottle of water and gave me the option to wait in their air-conditioned lobby instead of staying in my car while it was turned off. I'm always impressed by their professionalism, transparency, and customer-first approach. It's the only place my household trusts for our vehicles, and I highly recommend them!

Efficient, quick, and hassle-free…read more They recommended a few maintenance services, including a radiator flush since my car is over 100,000 miles and we're heading into the Arizona summer. I appreciated that they weren't pushy about it--just explained the recommendations and asked if I wanted to add anything. One of the best parts is that you can stay in your car during the entire service. They also have coupons available online, which helped make it a good value. Overall, a great experience and I'll definitely be back.

I once wrote a positive review about this place. That was before I realized I was being ripped off!…read moreNeeded my spark plugs replaced. Network quoted me over $900 to do the job. Found someone in Phoenix who did it for $400. I've given Network a lot of my business and over the years I've wondered how much they've ripped me off for. Great staff just lousy prices.

Good friendly service. I needed a little tweaking on my vehicle so it would pass emissions. They…read morebrought my vehicle up to standards and it passed with no issues.

Good customer service, timely and efficient. I went in with a coupon, but of course it was a bait…read moreand switch as my oil change went from 44.99 to 89.99 due to the oil they said I needed. I said ok as I didnt want to wait 2 hours for the dealer to do it. I was able to wait in my car and they checked for the car for needs and gave me estimates. While it was a pretty good experience, I am not sure I would return.

UPDATE. District Mgr reached out after I emailed corp, he referred me to his Gilbert location and…read morethey took care of the alignment and wheels, he refunded my fee and said he would personally go to the Warner location and coach them. I've updated my rating for Express Oil as a general company, I can't vouch for the Warner location specifically. I took my vehicle in for ridiculously expensive alignment on my 1999 Expedition, $200, mainly to just get the steering wheel alignment straight after I replaced the pitman arm. The entire steering system has been upgraded with new parts, not modified in any way. Got the car back with steering now off center in other direction and marks all over my wheels and no warranty because they said the steering is modified, complete fiction. Then they wanted spray brake cleaner to remove the marks on the wheels, which anyone with even basic automotive knowledge knows will ruin the finish. Also, they tried to convince me that the steering play is a Ford thing, a mind numbingly stupid inference, they clearly think I don't know anything about cars. Please stay away from Express Oil on Warner and Kyrene, they don't have qualified technicians other than maybe for oil changes, even then I'd be hesitant, based on my conversation with the person in charge. Now I have to take my truck to a real garage to have the alignment fix and pay all over again.

As a 60+ year old female, I could write a book of horror stories I've experienced at mechanic…read moreshops. Not today. Goodyear Auto Service Dobson was exceptional. I literally can't remember a time I've received such excellent customer service. I was so stressed out by car trouble today that I misdialed their number 4 times before I reached them. The mountain of angst I was feeling was obliterated after just a few minutes on the phone with Deven. It was such a relief to talk with someone who listened, offered information, seemed genuinely interested in helping me and then proceeded to go out of his way to actually help me. Happy days! I was also impressed by the teamwork and collaborative work environment in the shop. These thoughtful folks took excellent care of me, in record time, without my having an appointment. I am so truly grateful. You can stop researching. This is the place.

I've visited this store numerous times in the past year or more. They have been amazing every…read moretime. I just wanted to say "Thank you!" For always being so kind, accommodating, hospitable and a major shout out to D'Angelo for going above and beyond to get me back on the road this weekend. I'm a Lyft driver, so it was very much appreciated. I've honestly never been treated with such kindness and respect from any other shop. Thanks again guys!

Great service, that was informative and FAST! Not the first time I e been there, and it won't be…read morethe last.

I have one car in front of me. There are two cars being worked on. I have been sitting here for 1/2…read morehour and still have not gotten in. Take 5...take 5 hours? I could have gotten my oil changed at a dealership more quickly.

I'll start by saying I've had really good experiences at Greulichs Tempe in the past. My last 4…read morevisits will make me a "Never again" customer. May 10- I go in for an alignment on a Jeep Manager tells me that it requires some specialty parts, so I ordered the parts. May 20- Scheduled appt to get alignment parts installed. Alignment software is down. June 19th- I scheduled an appointment online, for 1pm. I walk in to drop the car off and I'm told that there aren't enough techs to complete the job on the 19th, and he for sure knew they could have enough on 6/25 If I rescheduled. june 25th- I arrived for the appointment scheduled a week ago, and I'm told that it has a 50/50 chance of getting done today, and that it will probably have to stay over night. I walked out with my parts and my keys. It shouldn't take 5 visits to handle an alignment.

RUN from Greulich's Automotive Repair!…read more I went in to have my A/C looked at and while the front desk girl and the two guys working were very friendly, the service itself was FAR from honest. After their inspection, they handed me a piece of paper with an $1,100 quote to fix my A/C, claiming two parts needed to be replaced. Something felt off, so I left to get a second opinion -- and THANK GOODNESS I did. Turns out both parts Greulich's wanted to replace are totally fine. The real issue? My air filter was filthy. That's it. I replaced it elsewhere for under $30, and my A/C works perfectly now. Greulich's didn't even offer to replace the filter -- they just tried to push a thousand-dollar repair on me and let me drive away. Mechanics like this should NOT be in business. I will never go back, and I'll be leaving reviews everywhere I can to help others avoid getting ripped off the way I almost was.

I haven't always had the greatest experience with Goodyear locations, but I have to give credit…read morewhere credit is due. I was actually getting an oil change at the Valvoline location next-door, and wanted to get my tires rotated. I have a 2021 Ford bronco, and unfortunately, Valvoline lifts couldn't accommodate a truck of my size. But I noticed the goodyear next-door seem to have some open slots in their bays so I walked over to ask if they could potentially accommodate my request. I had a nail in the front right tire and knew that I needed to rotate the spare on until I got the nail removed and the tire fixed. Not only did they rotate the tires for me, but they checked out the tire with the nail in it, and informed me that that Tire was not going to be repairable. So the salesman also pulled an estimate up on how much the tire would cost for me to order, as tires for Ford Broncos are not usually stocked by most tire shops. After giving me the estimate, and taking care of my rotation, they sent me on my way, without any charge. Definitely appreciate the level of service and the value!

My Hyundai Ioniq needed to shed its factory tires and get some new rubber so after weeks of…read moreagonizing research and comparison shopping I found myself at Goodyear.com. I plugged in the year, make and model of my car and it popped up with several different tire options for my car. I picked one of the options, snagged a warranty, a wheel alignment then checked out all within 10 minutes . The website was very easy to use and check out was simple . (Big O and Discount Tire take note !). I used Apple Pay so I didn't even have to give my credit card info . It was a no nonsense transaction and I got a screaming deal compared to those other places. An hour later I was at Goodyear getting new tires installed on my car while I was sitting in their waiting area talking to a guy that travels the country with a chicken named Gladys Kravitz . It was awesome. Goodyear has great pricing on their tires and they're warrantied for 80k miles. The other tire shops were 1/4 that mileage and the pricing was outrageous. I'm stoked !

I called In and they answered right away.The man I talked to was professional and very helpful. He…read moreconfirmed they had what I need and told me the price up front, including tax! beside that he said they would top off my power steering fluid for free. fast and professional service. highly recommend.

I was recently involved in an accident, which I was not a fault, but in the process the bumper of…read moremy car and the hood were damaged. Before I took the car into the body shop I decided to get an oil change at Jiffy Lube and in the process of raising the hood, the warped hinges of the hood caused damage to the body of the vehicle. Unfortunately, I didn't notice this until after. I had left the service station for the oil change. I contacted management and shared photos and brought the vehicle in to be inspected at which point I was told that the damage was pre-existing and Jiffy Lube would do nothing about it. The only thing is, the damage was not pre-existing and now it's on me to repair.