Do not recommend this dealer, service cost is outrageous and service quality is questionable.

I was headed to a music festival and my truck broke down. I had to walk to the dealership. Paul drove me to get me other car, then took care of me and my dog like he was my brother, I did not expect to buy a truck that day, but I am sure glad I did. I will send everyone I know your way! Thank you. read more

I looked up jeeps on there web page They had discounts listed on them And offered E pricing So I enquired Never got a response So I drove to the dealership and asked the salesman where's the jeeps that u advertise on the web and I heard crickets They didn't have them So I left and bought one from an honest dealer read more

Took my Ram 1500 in for service. When I picked it up, there was a dent in the door that wasn't there before. They parked the truck in the back where the cars are VERY close together. When I showed it to the service manager, his reply was "OK". Nothing else, just "OK". I didn't expect him to take responsibility (no one does nowadays), but I did expect some empathy at the very least. I will never do business with them again and plan on spreading the word to friends and neighbors If you like your car - STAY AWAY FROM JACKY JONES! . read more

2 reviews in 1. Had a recall on my truck. Called the Service Department, provided Vin#. They ordered parts, called me when they were in and got service taken care of in less than a week which I think is awesome. Brought other vehicle in for a regular service. I screwed up and arrived an hour early. Justin and team managed to get me in early and got everything taken care of for me. I really appreciate the friendly local service. read more

We just bought a new Jeep Sahara from Jacky Jones Jeep. We searched the internet and found our dream Jeep there. We contacted the dealership and Paul Bauer worked with us from negotiating a price, car trade-in, test drive, and final registration paperwork. It was so easy and we feel like we got a really good deal. Paul Bauer and the whole buying experience was great with no pressure. We love our Jeep! read more

Jacky Jones CDJR of Hayesville - 2019 Jeep Sahara from Jacky Jones Jeep, Hayesville, NC - Auto Repair Near Me - Hayesville, North Carolina

was told repair would fix problem. After spending 4k, and them doing same repair twice, they give me a 50% chance that it won't happen again. Rather than giving me the option to replace the motor in the first place, they deceived me. Dishonest, made a mess of my truck. Giving one star because I'm unable to give less than zero stars. read more

The best car buying experience we've ever had and I've had lots of cars. Ken was straight up and honest with us the entire transaction. Kept his word and got us the perfect Jeep. Bob was very nice and got me a great rate on financing. I highly recommend them. I shopped around for a couple weeks and was very impressed with their knowledge and service. I'm in love with my new Jeep Wrangler. Got a great deal and the best and nicest people. Go there for your next car! read more

My big mistake using a certified mechanic at the local dealership instead of a backyard guy. Had my vehicle towed in to Jacky Joke, I mean Jones of Haysville NC to have it fixed. ( Replace battery ) they did that. 300 dollars later and 100 to tow! Only to fine out they place the bad terminal cable rusted and not tighten down back on my new battery, ( I'm told not so sure that's true ) I have no doubt my old battery was fine. I called and was told to just push it back down by hitting it and bring it back. Hmmm why didn't I think of that. Kind of impossible when it is so rusted it won't connect. I drove it twice, once from the Dealership to the house and to Lowes. Only to sit in the parking lot for two hours until a cab came and picked me up. Order a new cable and I'll replace it myself ! NO MORE MORONS FOR ME. read more

Called and made an appointment on Friday the first of Feb 1 2019. Told me to drop it off on 2/06/2019 I left it early Tue the 5 of Feb. knowing they would not look at it till the 6th . No problem, I called late around 3:oo pm on the 6 of Feb. told at that time they did not have time to fix or look at it today. Left another day with a update on my phone # still no call on the 7th I call only to be told the phone # they called did not reach me. I have been going there for over 17 years you would think they could look on their computer and find me. They did fix one of the issue but ignored two others..A sorry place to bring anything to. I find more info on Youtube than any one their can help with. They are wonderful at selling you an auto. but just try and get it fixed, is a total joke. read more