Thank you Kevin and Kelly for coming out on a Sunday to fix our busted pipe. You are my superheroes.read more

These guys are great. They come quickly and are thorough. I can cite multiple examples where…read morethey've come to my rescue on a moments notice or went the extra mile.

After professional visits from both a plumber and an electrician and over 2 hours of interrogation…read moreby Nausia and Clifford at this companies "Pre-screening" center I was assured the product was under warranty and was allowed to speak to someone from their support. I was in tears before I was even allowed to speak to someone interested in helping. Lisa, helped me trouble shoot the problem for 10 minutes and told me I must purchase a $150 non-refundable part as her best guess at a fix. Too bad for me if she is wrong and at 2PM mountain time they are closed for the weekend. Despite the fact that the product failed within a year, the time to bring out an electrician and plumber cost me my warranty period and an entire day, $150.00 and no more hot water than when I started. I will never buy from this company again and warn anyone else to purchase an instant hot water heater from a reputable company. While Lisa was nice, it was clear to me that she hears the exact same complaints all day long and there is nothing she can do about it. Beware!

These Powerstar Bosch Tankless water Heater division based in LONDONBERRY NH, and Williston VT,…read morehave some of the most poor attitude representatives ever. While there are a few good ones Like Edward, and Mark K., most of the other tech support people are like Rick the P***K, they do not honor their warranty. It is supposed to be 10 years on the heating elements period per the literature that comes with the unit. However if you call 5 times you will get 5 different answers with varying degrees of sarcasm and rudeness. for a $900 water heater to have this kind of customer service its inexcusable. Bosch really purchased a lemon from these folks in the Northeast. The whole customer service team is head by Lisa Cameron who thinks she is the smartest person on the telephone line when your lucky , enough to get her on the phone, and that only after calling 20 times and having your call screened like your bering interrogated. by the CIA. These units break down and are very temperamental. This is why the support is so much a part of the purchase. Move on and stay away from this brand. Titan water heater, from Niagra Industries of Miami Florida is a fraction of the cost and may not be as state of the art, but at least they stand behind their product. They answer their calls, return your messages, and want to keep you happy. Ms. Lisa Cameron, managed by Dave Tinkins are allergic to good customer service. It simply just doesn't exist for them. Shame on you Bosch Powerstar.

Joseph Lefebvre from Valor was a pleasure to work with. He got back to me quickly and was super…read morepatient with all of my questions. He was able to take care of my issue the same day. I would 100% use his services again.

Great, promt, veteran owned bussines. Recommend highly, and…read moreprices are bit better than some others.

Jason was awesome. Came and listened to our issue and truly cared about making things right. Also…read morereassured us of some questions we had. We will use him again and you should too.

I would give Bob 6 stars if I could. We had a spigot backfire into our house due to our negligence…read more I called Bob and he came over within an hour and fixed it. Efficient, timely and professional.

Hands down one of the best plumbers in the area. Our dishwasher appliance company flaked on us for…read morean install. Bob came out the same day, the day before Thanksgiving no less. He was on time, on budget and never have I seen a more professional and clean dishwasher install. And we had some great conversation on top of that. A+. Thanks Bob!

The technician finally showed up after three appointments that they cancelled about a half hour…read morebefore the beginning of their time window. I really can't comment on the quality of their work as it won't show up until later, but he did spend a lot of time trying to sell me additional services, advising me that it would be $149 additional if I didn't sign up for it right away. He reminded me of a used car salesman. I ran into a friend who was familiar with them and he had a similar opinion. I would not hire them again. PS I could have done the work they did in about an hour if I was 20 years younger. It cost almost $400.

Well, 3 stars for an electrical service that charges $149 to come and give you an estimate, no…read morematter if you accept or pass on what their estimate will be. I contacted them using their webform, and unfortunately,.. before reading other reviews regarding this fee that they charge and ended up passing on using them when they contacted me. There's many other excellent electricians in the area that won't charge you a penny to come by and with no obligations to use them. That's the way we ended up going and we'll still have the excellence of service at a very competitive price. I'm sure Lloyd's is a great company and this review is not suggesting otherwise, but, do you want to spend $149 to end up not even using them? Lloyd's might consider a new policy for 2025, ..."your $149 estimate fee will be credited to your work", in-other-words, if you went with using Lloyd's, they would credit you that $149 back. Sadly, that is not their policy. Yet.

Tyler of Pipe Dreams Sewer & Drain is *fantastic*. I've lived in my townhouse condo for nearly 12…read moreyears, and the kitchen sink has never drained marvelously well. I had understood that it was due at least in part to a shallow grade of the outlet pipe...whatever. A couple of years ago, it had gradually become clogged enough that it was draining painfully slowly. I had RotoRooter out to clear it, and when the work was done, it was much better. It drained just fine, like before. Over two or three months this past fall, it gradually slowed down again, and I waited because I remembered how expensive it was the last time. Finally, there was no more waiting. It had become gross, it was so *disgustingly* slow, and I was even wondering whether it would require major work of some kind. I am so happy to have seen the glowing reviews here of Pipe Dreams. I called them & they were able to get me in in two days. Tyler was here for about an hour, and the tools he used were very different from the long, manual snake that RotoRooter had used. It/they were motorized things that had a reach far down the pipes. Tyler explained that he was staying mindful of the neighbors' pipes and not disturbing those. When he was done, he filled the sink with water & then released it. Since we bought this place all those years ago, I had NEVER seen it empty so fast, and I didn't even think it was possible. The water began to spin and make the most beautiful whirlpool and then was gone. The whole time he was here, Tyler could not have been more considerate, clear in his communication, and helpful. He also gave me tips on how to keep the drain clear. I kept meaning to write this review soon after he was here, but it's now been three months - oops! Here is the bright side to the delay: I can report that the sink has been draining wonderfully ever since, and it makes me soooo happy every time I use the sink. Call Pipe Dreams! You will be glad you did.

We feel very fortunate to have found Tyler and Elizabeth Scott, of Pipe Dreams, for our septic pump…read morereplacement. They were reliable, open and honest about the entire process even when the items on the blueprint didn't match the actual equipment that had been installed 20 years prior, along with outdated instalment features. They had to find a different pump, and electrical replacement solutions. They were great and did it with positive attitudes and friendly hardworking ethics. We enjoyed getting to know them and were very impressed with how much they care. They made the job change work with the price they had quoted us as well, which was very reasonable. Thank you both for being a great team. Louisa and Dean

We had a septic issue and Shawn was absolutely awesome! Very knowledgeable, experienced and…read morefriendly. He answered every one of our questions or concern. Thank you for great service! Kelly and Cathy Greene

He responded immediately. Adjusted his schedule to come save us from an overflowing toilet…read more I particularly liked how he explained exactly what the problem was and walked us through the various options. He recommended we stick with the cheapest option. I love when a service professional not only does the work well but also helps me understand how to make the various choices I need to make as a homeowner. Truly one of the best tradespeople I've dealt with in a long time.