This place absolutely rocks !! Even when the branches aren't open, the folks there run laps around…read moreother banks and bankers. My primary contact there is Charles M. And he is outstanding. I mean, I know I'm not even close to his largest or highest fee business client, but you would never guess that based on the service we received. These folks will go the extra mile and work well pass normal banking hours whenever needed. We use City national Bank- Long Beach team for all our banking needs, and would strongly recommend them for anyone... big or small. Thanks Long Beach Team !

\I am happy to spread the word about the expert, devoted, tireless service…read moreI have received from Joanne Arago, Vice President City National Bank Long Beach Main Branch and her associates since I was introduced to Joanne at the beginning of the Pandemic when virtually everything was shut down. To continue to pay my employees without interruption I needed to secure a PPP loan. Unfortunately my local bank with which I had a 40 year relationship was not prepared to help me secure the loan. A friend in a similar predicament referred me to Joanne. With Joanne's guidance I was able to secure the loan. I in turn referred a friend who had been frustrated by the failure of 4 banks to secure the PPP loan. Joanne obtained the loan for her as well, likely securing the future of her business. Over the ensuing 18 months i continued to benefit from Joanne's dedication and expertise. Through her I was successful in securing a second PPP loan and consequently walked me painlessly through the Loan Forgiveness application. The combination of excellence, dedication, and availability is rare in these times, except when working with Joanne Arago and her associates at CNB Long Beach Main Branch. Peter B. \ \ \ \ \loan

Everyone in the office are very kind and helpful Since I…read moremoved here in 2018 this is where I go for my tax return. Such a top professional job he does it is always perfect and I can rest assured it is absolutely correct I will honestly recommend them for sure.

Wasted my time. I attended an interview and found the…read moreinterviewer to be very condescending and dismissive of my experience. Throughout the interview, I remained respectful and professional, but I felt that my qualifications and work history were judged unfairly rather than evaluated objectively. Based on my experience, I would not recommend this company. My opinion has nothing to do with not receiving the job I simply didn't feel I was treated with the professionalism and respect that candidates deserve. As someone with an accounting and bookkeeping background, I also would not choose this firm for bookkeeping services.

Been with Ziba and her staff for over 6 years. An amazing thoughtful, caring, knowledgeable…read moreaccountant. She is good at what she does and as a dentist I appreciate her hard work. I can go to sleep at night knowing I'm safe in her hands. If you are looking for a great accountant look no further. She and her staff are simply the best! Also she cares about her clients. We work long distance so we rarely see each other face to face so rest assured she can help you even if you're not in the immediate area.

Excellent and so far the best CPA you'll find in Santa Monica. Ziba and her associates are very…read moreknowledgeable, detailed and professional on what they do she make sure at all aspects your financials must be neat and audited proof. Overall great they truly want to help with your concern about tax and accounting.

I went to FFA because of the excellent reviews, her experience and was listed on NAPFA…read more Unfortunately, my experience was not positive. I was clear from the beginning about the purpose of the consultation when we spoke on the phone and was willing to work with me to schedule the consultation. On the consultation date after i uploaded my docs, she just did not seem prepared. Amongst a series of problems, from the start she focused on how I could use the software program, not my primary concern. Worse, we spent 45 minutes on the phone with the software technical assistance person (who now also had access to my financials) trying to figure out a fairly simple comparison. At certain points they both appeared to forget I was there. Suffice to say, I left that consultation without my main issue fully addressed. Final straw, when I emailed her later that day to express my dissatisfaction, she never responded. She is probably a great CFP, but with this customer the experience was an epic failure.

I was putting off getting help with my retirement planning because I was afraid I'd get bad news. I…read moredid a lot of research and remember hearing Delia on Air Talk with Larry Mantle. I called, set up a 1 hour appointment, and completed the financial inventory requested. She was able to explain my financial status in terms that I could understand. She agreed to let me audio record our session so I could review it after our meeting. And I left with a three ring binder containing an analysis of my current financial situation and projections for retirement. She suggested a few changes, but overall I'm in good financial health. I love what another reviewer wrote and I agree, " So for some of you women out there, smart up! Forgo one of those stupid designer handbags or trips to the spa. Invest in yourself and your future and make an appointment with Delia Fernandez."

HIGHLY RECOMMENDED! very knowledgeable and works hard to get you the best tax return possible!…read more This was my first time going to a private CPA since I've always just gone to H&R block and their commercials swear they get you the most money back and I had been suckered into their false corporate marketing scheme. This year I started a home office so I was told to find a good tax guy since H&R block never really goes out of their way to ask questions about misc. work expenses and I didn't get a great return last year. I don't know so much about taxes or write offs but he went over EVERY little detail with me and explained things very clearly that I didn't understand. I cant believe I threw money away by not doing this the last few years. He truly went out of his way to get me the most back possible but also being legitimate and making sure all right offs were legal so if I were to get audited I had all documentation needed. Hes great at what he does, easy to talk to, and it became very obvious he has alot of experience in the industry. :)

I'm a new client I have a business and needed a refile for my 2019 taxes. I signed power of…read moreattorney he got my transcripts and refiled my 2019 taxes. I called irs and checked on what he had done , did everything he said he would . His staff is extremely pleasant lovely and responsive Juliana and Michelle are helpful and every document I've sent or dropped off has been effectively scanned and or addressed. So far I'm having a great experience. I will provide update once my services are completed . Price wise I'm a believer in you get what you pay for he is a cpa with overhead and staff . I haven't seen how much he saved me on taxes yet but I can say he did the work he charged me for and I felt it was fair for the service I'm receiving.

I have been completely satisfied with tax services provided by Murphy, Murphy & Murphy (MMM) over…read morethe past two decades. I've had three CPAs in my lifetime, each one having an increasing amount of complexity in my tax preparations. MMM's staffing levels, varied areas of specialization, and individualized attention to details make them, in my experience, the "Neiman Marcus" (I would say "Nordstrom," but Nordy isn't what Nordstrom used to be) of CPAs and other financial services. The team members at MMM with which I have worked over the years have all had integrity and provided great customer service. Each has expressed how much they enjoy the MMM work culture and each has related how much their professional vocation is a passion, though very, shall we way, taxing at times. I like to know that the specialists helping me in my life are working hard and then playing hard. I want these people to be healthy, happy and to also be fiercely competent in their area of specialization. This is what I have in MMM. This is the reason I now go to MMM for retirement planning in addition to tax consulting and preparation. I wish more businesses were like this.

No change to the 5 star review. MMM is amazing!…read more What is it with the Yelper who reacted "Oh No!" to a 5 star review!? Is this a Yelp glitch or a misunderstanding...???

I've been really torn about what rating I should give these people. It was a 5 star experience at…read morethe beginning but after I paid it really went downhill fast to a frustrating experience. In the end I got my tax refunds so I'll give them 3 stars which is fair and right in the middle. I've always done my own taxes but 2013 was a bit more complicated than usual with having a rental property for half the year and then selling off the same rental property. This was too much for H & R Block's tax software to handle so I wanted a real CPA to help me out. After some yelp searching I noticed majority of the tax places around are not CPA's or if they are they're old enough to have seen the creation of the IRS. Boroff & Co is staffed with young CPA's all educated at Cal State Long Beach. It was only about 5 minutes away so I figured it was a good choice. I called the number and spoke to Megan who was very friendly. She said Tiffany Boroff would give me a call after she was done with a client to talk over my situation and give me an estimate. Tiffany called me back within 15 minutes and after I explained my tax info she gave me a quote and we set an appointment. I thought the quote was very competitive compared to friends I know that have their taxes done with CPA's and also my past experience hiring one for my dad's estate taxes. Instead of the dark dank musty accounting offices I've been to in the past this one was very modern and airy. Staff were all playing a competitive game of ping pong when I walked in the door. I stood there awkwardly until somebody noticed me and came over so I could fill out some client info. Tiffany called me in for my appointment and we got started. She was great to work with. Great sense of humor, easy to work with, and easy to understand when she explained tax info. We went over all my documents one by one and quickly my taxes were all done and ready to e-file. Since my wife wasn't with me I was given two documents for us to sign and fax back. So far 5 stars all the way! My wife gets home and we sign the documents the same day and fax them over. I call and speak to Megan on the phone who confirms she received the documents and I even get an e-mail from her also confirming the documents were received. Here's where the train of customer service derails quickly. Over a week passes and I'm eagerly waiting for my refunds to be direct deposited. Instead I get an e-mail from an anonymous "Missing Documents Team" telling me they are still waiting on my two documents and that they can't efile without them. Confused I pick up the phone and call. Megan picks up, the same person who confirmed she got the documents. She reconfirms she got the documents and has no clue who this mysterious "missing documents team" is. I ask to talk to Tiffany but I'm informed she's with a client and will call me back which she never does. Another week passes and still no refund. I check online and federal says processing but California says never received. I call Megan again and she checks my files and lets me know my taxes were never efiled. I let her know federal shows they are filed but she insists they are not. Since I'm now really pissed I demand to speak to Tiffany. She confirms that both my taxes were efiled the day I came in and explains the miscommunications are due to team of staff they hire for the busy tax season. A few days later I did get my tax refunds. FYI, California refund status website doesn't work. I have my refund yet it still claims it's not found. I understand the need for extra help but you should really have them trained properly if they're going to interface with clients. My tax situation was pretty simple yet I kept getting conflicting information each time I spoke to somebody. Why would the front desk show my taxes as not filed yet the CPA shows them as filed? Why would I get an e-mail saying my documents were never received and yet when I call they know nothing about the e-mail or why I'd get it? **update** Tiffany contacted me about my experience and seemed genuinely concerned. I explained everything and said she'll talk with her people to make sure communication is better in the future. I'm glad she took the time to contact me to see how things could have gone better and because of this I'd definitely consider using them again.

I've been going to Boroff & Co for many years. They provide exceptional service and are always…read moreavailable to answer any questions, like recently when I sold my home and I needed to fill out some paperwork regarding tax withholdings. I was able to call Nathan directly and he was able to quickly able to answer my questions. They are up-to-date with technology allowing me to conveniently upload all of my documents into their secure portal so when I go to my appointment, I don't need to bring a stack of paperwork. I've been to other Accountants previously and the attention, service and guidance that I've been provided by Boroff & Co doesn't compare! They provide service for both personal and business taxes so anyone needing help with either or both, I would highly recommend contacting the team at Boroff & Co, thank you for all of the help throughout the years!!!

I have only the best to say about this company for its expert financial services. The team is…read moreeasily assessable and always knowledgeable when answering questions. Their decisions in handling my account has yielded incredible results.