Their food has gone downhill in a major way. Dried out salt and pepper chicken and soggy egg rolls.

The restaurant is past dated and rather dark and dingy, which is reflected in the food. We tried it once and that was more than enough. Overcooked noodles, crunchy rice, and some sort of sauce that was the same even if it was supposed to be different. Not exactly sure what the definition of "good" is around here, but this is definitely not it. If there is one semi-positive, it's that the service was adequate. read more

It isn't that often I make it back east let alone northeast to have the Chinese food I had growing up so I make it a point every time I come home to visit. Jade has been around a long time and I enjoy coming here. They are under new ownership since the last time I was here and the service certainly isn't lacking. We were greeted promptly and had a nice area to sit in that wasn't right on top of any other tables so we could talk and enjoy ourselves. The food was delicious as expected. They weren't very busy and it did take a little longer to get our food than expected but it was worth the wait. The restaurant looks the same as when I moved away almost 20 years ago which gave it that "welcome home" feel. Till next time Jade! read more

Food is always great! This is the only Chinese food restaurant that I will go yo in Aroostook County. 10/10 would definitely recommend!

This is my hometown Chinese place, and that's probably why I like it so much. It's not always the best but it's my favorite. I always get it when I'm home in the area and the pork fried rice and chicken fingers are my favorite. I have tried Chinese other places and it just isn't the same. They do have a large inside area but take out is just as good. Lots of different dishes with decent prices and big portions. read more

Long wait for food broccoli to though to chew nasty flat coke expensive for didn't taste the same they can't serve alcohol now very dirty and dingy yuck use to be a good place now it's down right gross ambiance too dark service slow food cook it all the way read more

It was our first time eating here as I was looking for a Chinese meal for my mom's birthday. I understand that the original owners retired so there are new people that have taken over. Server was considerate and helpful which was probably the best part of the meal. Ordered 5 different dishes, but they all were drowning in the same brown sauce. The dishes did not taste true to what they were supposed to be. This is not Chinese food. Walked away regretting spending any time there. read more

Good food at an affordable price, staff listens well to instruction on preparation of my meals, and it is always hot and on time.

I think food has been great since the Jade has changed hands. I've had the best Jade Palace Wonton Soup I have ever had. I've had beef lomein, pork fried rice , and crab Rangoon. It has all been extra good fresh and delicious. Just my opinion. read more

The food was excellent. Plentiful, I had to take some Home. Service was fast and very friendly. The restaurant was spotless, cozy, warm, Family like. read more

Jade Palace is the benchmark chinese restaurant for which all others should strive to look, observe, take notes, and adopt thier outstanding skills. For one thing, consistently. If you ever heard the phrase consistently kills a restaurant. I have dined here for 40 years, yes, 40 years when the restaurant was split up for smoking and non-smoking but you'd always get the same combination plates or Jade palace special or steak qew the list is endless. Your going to get the same plate and that's saying something when your now longing for your favorite meal. It becomes like a home meal, a destination of sorts a must try for anyone wanting a Chinese food that actually tastes good, is always hot, gives you what is listed on the menu and at an affordable price. read more

Quick service and always fresh. I recommend the chicken fried rice. Well worth it. Have a drink at the tiki next door while you wait for your food. read more

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andy theriault Local Guide·40 reviews·39 photos 2 months ago Waitress was very friendly and good ... More Facebook https://m.facebook.com ' jadepalac... Jade Palace Restaurant and Tiki Bar Lounge | Caribou ME Jade Palace Restaurant and Tiki Bar Lounge · Page · Chinese Restaurant · (207) 498-3648 · jadepalacerestaurant.food74.com · Rating · 4.3 (405 Reviews). 4.3(171) Facebook App installed Jade Palace Restaurant and Tiki Bar Lounge | Caribou ME Jade Palace Restaurant and Tiki Bar Lounge · Page · Chinese Restaurant · (207) 498-3648 · jadepalacerestaurant.food74.com · Rating · 4.3 (405 Reviews). 4.3(171) Restaurant Guru https://restaurantguru.com ' Jade-Pa... Jade Palace Restaurant, 30 Skyway Dr in Caribou Sep 20, 2023 -- The overall score of this place on Google is 4.1. Full reviewHide. Best in the city. Great service. Restaurantji https://www.restaurantji.com ' jade-... Jade Palace Restaurant Caribou, ME 04736 - Menu, 88 Reviews ... Latest reviews, photos and ratings for Jade Palace Restaurant at 30 Skyway Dr in Caribou - view the menu, hours, phone number, address and map. MenuPix https://www.menupix.com ' maine Online Menu of Jade Palace Restaurant, Caribou, ME This is the best Chinese restaurant anywhere in this area. The food is delicious. review_stars 10/14/2022 - MenuPix User Food is always good and tasty, love ... MenuPix https://www.menupix.com ' maine Online Menu of Jade Palace Restaurant, Caribou, ME Top Reviews of Jade Palace Restaurant ... Best place to eat in town. ... Hands down the best place to get some real good food and loving it! A must eat if you want ... Uber Eats https://www.ubereats.com ' store ' j... Jade Palace Restaurant Menu and Delivery in Caribou Use your Uber account to order delivery from Jade Palace Restaurant in Caribou. Browse the menu, view popular items, and track your order. Zmenu https://m.zmenu.com ' jade-palace-... Online Menu of Jade Palace Restaurant Restaurant, Caribou ... Jade Palace Restaurant _ is a Chinese restaurant located at 30 Skyway Dr in Caribou. It has a casual, cozy atmosphere and a fancy decor. Missing: reviews | Show results with: reviews People also search for Jade palace restaurant caribou reviews yelp Jade Palace Caribou, Maine menu Jade Palace menu Jade Palace phone number Jade Palace Caribou Maine phone number Jade Palace Hours Page Navigation Danny H 16 reviews·1 photo just now NEW Decided to give them a shot this past Friday night. I went in the door and it was pretty busy, which I thought was promising. I was 5th in line at the counter and had already ordered over the phone. No problem. Finally, I'm next in line and the owner comes out from the back bringing takeout food bags. The owner recognizes the guy in line behind me and they start chatting. He then commences to taking this guy's order and slides it to the lady who was at the cash register, completely skipping me for his "buddy." At this point I tell them "y'all can keep mine since you let brought your friend to the front of the line. Throw mine in the trash." They then gasped as I walk out like they actually thought I was wrong. I'm wrong??? In what world is this acceptable? True enough, they will survive without my $20 order but on principal you can believe I'm never stepping foot in there again. I go through caribou weekly. Needless to say, you lost me as a customer before I ever got the chance to try your food. read more

Food was good and served hot and quickly. The portions are good sized here so bring your appetite. The decor us dated. I usually order for pick-up. read more

30 + people waiting in line to check out, 1 cashier dumb as s**t that can't find orders holding up the line of payment, need a line for payment for take out or dine in, problem solved but owner too cheap, left last take out order there because of this. have it on good authority the place is infested with rats also. guys that does heat n vent for them wont eat there, tells you something. read more

I lived in a major city for 6 years and maintain that the Jade has great Chinese food

Stopped in while snowmobiling through town. Service was excellent. We had the jade palace won ton soup and it was good. The spring rolls are real good. Moo goo GAO pan is very good. Our friends got the dinner for two and it's sooo much food! read more

Jade Palace Restaurant - tiki lounge sign - Chinese Near Me - Caribou, Maine

Watch out when paying your bill. They will charge your credit card for more then what your actual bill was.

Absolutely terrible service the waitress is a snob and the front counter people do absolutely nothing . Me and my family waited for 30 minutes just to have a waitress see us and wait on us for drinks she came over and had an attitude the whole time we ordered. She cut me off mid order as she did two other family members... would not recommend and sad to say I get better service at McDonald's then here read more

Jade Palace Restaurant - a bottle of sauce and a glass of water - Chinese Near Me - Caribou, Maine

Best Chinese food north of Waterville would definitely go back great portions and service was excellent

The Jade has Awesome food... Very reasonable Prices, foods always hot. The owner John is awesome, as is the staff. My wife, myself, my kids, and parents Love The Jade! Highly Recommend!!! You wont be disappointed!!! read more

Menu is huge and diverse. I ordered the teriyaki chicken with white rice and it was below average. The chicken had hardly any sauce on it and the white rice was undercooked. read more

Jade Palace Restaurant - Teriyaki chicken and white rice - Chinese Near Me - Caribou, Maine

do not EAT here. this place is the most unprofessional business. they're unclean, not sanitary, and they're rude. their food is questionable, and if you do happen to find anything strange in your food they will put them blame on you for putting it there. recently found a stink bug in their soup, they only offered to refund the soup. after years of eating there. I'm done. they no longer have my business. 10/10 WOULD NOT recommend. read more

I see all the reviews are old ones. I can tell you they should be shut down by the State if not the people that live there. Now the review, last time there was about six or more years ago. Service was good and food was very good. We were up there again this past week and thought we would stop in for take out. Crab Rangoon was dry and tasted old if not something that was left out for the rats to eat. Couldn't even finish the first one it was so bad !!! The veg chop suey was okay but I would like to have it cooked a little more than raw. The house rice was the worst I've ever had. Three small pieces of maybe chicken and a few very small pieces of what could have been ham ( not sure ) We took it back to where we were staying to eat. At 4 in the morning I was up to the bathroom and number of times. The wife which ate much less was later in the bathroom also from time to time. Like I said, the State should check the back room and see what in hell is being served to people. read more

I had multiple people recommend this place, so I had to check it out. The first thing that I noticed as I entered the restaurant was the disgusting decor. The carpet was dingy and worn. I felt like I walked into some 1981 nightmare flick. They also have an enormous back lit portrait that is damaged excessively. The glass wear looks like something they robbed from a dumpster in some alley way. I ordered a pretty common meal in getting the sesame chicken. It came out with a fairly large serving. The chicken was dry, over cooked, and had no taste. I was very displeased. I figured this could have been a one time bad day, so I went back a few months later. Big mistake. Nothing had changed, very disgusting restaurant, lousy food and sub par service. read more

After searching high & low for quality Chinese food here in Aroostook county we finally found Jade Palace. It certainly isn't the best I've ever had but for this area it's the best we've found. The Salt & Pepper Shrimp was delightful as well as the Sesame Shrimp. We thought the lunch specials were a tad pricey but that wouldn't prevent us from returning. The decor is depressing & the manager/owner should at least smile at the customers. His demeanor isn't very friendly or welcoming. read more

These people have there stuff together for covid. The best I have seen. Good American Chinese food also.

Great food for take out or dine in. Staff is always pleasant. Food has for the most part been great. They do not offer delivery in Washburn. Wish they offered delivery service. Would make a lot if county people happy. read more

Very average and over priced. The food is nothing great, just average Chinese food but the prices are kinda steep for the overall quality, a bonus for the Jade is their portions are pretty impressive the few times I have gone there I have always had leftovers to take home. read more

Kind of surprising to find such a good chinese restaurant in these parts. The food was very good, very fresh, and a healthy portion. Don't be afraid to stop in; you will be pleasantly surprised. read more

Hot damn this place was good. Recommended by the staff at Presque-Isle's Bath and Body Works. Ordered chicken fried rice, veggie chow mein and sweet and sour chicken to share between two people. Massive servings, awesome quality. Whole meal came to $21. read more

Decent food but horrible customer service. Wanted to pay over the phone and They Said NO? Who says no I could hear the owner say if he no pay in person he can cancel order. Who the heck says that? If there was another Chinese restaurantin town they wouldn't be saying that. Be aware of thus place read more