They went above and beyond, were incredibly professional, and very kind. I highly recommend.read more

Terribly unprofessional and rude. DO NOT USE THIS COMPANY. Not only are their technicians…read moreunprofessional their office staff is just as rude.

terrible service. I set up support through hermarys years ago as they proved . they now have…read moredaisys doing their support. awful. on 10 mins so far and they can't log in. Then the call dropped as they had bad connection why should I pay hermarys if daisy is what I need. and worst daisy is awful

We've used Hermary's for the last 8 years. They installed the blinds in our apartment and every…read moreyear there seems to be a problem. The blinds have never really worked well. Hermary's is expensive and service has ranged from so so to horrible. This last service visit this past week was the final straw and we will be replacing our blinds so that we will never have to deal with Hermary's again. The technician they did not manage to fix our issue and said he was not a blinds person (yeah...). Then he managed to destroy one of the blinds by letting it roll up unevenly--it is not unusable and the tech could not fix it. Do NOT use Hermary's.

We have used DEA for the past 20+ years for full home security…read more Drake is responsive to a fault and the back up and reporting system is excellent. I have never had a problem that hasn't been addressed immediately and with concern to ensure I understood the issues and solutions. Ken Sproul

It is very worrisome when your security system does not work or it goes off for seemingly no reason…read moreat all. On several occasions, I have called DEA Security and Drake came and fixed the problem. Drake is competent, understanding and a friendly person to have assisting you with what ever the security system problem might be. On one occasion he even adjusted our sliding glass patio door, making it easier to open. This help had nothing to do with the security system but he took the initiative just to be helpful. It is a relief to know that we have such support from DEA at the other end of a phone.

Scam! They sell you a gun part for a somewhat decent price, but will then give your item you bought…read moreto a 3rd party shipper. Who will contact you via text message saying you owe them another $180 to ship your gun part. In other words it is a Scam. Norad defense sells the same items, and they charge a total of $10 for tax, and shipping. Westcoasy Security is nothing but a sorry scam!

West Coast Security did an amazing job, and well beyond my expectations. I have pretty high…read morestandards already and do my research on where to do business with, especially in my home where we are often most vulnerable. West Coast Security gave me a very fair bid on the work that was requested, and not only did they not exceed the timetable estimated to get the project done in, they fortified my home with a professional looking system protected by the elements and no exposed wiring. Complete system from camera to hard drive is encased in exterior and interior conduit so system was installed to last a lifetime. Couldn't be happier with the technicians that arrived, the amount of care they demonstrated, and I'd recommend West Coast Security for any sized project for your commercial space or living space.

Ben did a great job on our house in Los Altos setting up our entire home connection. It took a…read morelittle longer as we had some planning delays. However, now I cannot get ahold of him which is frustrating as part of the value Ben provides is service. I am locked out of EERO and there is some equipment he has of mine. The number is disconnected and cannot get a response on email. Hope he is okay

Ben started our project then disappeared for almost a year. After many texts and emails he finally…read moreshowed up to finish our security camera project. My husband then unfortunately commissioned him to add more cameras and he did the wiring and now has disappeared again for the past 3months. He called us 6 weeks ago and asked for an advance on completing the project. We said no and now can't get in touch with him. I'd say that Ben is a bit of a con man. Beware!

We have worked with this company for more then 10 years. Abel has always helped us grow as a…read morecompany, with his incredible knowledge of phone/internet products and services.

Very professional and knowledgeable. They gave a good recommendation of the different options and…read moredidn't try to oversell anything, and in fact was able to save on my wiring costs. Was clueless about how complicated systems can get and thankful we found a good professional for the new phone system.

Talo from Safe Tight Security was very professional and provided excellent service when installing…read morea complete alarm / camera security system at my business place. All my employees were happy and satisfied with the smooth installation processes and easy instructions he provided giving clear directions on how to use and manage the new system, all questions were answered without any hesitation as Talo clearly knows what he is doing. I was so happy with Safe Tight service I also had them come out and install a complete high tech state of the art security system on my home as well. When it comes to security Safe Tight gets you right!

I have a great connection with Neftali, highly recommend their services to anyone. They provide…read morequality care and great customer service. Quote they gave was affordable as well! Staff was easy to talk to, always kind, and helpful.

After repeated attempts of calling and using their website to get the initial site survey in the…read morefirst place, I have yet to hear back from anyone to let me know the results of that survey. Despite my repeated attempts to call them back and leave messages not single person seems to answer their phone or call people back. I find this both very unprofessional and indicative of a company that is not capable of handling customers. In my one and only conversation with them it seems that the company is run by a husband, wife and one other assistant.

I have used Skyline Broadband Service since around 2004. They are very responsive and the service…read moremore than serves my needs. On one occasion I was able to summon emergency personnel via VOIP when I had no telephone service.. Bill Prince has made repairs on things that were no fault of the service. When a shed roof blew off and exposed a connector to the elements, Bill came and repaired the problem at no charge as soon as I reported the problem! Not gonna get that sort of response from any other service. If you fall within the area that can be covered by Skyline Broadband (line of sight from many locations in the Santa Cruz Mountains) you cannot go wrong with them!