I called 3 days prior to have my bike in for its annual service and inspection on Saturday. I rode…read moreand hour out of my way to get to the shop and hour early. When I got to the counter, they said they couldn't take my bike because they had a technician out and they had too much work for that day. That's funny because they don't take appointments... This company USED to be good to its customers, it's why I started going there some years ago. It seems that philosophy has disappeared. Wouldn't recommend take a bike there for service or buying one from them. They have lost the trust of this customer...

I bought a 2017 road glide from got a 30 day warranty. It rained all that month so I bought an…read moreextended warranty for $2200. They told me to bring it in on Wednesday here it is on Friday. They still haven't even looked at my motorcycle Not even diagnosed. They asked me when I brought it in if I wanted to wait for it good thing I didn't I wouldn't recommend buying or bringing a motorcycle to obviously they didn't even look at this motorcycle before they sold it. poor business! Kevin Thull

I bought my first motorcycle here a cfmoto 450nk ! Great bike had lots of fun with it. Bought my…read more1st helmet here as well great fit always kept me safe. UNFORTUNATELY had my 1st accident a few weeks ago blew out a tire damaged a rim . Was a little dissapointing that ronnies could not pick up the bike for me to be repaired but said they where short staffed.Otherwise great experience for a year and half !

Was told that they don't work on anything carbureted??? But photos advertised are carb engine…read morevehicles??? Baffled and confused??

We had an outstanding experience purchasing an ATV. Their inventory is great, the were friendly,…read moreinformative and communicative. We highly recommend them.

Fast friendly service, knowledgeable staff. Would highly recommend. Good inventory of machines and…read moreaccessories.

Made an appt. couple of weeks in advance to have two tires on my motorcycle replaced. Also, clutch…read morelever replacement and an oil change. Let them know I'd be waiting as I had no ride. I sat in that waiting room for SEVEN (7) hours. I'm a regular customer and personally like the staff there, but seven hours?! Lesson learned- drop the bike off and secure a ride for any service in the future. I'll mention that they offer an excellent winter storage facility at a reasonable price that includes a spring oil change.

JT could be the best priced most reliable honest dealer in NEW YORK. He has always treated me right…read moreand has no complaints on eBay for a reason. JT I am blessed to work with you, have a wonderful Sunday! Robert

John is not only a very nice person but the bikes he sells are at prices that will blow ur mind go…read morestop by u will be more than happy!i bought my 2000 hd sportster xlh883 for 2,100$ with only 5k miles on it trust me u will be happy!cant wait to stop through again to get another nice bike!

I went in today ready to buy an UTV, I'd researched, picked brand, model, etc., and just needed…read moresomeplace to order for me and to answer a question or two. We walked in and a gentleman walked from the other end of the store seemingly towards us, but he never acknowledged us and he walked right past into an office area. Okay.... So we walk to the other end of the store where an employee comes from the back parts area and we ask him if someone was available to talk UTVs. He said "so-so does sales he's over there" (gestures to where we were and where the gentleman we now know is the sales person ignored us). Keep in mind we are the ONLY people in the store. So we walk over towards the sales desk and nothing.... No one came out. We waited. Finally we left. I can only assume since we were 2 women, not looking like bike riders, that we were dismissed.... Either way I will never return, and will tell anyone who will listen to go somewhere, ANYWHERE, else. You guys totally lost a sale (and a big one since the UTV I want is electric and costs significantly more).

At my first visit I looked around Wild Horse Powersports. there was a 1948 Chief with Side Car, in…read morefront of the shop. Note; my dad rode a 1948 Chief in the 50s. As I walked in to look at the Scouts on the floor, the sales man came up to me. He informed me of the deference between the Scout and the Chief. I left that day and pondered my decision. Months later I returned to buy my New 2022 Indian Chief. I returned and they had just had a 2022 Indian Chief arrive. I sat on it and all questions were answered. The weight and balance were surprisingly easy to adopt to. Everything the bike had to offer I was informed of. I than sat down and put my deposit down and ordered the Chief. Throughout the order of the bike, numerous calls were made to Wild Horse, all were returned with answers, Upon arrival they called me, and a pickup date was set. The options were put on and money saved with a $500.00 Veterans offer from Indian. Were installed. Upon arriving there I went to the back of the floor where my Ruby Smoke Chief was being wiped down. Papper work was done and there was NO differance on the agreed price. The hands-on briefing of the bike was done. Complete with a safety check list. This was not rushed and took some time, but well worth it. As the controls were unifilar to me. Next came my first ride on my New Chief at 28 degrees. It was the Greatest 5 Miles of my life! Once back , they all came out to to load the bike in the trailer, offering tips. Once home I rode it in the Living Room and Decorating it for Christmas, of course.

After walking into this shop back in June of this year and was greeted by John the owner, after…read moreabout 3 minutes of speaking with him, I knew I made the right choice by stopping into this cycle shop in my area. I told John what I wanted done and John took the time with me to explain exactly what they would be doing and he gave me a detailed price quote. Based on the way John treated me, I decided to bring my scooter to Iannace's Cycle Shop for the work to be done. I was told the work would take 3 days to do. On the second day I got a call from John and was given some good news, firstly, my scooter was ready to be picked up, a day earlier. Secondly, the actual price turned out to be over $100.00 lower than the original price quote, this because upon close inspection of my scooter, John found some of the parts I told him I wanted changed, to be in very good condition and didn't need changing. A win-win, picked up my scooter and it ran beautifully. Now, fast forward 5 months to just a few days ago, my son and I both have Can Am Outlander 570 ATV's. We wanted to get snowplow's installed on the machines. Iannace's Cycle Shop beat all the other cycle shop prices in the area, also able to complete the jobs in two days, other shops told me 4-5 day's. I told John that we would be renting a trailer from U-Haul to get our ATV's to his shop. Almost before I could finish my sentence, John said "come borrow the shop trailer to bring your ATV's to my shop". I don't know of very many business owner's who would go to such great lengths to help a customer in ways that go way above and beyond what could ever be expected of them. Bottom line is, best prices around, top notch mechanical services, quick turnaround times and great customer service, all designed to make the experience for the customer, a great one. I highly recommend Iannace's Cycle Shop for all your motorcycle, ATV or snowmobile needs, they also carry a large selection of accessories for all cycling activities. Thanks again John, you will forever be our "go to" cycle shop. Keep doing what you're doing and I'm sure your success will continue.

Love love love this guy. There are certain simple things I cannot do on my bike due to a hand…read moreinjury and he really came through for me. This is a family operation and his mom and I hung out while he worked on my bike. I can't wait to give him more of my business. And his prices are great too. There's gear there like saddle bags and leathers, helmets and gloves. They have everything.

STAY AWAY...Great at selling you a brand new ATV.....the owner of this dealership is completely…read morenuts. STAY AWAY!!!!! He wouldn't even do an inspection on my 2017 four wheeler for a warranty item and refused to sell me the needed part. I don't know how this man is still in business.

Asked what the shipping would be for a Honda part. On a Tuesday I was told it would be in Thursday…read moreor Friday. I choice this shop to order parts from because when I go to my Suzuki dealer parts come within two day. Next time I will be ordering online.

I just got done with meeting Peter to discuss a used Vespa he had for sale. I am a 60+ year old…read morewoman who has always loved them but only recently decided to get my cycle permit (licensing classes next, end of Oct.) so I can finally get to drive one! Peter was pleasant and professional, showing me all the ins and outs on a 2009 Vespa 150lx. He let me jump on it, move it off the center stand, and then later slide it back on, all the while explaining shortcuts to help me. Never once did he act like he was in a hurry or he was condescending. I was very impressed he never pressured me but took the time to explain various things and never seemed to give thought that I was a lone, older woman, looking at a scooter by myself. My cycle driving class results will determine if I will buy a Vespa but rest assured, Peter got my vote of confidence, and I won't hesitate to return to Vespa Schenectady at the end of October to see what used stock he has. I will update soon if I do get my Vespa from Vespa Schenectady.

Oh my gosh, where to begin. Peter who claims he is Vespa of Schenectady is total bullshit. He is a…read morecon artist and and totally unprofessional and dishonest. He supposedly did work on a 06 Vespa, but couldn't provide any work invoices or receipts. I contacted FOUR Vespa dealers around my location and not one could verify his part that he was charging 850.00 dollars for. Asked multiple times to show proof and he couldn't do it. He had excuse after excuse. I wouldn't take a brand new bike to him. And to top it off,he calls himself a lawyer. Only thing about this is he has been in court so much he thinks he a lawyer.

WOW ! A rider's dream store. Hundreds of new and used bikes. You name a brand and it is most…read morelikely on the showroom floor or in the barn. Saved a couple hundred dollars on my new tires. Install cost was a little higher than I expected but based on hourly rate and normal dealership per hour rates. Mechanic was above par, certified by Honda, and treated my bike with respect. These folks will now be my go to shop for warranty items and add on stuff. It is worth your time to venture to Coxsackie and check them out.