During the recent 7-day power outage I needed my propane tanks, [associated with my…read morehouse-generator], checked after 4days as we were heading into the weekend. I've been partially paralyzed for 12yrs and rely on an electric chair 24hrs/day. I was nervous that I might run out of fuel. Quality Propane greatly relieved my anxiety by directng my son on how to verify the status of the tanks [which was completely different from my generator manual] and assured me there was fuel for 4 days or more. Quality Propane, living up to their name, set an appt and filled me up 2 days later. Promptly returning my call, courteous and knowledgeable, I couldn't ask for more. Thank you Quality Propane!

These guys suck have no clue how things work. Refused to offer service on ASCME tank that was…read morepermitted and inspected by town.

Unkind and unprofessional. After 2 years of automatic delivery service, they decided to pull a fast…read moreone and deliver 38 gallons (whacking me with another $8 compliance fee). They filled my 240 total tanks in April and 6 weeks later, brought me another 38 gallons saying they 'estimated' when I would have used all of the 240 gallons. NO ONE would believe this to be anything but unscrupulous. My best guess is that price was going to drop the next day. Why show good customers respect when you can squeeze another dime for your pocket.

So far so good. Left another company who left us without propane for over a week. Quality Propane…read moreis local to us in Chester, CT. Great customer service.

Paraco has been nothing but difficult to work with. I had a locked in price and they attempted to…read morecharge me more than double that on two deliveries this winter. The two deliveries were authorized by energy assistance and instead of billing them, they charged my credit card twice. Then, my account was past due because they didn't bill energy assistance for it. I spoke to the billing department and they said it was all set. Next thing I know, I can't order a delivery because they put my account on pay ahead because of their billing department's incompetence. on top of all that, they have refused to give me the service records for my boiler, because the account used to be in my ex's name. An absolutely ridiculous company to deal with. I'm swapping out as soon as my tanks are empty.

Was told installation would be free and then received a $1000 bill. I had to call 7 times before…read moresomeone basically told me too bad, read the fine print. Don't use Paraco Gas, find a reputable provider instead.

Switching to Propane Depot made me realize how badly my former company was ripping me off. So glad…read moreI switched to Propane Depot!!!!

Great customer service! Prompt fill, which is automatic…read more Excellent price! Rewards for recommending friends! Soooo happy I switched! They made it so easy.

Spicer is the absolute worst. They consistently wait until the tank is at 15% capacity and blizzard…read moreand freezing conditions before attempting unsuccessful delivery. They also outright refuse to give an estimated date for delivery, illustrating their complete apathy toward an 85 year old homebound widow in the dead of winter. There are many other reputable and highly rated propane providers with consistently glowing reviews in the area to choose from.

This Company and its owner are a Fraud. If your choose to do business with them buyer beware. Due…read moreto their wealth, political affinations, and entitlement they believe and stand by the statement that they are NOT REQUIRED to ADHEAR to the CT Home Improvement ACT or any other Connecticut Law Building Code Statute etc. However, Case law not Spicer Law has been set in stone and although Spicer has force others to settle out of court and sign NDA's for explosions, oil leaks, damages, fires, multi year law suits, etc. Spicer is not licensed or Registered as REQUIRED by DCP. They sent unlicensed workers to my property, never finished the work, refused to finished, and caused installed hundreds of feet of gas lined not to manufactures specification. Which were then never bonded and grounded. The property nearly exploded. They have been well aware of all the damages which they have documented. Yet, they continue to peruse litigation to ruin my life, finances, and health. I AM ONE OF A FEW PROPERTY OWNER THEY HAVE DONE THIS TO. The below Case Law is one of Many that Spicer Gas wants to Ignore as they continue to defraud customers. New England Custom Concrete, LLC v. Carbone, 102 Conn. App. 652 (2007). "" For this proposition, the plaintiff relies on this court's holding in Avon Plumbing & Heating Co. v. Fey, 40 Conn. App. 351, 358, 670 A.2d 1318 (1996), that "[t]he purpose of the Home Improvement Act is to ensure that home improvements are performed by qualified people." The plaintiff's reliance on Avon Plumbing & Heating Co. v. Fey, supra, 40 Conn. App. 358, is misplaced. That case involved the applicability of General Statutes § 20- 428 (4), which provides an exemption from the writing requirements of the Home Improvement Act for services performed by "any person holding a current professional or occupational license . . . ." (Internal quotation marks omitted.) Id., 353 n.3. The question [*664] for the court was whether an exemption that permits licensed plumbers [***19] to enforce oral home improvement contracts also permits such an action by a corporation that employs licensed plumbers. Id., 353." This court's interpretation of the statutory exemption as including a corporate employer provides no authority for exempting the plaintiff in this case from the [**341] writing requirements of § 20-429. If every registered home improvement contractor were deemed to be a person holding a "professional or occupational license," this limited exception would swallow the rule. The plaintiff's proposed construction of § 20-428 (4) would not only be inconsistent with the principles generally governing remedial statutes; see Fojtik v. Hunter, 265 Conn. 385, 392-93, 828 A.2d 589 (2003); but would also be irreconcilable with § 20-429 (f), which unambiguously provides that failure to comply with subdivisions (6) and (7) of § 20-429 (a) makes a home improvement contract unenforceable.

IBG is an excellent service related company whom always provides me with fast service, with best…read moreprices as well. Their phone answering staff has always accommodated my immediate needs for propane delivery in any type weather conditions. For me it remains a pleasure to have good business relations with Ideal Bottle Gas, like Jumpin' Jack Flash (The Rolling Stones), they're a Gas, Gas, Gas.

Was a great company until Petro took over. Now they want cars moved, and gates opened. I've been…read morea customer for 25 plus years. Never had this problem beforehand.