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    Jaguar Melbourne

    4.4 (8 reviews)
    Open 8:30 am - 7:00 pm
    Updated 2 months ago

    Services - Jaguar Melbourne

    Routine automotive maintenance

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    Gatto's Tires & Auto Service - New errors after Gattos "fixed" my car

    Gatto's Tires & Auto Service

    (29 reviews)

    This is the most honest, efficient, professional tire store I have ever been to…read more They are friendly, quick, and customer based. Go nowhere else if you have a tire issue

    Dropped off our Chevy to get an oil change, I did ask at that time if they noticed anything with…read morethe steering or feedback as we described it, I was told all tests came back fine there was an obvious sound when turning the car while driving , which leads to me that they did not drive it. tech finally drove the car and heard the sound, he immediately called me up and said our struts were bad, ok sounds like a reasonable cause for the sounds, I went ahead and spent the $1,400 to get it fixed, tech said it was a brand-new car, 100% better and rode perfectly- I drove it- sounds and feel were still there, I took it back, let them know if was not fixed at all. The next day I called to see what was going on and the tech said- and I quote- "guess we were wrong it was not the struts" it was the rear end, I was told it was going to cost and additional $1100 on top of the $1400 we just spent. I feel Gattos guessed on what was wrong, no clue, just hoped it worked. I feel like no one really cared about what was wrong with my car, this was evident when i asked why the rear end was not checked, i was told because I didn't tell them it was the rear end that i said sound was coming from the front, so they fixed something in hopes it was the issue, without really trying to find out what the issues was. If they drove the car before "fixing" the car they would have heard the sound and as " professionals" been able to maybe guess a little better on what was wrong. we were taken advantage of, plus it took almost 2 weeks without my car which I was not told about, huge strain on my family/job not having a car, I let them know my frustrations and all i got was well we didn't know what was wrong, so we fixed what we thought was the issue. I am beyond furious. textbook example of BAD business, there team made a mistake and misdiagnosed the issues, why am I the customer taking the blunt of GATTOS mistakes, they admitted they thought it was the struts and clearly it was not, bad business. after multiple calls they "discounted" the second charge to $850 and made it sound like I was ripping them off. finally got my car back- the sound is gone but I have multiple warning lights, car struggles turn over and has issues accelerating. all which didn't happen before I took it to Gattos.

    Tires Plus

    Tires Plus

    (46 reviews)

    Just wanted to leave a 5 star review on their terrible workmanship and complete lack of…read moreaccountability. When my work truck started overheating only when in idle after a radiator replacement, i took it to tires plus by eau gallie. They told me that they had found that a fan assembly had been unplugged. When I contacted Greg, the store manager where they had performed the "work", he implied that I was LYING! How can they have a grown man working there as a store manager that can't even take simple accountability for an obvious mistake. I just wanted store credit for the ac diagnostic and vehicle inspection. They discounted it, but I still paid 90 bucks to find out they almost destroyed my vehicle, then they blamed the disconnected fan motor on the last people to change my oil, even though they're in completely different areas on the engine. Wow. Thanks guys!

    What a total joke this place is! I'll never enter that establishment again. Go in to have a nail…read moreremoved and plugged for one tire and the stupid guy at the counter had the audacity to tell me there wasn't enough tread and I needed to buy FOUR new tires! WTF! Did I seriously look as stupid as him?? Even one of their own mechanics told me before I left that I was better off going to a personal mechanic or buying the plug kit from Auto Zone because all they do at Tires Plus is nickel and dime people to death. Their own employee said that! I told him he sounded too honest to be working for crooks. I hope he tells them to shove it up their ass! I certainly did and I'm spreading the word! Tires Plus sucks! BTW...I got the plug kit from auto zone and it took me 30 minutes to repair the tire. So I got a little dirty. But not as dirty and crooked as Tires Plus bullshit!​​

    Jaguar Melbourne - autorepair - Updated August 2026

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