Andrew is an incredible guy. He went above and beyond to help me with my 1999 Audi A4…read more Having an old European car, I am used to having lots of surprise issues when I'm on the road away from my home mechanic. I live in NYC but am frequently traveling to the north shore of Massachusetts. I came in to State Automotive because my rear suspension was making some squeaks and I wanted to repair it if possible. During the inspection, which was incredibly thorough and documented VERY well, they found a control arm issue which was critical for safety. The squeak issue is actually not a safety issue and I would need to find the part from a third party as it isn't made anymore and getting it pulled at a scrap yard is not a good idea. Andrew couldn't find the part anywhere and I learned this is a common issue on these older Audi cars. The repair to the control arm was done quickly and at a very good price - especially considering the extra consideration Andrew gave to the issue. He gave me a lot of helpful information on how to address additional issues (or not) and was honest about the Car's prognosis. Lastly- worth mentioning that Andrew and his team provide fantastic documentation: a breakdown of all the car issues, photos of the key problems, and a print out for the missing parts needed to repair. If I keep the car and it need more service while I'm in MA, Andrew and his team will be my first stop. Highly recommended.

This place will rip you off. They told me one price, I had a feeling they were overcharging so I…read moredid my own research. Told them I would not like to proceed with the job. Because I said no, I got essentially lectured for 2 minutes as to why the job was going to cost so much money. As if it was going to change my mind. Took my car to another shop and they fixed it for hundreds of dollars less. Do not bring your car here.

Customer beware! I own a 2015 Mercedes and did not want to bring it to a dealer for this very…read morespecific fix. I was referred to Angies; have never been there. They said that they had the equipment to diagnose the issue and that his guy had 45 years of experience I asked what their labor rate was. He refused to provide me with the rate and told me that if I had to ask that I should not be coming there. He then went on to say that he would not work on my car. 45 years of technical experience and ZERO years of customer relations!

after scheduling an appointment in advance And confirming they would provide the requested service,…read more Upon arrival I was told they would not. Followed by a lecture of how people shouldnt attempt to maintenance their own vehicles. I didn't ask for a life lesson I needed professional service which I was denied. Ultimately their loss is anothers gain as I had my vehicle in for service elsewhere the same day. Terrible professionalism and need to learn how to talk to customers and not berate them when they are seeking your business. a very time wasting experience.

Sign on the road says 3.09 for gas, charge 3.40 per gallon?!?!???!?!? Apparently there's a…read morepathetically small sign above the pump strategically placed so that you don't see it without knowing to look stating a "sudden change of price".

I get my car inspected here and have always found them pleasant and fair. This is my go-to…read moreinspection station

Today I had the pleasure of meeting John! I was driving down the highway when my tire split i…read morepulled into the closest gas station and received help from 2 amazing fire fighters who were unable to get my lock lug nut off due to it being stripped . They did not hesitate to call and look further into helping me in my time of need ! They called John to assist them with getting the lock lug nut off. John arrived no more than 10 minutes later to save my day ! He was able to get the lock lug nut off and get my spare tire put on in no time ! When I tried to give this man money for his troubles he wouldn't take it ! Good people still ! I can't thank this man enough for his kindness ! I will certainly be giving this shop my business for my future car needs !

Byfield Auto has retrieved and returned my car, twice: first for an inspection sticker, and, more…read morerecently, to investigate a rattling sound that I had noticed. They checked it out thoroughly, explained what may be happening, offered to take it right back if things get worse, returned it and charged me...nothing. I'd have expected to pay at least for their time, but perhaps I'm just used to the ways of the big, bad city and modern times. These people are SO knowledgeable and SO accommodating, I can hardly believe my great luck to have found them. (They did come highly recommended.) Oh, and did I mention that they had to drive to NBPT? This is small-town, caring business at its very best. I would not hesitate to recommend Byfield Auto!! JoppaMom

Great Service!!!! From out of town and Todd squeezed us in. Fixed my truck in a few hours -…read moreoutstanding. They were recommended by a local girl we know.

Todd and Gray's Garage are my new goto service location. I was referred here by a nearby garage for…read moresuspension work they didn't do and the experience at Gray's was superb. I've done most of my own service DIY for over 50 years as a hobby though occasionally I need help with the big stuff. It's a comfort being able to talk with the owner about the repair and not have to chat through an intermediary. I will definitely be back.

Total incompetence here.. have had a couple of brief experiences here, all substandard. Most…read morerecently made a plan to have a vehicle looked at, dropped it off as agreed, only to get a call from them indicating they never agreed to a day/date and they were swamped and basically come get the car. Dumbest thing ever. Stick with Main Street Auto. Rami is the best.

From the owner: We perform MA state inspectionsread more

Fixed my tire quickly! He was friendly, prompt and very helpful. I recommend this Midas and would…read moreconsider them first for future car issues.

$780 for a muffler? Can't review their service or quality because I didn't get past the quote.read more

Been going here for years. Family owned business which is awesome to see, and they are very…read morefriendly. They are always happy to help, and they can usually squeeze you in their schedule if there is an emergency. It's because of them that my 2003 Acura runs like a beauty. Best mechanic in the area for sure.

My car ended up breaking down on my way home on the highway, I managed to drive what was left of it…read moreover at the end of a Friday and was lucky enough to run into Mike at American Automotive as they were closing down. Mike was more than helpful with my issues. He broke down the problems clearly and straightforward and was extremely honest in his recommendations and what I should do going forward. He was kind enough to run some tests and examine things under the hood and make some adjustments. Mike shared patience and made sure I was comfortable understanding the conditions of my vehicle while giving me advice and recommendations on how to go forward. If I lived in the area I'd happily have him work on my car in the future, your mind should be at ease knowing your vehicle is on the hands of someone who cares, is honest and takes pride in their work!

Nick and his crew are my guys! They treat me very well whenever I come to them. They call me…read morepersonally and let me know what's going on with my car while they work on it. They ask my permission before they do anything. They are always very honest with me and never try scam or upsell me or anything. I trust no one else to fix my car.

If you have become use to being lied to, deceived, and taken advantage do not go to Hathaways…read morebecause that will never happen. Their costs are reasonable, their service is top notch, and they tell me what is an actually wrong with my car and not what is the more expensive option. Oh, and my car is always ready on time or before their promise.