Took my bike to this the shop at 8 AM. I was told it would be ready by noon .stop by at 1 PM to…read morecheck on how it was going with bike. The bike wasn't even work on and the the mechanics were talking to customers . The guy at the front counter said my bike was going to pull the next counter set my bike But instead he pulled in the bike of one the guys he was talking with. This was my first and last time I take my bike there. I Believe your word is your bond and if you tell a customer they will be ready than be ready and stand by your word.

From the owner: Our experienced staff specializes in all things Harley Davidson from routine maintenance to full…read moremotor upgrades.

Made the mistake caring about Rob. A misunderstanding after 9 years he basically told me to f off…read more He is a great mechanic and knows what he's doing. But tiptoeing around him is a must I guess.

The manager/owner did me well with the replacement of my intake manifold. Very quick turnaround…read moretime like next day. Pricing was great in my budget as well. I use to go to the Shamrock location in Round Rock but Nick is closing his doors to take care of family. I would recommend KMA anytime over all Harley dealerships in the Central Texas area.

My service experience was nothing short of AMAZING! I took my bike in for service to have some…read morepreventative maintenance done because I have a serious need for my bike for reasons other than pleasure, and the discussion that I had with Boris beforehand was a very knowledgeable, common sense approach to meet my goals. Let me preface what I'm going to say by letting you know that I ride the living shit out of my 2019 FLTRXS! My bike has never run better than it did on my way home from Armadillo Bike & Chrome Works!! Boris and his crew are the most honest, experienced and trustworthy option for you!!! Give them a call. (You'll be glad that you did~)

Hands down the best motorcycle shop for harleys. Very knowledgeable for anything on 2 or 3 wheels…read more Boris and his crew have been working on motorcycles longer then any other shops.

The only place I go to get my bike worked one. Customer service is on point and work is second to…read morenone. Recommend 10/10

Hours need to be updated on Maps. Went yesterday cause it said they were open. The hours on the…read moredoors are only Mon- Fri

Debra has very poor customer service and communication skills. Makes customers feel like they're a…read moreburden and not paying customers. On the other hand, Her husband and the girl at the counter were quite helpful. So glad they took the time to talk to me about what I needed.

Took in new Kawasaki mule for first oil change. Was not told anything about all the labor that…read morewould be charged. Our appointment was at 9:30, we waited on mule in the parking lot. Mechanic brought mule out at 11:50. We were charged $420.00 for labor. The charge is $120.00 an hour. Called to complain and was told 2 mechanics worked on mule so had to pay for both. We will never recommend this dealership to anyone and we will never go back What a rip off.

Substandard service, Unprofessional, Incompetent techs. They will use the scare tactics. Customer…read moreservice was poor and no customer relationship. Will take advantage of service members serving at Ft Hood. Soldiers beware. V/r SGM.....

A little bit on the pricey side but everything in Killeen is though, but has a great selection of…read morehad to find parts. The staff is knowledgable and helpful, only real downside is the shop is a little small

Today I came by to the shop to see their progress on pressing in new bushings in my S2000 control…read morearms. 1 of the employee show me the arms. I was astonished towards his workmanship, but what surprised me most is the controls was repainted out of their courtesy habit I did not catch on earlier.

Brought my vehicle in for an AC compressor repair and paid based on their diagnosis. Shortly after,…read morethe AC failed again under warranty. Now they say they'll replace the compressor, but I have to pay for a full system kit that should have been identified the first time. They also claimed the system was flushed, which raises concerns about why it failed again so quickly. On top of that, my vehicle developed a coolant leak immediately after their service that was not there before. When I asked about it, they said they "didn't know what to tell me." Overall, this feels like an incomplete diagnosis and poor accountability. I recommend getting a second opinion before approving repairs here.