I used to LOVE this place. I heard it had new owners so I was hesitant to go. I tried it again and the service wasn't great. The girl taking orders was not very friendly, wore gloves, but touched EVERYTHING after she spooned it into the bowl. Looked like the gloves hadn't been changed for a long time. She seemed annoyed that they were busy and had a line of customers. The assembly line was very messy *yes they were busy* but they made no attempt to keep the line clean. The girl at checkout seemed annoyed that she was working and didn't even tell me my total owed, just pointed to the screen. The guacamole was delicious, but my bowl with chicken was beyond salty. I couldn't eat it because it was over the top salty. Things have definitely changed and I was very disappointed with my visit and the food read more

Quite possibly the rudest most unpleasant experience I've had at this place. The large extra sized girl that was so inconvienced go find a new place to hide, find a new job not in customer service, the night crew there is awful and should be ashamed of treating anyone like that. Laughing at the way my food was thrown together I even tipped I paid for food I couldn't eat couldn't even feed to the dog. And the taste inedible. The girl didnt use gloves for anything even grabbing chips. Sorry you hate the public so much word of advice dont work around children please this place needs to do better or just shut its doors end the suffering. Awful stay away ​ read more

Jalapenos - Nachos with chicken. Absolutely the worst ever tasted. - Mexican Near Me - Lima, Ohio

I got a beautifully, constructed burrito filled to the brim with delicious toppings. One of the best burritos I have ever had.

Two Locally owned restaurants. Great service with food cooked daily. Chip are made in-house and served with queso cheese. Portions are large and it's filling. Locations are Shawnee & Ada, Ohio read more

I don't usually write reviews, but this place deserves a great one. You get a very generous helping of food and it is very reasonably priced. The staff is very friendly and courteous. If you live in Lima or are just visiting the area I highly recommend stopping by. read more

This is my favorite place to take home Mexican food in Lima. I am diabetic and love cheese and sour cream but it is not the best choice for me. I can customize my taco, or bowl with options that are best for me with no attitude because the kitchen has to make substitutions. Service is always quick and friendly. The ambiance is quirky and fun. This is a great place to stop for take out read more

Great place that's similar to Chipotle but better! Chipotle is too salty and more expensive. Jalapeños offers large portions and delicious options. My favorite is the salad with the delicious vinaigrette. Rice, beans, veggies, salsa, and guac instead of cheese and sour cream. Perfect! They do have delicious queso as well! More eco friendly containers would be my only recommendation :) read more

Great food and service. Would go there over Chipotle any day of the week. Get the chips and guacamole with your order!

Being from Houston I know what good Mexican food is. I will say that this place is ok. Better than expected. I ordered the beef and chicken fajitas. I have to say they need more meat and less peppers and onions. The food and ice tea were both good. The service was good as well read more

This is kinda like chipotle but better..I was there for the fish tacos and was not disappointed! During lent they do fish tacos ,bowls or burritos on Fridays. You can get it there way or make your own..there way is cheese, pico, cabbage and a spicy sauce. I highly recommend you try this..normally I would not be able to down 3 tacos but these went down like Garfield and lasagna lol..only wish it was around all year! Taco Friday!!! Don't miss out!! read more

If you're used to eating at Chipotle I wouldn't recommend eating here. Food was ok tasting but no where near as flavorful as Chipotle. Yes the quantity might be more and price is cheaper but you get what you pay for. read more

Good in and out burrito place. The food is always good. Occasional have some change over in staff. Nice and local burritos and burrito bowls read more

Jalapenos - a stack of black plastic plates - Mexican Near Me - Lima, Ohio

Great food and friendly service. Had the nachos and they were huge!! Would definitely here again.

After receiving an invitation to try Jalapenos again, I visited with a burrito fanatic who has traveled the country hunting down the best burritos. However, she ordered a burrito bowl, so we'll never know what she thinks of Jalapenos' burritos. Anyway, I ordered steak this time and absolutely loved it. Again, it didn't have that cilantro-lime tang mastered by Chipotle, but the ingredients were fresh and delicious. Jalepenos is doing its own thing and doing it well. Also, the assortment of hot sauces and loudly clicking illuminated sign in the lobby make for extra Mexican fun. read more

went to Jalapenos after ordering by phone. When I called, the man I talked to was very friendly, and he gladly took my order over the phone. As someone who doesn't go to Jalapenos often, I didn't know what you could put in a burrito, so I asked for options, and they were given, even explanations for foods like barbacoa. Since I wasn't going to be at the restaurant immediately, I asked for it to be put on hold, and it was. When I went to pick it up a few minutes later, they were just finishing up the burrito, probably due to customers in line at the time I called. I then paid, with a coupon, and I got a free drink. After eating the food, I can happily say that I had a good experience, for the most part. The only issues that I had were that the food wasn't as hot as I would like it to be, and that the burritos were labeled wrong (since I ordered two burritos). My verdict is that this is a great restaurant, but if you are ordering more than one burrito at a time over the phone, please do so at your own risk, and don't expect your food to be steaming hot. read more

Love love love! It's like chipotle but 100 times better. Comparing jalapeños to chipotle is an insult because this place delivers an outstanding product! Could not ask for better food or burritos!! Also you get a lot of food for a reasonable price. This place makes my heart happy! read more

this is our home town version of Chipotle. And the Chicken, Black Bean, rice, fresh Corn and Tomatoe Salsa, sour cream, cheese, and Guacamole...is the best. read more

No need to buy laxatives, just eat here and make sure to have a restroom very close by!

Similar to Chipotle but better and cheaper. Local restaurants are better than chain store. Owner operated with their own recipes. Fresh, hot food, prepared in front of you. read more

Great burrito bowls, I frequently eat here on average two times per week for lunch, they are friendly and quick.

I love this place--been eating there a couple times a week for the last month or so. I get the burrito bowl with brown rice, black beans, chicken, corn salsa, jalapeño salsa, & shredded cheese. My hubby gets a less spicy variation with steak, & with two drinks it's just under $20. Great food, great prices, staff is super nice & helpful, & it's a comfortable atmosphere - couldn't ask for anything more. read more

I love this place! A good local spot! Food always taste fresh. Only reason not 5 stars is bc the queso cheese is always overly diluted but other than that I highly recommend! read more

Decent food. Gets 1.5 stars in my home town, DC. But pretty good for immediate vicinity (Arby's, pizza, McD's, cheap Chinese). Worst ventilation system ever? My coat and jeans smelled like a burrito for the rest of my trip. Yuck! And why no beer? Pizza place next door has it read more

The place at Shawnee is awesome. Forget about the chains, come here instead. Don't expect fancy, shiny artifacts to distract you from the food. I ordered the Burrito Bowl and they packed it in. For just $1 you can get a huge spoonful of guacamole, try that at the chains. Yes the service is great and the ingredients are fresh. read more

Have been eating here since it opened, but I will never return. The service for the last several months has been awful, the people working there are not friendly. We usually get the bowls, they reduced the size of the bowls and the servers do not even fill the bowl like they used to. So you get smaller bowls with less food and increased prices. Recently we went in for a carry out order and when we got home the server did not put the lid on the hot cheese so it ended up all over everything in the bag and no cheese to eat. What went wrong with this place is amazing, do not eat here or you to will be disappointed. I wish I could post pictures of our lastest and last purchase so you to could see the down fall of a local restaurant. read more