We purchased our home that was built in the 1940's back in 2013. As our children grew bigger we…read moreneeded to make our kitchen and the rest of the first floor more suitable for our family's needs. We consulted multiple companies to bring ideas, design recommendations, and experience to help us make an informed decision. Master's Kitchen and Bath were the last company we spoke with, and I am glad we did. Having an older home leads to a lot of questions and uncertainty. All of the concerns and what if's (which lead to a lot of added unforeseen expenses) were addressed with clarity, confidence, and the reassurance we were looking for. From the first consultation, design process, and throughout the remodel, we felt we made the right decision to hire Master's. Working with everyone at Master's Kitchen and Bath was a great experience. The project manager listened to our vision, and he was able to come up with a clear plan on how to make it happen. The designer was very in tune with our style preferences and provided us with a lot of great options, a lot of which we had never considered. The entire crew that do everything from demo, electrical, plumbing, and installation were absolutely amazing. True craftsman who take pride in every detail. We are extremely happy with how our home turned out, and would 100% hire Master's to work in our home again.

I had a great experience with Masters. I did a kitchen remodel with them and worked mostly with…read moreSasho and Igor. Everyone is very professional. I like that they have a showroom, which makes it easy to check out cabinets, materials, fixtures, etc. Once they started, the work took 3-4 weeks. Igor did most of the work and is very neat and thorough and easy to get along with. Everything came out pretty great. Plus they cover the wood floors with paper and cover any carpet with blankets and keep everything as clean as possible. Overall I feel great about choosing them and will probably go with them again for my bathroom in a few years.

This place has the latest and greatest. Displays are sold…read more Here's the thing; the customer used to be important. The attitude I received; how dare I inconvenience this man with a question? He shuffled me off to his underling; and let me know of my unimportance. This really makes me want to come back and send my friends. Beautiful shop - bad attitude.

My wife and I purchased kitchen and bath faucets from Advantage about 14 yeas ago and the service…read morewas great then, and 14 years later the service is just as great. We recently had issues with a faucet and handle, and the customer service rep (Corinne) at Advantage was amazing. Within minutes she had found the parts I needed and arranged for their delivery at no cost. It pays to go with top quality products. And, if you can, get them from Advantage - a top quality shop with a top quality team. I can't say enough good things about them!

Kitchen & Bath Mart gave us the best renovation experience we have ever had! We had a horrible…read moreexperience with another company who only replaces showers. We were a bit skittish about redoing the rest of the bathrooms, but after meeting George at Kitchen & Bath Mart, we immediately trusted him. George did not disappoint. He (and Joe) thoughtfully designed two beautiful bathrooms, which perfectly matched two showers that they didn't even put in. George was unfailingly prompt, reliable, thorough and professional, every step of the way. George, Joe and Dennis kept us updated, started our project exactly when they said they would, and helped to create two bathrooms that felt like luxury at a very reasonable cost. The construction team, headed by Shaun, was as professional, prompt, courteous, and detail-oriented as George and his team. Shaun and his team were even able to help us with much-needed drywall and paint repairs in our home, which were not part of our original project. We are forever grateful to Kitchen & Bath Mart! We will definitely go back when and if we ever need to redo our kitchen. Highly, highly recommend. Kitchen & Bath Mart is one in a million.

Sales man was amazingly rude! It felt like I was transported back twenty years ago when a women of…read morecolor walks into a store and the white sales man assumes you don't know what you're talking about and talks down to you and then tells you that the store only sells mid to high range items that are above your range. And how did he know what my price range was? Cause he didn't ask. So go here if you want that to happen.

4Ever remodeled our 2 full bathrooms this summer, and the entire process was very smooth. Our…read moreremodeler listened to us very carefully and created very beautiful renderings. He helped us choose beautiful, high-quality materials within our budget. Also, he gave us great advice in choosing the colors that matched our bathroom theme. As for the actual construction, 4Ever were willing to work around our schedule. We were provided a calendar that included the entire schedule. The process was very smooth, and the disruption was minimal. All the workers were punctual, professional, and respectful. Everyone cleaned up the area before they left for the day. We were also impressed with the fact that some of them were even willing to work on weekends to keep up with the schedule. Moreover, the craftmanship is excellent, and all the workers are seasoned and highly skilled. 4Ever transformed our 2 full bathroom with a tub to a very beautiful walk-in shower. We were also impressed with how often and quickly the team communicated with us. Every week the team leader emailed the update and let us know the upcoming works of the following week. Moreover, our team leader always texted me in advance and let us know when the workers were coming. The team always answered my questions right away. Indeed 4Ever went the extra 10 miles for us. For example, after the remodeling was over, team leader stopped by and made sure that everything was organized and clean. We truly believe that 4Ever wants to make sure that their clients are satisfied completely. The care, service, and communication exceeded our expectations. Now we have a very beautiful bathroom, and we are very happy that we chose to work with 4Ever Remodeling. It was very pleasant to work with the team. We have a few more interior projects in the future, and we would like to work with 4Ever Remodeling again.

We paid $30k+ for a bathroom remodel and did not receive the design services, project management,…read moreor craftsmanship outlined in our contract. The contract specifies a clear process: design completion, written client approval, project schedule, parts ordering, then demolition. 4Ever did not follow this process at any stage. Our designer scheduled demolition before the design was approved. When she arrived for the contractor walkthrough, she claimed to not have received my voicemail or email requesting a design revision (included in the contract). She walked the contractor through the unapproved design and attempted to schedule work to start that Friday. When I objected, she claimed this was to stay on schedule with my contract. I had to quote the contract back to her via email, where it states "an updated start date and schedule will be provided during the design process." No project schedule was ever provided, despite the contract explicitly stating one would be. The designer then asked me to approve materials in Buildertrend with no final design, and told me NOT to refer to the design in Buildertrend to visualize my final bathroom because that design is "for the contractors" -- and to instead trust the studio samples. So I was supposed to commit $30k based on physical samples and my imagination alone. On May 1st, we reselected the materials (fortunately we opted to purchase hardware direct from Ferguson, after discovering 4Ever's significant markup) and our designer promised an updated design. By May 15th, my bathroom was fully demolished and unusable -- no design received, no design signed off, and no project schedule. I did not receive a final design until the following week, after email reminders, and it did not reflect what had been selected in the studio. I emailed our designer photos of the tile I had taken in the studio v. the tile in her design and asked her to change it. On May 20th, she said she'd look into it. I heard nothing back until I sent her an email reminder on May 27th. 4Ever had ordered a special-order, non-returnable tile without providing a final design and without my design approval -- disclosing this only on May 28th, after the bathroom had already been demolished. I was then told work could not continue until I approved the design. I left a voicemail with the manager, was promised a callback, and never received one. The tile issue was resolved and we signed off on the design, but problems persisted. A project schedule was never provided at any point, despite being promised in the contract's scope of work and requested multiple times. Our sales rep had quoted approximately 3 weeks total. Shower glass was not installed until July 3rd -- almost 2 months after demolition began. Once we were finally able to use the shower, we discovered a grout crack running from the ceiling down 2/3 of the shower wall. Upper management's response was that this was normal. It is not -- grout failure of this extent within days of installation is a workmanship defect. After I submitted 17 photos documenting cracks and bubbles, a contractor came to repair the work on July 21st. That same day, our PM tried to get us to sign the project closeout document, which triggers final payment. We declined to sign until we could verify the repair held. Our PM persisted, saying defects would be covered under warranty. Despite not signing the final document, 4Ever tried to send us an invoice for final payment. We gave it a week and scheduled our PM to collect final payment. On that day, we received a voicemail, email, and multiple app notifications stating we were overdue, would be charged late fees, and that 4Ever had already contacted their attorney and we would be liable for their legal fees. We later learned 4Ever placed a lien on our home over the disputed final payment. Post final payment and grout fix, we're finding more cracks in the grout. We did not receive $30k worth of a remodel. We received failure to follow contract process, defective workmanship, terrible communication, and legal threats. Do not recommend.

We were warned repeatedly: "A kitchen remodel will be a nightmare--don't live there while it's…read morehappening!" That, along with a few other cautions, set our expectations before starting our project with Kitchen & Baths Unlimited. For my wife and me, however, the experience turned out very differently. We cannot say enough great things about Nancy (design), Owen (project management) and the entire team that meticulously executed the remodel. While I work from home and my wife commutes downtown, we decided to move forward with gutting and remodeling the vintage kitchen in our 100-year-old farmhouse in Evanston--and we couldn't be more pleased with the outcome. Yes, the demolition phase was a bit loud, as expected. But after that, the usual construction noise--hammering and drilling--was manageable. The team did an excellent job minimizing disruption: adjacent rooms were carefully sealed to contain dust, wood floors were protected with panels, and window treatments were wrapped in plastic. Design selections were also made easy thanks to Nancy, who guided us through choosing colors, cabinets, and countertops that matched our vision. The result is a beautiful transformation from a neglected, dingy farmhouse kitchen into a bright, modern farmhouse space. The Italian tile backsplash complements the quartz countertops with subtle veining. The lower cabinets are a soft gray, while the upper cabinets are white, creating a clean and balanced look. We also upgraded our appliances and fixtures, including LED ceiling lights, a Bosch microwave drawer, a professional KitchenAid range with a matching hood featuring an infrared sensor, and a modern stainless-steel farmhouse sink with a gentle bow. Despite an initial delay with the permit office due to a previously applied for permit that KBU helped us manage, the project stayed on schedule. We made a few minor upgrades along the way, but thanks to Owen and Nancy's guidance, we remained on time and within our overall budget. The KBU crew was professional, punctual, and highly skilled. Communication was seamless--especially since I was working from home--which helped address questions quickly and keep the project moving efficiently. In the end, we passed all inspections and received written approval from the village within a day. For us, this remodel was a great success. Thank you to Nancy, Owen, Patricia, Rade, and the entire team! You are the BEST!

fabulous kitchen remodel in Logan square neighborhood of Chicago. having done a few kitchen…read moreremodels before (north shore and colorado), I felt some trepidation approaching this project in our new home in Logan square. luckily, I found KBU! I worked with Julie (designer), her team led by Jesus, and of course, owner Owen. Julie came up with ideas I hadn't even thought of and was able to convert an old, smaller space, into something that felt luxurious. Jesus and his team were super hard workers, pleasant to deal with, trustworthy, and highly efficient and knowledgeable. Everything was overseen frequently by Owen. I was blown away with the gorgeous result and the seemlessness with which this project was completed! I highly recommend KBU to everyone!

Peter & crew are very, knowledgeable, patient, professional & efficient. They gutted my kitchen &…read moreit is magazine picture perfect! Peter walked me through the process with ease. I would highly recommend Peter Renovations for your home remodeling needs. Reasonably priced. These guys are truly awesome!

We are overall happy with the way the shower turned out, but there were a few things that left me…read morefeeling less than satisfactory. After reviewing the scope of the project, it was estimated that it would take a week and a half to complete. Not only did it take over a month to eventually complete, the days that the team would work were unpredictable. On several occasions, as the team would leave for the day, they would tell us they will be back tomorrow, and then not show up. Or, they wouldn't be able to tell us when they would come next, and would surprise us a few days later. They ended up needing to complete this project after I had delivered my baby (original timeline would've been completed weeks prior to my due date). Additionally, we noticed there were a few design decisions that were made without consulting us, like the drywall of the shower/re-installation of the water gauge (it's now not flush with the wall and very loose) and the selection of tile at the base of the shower that doesn't match the floor. He had offered to come fix the water gauge, but after coming to look at the issue, he has not gotten back to us in 5 weeks. I had high hopes for this project, and while it still looks nice, the lack of communication made it really difficult to want to recommend Peter or use his team again for future projects.

Highest possible thanks and praise to Alan and the nice people at Better Kitchens. They truly went…read morebeyond, delivering even more on a project than I could have hoped for! Grateful to have found them and would 10/10 work with them again on any project. Alan himself is a walking history of kitchen details e.g. hardware and truly seems to love delivering results to his customers. A small group that gives personal service and great results. One of the best home project companies I've ever worked with. Thank you

We had our kitchen redone by Better Kitchens last March and it was a great experience. We don't…read morehave a huge, fancy house, just an average Chicago bungalow but our designer Judy managed to use every inch of our kitchen in ways we never even thought of. I had a lot of ideas as to what I wanted but she was able to improve on them and give me a prettier kitchen than I even imagined. The quality of the cabinets is great. They are so solid and beautiful. My old cabinets were cheaper quality and started falling apart from the insides. These are obviously much better made. Judy was also able to keep me on budget. When I started choosing items outside of my budget she was able to find alternatives that were just as nice but more affordable to me. Her contractor Jim and his men totally gutted my kitchen and redid everything: electric, drywall, floors, cabinets, painting, tiling, the works in about 3 weeks which I thought was pretty amazing. The work was high quality! I have had a lot of work done on my house in the past 20 years and this was the most professional group I have ever seen. They were not satisfied unless it was perfect. I'm just really impressed. I have to say yes, you probably could find slightly cheaper cabinets at Ikea or someplace like that but I honestly do think you get what you pay for. I also don't think you would get near the same help as you would from Better Kitchens. PS - I think they have a photo of my kitchen and you should ask to see it because it is pretty gorgeous if I do say so myself! (I have gray cabinets - yes gray!)

Paige is a natural. She has a great eye. She picked out wall colors, wall covering, kitchen…read moreknobs, artwork and accent pieces I never would have known to choose that look fabulous! Paige has a warm, mellow vibe that takes away the stress of home projects. Another plus is she is on the affordable side. Hire her!

From the owner: Eclectic, Beautiful, Bold Interiors. We are the design destination for those that love lacquer,…read morewallpaper, a fun print, and ultimately want their home to be unique. We are not a copy and paste kind of firm. People that come to us want artsy, interesting, personal spaces and are happy to sit back and let us lead. We can't wait to create with you and make your dream space come to life.

Angela L was very helpful and knowledgeable with all the bathroom fixtures I needed for the…read morerenovations of the 2 bathrooms, I highly recommend using her in any of your renovation needs!

I'm in the early stages of planning a bathroom reno project and one of the contractors I've talked…read moreto suggested I go here, as she uses them for a lot of the work and can get special contractor pricing. I came here to look around and see what options are available, and I love that they actually have floor models of tubs so you can sit/stand in them to see what they're like, versus only seeing photos online. The prices they quoted me (using the contractor partner's pricing) seemed reasonable-ish, compared to what I saw online for the same items through other suppliers. I haven't made any final decisions yet because it's going to be an expensive and annoying project (I only have 1 bathroom so trying to figure out how to navigate not having a toilet or shower for a week or more is fun). Once I'm ready to commit, I'll likely end up buying the new tub and toilet from here, and maybe some fixtures.

Make sure that when you pay full price for a new item, you actually receive a new item. We bought a…read moretoilet recently that was sold to us as brand new. The toilet was delivered and the box had been sliced open throughout and sealed with loose tape. When my plumber arrived, he was shocked that the toilet had been used, perhaps as a floor display, or as a customer return, as it had wax on the bottom and the box containing the seat had been completely torn apart. Crawford offered us a discount on a future item but would not make good on the item in question. I would not recommend this company.

OVERWHELMED was an understatement BEFORE I walked in to Crawford. RELIEVED was the feeling I had…read morewhen I left. STEPHEN GERTZ, a designer with Crawford, met with me and helped me do what I thought was impossible. I walked in with my drawings and specs. Stephen easily walked through the amazing show room explaining and pointing out options. Stephen listened to my budget, concerns and style and was both efficient and effective. I left Crawford having picked out EVERYTHING I needed for three bathrooms and a kitchen remodel. I'm going back and I'm asking for STEPHEN GERTZ! He was AWESOME! (To Stephen if you ever read this review - Thank you again! Looking forward to posting here again after everything is installed!)