I absolutely can't stand going to pick up my order and being told they ran out of something and did something else instead. CALL the customer or WAIT till they arrive to do something. I shouldn't be charged for blueberries if you ran out of bananas and thought extra strawberries would make up for it. SO FRUSTRATING. read more

This location is a piece of shit! Every time I order from the app it take 30 mins before the actual location makes it. They r already out of ingredients but they don't tell you when u are ordering. The employees here are the worse in customer service. All thinks they are all that! If there's a zero stars or negative I would have picked it. Still here and It's been 40mins phone order. Shit hole! read more

Jamba - a woman standing in front of a counter - Juice Bars & Smoothies Near Me - Lancaster, California

Order the mango a go go used to be very good but now is like water down so sad before I loved now not so much

I love coming here. I crave this place probably More than I should. My favorite is their açaí bowl! I like to add an extra frozen banana to the base and extra granola and honey. Nighttime staff is super friendly and easy to talk to (never able to come during the day) I recommend this place to everyone read more

Extremely slow and unorganized. I use the app to order ahead and still wait 20 minutes.

Love this Jamba Juice other than the customer service sometimes. Most of the time the service isn't bad but I have gone a few times in the afternoon and the front counter person taking orders has been really rude. Other than that amazing smoothies and energy bowls love this Jamba Juice ! read more

Jamba - Energy bowl and sausage wrap - Juice Bars & Smoothies Near Me - Lancaster, California

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This is by far the worst experience that I have ever dealt with living in and will probably be seven years. The manager of this facility is very nonchalant and rude and couldn't help the customer I purchased a gift card for $25 and they gave me a five dollar gift card in return. I purchased this item with a card without a chip and today when I went in they said I could not use the same card that I purchased the gift card with to buy me a beverageShe told the employee to tell me that it was new policy and she will not attend to the. read more

This location is dirty inside (plus a little outside), smells, and long wait times. Customer service is okay.

Back again, over 30 minutes waiting for a drink, should have never returned here, terrible service.

Jamba Juice is very nice place, my kids love this juice. Staff is very helpful. I do recommend it. read more

Jamba - Juice Bars & Smoothies Near Me - Lancaster, California

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I love love love Jamba and this location is very efficient and clean with super friendly staff! I didn't know Jamba made protein shakes but they do and their cookies and cream with banana, whey protein and cookies and cream cookies is so yummy and packed with 28g of protein, perfect for when you're feeling a little hungry or maybe after a workout. Does have 37g of sugar but that's probably what gives it the yummy flavor! read more

Jamba - Cookies and cream protein shake so yummy! - Juice Bars & Smoothies Near Me - Lancaster, California

It is ridiculous how long the wait is at this location! Had to wait over 20 min for an order that was placed online for pick up. First and last time I come to this location. Ill stick to the jamba in palmdale. read more

A little pricey, and it'd be nice if you knew the price before you placed your order. Otherwise, it was good, fresh and completed quickly.

Joseph was super helpful and very quickly made my drink. It was nice to deal with someone so helpful especially after a long night at work.

I'm really grateful for their patience, time, & understanding! I go their quite a lot, some staff know me by my name. That's comforting, for me it's must of a neighborly staple to have in the community plus the healthy options it has especially nowadays. For the most part, I've had the best customer service here. I'm grateful they do their best to hear me out & accommodate my preferences as well as educate or fill me in on why things are a certain way etc. I found as long as you tell them in advance, not last minute, they'll be able to remember a certain preference like I.e. Easy ice or leave my smoothie lumpy (for me a little raw, the better). I'm sure it's been tough with all the adjustments with COVID, they're enduring & glad they're open, giving it all they got. read more

Ordered the smoothie pack 48 hours prior to pick up. Showed up and the clerk didn't know about the order. I showed the clerk my receipt and she still seemed confused. She checked her receipts and found my order. The clerk proceeded to tell me the smoothie pack will be ready within 30 min to an hour. She also advised me to order in advance. Keep in mind I ordered 48 hours prior to my pick up on the mobile app. I spent $75 on this smoothie pack and wanted this for my morning meeting. This was suppose to be a thank you gift for the employees at my job. Well, that didn't happen. It was very disappointing how the clerk handled the situation, no empathy and made it seem like it was my fault for ordering last minute. My advice to upper management, train your team. Give them the proper tools to be successful. Also, have the team handle refunds & complaints at the store level. Not a 1-800 phone number or email. read more

I came here last week told the lady that I ordered a aloha pineapple and they made me a mango goo goo I was polite and told her can you please make sure they make me aloha pineapple and she didnt even say a word . Very rude ladies that works here ..I'm disabled and no chairs I lean on a table cause back is killing me she than yells out real loud and says excuse me sir you cant lean on the tables there service here sucks !! No ones happy working here. All.sourpusses !!! No one smiles just very unfriendly workers I'm done coming here !!! read more

Today I came in with my grand daughter Gwendolynn and ahe ordered a drink and she didnt like it so Shannan was so kind and nice to her that she made her a new one and Gwendolynn loved it....Thank you Shannan for being so kind . ... read more

I used to love Jamba Juice but I kind of didn't like the smoothie that day. I don't know. The place was filthy like somebody needed to sweep the floor. Order took forever. Usually expedient but not that day. I will comeback and try next time but everything was mediocre at this visit. read more

Jamba - Juice Bars & Smoothies Near Me - Lancaster, California

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Ordered four jamba bowls to have it ready during lunch break. We ordered through the jamba app and received an email staying order will be ready by 1:02pm our driver got to the place and picked up our order our work is 0.8 miles away and got to us melted, watered down. Called the manager and wanted us to Come back return the bowls and they will remake it, our lunch is over by then. The manager is so rude and does not care about cusyomers. They need to fire Melissa the manager. Reported her to the corporate and we received a refund plus Jamba Juice gift card, that's how it should be done to not lose customers! Don't ever come here unless a change of manager! read more

This is the worst Jamba Juice I ever been to. Service here is complete garbage. Very disrespectful people. Never coming to this one again.

I love Jamba juice I always order the chili mango smoothie it's my favorite item I don't go often only like three time a month. The workers are nice and take orders well this Jamba juice is clean and offers outside seating read more

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Disappointed when I ordered a fruit bowl, they don't know how to make it, they don't put honey like they should and give you black ripe bananas. I would rather not come here anymore, the turn over is very high. read more

Siarah helped us and she was kind of nice but our drinks didn't taste right. Been ordering the same thing for year's. Maybe she's not trained correctly? Idk what the problem was but won't allow her to make our drinks anymore. FYI I made this review about a month ago and forgot to post. read more

The service here is subpar. The staff is never on the same page and if you pay with a debit card it has to have a chip otherwise they wont accept your payment. Soooooo, they would rather let a customer leave than to accept a card that doesnt have a chip as if the money wont spend. Absurd. read more

Rudest customer service ever! A line of people including myself having issues with the poor internet service to order drinks at this location today. Employees were rude and sarcastic when being explained that they were having multiple issues placing an order. Took me an hour for 2 drinks. Robecks next time! read more

Amazing service. Very talkative and kind. Juices are amazing and done to perfection. Would recommend comming to this jamba juice.

Very friendly associates, especially in the morning when I come to grab an açaí smoothie. Recently was recommended the 'White Gummy Bear' smoothie and the 'Nutty Almond Butter' bowl and I love them. read more

"Matthew in training", thank you for the lovely smile! :) An extra, special something to brighten the day :)

Ordered a Smooth Mango Talkin' Mango, should be called Chunky chewing Mango, it was definitely not smooth. Too chunky, it was more chewing than drinking. Needs to be blended better. Also, I ordered a Strawberry Surfrider, was ok, but towards the end it just didn't taste right, like the strawberries were not clean thoroughly. Left a bitter "dirt" taste. After reading some reviews, I think HQ need to do quality checks. Bet it NEVER will happen, too "costly" so they rather have people complain and not go back. Oh well... read more

First of all, why only online orders. I understand not being able to go inside to place the order and they have a table blocking anyone to go inside. (Again that's fine, protecting your team) but I literally cant place an order to the worker at the door(again there's a table blocking us at least a couple of feet) . Even if I wanted to place an order the service there sucks! Do better read more

I called in to start an order as i always do and when someone answered the phone they tell me "we're not taking phone orders right now" what is the point of answering the phone to tell paying customers that. I then proceed to go to the store where i see all the workers just hanging out inside with no customers in just confused why phone orders are not being taken anymore . read more

I visited this location around 6pm today and their service is amazing! I got two smoothies and they were both perfect and really delicious. I've visited here before and my past experience was terrible so going back today, and being served the way I was, tells me they must be under new management. Becca was super friendly. I'll be back read more

Super good smoothies my girls love this place. We come here regularly and it's always clean and very fast service. Their always polite and very informative when asked them something regarding their smoothies.. read more

I went by to Jamba Juice this past Sunday (labor day weekend) thinking it would be lonely. It was very busy but the crew handled things in a good manner. We kept being reminded that someone would help us. Didn't have to wait too long for my smoothies. Great job read more

All of the reviews from the last year are basically one star. It's that way for a reason their service is terrible and they somehow mess up the smoothies. Only 4 people in there and we all waited about 30 minutes for our drinks. One girl was moving like a sloth while messing up everyone's drinks and the other girl just rang up orders and washed the blenders. Not sure how they made a carribean passion taste like apples and ass but they managed. read more

It took about 20 minutes and 3 different people to finally place my order because one of the employees incorrectly entered something on the computer. When I finally placed my order it took about 10 minutes to get my drink. Seems like with 7 people working this place should be a little more efficient. Won't be coming back. read more

Not sure why it says you accept Apple Pay, but when I tried to pay using it, I was told they do not accept it. I was embarrassed & sad. Please take down that you accept Apple Pay. read more

Would've been great until they refused to pour the drink I paid for into my reusable cup. I've never had any issues here before so it was pretty disappointing and a complete waste of my time. But no worries I won't be spending my money there again. read more

These employees are as ghetto as they come! They have a bad attitude and not friendly what so ever! I go in with my son in the mornings before school and none of them are attentive and whatever you order seems to be a big problem for them. This morning I went again and both employees were wearing their hoodies ! Like ok we get you're trying to look like a bunch of thugs but that's a bit ridiculous. So different compared to the one in Palmdale. I've never felt so uncomfortable being inside of a Jamba Juice . read more

Jamba - Both employees wearing hoodies - Juice Bars & Smoothies Near Me - Lancaster, California

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