Typical service experience, smoothie was on point and tasted amazing. The store was dead with no one inside but clean and smelling fresh .

The worst smoothie I've ever had. It didn't even taste like a smoothie, it was more like a slushie. It tasted like they just blended ice with the smallest amount of fruit, if they even used fruit. For $9.50, you would expect it to at least have the consistency of a smoothie. read more

Jamba - Juice Bars & Smoothies Near Me - Rialto, California

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Straight BS! Came here Saturday at 11:38 and the door was locked. It was a light skinned black girl with curly hair working. I kept knocking on the window and she was acting like she didn't here me, while I could see her at the sink washing dishes. She looks over at me and then just looks away. I'm knocking so hard, that I get the attention of people passing by and they are asking me, "Are they not open?!?" I was like, "They better be, I placed an online order, and I see someone inside". Two minutes later, she unlocks the door...acting as though that incident didn't just happen. No apology or anything! On top of me not being able to get in, my order wasn't even ready, so I had to wait even longer, for my order to be made!. I was not at all happy about what happened. read more

I waited 25 minutes for one drink and an Acai bowl. I know they were busy, however their management skills were very poor. They were very, very unorganized, probably the worst organizational skills I've seen from a business and that was overall what was making the service so slow, not the fact that they were busy. Also, I overheard them making my Acai bowl, and one of the girls said "how's my Acai bowl there?" And the other girl said "good enough." Good enough is not what I paid for...so heading that was kinda crazy. Anyways, my smoothie tasted horrible, it had a very strange after taste, like chemicals read more

Customer service is horrible. I did a order ahead for two juices. They called me to tell me their juicer was broken, which is fine so I requested a refund. It has been almost a week and still have not received it. I've called multiple times and they will not connect me with a manager or give me a corporate number and hang up on me read more

I've been here like 3 times and the juicer is broken. Every time and this has been going on for months. I know they changed the name but before it was called Jamba Juice and some locations still have that name. So it's like going to a donut shop and for months they don't have donuts lol it's crazy. The workers are also in my opinion over worked which is why they all seem so grumpy. I've noticed that when I go there is always only one worker. So they have to take orders and the make the drinks and it's the worst when there is a line. So I get it but being rude to the customers isn't going to make it better. Anyways, I would avoid this location. It's crazy how they can be a juice shop but not sell juice. read more

I had a really disappointing experience at this Jamba Juice with Joslyn H. When we walked up to order, the employee literally yelled at us to "hold on," In the middle of our order but then kept talking super quietly the rest of the time -- it was hard to hear anything she said. On top of that, she pulled out her phone and started checking it while we were standing there waiting, which felt super unprofessional. When we finally got our açaí bowls, they barely had any toppings on them. For the price we paid, it was honestly not worth it at all, 45 dollars down the drain . The whole interaction felt rushed and careless. Definitely won't be coming back to this location. read more

The juices are made well and taste fine. The staff are pleasant. The problem is that this location is ALWAYS understaffed. And OFTEN out of an ingredient or two. Hubby and I have come to the Renaissance center for lunch 2x a week for 3 years. We always give Jamba a chance. And they always fail. It takes 15-20 minutes to get a drink bc they only have 2 or sometimes 1 person working AT NOON. I'm talking between 12-1 pm. This is perhaps the 8th time in the past 18 months. We can have food delivered and be enjoying our meal at any of the surrounding restaurants before we can get a juice from this Jamba. It's a shame because we would surely frequent this Jamba 50% of the time. But we can't afford the wait. read more

Always understaffed & SLOW!! Everytime we go there is only one employee working!! Just one person trying to take orders, make drinks, online orders. The owners need to employ more people per shift!! Also, they seem to run out of ingredients often. Not a good way to run a business. read more

I have ordered online twice and both times were horrible experiences. The first time, I ordered an açaí bowl before work and when I got to the store I was informed the system was down and I would have to wait. I had no time and my money was not refunded even after I placed the complaint on the app. Today, I ordered the same item, before an appointment, and my bowl had not been made because they were out of an ingredient. Again, nothing has been done for the inconvenience and now I'm going to be late. This location is always slow when I come in and I try to support because it's a business in my community but it's always something here. read more

Drinks are good but they take forever. My order was supposed to be ready at 2 and I didn't get it until 2:30. Well waiting for my order another persons drink sat in the counter and was never called out then another lady had to wait for 10 minutes just to order. When asked why it took long she said they are getting ready for the smoothie day. You would think a customer that ordered and paid earlier would get their order before doing that. Won't be back here again. They dont even want to help whoever comes through the door I had to wait to get someone's attention read more

This is the perfect spot for a late night snack, the options are incredibly immense, and super clean. We were greeted as soon as we walked in, there was 2 ladies working the floor. I wasn't sure on what to get so I ask one of the ladies for recommendation, she suggested the Mango-go-go, my partner got an Aloha pineapple. I really liked the Mango-go-go, not to sweet but the perfect taste, the Aloha pineapple it's more on the sour side but still good. I'm not sure why the bad reviews but our experience was great and we'll definitely keep coming back. Thank you, Jamba. read more

Jamba - Mango-A-Go-Go/ Aloha Pineapple - Juice Bars & Smoothies Near Me - Rialto, California

Clean establishment but Cameron is rude. No hello or welcome when I walked in, not even when I ordered. Just straight to "what can I get for you". She looked so annoyed and was rushing to get my order over with and kept saying "is that it?" Girl let me finish my sentence. I get she's by herself but only 1 other customer was in there and it wasn't busy lol read more

Went in for a drink right around 4pm and the employee told me that she couldn't take my order because she clocked off at 4pm and the other employee that was supposed to come in wasn't there yet. She mentioned that she's not allowed to do overtime and the only way to take my order is to order online then she could make it for me. I obviously wasn't going to make her work off the clock. The employee was very sweet and it was no fault to her own as she is following the rules she was given. I stayed around in the parking lot to see when the next employee would arrive and it was til about 415pm. So that employee had to wait around off the clock probably making online orders until the next employee came on shift without getting paid. As I was waiting I read a couple of other reviews of this place. It's sad. This place needs better management ASAP. read more

If I can I would rate this zero stars, this place is horribly managed, I believe the managers name was Maria. She is so rude, messed up my order and doesn't care about her employees. I honestly feel bad about the regular employees, I almost clocked in myself and helped them. Horrible manager, the employees are always alone, if anything the regular employees should be managers instead because she is never there. Corporate needs to fix this, never coming to this place again. read more

Went in there for a smoothie and it took over 30mins for ONE drink ,mind you there only ONE PERSON WORKING How is that even legal if management cant handle paying for more workers why not close down this is so unfair for those poor workers read more

I went to Jamba Juice at 8:00 am and ordered the medium açaí peanut butter & Nutella bowl without the Nutella drizzle on top. Once I receive my bowl, it's only half way full and the Nutella drizzle was on it. I will not be going back to Jamba Juice again. read more

Monique was amazing! Me and my boyfriend ordered with her late at night and she has awesome customer service and our drinks came out great and her ambiance was so welcome and energetic! I would definitely recommend coming to this location and giving her a huge shoutout! Love the smile amd energy! Amazing gurl! 10/10 read more

Me and the Hubby decided to drop by before shopping at Grocery bargain outlet. Hubby got a smoothie and I got a Mango bowl. The employee helping us was not rude or friendly. The interior is charming and cute but very small. Super clean and well maintained. Hubby's smoothie was good. Now I have mixed feelings about my mango bowl. It was tasty but very runny almost like soup. I don't think it was suppose to be that consistency. Might return to get another one to see if it is made the same or not. read more

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This jamba juice needs serious improvement. It's in the middle of the afternoon and they're closed with no explanation.

No one ever acknowledges you here and sometimes they only have one worker with a line to the door. SMH

1 employee working, they never have the capacity to make any bowls. Why is this jamba juice even open?

Did an online order an 2:10 pm, confirmation stated it would be ready for pick up at 2:20pm, i show up and have to wait until 2:55pm for my drinks to be ready. there was only one person working, it's not her fault but management has to do a better job to help her out, it was a Saturday afternoon, place was full with people. Management has to do better. Plus it's summertime it's only obvious customers want a refreshing smoothie, but not having to wait 45+ minutes for it. unacceptable. read more

Came to this Jamba Juice but they don't have any frozen yogurt or raspberry sherbet. Really? I was really thirsty so the employee made me a drink with strawberries and bananas with blended ice. I guess I'm used to drinking this yogurt. It tastes a bit more bland. Still, it's refreshing. read more

If I could give 0 I would. Walked in at 10:15 am on April 5th only to be received by such an unwelcoming individual. The individual didn't even bother to mention screens were off and when I mentioned the screens are off he responded with an attitude that I can find the menu online....???? Had it been navigated differently I would've understood but the energy and attitude was as if I was an annoyance and totally killed my morning. Walked right out. read more

How do you run out of cups when juice is literally the only thing you serve? It's that serious. Get it together read more

Jamba - Acai Super-Antioxidant - Juice Bars & Smoothies Near Me - Rialto, California

Came in for a mango go go and they didn't have mango. The screens didn't work. 9 months pregnant and I couldn't satisfied my cravings because whoever did their inventory didn't order enough. Extremely frustrating and dissatisfied. read more

Entered the store Saturday about 12:50pm. No other custiners. Heard employee in the back. Employee came into view with armfull of blender lids and proceeded to put them in their place. Employee did not greet in anyway and went to the back out of view again. Employee came forward again with more blender lids and repeated putting them in place with NO acknowledgement like "I'll be with you in a moment" then she proceeded to the back of the store again.... apparently didn't want to serve a customer so I left. read more

They had no fruits when I went, it's was so dark in the place looked closed. The service was not good at all

Stood in line for 15 minutes waiting to even be acknowledged. Didn't happen. Walked out. This was after trying to use the app to order in advance. The app won't let me place the order as it insists the location doesn't accept credit cards. read more

Went in today 4/20/24.. And I was ROBBED by this location ! Myself and several others paid for our smoothies , and waited a very long time , Just for the employee ALYSSA to have a break down and start crying . Then she proceeded to tell everyone to leave with no smoothies because she was locking the doors. This happened around 4:15pm . We paid for smoothies and got nothing but a crying employee trying to close early. HORRIBLE SERVICE !!!!!! read more

The poor workers are doing the best they can but greedy managers and corporate will only staff ONE person. I come here often and one person is trying to make orders, clean up, and take orders at the same time. That is not only over working the employee but could be potentially dangerous. I bet the workers barely make a little over minimum wage if that too. Do better read more

I've been there before wanting acai bowl but every time I've ask for one they always say they ran out of the fruit.

This place is complete trash. Every worker in there moved like they couldn't care less about the establishment. If this is who you guys are hiring to make you money then DO BETTER. I saw five people leave in the matter of an hour that I was there and ended up leaving myself. The woman at the cash register between 12:00pm on Sunday and 1pm when I was there was not professional and showed no sign of urgency. In fact there was so much product left in each blender over HALF that was wasted. You are losing money and either need to train the staff better or just close this place down. Proper training would fix every single issue. They take one order go to the back wash the already dirty blenders take five minutes to chit chat then walk over dragging their heels to make the drink then STARE AT THE BLENDER while it's blending instead of taking new orders in like a well oiled machine. Every order the dude in the back made took him about 30 minutes and came out wrong so he then went back there to make another 30 minute bowl. By the time I got to the front I was infuriated not with the workers because clearly they didn't know any better nor cared about your establishment but I was LIVID that a manager or the owner of this location would see all these reviews and still be able to stay open or not change anything about it. This establishment is GARBAGE. A waste of time and as soon as you walk in you are just greeted with frustration of customers. Meanwhile workers smiling and having a blast. It's a slap in the face when Jamba Juice is already going downhill. To come in and think I was going to be met with the same energy from when Jamba first came around JOKE IS ON US. If you don't care just say that move out and give another business a chance to thrive. I wish I could give this place negative stars. read more

Placed an online order for 2 bowls, I arrived at the location and was told there's no fresh fruit for the açaí bowls. Like how ridiculous for a smoothie business to not have fruit. I told the girl ok can I get a refund, she said it had to be done through the app. I go on the app and told her it says call restaurant for a trouble with your order. She says she can't refund the order and for me to call my bank to dispute the charge!!! What a load of s**** this place is read more

I've been to this location several times both pre Covid and during Covid and I've never had an issue with the employees or service. The place is clean and smaller than most locations and the employees I have encountered, most have been friendly. Today I ordered my regular order which is the greens and ginger with extra ginger and added cayenne. The girl behind the counter was the only one working and she did an excellent job of getting the orders out quickly and with a smile and thanks for coming in. My wait was only about 5 minutes. They are also pretty cool about substitutions. I hate bananas and always sub mangos or pineapples in the drinks with bananas and I've never had a problem. Yes, like any other location they can get super busy and the wait is a bit longer but again not bad. read more

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They don't take Apple Pay :( and I was really craving a smoothie. Get with the times owners.

The drink tasted like the blenders don't get washed often. When I went there was ONE 'child' working and she was definitely not friendly. She did not greet you, and waited by the register and stared at it until you started talking/ordering. My daughter loves Jamba and refused to take more than a sip of her drink. Will not be returning. read more

Brand new Jamba Juice location located in Rialto off the Ayala exit on the 210 in North Rialto. The area is very new and modern - located in newly developed shopping plaza (Renaissance Marketplace). Right next door to the left of Jamba Juice is Blaze Pizza, and to the right - YogurtLand. Across the street is 7-11 and a gas station. And within the same plaza is a brand new Cinemark movie theater. A+ for convenient location with plenty of surroundings. read more

Jamba - Juice Bars & Smoothies Near Me - Rialto, California

went in 5/13/2024. was craving a Pina Colada smoothie. walked in, menu screens were dead which would have been annoying if I did not know what I wanted. I told the cashier, Samantha, I wanted a pina colada. she said it was not in the computer. I told her it was a secret menu item. she said she was new and did not know how to make it. I told her how to make it. she rose to the challenge and went forward with making it. halfway through making the smoothie, she said they had no yogurt. I was really annoyed because that was all I came in for - a pina colada. I wanted a refund but I paid half with a gift card and half with my card and there were 8 other people in the store waiting. this would have been more work for the employee so I told her to just give me an Aloha Pineapple. 8 people and only one employee... AND I think I saw some phone orders pop up. the store needs to put more employees in the store. Samantha was super chill throughout the whole process. I did not want to be a Karen but if I'm paying almost $10 for a smoothie, I would hope to get timely service from a full staff and have no items out of order. read more