My wife and I keep coming back to Afters Ice Cream, even though I'm lactose intolerant. That's how good it is! Our absolute favorites are the Cereal Milk and Cookie Butter flavors. They're rich, creamy, and always hit the spot. Every visit reminds me why this is one of our go-to dessert places. That said, management should really pay attention to the customer service. Looking through the reviews, it's pretty clear that most of the 1-star ratings aren't about the ice cream, they're about poor customer service. The product is amazing, but better service would make the overall experience just as memorable. If you haven't been here yet, go try it for yourself. The ice cream is definitely worth it! read more

Awesome customer service and location! Really enjoyed the atmosphere just to vibe and hang out there to enjoy the ice cream.

I hate leaving bad reviews, but after my interaction with the two girls working last night, I felt I had no choice. My sisters and I arrived around 8:30 pm. We were in a good mood, laughing and trying to decide what we wanted. Since we weren't sure yet, we started by asking for two samples. From the beginning, the girls seemed like they didn't want to help us. Because we were still deciding, we politely let a few customers go ahead of us in line while we figured it out. Once we were finally ready to order, the girls still seemed very annoyed. They kept looking us up and down in a way that felt uncomfortable, almost as if our presence was bothering them. Customer service makes a big difference in the experience, and unfortunately this interaction made us feel unwelcome. I hope management can address this so other customers don't have a similar experience. read more

Love the milky buns. Been here so many times. Staff were very friendly. Will definitely come here again.

Always love to stop by here for a sweet treat. The staff are younger (college kids I'm assuming). They are friendly and don't rush you when you're asking about flavors and samples. The parking lot is decent sized, store is small but has enough sitting for a small groups. Very modern and they also sell merchandise. They have unique flavors, and colorful ice cream that will make a lot of kids excited. My go to favorites are the Thai Tea, Milk & Cereal and the Biscoff. They offer an assortment of toppings, flavors and different ways to enjoy your ice cream, whether in a cup, waffle cone, in a milky bun or even a root beer float. A lot of possibilities. read more

The service was way better than the ice cream. Got the Dubai chocolate n coffee. The guys at register were super cool. Place is chill buy the university. Little expensive. Not to sure I would come back. Limited flavors. read more

So I came here for the notorious FAMOUS Milky bun ! Last time I visited this location the were very nice but unfortunately they said they were sold out of milky buns ... but no worries right ?! But I went tonight and they said their machine was broken and were very rude about it and said the machine has been down for a while ... ? I live like down the street and loved that my girlfriend and I have our favorite ice cream spot just right there , but now it's the 2nd time I've been let down so it's such a disappointment now ... read more

The best brownie batter I have ever tasted. A little pricey but worth it! Only downside is the black tongue you will have from the dye in the ice cream. read more

Terrible customer service tonight ,I asked for two scoops the bottom scoop was scraped from the bottom of a empty carton and it barely provided an entire scoop The other scoop was melted before it was in the cup I told him and he said that's all he can do I asked him to make another one and he told me that's what it is tonight and to have a goodnight. I didn't buy it . Love the ice cream but not scooped any kind of way . Maybe next time . read more

Great ice cream and customer service, I've enjoyed coming here since coming to CSUSB.

I came into afters going for a walk in tge community just moved around the corner and i came across an amazing employee that gave me outstanding service she was so SWEEt she left an amzing service to my family and I ... i will never foget her amd this amzing service she had provided. Thank you Gabby read more

Afters Ice Cream - Ice Cream & Frozen Yogurt Near Me - San Bernardino, California

I was rushed during my visit here at San Bernardino Afters ice cream. The light was not even on when arriving here so it was very hard to find. I came at 10pm and was not greeted. When trying to figure out what flavor to get the young lady let us know that they were closing soon (in one hour) and they were only offering scoops of ice cream. I wanted an ice cream sandwich but they weren't offering that so I asked for a sample of ice cream and they said they were not sampling right now because they are closing soon. While the other 6 workers are in the back wearing trash bags and playing loud music for their "potluck". read more

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The service here was incredible and the staff was so inviting. The employees here are really friendly.

Slid thru after watching a show at CSUSB. The staff was really friendly and offered us samples since there were a lot of flavors that we couldn't decide between. They made great suggestions and created a really fun environment, which we really appreciated. We ended up ordering a couple of the double scoops. One was a combo of the jasmine milk tea and the milk and cereal, topped with fruity pebbles; and the other was a combo of the dark matter brownie batter and the Thai tea. There wasn't seating inside, but there was a seating area just outside where we enjoyed our ice cream. My girlfriend really enjoyed the accurate jasmine milk tea flavor, and she loved the milk and cereal as well! The dark matter was a really decadent flavor, but the Thai tea complimented it so it wasn't overwhelmingly sweet. Highly recommend this spot! Convenient location in relation to the CSUSB campus, great service, and great products! read more

Afters Ice Cream - Double Scoop - Ice Cream & Frozen Yogurt Near Me - San Bernardino, California

Open till late the best place to get a late night snack! Snack is quick and nice and it's in a chill area very close to the school.

I've been here multiple times and the employees always act like you're inconveniencing them for making them do their job, even when the entire store is empty and they're doing nothing but sitting in the back. They close their only bathroom and say it's for Employees Only which is pretty ridiculous lmao. I think they also like saying they can't do certain things (milky buns, milkshakes, etc) but really they're just lazy to do them if it's "too late" so they'll lie and say the machine isn't working. Very lazy kids working back there who can't work the simplest job. read more

Place was clean. I only saw one employee but there were no other customers. Plenty of seating and it was very quiet inside at that time which was around 3:45 pm. I got a double scoop of ice cream for $7.95 and $1.00 extra for the cake cone. It was some good size scoops and they offer toppings. Lots of different flavors that you might not find at another ice cream shop. I would recommend this place. read more

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Once again!! This place sucks. I thought I would give it another shot. Big mistake. I was waiting for someone to come and assist me for 10 minutes and no one came out. It is 7:21pm on March 12. I don't know what goes on in the back but they really don't care about losing customers. Never again ! read more

Afters Ice Cream - No one in the front. they could get robbed and have no idea. - Ice Cream & Frozen Yogurt Near Me - San Bernardino, California

This place has unique flavors. I really loved the salty oreo and the Thai tea. My daughter had cookie monster and that was good too. The place is clean and the staff was friendly. The service was quick. You get a lot for what you pay for. We will be back again. read more

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Love afters but this location was horrible! Came around 10pm & they had no more milky buns, shakes! Only ice cream scoop & did not take cash. Very disappointing read more

I came in last night to treat my husband for Father's Day, the ice cream was good but the service was better! Both employees were really nice and had great attitudes that an ice cream employee should have! 10/10 read more

Such a fun late night snack! I love the vibes and aesthetic presented within the store.. From the moment I walked in, the staff was welcoming, friendly, and attentive. I was greeted right away and never felt rushed, which I really appreciated. Overall, All the staff is so kind; they provide the best recommendations and tasty flavors. Please give it a try if you can!!! read more

I love Afters! The prices could be better but Its been nothing but good ice cream and good service. Except for one experience. I got a strawberry flavor and it tasted as though it had gotten chemicals sprayed in it. I let my girlfriend try it and she said it tasted like chemicals too. There was a guy with curly hair and girl with glasses working that day. I recommend the Ube brownie or Dark matter in a Milky bun. read more

I went there with my wife last week to just have a late night snack and was served almost immediately. Vibes were all good and the guy who took our order was very polite. Definitely would come back here with friends and family. read more

This place is always empty which is nice. Prices are higher but I love their mango sorbet.

Best customer service fast and nicest people there. Would definitely go again. And ice cream was really good

My bf and I went to get some ice cream and online hours said they were opened but the store actually opened at 1. That's whatever we didn't really care, but costumer service has to improve. We have been to this location many times and most of the time we have a great time. But my bf orders a shake and something felt off about it, it was all gooey it looked like nut. Just so Yk it was an Oreo shake and it didn't even look like it as we inspected it. I took it up and asked if it was the right shake or maybe if the milk was expired. I just wanted to know because it didn't taste or look good and the employee didn't even bother to take care of me or acknowledge what I was saying. Seriously just act like you care. read more

If I could give 100 stars I would! The food is so yummy, the ambiance is super chill and intimate (Bigger than some After's locations). Shoutout to the curly hair worker with the tattoo Idk his name! He always remembers my usual order and it's always a blessing to see him. WOOHOO! read more

I went in with a craving for ice cream and I couldn't decide between the flavors! The employee told me i could do a half and half scoop of both with a topping! It was a perfect amount of ice cream with a good topping! The flavors themselves were sooo delicious. The jasmine milk tea is so creamy and floral tasting. While the Thai tea ice cream is just like Thai tea but sooo creamy. Pro tip: order a milky bun with ice cream for your first time read more

Afters Ice Cream - Thai tea ice cream & jasmine milk tea ice cream with mochi topping - Ice Cream & Frozen Yogurt Near Me - San Bernardino, California

Finally visited the location close to home! I got a two scoop in a waffle cone and my husband got the milky bun. Both were equally delicious on their own. I was pleasantly surprised to find that they will flip your cone over into a cup. This way I was able to add mochi (my personal favorite topping) to my cone! I also highly suggest the waffle cone because it was so buttery and delicious, it just melts in your mouth! The serving size was generous for ice cream and toppings, which I loved. They have so many unique and fun flavors that we will definitely be back soon for more. Another great thing is that they offer sample tastes! So you can taste the flavors you're interested in before purchasing! read more

Afters Ice Cream - Thai tea and Jasmine Milk Tea in a waffle cone w/mochi and cinnamon toast crunch - Ice Cream & Frozen Yogurt Near Me - San Bernardino, California

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Horrible customer service! Don't come here ! Came in Friday night at 11PM employees said no samples at this time and no milky bun ! Employees looked like they didn't want to be there or even take our orders! read more

Terrible. Ordered for delivery from their website, 3 pints. When I received the order only one of the pints I ordered was there along with 2 other flavors I absolutely did not want. An employee wrote on the packaging with sharpie that 2 of my flavors were out of stock. Why would you take my money and give me 2 flavors I never asked for!? At the very least reach out to me to ask. I would have canceled the whole order if I knew they were out of those 2. Of course there is no working phone number to receive a refund. Will be having to dispute the charge. read more

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My grown kids love this place. It was pretty good and I have to say different than what I'm use to. It's very unique and delicious.

The ice cream was good, don't get me wrong, but I just paid 9 dollars for a child size dollop of ice cream, a dash of Carmel and 5 pebbles of cereal with squirt of whip cream on top ..wow wine me and dine me a lil before u "**:; me.so I asked can u make that a two scoop sundae? No we just st can't do that, what happens to accommodation? I was willing to pay more money n top of that to at least feel somewhat satisfied with my purchase...no diceI recommend sonic!!!! read more

Super yummy recommend the ube and Cookie Monster. The texture is so creamy the taste is perfect. read more

Afters Ice Cream - Beautiful view eating delicious ice cream - Ice Cream & Frozen Yogurt Near Me - San Bernardino, California

They won't let paying customers use the restroom. Visited on 8/11/24 was told restroom was closed. BS after paying $40 for ice cream and told "restrooms are broken". You're really working an entire shift without using the restroom and washing your hands? Okay: that's all I need to know. read more

Hours posted on Yelp are incorrect. This location doesn't open until 3 and the workers did not even bother to come to let us know. We had to search for the super small store hours off to the side read more

Flavorful, texture and the ice cream is delicious! Go check it out this place is amazing

10/10 for this location! Highly recommend coming here!! Its so cute and clean here also, employees are super nice!

Not worth the cost. It's $8 for a pint of ice cream, but only if they already have the flavor you want packaged. If they have to "scoop it" into a pint for you then it's $10. Of course the ones we got were not prepackaged. Makes me wonder if they have ANY ready to go, or if they just say they don't and charge $10/ea instead of $8.00. Mint chocolate chip is my favorite ice cream but the one from AFTERS reminded me of mouthwash at the first bite. Mint was initially very strong. Don't think I'll be back. Just not worth the price. read more