I always get a PB Cold Brew Mocha they always come with chocolate drizzle around the cup. Today was my first time at this specific location I drove out of my way to come here just to be told the chocolate drizzle is extra charge but the description says it comes with ghirardelli chocolate it's honestly my favorite part of the drink. I felt very disappointed. The drink was still good though! read more

Wow customer service is terrible! I walked in the lady at the front was busy making a drink. She walked over to the check stand I said hi and not a word from her mouth. I've been in the service industry for 19 years and I'm just appalled. Even on your bad days you greet your paying customers. At least she said have a great day after I got my drink. Someone needs to let her know first impressions are everything in customer service! Her name was Paris I will not be coming back here. read more

Placed my order online for several drinks only to be told when I arrived that they ran out of strawberries. 4 of the 7 drinks I order included this topping. How about a phone call instead of having me drive there only to find out that you don't have what I ordered? My next visit was the same but this time they were nice enough to call minutes after placing my order. I didn't want to substitute toppings this time, so I opted to cancel. The order wasn't voided and I still have a charge on my debit card. They need to get the inventory issues squared away. The employees are always friendly but I'm not sure I'll return. I'm better off going to Jambu Juice. read more

So today I had an incredible açaí bowl with strawberries, blueberries and granola. This bowl is really filling and tastes so fresh and healthy. Gisselle made me my bowl today and she is really quite a nice young girl. read more

Juice It Up! - Açaí Berry Bowl - Juice Bars & Smoothies Near Me - Rialto, California

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Parking: Plenty available as it's located in a plaza with other eateries. Ambience: It's a relatively small place with only a few tables / chairs, so more of a grab-and-go. Nicely decorated with various fruits and plants though! Service: Standard, no complaints! Taste: I got The Zone smoothie, and it was by far one of the worst smoothies I've ever had. The frozen banana wasn't blended properly, so the bottom half of the smoothie was just gooey, still slightly frozen overly ripe banana bits . . . I've come here one other time and my drink that time was fairly good, so I'm hoping it was just a one-time occurrence read more

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Horrible customer service by the manager Michelle. I have been coming over a year to this location and always show my virtual veterans ID or physical veterans ID to receive a 10% or 20% and today manager decided to tell me I couldn't use my virtual military ID. When I asked for the manger she said it's me and then I asked for franchise owners info and she said look online with a rude attitude. Açaí bowls weren't made how I asked as well after she gave me attitude. read more

Excellent Customer Service awesome smoothies Ordered a açaí bowl too and it was yummy read more

Pretty upsetting and disappointing. I usually go to Rancho locations and always get these and they taster amazing! But today I was heading to work and decided to pull over here and I ordered the cinnamon pretzel bites and got plain bread. What a waste of money. read more

Juice It Up! - Cinnamon NEW Cinnamon & Sugar Pretzel Bites - Juice Bars & Smoothies Near Me - Rialto, California

The drinks here are so good. Actually, I always order Red and for some reason it tastes better here at this location. Service is great. It's always ready when I pick it up. Ambiance is very nice. Clean. A busy place. read more

This is the second time this happens. I decided to give them another try today. I ordered a large Açaí berry bowl it's half way filled up. This is a rip off, $10.99 for this, will not be coming back. read more

Juice It Up! - Juice Bars & Smoothies Near Me - Rialto, California

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Very unprofessional ordered online, showed up to the location about 5 past the hour and there are no employees or mangement. Major inconvenience, waste of my time. Seeking for management to contact me. read more

Just me and another person in store it took almost 30 minutes to get one smoothie lady in front got 2 small mango mania it was hot inside no air conditioning 2 workers just look unhappy will not be going here again 1st and last time!! read more

They won't make you juice at JUICE IT UP if they already "cleaned the machines" with still 40 minutes left on the clock . Stop being lazy.

I went 45 minutes before closing time and they literally told me they were closing due to the season. What does that even mean?! If you're open til a certain time, stay open and operating until that time. Can't have employees decide when and what time they want to stop working. Not professional at all read more

Never open on time - I waited 30 mins today with an order already scheduled for pick up per usual. Still no one. In the past I have watched the worker (who i thought was another person waiting) watch people walk up to the door while he sits in the car and didn't get out until they pulled off.... He had a key... customer service is at an all time low almost everywhere but this is getting worst by the second. Can't even call because the number sounds like a fax machine... not sure if it is because they aren't open yet because i have gotten through before. How do i get my money back!?! read more

I have been here twice now and I t always gotten good service. The staff is pleasant and friendly and my juice has always come out great. I will continue coming back. read more

Juice It Up! - My green drink - Juice Bars & Smoothies Near Me - Rialto, California

Came in for my first time at this location and even though it was close to closing the girl at the counter Mariah was an absolute charm . She had patience with our large order and kept a smiling face the whole time.Thank you for taking care of us read more

Horrible custimer service and are not well trained to make drinks wouldnt recommend this spot

I always go to jucie it up because I love the acai bowls! I decided to try this place because its new, i usually go to sierra lakes & honestly I was so disappointed. If you're going to advertise at least make your bowls look like the advertisement a little. They were so stingy on the fruit & i even asked if thats how they come because i've never had a juice it up give me, by the look of it one strawberry. read more

Juice It Up! - Acai Bowl - Juice Bars & Smoothies Near Me - Rialto, California

Went in @8:12 & it was still closed ): this the second time this has happened to me. wish this place would open on time

The drinks are never made right. They really need to take one of their Strawberry waves and try one at the Juice It Up in Rancho off Foothill/Elm. They never disappoint! I'd LOVE to support my local store, but the drinks are awful. Go see what makes them better and fix it. read more

Workers work so hard, yet it takes so long to get your order. They need more staff. I waited 30 min just for a vital protein bowl.

It's literally so hot in here it was torture just to stand in line and those poor teenagers look like they're dying of heat exhaustion it was horrible. read more

Super sad. Two employees manning this store in the middle of the day on a Saturday. What a shame they can't even focus on customer service because they are running so behind. Absolutely not their fault and poor management is to blame. Did a newer store it's a shame. Drinks were good as usually. Wait longer then I've ever experienced. read more

This is my favorite place to have a refreshing drink but the wait is way to long only 2 girls working on a super hot Sunday definitely not there fault read more

I love this Juice It Up! It's right in my neighborhood so I go often. Whether I'm ordering online or inside they always get it right. Every employee is great. The atmosphere is great and they always play songs I can sing to while I wait lol. I'm surprised to see such a low overrall rating on such a great establishment! I hope others can see how great they actually are. read more

So good ! Service was great :) great flavors and the place was really clean and spotless

Went in today , the girl was really nice. The place looked spotless which is always a plus ! I got a smoothie and a smoothie bowl . They were done in a timely matter despite them having a lot of orders and door dash orders . Will be coming again ! read more

Zero stars!! Slowest location ever!! Waited 25 mins for a Sandía bowl and it was a mobile order!!! Never coming here again. Need more staff

There never open at 8am it's annoying.. this is the second time I came on my lunch and will be my last time.

If I could show no stars I would. This place had poor customer service and the guy who answered the phone was clueless about what to do and lied to me! I ordered a bunch of drinks there my app for some reason ordered waaay out on foothill when I was in San Bernardino. I explained that there's no way I'm driving 15 minutes or so to pick up my order when I have school and I'm no where near there. It was a mistake from this app. I waited for a $50 refund for a few days. So I decided to call them, the manager had an attitude and said I called 2 minutes to late and they cannot refund my money. No service was rendered and I'm disgusted on how I was treated! If they played with my money and drank my drink out of my expense then I could only imagine what they would do to my drinks. It's like they hired anyone and made them manager and decided to play store at a corporate company. They're clearly young with little morals I am not into establishment that play games with my money. I'd never buy anything here again. read more

Ordered through the app to pick up my drink and head to work and the ladies are moving like sloths no urgency waited so long no point in ordering ahead 1 star read more

customer service was really great, order came fast!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Great customer service!! I love the way Julliet prepared my bowl.