I loved every minute of living here. There are so many perks that come along with this apartment…read morebuilding, which is why it was so sad leaving. The only downside (for us) was that it's an apartment so we quickly grew out of the space and had to move to something with 3 floors and a basement just to fit all our stuff. Regardless, I'll go on telling the love story of our stay at 1600 for three years. This was our first time living together as a couple (aww). We couldn't find anything that met our needs until Willy stumbled on 1600 East. It was in our price range at the time -- our rent for a one bedroom was $1000 (split $500 each) with nearly everything included... I'll get to that in a minute. When we rode the elevator to the 9th floor and looked out at the view of East Ave and Cobbs Hill, we knew we found the place. All the perks: - We lived on the 9th floor so the view was amazing. Literally it's what sold us on the place. - It was super clean and newly renovated -- new stove, dishwasher, microwave, fridge, cherry wood cabinets. We kept the carpet (new), but most apts have gorgeous wood floors. - Kitchen was small, but opened up into the living room so we made it work. Still good for entertaining in that sense and made it seem less constricting. It fit most of our stuff... until the bigger appliances like Kitchen Aid Mixer, bread machine, and crock pot were Christmas gifted to us. - Lots of closet space considering the space. Enough to store all my suitcases and holiday decorations with room to spare. - There's a gym downstairs -- it's small, but has two treadmills, two bikes, a few weight machines, an elliptical, and room to do abs/stretch. *Super convenient since all I had to do was ride the elevator downstairs to get a quick workout without leaving the building* - Basic cable, heat & A/C, electric all included in rent. We paid ~$60-70 every 3 months for water, which I think is now included for new tenants. We upgraded cable & internet. - They have storage units in the garage -- costs extra per month, but not too expensive. I think Willy paid $35/mo. for a large unit. - I recommend living on the East Ave side -- gorgeous views. Although you will hear the crows that lay claim to the giant tree in front in the wee hours of the morning. The University side has the train. Take your pick. - Awesome back patio with grills and tables. - Party space you can reserve or hang out in -- theater room, kitchen area, billiards room. - Concierge service -- Cole is the best! They also deliver your packages to your door. A nice gesture. - Garbage and recycling taken care of by the building -- all your have to do is bring it to a room on the 1st floor. Plus a garbage chute for the little things. - Mail chute -- never realized how convenient that was until now. - They allow cats -- but there's an extra $25 fee/mo. - Easy rent payment online or autopay. - Their staff shovels and plows in the winter. - SO soundproof. You can't hear anything ever. - Property manager kept the place in tip top shape! And threw parties for the tenants -- summer and holiday party -- with free raffles to win kick ass prizes like flat screen tvs and game systems. - Good mix of people. When we first moved in a lot of people assumed it was an old folks place, but we lived down a hall with mostly 20-somethings. There are a few tenants that are older, but they're fun to talk to and have lived there for years. Downsides: - A one-bedroom was small after we accumulated lots of stuff and both started working from home. We needed office space and more storage. - Transitioning to a two-bedroom was out of our budget and didn't seem like a worthy expense just for the 2nd room. - It's hot all the time. We were on the 9th floor and sometimes had to open our windows in the winter to get some fresh air because it was often pushing 74 from the heat rising from other apartments, also it's a small space that warms up quickly. I recommend a humidifier in the winter and fans. - Laundromat-style laundry. Never had any issues, just a pain and reminiscent of my college days. The upside is that nothing was ever stolen. Just set a timer when your stuff is done because people may remove your clothes from the washer/dryer if too much time has passed. All in all, I miss this place a lot. Saying farewell was like the end of an era... like the Friends finale. I may have shed a tear. Couples - consider it for your first apartment...

I highly recommend the 2nd listed review by James. It lists details that are important and which…read moremath-types like me would not think of. I'll add the fact that the office staff Stephanie and Anna are gems. They couldn't have been more kind and helpful when I needed it. Great place, great location, great amenities, great price, great people.

We have lived in Shelbourne apartment building since 2019 and have been thrilled with the location,…read morethe apartment, and the staff responsiveness to the minimal maintenance issues we have had. Whenever we have put in for a maintenance request, the staff was onsite within a few hours. Audra was our original rental agent. She and the subsequent staff have been nothing but pleasant and responsive. The building is clean. Especially during the pandemic, the management has been very vocal about their cleaning responses as well as what the expectations are for the members of the building. We are moving out of town or we would be staying in our apartment. This is an older building, so there are things that come up, but that is to be expected. The staff was proactive and very good at communicating when things like parking lot repaving, hallway painting, and those kinds of meta-maintenance events were going to happen. There were never unpleasant surprises in that department. There were only really three snow events that were exceptional during my stay. The staff plowed and then removed snow piles with big cat construction vehicles and dump trucks! I am hoping that my new apartment's management and staff are as competent and responsive as has been my experience with Hanna Properties. As far as the neighborhood goes, it is very walkable, very pleasant, and I always felt safe. Even though we are three blocks from downtown, I always felt like I was in a neighborhood. Walking to coffeehouses, restaurants, and art galleries are right out the front door! Neighbors in the building are friendly. I have had the experience of neighbors assisting with shoveling out cars on the street, and generally willing to help with whatever is needed.

Not good apartments not good management they lie constantly about open availability and there is…read morenone They ain't got no to worry about me

This review is based on their lobby only. When I heard the…read moreclock of nations was moved to this building I had to check it out! Growing up in Rochester meant Christmas at midtown plaza, Santa's mountain, monorail and the clock of nations. This three tiered clock with twelve rotating cylinders and animated puppets showcasing different cultures was created for the opening of midtown back in 1962. Moved to the airport for awhile before going on to storage. Thankfully it's back in the public eye!! It's public accessible and running continual y from 7am to 7pm. They did such a great job restoring this iconic mechanical clock, great formed photos and posters of the history of the clock and midtown.

I only visit here but I'm impressed by the views. The apartments are nice and the security really…read morefeels secure. Case in point when I have to get to a certain floor n it's not approved the right way you get no where, stuck on one floor then forced to go down without the fob residents get.

Strongly disagree with the below review from "Thick B" (who never even lived there). I lived in an…read moreapartment at 200 East Ave for 3 years, from 2015-2018. The only reason I moved out is that my lab moved to a different city. My roommate continued living there from 2018-2019, and has now extended his lease from 2019-2020. There's plenty of room in the bedrooms of the apartments. I fit a queen bed, a stack of 5 shelves, a big desk, desk chair, a dresser, a smaller chest of drawers, and still had some floor space left. In the closet I another small chest drawers. Apartments are clean and modern. The management was great. They responded to our requests and never tried to charge us for anything. I got my part of the security deposit back in full. My only complaint in 3 years of living was that my neighbors above me were rude. But that's bad luck, and can't be blamed on the property.

I have lived in the same apartment for several years now. The apartment itself has been great. The…read morespace was in excellent condition when we moved in and maintenance for physical repairs on/in the apartment has been prompt. The community and amenities on the whole are excellent, and at $1390 for a 2-bedroom apartment the rent is no more absurd than it is everywhere nowadays. The process to actually get a lease was very taxing due to the income/credit/age restrictions, but once we moved in we've had no problems on that front. Where I have had problems is with maintenance responses to things like noise complaints. I've submitted multiple complaints due to neighbors playing loud music at unreasonable hours and every single time the maintenance person brushes it off. Our neighbors in an adjacent unit played the TV in their bedroom so loudly I couldn't sleep. Called maintenance when nobody responded to my knocking on the neighbor's door. Maintenance response? "That's not enough to qualify as a noise complaint. It has to be, like, shaking the walls loud. Muffled sounds are just part of apartment living." Our lease EXPLICITLY prohibits noise being played loud enough that people in adjacent units or the hallway can hear it between 10pm and 8am. Yet maintenance says "sorry, I can't do anything about that." So don't expect any support for noise complaints, and don't pay too much attention to all the specific addendums to the lease, because Rustic Village doesn't lift a finger to enforce them. Living here was great until it became clear that our landlords didn't really care about our experiences in the community as tenants, and maintenance is not reliable for support that is not for something physically broken or dysfunctional. I'm hoping to move in the near future to be in a better environment.

I've lived contentdly in Rustic Village for probably twelve years and more, and I'm still happy…read morewith my choice. Among the usual amenities of appealing outdoor landscaping (including mature trees like oak, willow and more), and careful construction, it includes well-thought-out apartment layouts, good kitchen amenities, and things like easy-to-navigate stairs and built-in wooden storage cabinets in kitchen and bathroom--plus a storage area downstairs.

Tracey, is always such a great pleasure to work with . She does the stagging for all my flip…read moreproperties, and she always hits a home run. Each project is unique, and beautiful, and she never fails to create the perfect space. Since having great success on flips I've decided to hire Tracey to stage some of my rental properties as well. I was very pleased with how beautiful they turned out and at a very fair price . In addition we received a tremendous amount of prospective tenants , much more than we would have (I'm sure) if we hadn't staged the apartment . Moving forward I will definitely be using Tracey to stage my new apartments as well ! Once again she proved herself to be a great asset to my team . I would highly reccomend Tracey!

We heard about Tracey's work through a local real estate meeting. We knew that from other feedback…read morewe wouldn't be disappointed but we were not expecting to be absolutely blown away by her work. Her attention to detail is amazing. Prior to staging we had numerous conversations discussing colors, room dimensions and style we were going for. We couldn't have asked for a better choice of furniture, accent pieces and decor to show off our home. It really did take it to the next level. Our home sold quickly with numerous offers flooding in and we truly believe staging had a large part in this. We had so many local realtors ask for her info and one was so impressed that they asked if they could use our home as the background to their promotional video. Her prices are very reasonable-you can't afford not to hire her! We plan on using Tracey on all of our future flips.

Best dentist in Monroe County is at the Temple Building. The dentists name is Dr Michael Lewis…read more Something interesting you may not know about The Temple Building. In the 60s and in the 70s The Temple Building was loaded with dentist. I would not be surprised if 60% of the building was filled with dentist.

The apartments are just as shown in the pictures and are some of the nicest in the city. The…read morebuilding is also very secure with everything as described. However the management is absolutely unbearable with a "well there's nothing you can do to us so get out of my face" type of attitude once you sign the lease. I've had concentrated rust water stain my vehicle in their underground parking and the first words out of their mouth is "we aren't liable"...real respectful toward a tenant. I expected a little responsibility since the water was from their building which was leaking due to their construction. The main elevator which is the only way a handicapped person could access the garage (and their vehicle) is out of service. Its been out of service for 3+ weeks and they still aren't sure when it'll be operational again. Any remaining elevators to other floors (not garage accessible) are hogged by the construction crews working on new apartments. The fire alarm is being "tested" over and over again for hours at a time every week due to construction on new apartments. Their response: its got to be done, deal with it. The list can continue with broken railings, haphazardly positioned ladders in fire stairwells (because you aren't going to be able to use the elevators). And the noise of construction equipment echoing through out the building. So basically if your handicapped, have trouble with noise, or if you feel a business should be honest and responsible, this is NOT the place for you. There are plenty of newer, nicer apartments currently available in downtown Rochester, anything can be better than this...

My ex wanted me to find him a nice 1 bedroom apartment and I did. Tracy, the office manager went…read moreabove and beyond to help me. She made time to take me into the apartment several times, and was always upbeat. I would recommend French Court.

As a software developer who worked for nearly 30 years for the leading producer of municipal…read moresoftware in New York State, I tend to assume a certain intelligence and integrity in office workers. Therefore, the experience that I got in this office can only be described as disgusting. My elderly mother lives quite far from me. Over the years, she needs my care and visits more and more, so I wanted to move her to this complex, which is located near my home. Since her only income is Social Security and she can't afford to pay this rent, I was going to pay it myself. Moreover I told them (my wife and I had a meeting with Tracey) that I'm willing to pay for a year of rent up-front, and do so every year as long as my mother lives here. Typically, offering to pay a year of rent upfront is attractive to landlords for several reasons. It provides them with financial security, eliminates the risk of missed rent payments, and can simplify the rental process. I also showed my credit report with my credit score, which is excellent. It seemed that I had prepared such good arguments for this meeting that naturally, any normal landlord would be happy to get such a tenant. So we were literally shocked when Tracey, very quickly and rather unfriendly, turned me down and practically showed me the door ("I have another appointment in 10 minutes"). Her only decisive argument was that they don't deal with third parties. I believe her interpretation of the situation was as incompetent as it was immoral. But first of all, it was an obvious lie. I know full well that for many years they have been renting out apartments to young college students (with no income at all) whose leases are paid for by their parents, a "third party" by Tracey's definition. Then, from Tracey's point of view, how is the situation different with my elderly mother (who has an income, albeit an insufficient one), for whom I would pay for a year of rent up-front (which, as I know, is not at all required of parents of the students)? It is easy to conclude that with this ridiculous lie, Tracey simply wanted to cover up her act of discrimination against my mother based on her age and low income. Or maybe she just hated my accent? In any case, this story will receive a legitimate continuation, as it deserves.