My experience at Ideal Dental in Decatur began with a warm greeting as I approached the desk. The…read morecheck-in process was seamless, thanks to Raven, who also throughly explained my treatment plan, follow-up visits and payment at the end of my visit. Tonie engaged me in conversation as she took my x-rays and made sure I was comfortable before seeing the doctor. Dr. Avery was also very personable throughout my appointment. Her relaxed and calm spirit helped keep me grounded, we had friendly conversation, and she made sure all my questions were answered. On my second visit my interactions with Emily and the hygienist were also very easy and pleasant.Great, great team in Decatur ...I'll be back!

I found this dentist on my insurance dentist finder website. I called 2 others before calling here…read moreand they didn't call me back. This was the only dentist of the 3 that I could make an online appointment for. I scheduled online and they reached out to confirm and to tell me what to except. The day of my appointment, I was warmly greeted and called to the back almost immediately. Everyone was so caring and knowledgeable. I felt well taken care of and my dental plan was explained to me throughly. I am glad I came to this dental practice and I will tell everyone who will listen about them.

Small dental practice in Decatur with free parking in the back. First time I had been here now that…read moreit is run my Dr. Levine. Truly a phenomenal experience from start to finish. Didn't have to wait long for my appointment and everyone was pleasant and professional. The dental hygienist that saw me was Lynne and she was very personable and did a great job cleaning my teeth. Barely felt a thing and was done in under an hour. Dr. Levine was also exceptional, and did a great job explaining everything. Under Dr. Levine's management they have a variety of new tools like a 3D scanner as well as other treatment options that they didn't have before. If you need a dentist in Decatur this is definitely the place I would recommend.

I recommend this dentist and all that work in this dental practice. I was referred to Decatur…read moreFamily Dental by a neighbor. The office is 300 feet from my home in Decatur. Dr. Levine is highly skilled, has all of the newest dental tools for general dentistry and is in close contact with dental specialists, which I had the unfortunate opportunity to have to use. I cracked a crowned molar that was not able to be saved. We are in the process of growing bone to hold future implant. She does it all and knows dentistry. I know because I am the kind of guy that (interviews) get into their history. She is well seasoned. Great Dentist, Great Office and Great Staff.

Although I do not like going to the dentist, I am always pleased when I come to visit Dr. Nancy…read moreStewart. From the onset of the visit until I depart I am pleased. Each and every visit I am warmly greeted by Nora the receptionist and all of the other staff members especially Kelley. Dr. Stewart knows that I fear needles and require a lot of patience.. she goes above and beyond to ensure my comfort. Most importantly she explains everything in detail. By the way the new office located on Winn Way Is Awesome. You can tell they put a lot of thought into ensuring a beautiful relaxing place for all of their patients.

Dr Stewart is fantastic! The office staff is awesome. Everyone is very nice and welcoming. Highly…read morerecommend Dr Stewart

I love my new dentist! Dr. Crawford is very knowledgeable and conversational. I loved the ease of…read morethe appointment. I ended up having to have emergency work done and everything was laid out perfectly for me to understand.

The staff was very friendly, but my overall experience was not good. I went in with wisdom teeth…read moreproblems, and extraction was recommended. A staff member sat with me and went over my options, with pricing listed out for how much I'd be responsible for paying vs. how much insurance would pay. I chose the cheaper option. I paid what they told me my portion was. The doctor who does the wisdom teeth extraction is a third party doctor, and while the procedure was quick and easy, the after care instructions were not clearly written. I was told NOT to contact North Decatur Dentistry with questions or issues, and to instead call the doctor who performed the extraction. But the paperwork had no phone number for that doctor. Sometime later I received a bill in the mail for over double what I initially paid. When I inquired with NDD, they told me they misinterpreted my insurance coverage and that's what I owe. It was a very frustrating experience, and I don't recommend it.

I stopped by Dr Amy's office with some pain in my teeth this morning. Once again, the staff was…read moreoutstanding! They told me that they would work me in and after a short wait, Dr. Amy performed an examination and pinpointed the problem. It was a very positive experience and I highly recommend Dr. Amy!

The office staff is friendly and Dr. Matthew has acceptable bedside manner. The main issue is that…read morethey do not bill correctly. My family has had multiple issues with being billed for services we did not receive. They billed for x-rays when none were performed and now going to a new dentist, our insurance is denying payment because the images were already taken. They also continue to insist that a social security number is required for insurance payment when our insurance company confirms this is not true - our new dentist had no issues with finding coverage without it. I understand insurance reimbursement amounts are not great, however, this is just wrong. Choose a different dentist for care. My family did.

I agree that Dr. Jernigan is the best in every way. I feel really lucky to have been accepted as a…read morepatient. I notice that the only negatives at all in the reviews have to do with interactions with a receptionist. I've not had any bad encounters. Moreover, that would certainly not be a reason not to see an expert, conservative (yes, in the best ways), congenial, and reasonably priced dentist! I'd give more than 5 stars if I could.

I was looking for a new local dentist since my other one is across town in a bad traffic area and…read morehas changed staff. I called about seeing Dr Jernigan and mentioned that I had an emergency situation (a 3-unit bridge had detached completely) and asked if they do any kind of emergency appointments. I got a very snappy, "NO!!!" I could absolutely hear the bad attitude in the voice of the receptionist. She seems to hate her job and really needs to find another one if she reacts like that. That is a customer service job and she is the face of the location, whether audibly or visibly. I see that other reviewers on various sites have encountered that bad attitude, too, so I wasn't overreacting. On another review site, someone mentioned that the receptionist at the front desk is extremely rude and has apparently been there for 30 years. They actually went to the dental office physically and stated that they wouldn't be returning because of her attitude. While I'm sure that Dr Jernigan is a good dentist based on the glaringly positive reviews that I have seen for him on a variety of sites, his awful receptionist is driving people away from him. If a business manager reads this review, please look at various site reviews for this business and see how many people are encountering this nasty receptionist who is driving people away from the office.

About 6 months ago I was in need of a new dentist that was on my insurance plan and was having a…read moredifficult time finding one with great reviews. Then one day when I was dripping something off, I saw one of the dental hygentist getting ready to leave and politely rolled down my window from car her about Blue Creek (which I never even was there). She had great things to say about her place of employment. Then I went on Yelp and low and behold....great reviews!! After a few months of waiting because they Re very busy, I went for my visit today and it was WONDERFUL! Ashley was my hygienist and she was fabulous. Dr Schaffer the dentist was lovely. I am so happy to have "stumbled" on this place. The office is beautiful and not overly fancy, which I love. Has Netflix, if you so choose to watch. And was just great service! Need one filling, so will go back soon and see how that goes, but I feel very confident about this place. Highly recommend!!

I have been going here for years. I had a bad history with dentists and was pretty mental when I…read morestarted as a patient here due to past experiences. I thought I'd take a minute to review after a great appointment I had yesterday. Long is the hygienist who has cleaned my teeth all these years; he's so kind and wonderful! Yesterday, I pointed out to Dr. Schaeffer something cosmetic I didn't like about my teeth, and he took the extra time to fix it on the spot, and it made such a huge difference to me. I really appreciate these great people!

It"s been a long stressful and expensive experience. The situation is still not complete. I'm…read morewaiting for a partial that I was told would be back on March 26. So far, no word on the partial and no one is answering or returning calls.

I love Cassandra Bracket and her whole staff. I actually look forward to going to the dentist. They…read morehave taken care of me and my family since we moved to Atlanta. They're thoughtful, kind, and they even work to keep my 30 year old crown in place rather than replace it, so they save us money. I can't praise them enough.

I had a wonderful experience and Dr. Moledina was the absolute BEST and her staff was great. She…read moretook great care of me. Nice and clean

I believe this office has several things to work on…read more I've had a total of 3 visits, and 2/3 visits were very chaotic, unorganized, and simply put, not a great experience. The first visit, I scheduled for my kids' cleaning (due to our former dentist no longer taking our insurance). Upon arrival, I was there 15min early. I was given forms that I already completed and filled out online. The lady at the front desk was very rude and did not appropriately run my insurance, which caused a 45min delay. Once that was cleared up, I was not issued an apology, I was asked to reschedule, because it was an hour past the appointment time, and they were unable to see my children. Upon the second visit, I was quickly greeted, and the staff and doctor were great! However, I again, had to fill out the forms I previously filled out a third time. However, we were in and out with their cleanings, X-rays, and assessments. Ms. Cookie was our hygienist, and my son has asked for her several times since that appointment! She was very attentive, personable, professional, and explained the process each step of the way. The third visit, we arrived 15min early to our 9am appointment, with 2-3 families ahead of us in the waiting area. All of the families were taken back around 9:30 as a group, and then dispersed per the necessary treatment. We waited an additional 40min until my son was seen to receive his treatment. I encourage management to stop overbooking while short staffed. The staff are clearly overwhelmed and unhappy with conditions due to the workload and patience required to deal with upset people all day. The level of professionalism and side comments to patients and guests about their experience as employees is impertinent. Patients' time is not considered, and it truly makes me want to find another dental office because it is such a chaotic environment.

I'm not happy with the way I've been treated here, especially after choosing them as my primary…read moredentist, my wife is also a patient as we live within walking distance. I have really good dental insurance so found it weird that the last few times I've been going I've been getting charged $70. My appointment today they handed me a $111 bill, when I asked what this was for the lady said it's for fluoride, a deep clean, and my deductible. My insurance covers 100 percent of annual teeth clean and fluoride treatment. I feel like I was being taken advantage of and now I'm convinced that they have took money off me for services that were covered by my insurance. I'll be contacting my insurance about this and taking my business elsewhere.

I previously visited this dental office, but I stopped after observing that the chair cover was not…read morechanged between patients and was merely flipped over, which raised concerns about hygiene.