Bought a Groupon. When arrived was told that they don't have the oil in the Groupon ad. Mobile 1…read morewas going to be an additional 89 bucks. Don't appreciate the bait and switch. Will not be doing business with dishonest businesses.

Stopped for an inspection, the realized I was due for an oil change. I appreciate the effort they…read moremade to make sure my truck was current with the required maintenance. Dylan and his team were fast, clean and efficient. Would definitely recommend to family and friends!!!

I had a bad review once...as ownership had changed...which I hated because this was my go to place…read more Now under new leadership and ownership this is once again my go to place!!!! The only reason I don't want to rate it so high is I don't want to wait behind everyone else's cars!!! Welcome back Frisco Automotive!!!!

Our 14-year-old Ford had become genuinely scary to drive. It hesitated during acceleration and felt…read morelike a manual transmission where the gears weren't fully engaging. Anything over 45 mph made me nervous, and I was convinced I was one breakdown away from being stranded on the side of the road. I first took it to another shop, where they kept it for two days before telling me it was a transmission issue they couldn't repair. The estimate? Around $3,000. For an older vehicle that we plan to hand down to our soon-to-be teenage driver, that was a tough pill to swallow. Thankfully, I decided to try Frisco Automotive through the Old Town Frisco Yiftee program, and I'm so glad I did. From the moment I walked in, the customer service was outstanding. The gentleman at the front desk immediately understood my description of the problem and took the time to personally test drive the vehicle. We even ended up having a fun conversation about Ohio and the Cleveland Browns while discussing the symptoms. What impressed me most was that they didn't just accept the previous diagnosis. They investigated the issue themselves and discovered it wasn't the transmission at all. A support mount for the engine had come loose. They repaired it, then personally drove the vehicle again, including taking it up to highway speeds, to verify the hesitation was completely gone. The result? A repair bill under $1,000 instead of a $3,000 transmission replacement. On top of that, they offered transportation assistance, including rides home and back to the shop when the vehicle was ready. That level of service is rare these days. Honest diagnosis, knowledgeable technicians and outstanding customer service. Frisco Automotive has absolutely earned my future business, and I wouldn't hesitate to recommend them to anyone looking for a trustworthy repair shop.

I brought in my 2017 F350 with a death wobble in it. Joe diagnosed it quickly and was able to…read morerepair it in no time! Also had him inspect the engine for a small leak. Joe quickly cleaned the area and was able to find a pinhole bubbling. He's honest, fast, and I'll be bringing my vehicles back for service.

This is an amazing business! The Owner works hard and his Text are exceptional. It is good to see…read moresomeone who does his job competently. He's also a nice guy which is hard to find in business.

Man, so I bought my first full size truck and began to go down the wormhole of things to do to it…read more A lot of stuff, I did on my own. But some things, you'd need a pro. Enter in Blue Star Truck Accessories in Prosper. They were recommended by the website which I purchased my truck part from, and I'm so glad that they did. It took any research that I needed to do on my own out of the equation, I just showed up and they were ready for me. Owner was super cool, friendly, and provided great industry knowledge for future potential parts adds. Work was done quickly and expertly. The waiting area was also plenty big and comfortable. I highly recommend this business for any truck/jeep accessories, because they do it all!

Add on internet stated they opened at 11:30 AM. Got there at 11:26 and waited until till 11:55am…read moreand nobody showed up. Called the phone number. No answer...no message. Not a very good way to run a business.

This is a small business called Qwik oil and Auto repair! Everyone is really nice and the service…read moreis so fast. The prices they charge are really affordable as well. Unlike the big places that charge exorbitant amounts for mid service (I'm looking at you caliber auto care). I would recommend this place to anyone!

Excellent car wash!! The staff is so friendly, and I love that they have a monthly membership…read more It's a great value for the price. I definitely recommend!

Awesome service at a great price! We've been bringing our…read morecars here for various services over the last 4 years. They always give great car washes, good service, and do quick car inspections. Last week on Monday, I had the pleasure of working with their Service Manager, who just went above and beyond, as did the rest of his team. He ensured everything I needed was taken care of, communicated everything upfront, saved me probably $1500 or more by not taking my car to the dealership, and even called me a driver to take me home so I didn't have to wait at the shop. Excellent customer service, above and beyond! As I mentioned, they always do a great job, but this was truly exceptional. Thank you for being a "one-stop shop" for us and just right down the street. You certainly have customers for life in our family!

I have rented several U-Haul trucks at this location and I have also purchased a car here - I…read morekeeping coming back because although the place isn't glamorous, the service is great - Bill is the best! The trucks are easy because he has a key drop, and he's good at helping me calculate mileage so that I estimate properly. As far as my car purchase goes, I called ahead and told him what I was looking for. When I arrived he had 4 cars ready for me to test drive (even running with the AC - it was really hot that day!) I understood everything about the sale, and the sales experience was easy - and my car runs great!

I recently rented a UHaul truck from Frisco Auto Exchange. I returned the truck after hours, and…read morewas surprised when I received my emailed receipt charging for a cleaning fee, a refueling fee, and a fuel charge. When I spoke with the owner, I was told the cleaning fee was because moving pads had not been folded and the fuel charge was automatic because it was below a quarter of a tank. I stated that I drove the truck 29 miles and refilled with 5 gallons of fuel - which was more than I used. Owner refused to do anything! I definitely will not give my business to Frisco Auto Exchange again. I prefer to deal with local businesses that actually care about fairness, honesty, and customer service.

I came to Providence automotive after a Google search for a state inspection provider. I knew this…read morewas the place because they had a Boston Terrier on their website and I come from a Boston Terrier family. When I walked in, Otis, the shop Boston was already on his way to greet me. They got my car inspected in about 10 minutes. I definitely recommend Providence Automotive!

I brought my car in to have my front and back brakes replaced and an alignment. I specifically…read moretold them that the brakes were precision brakes. They chose to put on aftermarket brakes instead and did not do the alignment. They refuse to return my $1000 . I am going to sue them. This place is the worst ever.