They are very ignorant and arrogant assholes. They will put whatever names on the paperwork just so…read morethey can make a sale. They harass all the clients references and they are in the process of being sued. DO NOT GIVE THEM YOUR BUSINESS. THEY WILL SCREW YOU. A client of theirs put my name on their paperwork when I found out they were told to take me off they were told a dozen times and still harass me. I don't even know that person. So now they are being sued. You screwed with the wrong person.here is the picture of the clients car who falsified paper work and put my name on their paperwork the clients name is April Allen in Ohio. She will be sued too.

8 months pregnant explained to them I wasnt physically able to work and needed at least a month to…read morepush payments out. Never made a late payment always on time, put $3000 down on a car almost a year ago just to find out my car got towed while me being 8 months pregnant & with my 6 year old inside a store in another city away from home to come outside in the cold dark completely stranded. They took my wallet, keys, a check, a phone without any notice. Next day still don't know location of the car or my belongings. Would never recommend not even to my worst enemy. Completely screwed me so now I'm missing my doctor appointment today and all the other important things I needed the car I worked so hard for. Thanks a lot!!!!!!!!!

I was traveling with my family in our Toyota and suddenly there was a loud pop from underneath the…read morecar and a loud grinding noise. We pulled over and I looked all around and underneath the car... nothing. Knowing that we had hours of driving to go through rural areas, we decided to go to the closest Toyota dealer, Voss. They looked it over and even took apart the brakes to make sure everything was OK. Everything was fine. We don't know what happened, but we at least had the peace of mind that nothing terrible was going to happen many miles from home in 15 degree temperatures. They got us in quickly and charged us a very nominal fee. They were polite and took seriously our concern that we were traveling with a small child in bad conditions and needed the peace of mind. I highly recommend Voss Toyota.

I used to like go here, because generally service has been good, staff professional, but I'm…read morebeginning to wonder if I am valued as a customer. I came here to a scheduled 9:00 AM appointment to have my transmission fluid and brake fluid changed as recommended from a previous visit. It's now two hours later, and I haven't been advised how much longer I will need to wait. Toyota in general used to be a very welcoming company when you brought your vehicle in for service. Often they had coffee, water, often snacks available while you waited for your vehicle. They usually offered a car wash too. I noticed this when my dad bought a Toyota in Mansfield OH and when I bought two Toyotas from two different dealers in the St Louis metro area. The Toyota customer experience is quite different now and I am beginning to wonder if I will ever buy another Toyota from a Toyota dealer. It feels like the customer isn't valued nearly as much. I don't know if this is a problem endemic of Toyota as a whole or just the individual dealerships. Somewhat recommend.

they're technicians don't know how to use a torque wrench. transfer case fell out of a vehicle…read more another one almost did. they don't take care of their employees and they falsify logs. nothing but a bunch of shady sketchy stuff going on over there. would not recommend.

As always, the folks at Key knocked it out of the park when it comes to service, professionalism,…read moreand caring for the customer! From the first time we walked into a Tobey Dealership 13 years ago, and immediately treated to dinner while we waited, we knew we had finally found a dealership that values people above all else. Cannot sing their praises enough!

Had a power steering leak, took 3 days for them to inspect and I am a college student. After…read moreinspecting it they told me it was 150$ just to inspect it and 600 to fix.Never again

wow. where do i start. So i drop my car off because it keeps dying, i drop it off and they tell me…read morethey can find anything wrong with except for my throttlebody. So i pay for that. Then the next day my car starts dying again. So i drop it back off. When i talked to someone there they said to drop it off thursday, theyd get it checked in the next day. I finally have to call them on monday, to be told they haven even looked at it. That it wont die when the drive it so basi it must not have an issue. I finally say im just coming to grt my car, the owner replies with 'dont hate me' because hes had my car for days and theyve done nothing. So when i pull up my car is gone. I ask where its at and they said the owner drove it up the road. This man pulls in with my car and gets out the car with a bag of chips saying he stopped to get a bag. When i tell you, my gas was on full when i dropped it off, it was on half a tank when i got it back. My interior is covers in mud from then. My carpet needs cleaned now. Its got some sort of tobacco crumbs in it, and i dont smoke. What a waste of time, waste of money, im actually out 240$ with no solution from them at all. Safe to say they will drive your car. And wont fix anything.

I had paid into a system that if I lost my job they would pay my car payments.. but when I lost my…read morejob they said I had to be out of work for 30 days and on unemployment for 2 months before I qualify. They said it only paid a small percentage of the car payments. So I made a deal with the supervisor, Brian, that I would pay 100 bucks a week until I got my job and then when I got a job, I would call and let him know what my paydays were. I planned on calling him today when I took my break and they tried to run my credit card and it bounced back. The lady called me and snapped me because my card was insufficient and I told her that it shouldn't be on auto pay and she was extremely rude so I fired back. I'm tired of this company. They ain't done shit for me, but dragged me through the mud. I am so ready to give this car back. I don't give a fuck what it does to my credit

This place is terrible. I went here to get a car because another dealership referred me. They gave…read moreme the runaround on their cars. I finally agreed to one of the SUVs they offered, next thing I know it was unavailable. So I then had to settle for a car because I had to get something fast so I wouldn't lose another day of work. They day I got the car the check engine light comes on after driving 60 miles. I call them and tell them it is ridiculous and they tell me to call their repair guy. I call the repair guy and he tells me to take it to auto zone or advanced Auto to have them check it and tells me to call him back. I have now called the repair shop for the last three days with no answer and no call back after I left several messages. I would not recommend this place at all. I was taken advantage of and I will be contacting a lawyer and definitely will be contacting BBB.

This review is a little late, but better late than never…read more My wife and I went into this dealership interested in the 2018 Equinox. The redesign was cool and this place is closest to our home. We checked it out and she put it down as her #1 choice. We met Josh that day and he told us a little bit more about the SUV and showed us the differences in the packages for the ones that they had on the lot. We let him know that this was our first day shopping and we had a whole lot of shopping left to do. He was cool with that and we left to check out other cars. Over the next week we did our shopping and pricing for all the makes and models that we considered and we decided that the Equinox was definitely the one. We shopped a couple other dealerships to see what options they had in stock, the pricing wasn't a huge deal as we get the GM pricing, but we wanted to be sure that the options were right. We came right back to Josh and the team and looked at it again to be sure that we had the right car and told them we'd like to run the numbers. We were at this dealership for a while while they ran our credit and got everything set with finance and everyone along the way was outstanding. I cannot thank Josh enough for his patience and help through the process, also for letting us talk it all out in my future lifted Colorado ZR2... that helped. I'll definitely go back and be a customer and I'll specifically work with Josh when I'm ready, he's got my full recommendation. Also a big thanks to the management team, mostly for not kicking us out as my wife negotiated y'all to the floor for an hour and a half. I recommend anyone looking for a Chevy go in knowing what you want to look at and work with Josh.

this place will give you your car back with problems that never existed before. horrible. If your…read moretech is named brandon, ABORT MISSION! He has probably already loosened stuff or poked holes in your tubes. There is two brandons and both are no good.