I have been terrified of the dentist for years and this practice has been so gentle, patient and…read moretruly caring with me. I almost look forward to going for my cleaning now. I cannot recommend this practice enough.

Doctors Franklin and Dorsch have an excellent practice and wonderful staff…read more The atmosphere is always upbeat, the schedule runs on time. Been coming for many years and have had consistently excellent experience. They have state-of-the-art technology and do crowns in one day, in one sitting, and do an excellent job.

Dr Baundendistel is a very compassionate and caring dentist. He and the staff always take their…read moretime with each patient to make sure your needs are met, and questions are always answered. I always feel relaxed and at ease when going to the dentist because I know I am in great hands with this practice. My entire family including my extended family go there as well. Mary and Cindy at the front desk are always so welcoming and attentive to the patients and always willing to help out with billing questions. The staff that assist Dr B are super as well.

I've seen Dr. Baudendistel at several locations and this location is certainly the nicest and has…read morethe easiest parking. From the moment you first call, the staff is exceptional. I just needed a routine cleaning but I was a bit neglectful and hadn't been in for over a year. Without hesitating they put me on a standby list in case there was a cancelation. All of my information from his previous office was completely intact and ready to go. It just seems like they must do a good job staying organized for that to happen. Somehow I dodged the bullet again and didn't have a cavity but if/when I do I'd feel 100% confident to have dental work done by Dr. Baudendistel. Until then, I promise to floss.

Watch your charges. I was over charged and they never notified me. I later went back for a…read morecleaning, and I then found out by accident that I had money on the Account. Today I had a cleaning, but I walked out, due to the billing issues ** DDS Mia Stone is great, ***

The receptionist double-billed me for my initial cleaning and $50 gum treatment...they've made NO…read moreATTEMPTS to reach me or refund their THEFT. I literally had to call my bank to reverse the unauthorized deduction and report them for Fraud & Theft. Dr. Stone is ABSOLUTELY AMAZING!!! Astute, personable, knowledgeable and efficient. Shame, really. They lost an EXCELLENT patient.

Excellent service. Jen at front desk was very helpful, friendly . Warm inviting atmosphere…read more I noticed how very clean it is Dr Bradley Girdwood and assistant was very thorough and very comfortable to be with

1st - KUDOS for accepting my VA community care assignment!!!! This veteran truly appreciates it…read more The dentist and associated staff are wonderful. Professional, considerate and kind. Very attentive to detail. Diametrically opposed to some care I've received from the actual VA dental clinic. Recommend them ONE HUNDEY!

Great compassionate care by the Dr and staff! Clean…read morefacilities and friendly people. Thorough examinations and excellent service and fees.

Avoid Trailside Dental Care…read more After treatment at this office, I was left in severe pain and repeatedly asked to be evaluated by a dentist but was unable to speak with one. Instead, I was given guidance by staff while dealing with significant pain. I ultimately had to seek emergency care elsewhere, where the problem was properly resolved. In addition, I was told I needed 6-8 fillings and a crown. When I sought a second opinion, I was told that none of that work was necessary and that only one small area needed to be monitored. The difference between those two evaluations was alarming. Recommending large amounts of unnecessary dental work goes beyond poor judgment -- it's unethical. What makes this even more concerning is that the dentist at this office has been suspended by the Ohio State Dental Board and is currently practicing under probation for documented violations involving patient care. This is public information anyone can verify on the Ohio State Dental Board website. Please research carefully before choosing this office. Patients deserve to know this information when choosing a healthcare provider. This review is based on my personal experience and publicly available disciplinary records from the Ohio State Dental Board.

Clifton Dental Care is the BEST dental office I've ever went to. I've been seeing Dr. Lowe for a…read morefew years now and I'm so happy. Their new location is very bright and comfortable. The desk staff and hygienists are so kind and welcoming. I would recommend them if you're looking for a personalized and kind experience!

I would give them zero stars if I could…read more I'm a bit shocked to be writing this, but I feel that I should share my personal experience with Clifton Dental Care. Unfortunately, it is not a good one. I totally can empathize that emergencies happen. While they will tell you (and probably respond to this post) that I'm a "monster", it's quite the misunderstanding. In my opinion, if there is a personal emergency it's best to go take care of what you need to do. Context: I first had a scheduled for optional dental work October 16th. I was given proper reminders on October 14th for an upcoming appointment. It was mere hours when I was called to be informed I must be moved as Dr Lowe must provide anesthetic, and she had a personal emergency. Fine. I understand and had no problem. Unfortunately, I had moved all of my meetings / took time off for this planned 2 hour visit and considered it an unfortunate event. My next appointment date was scheduled for Monday, November 4th, three weeks after the originally planned date. I again take another half day off on the 4th. I was given prompt reminders, and a bizarre "warning" text a week out that failure to cancel in a 24 hour period of time would end up in a $100 cancellation. Ironic, but I sent a text back to confirm, ensuring that I would be there for this visit. Less than a business day before on Friday, November 1st in the afternoon, I receive another call from Clifton Dental Care. The receptionist informs me that due to another emergency, I must be moved again up to the 19th of November. Shocked - and time-constrained - I did in fact have more questions asked than answers and expressed concern. Again, I couldn't believe I found myself in another reschedule, another afternoon already approved to take off, zero consultation of a new date. It was as if they assumed that I could simply rebook meetings, work travel, etc. for this optional dental work. I simply stated (and, fairly, firmly) it was unacceptable. Sure, my frustration was noted, and I wanted to get in this same week of the cancellation if possible, or not at all. They left a message an hour later and, miraculously, got me in November 8th. I took a final half day off. November 8th comes - they complete the work, all goes very well. It was cordial, perhaps a little tense... sure, but fine. I paid for the work, and was sent on my way with after care instructions. Today, November 13, I received a MAILED LETTER stating "based on your recent interactions with our office, we think it's the best next step to find a new dental home where you will feel most comfortable, and perhaps you feel that way too." So... I guess my cleaning scheduled for December 12th isn't happening. How unprofessional. If you have a problem or we had a tense moment, state it in person; you were in the same room with me. Or, give me a call to express your feelings. Let me know that you felt offended, and please the provide me with more context so I understand why I was pushed so many times. In fact, maybe I was in the wrong, and I could have apologized. But this passive aggressive approach so unprofessional, especially without any concern for a patient taking a day and a half of PTO and having to cancel, reschedule and adjust meetings myself. Again, I must be clear: I absolutely understand things happen, but this is not how you treat patients, period. A gaslight soliloquy on mailed letterhead does not solve the issue. I've been to many medical professionals and have never been treated this poorly. I'm afraid that I will **never** recommend Clifton Dental Care to anyone. What an unfortunate experience.

The nicest group of people I've ever encountered in a dental office. Jasmine and Sarah? were very…read morecool. I don't need a lot of conversation to get things addressed and feel they sensed that in me and toned down their chatter. As a new patient they gave me the works using advanced technology that I've experienced the first time here at Oakley Dental Group. Dr. Pedram was very attentive and listened intently to my concerns and needs. I just hope they billed everything correctly as what I'm seeing on my Explanation of Benefits isn't looking too good. Upon exit I received a water bottle filled with dental essentials.

...took my teeth gave me a set charged me 998.00 My insurance said I don't pay anything!. They…read moreused all my benefit charge to the point that I didn't get what I needed.. 3months no cleaning said they going to call back. they need a new desk person. Get it together Money hungry Heathens. if it's anything else I can do I will. 3 different people in your mouth SOOO everybody got Paid...TRUE STORY. Take that practice elsewhere PS Was it worth it?

Love them! Been seeing Dr. Ott for over a year now and have never had a bad experience. The…read morelocation is accessible, clean, and updated. The staff is friendly, attentive, and timely. The Dr. is thorough, knowledgeable, caring, and personable. I really like the location. It is set in Hyde Park/Oakley area and in a cute little office building. There is always ample parking out front and it is a safe area. They are located on the main floor, just follow the signs and you can find it easy peasy. The staff is always super nice and attentive. I am always greeted when walking in and not left to wonder if I need to sign in or if I am going to be left waiting or anything. I have always been taken back in a timely manner and have never had to be there more than maybe 45 minutes in total for a routine visit. Dr. Ott is super nice and a great dentist. The hygienists are always thorough, painless, and thoughtful. They think about the whole picture of your oral/teeth health and take your insurance into account when deciding on testing. Overall, great place to go once or to become an established patient!

Dentistry is fine. The dentist I was seeing left and they didn't tell me... just put me with a…read moredifferent dentist, with no explanation. They owe me over $100 and its been over 2 years!!! Every time I call, its a different excuse about why they haven't refunded me yet. They make you pay before they get insurance payment. My new dentist doesn't do that and it is so refreshing!