I had a root canal about a week ago and my experience was good for the most part. When I first…read morescheduled my appt....... the staff was nice and quick to respond. They answered all question and was very helpful. This was ultimately why I stopped shopping around and went with them even though there were about 25 mins away from me. A day or two days before service, I received a text to confirm my appt. But due to me being under the weather I was unable to respond right away and kinda forgot about the text. That prompted Casey to send me another text, within 12hours, were she basically said I would be assessed a charge if I didn't make the appt. The tone of the message was a little off putting :( but I let it go because of the prior interactions with them. On the day of service, the location of the office was ok to find. it was right by the highway but I do think they should invest in some signage at the entry and down the driveway because they are a small office off in the corner of an office strip mall. My first impression of the office was, it was small. but nice. the furniture in the waiting room was ok for the space they had. The area rug could use some updating but for the most part it was welcoming. The office staff didn't seem as friendly as they were in prior interactions. Which seemed odd considering I spoke to them several time prior to the appt about payment, insurance and scheduling. But I wrote it off to it being early in the morning. I was called back within 10 mins of me getting there. The Nurse was nice but not really social. I felt she could have been a little more inviting considering the nature of the appt. She kept in short and sweet. However, she did explain more as the appt went on but there was not a lot of reassurance. When the Dr. came in, he was nice. He didnt have a good bedside manner but he was pleasant. He was effective and quick. I only felt pain for a moment and when I did, he quickly fixed the problem. He was a little heavy handed, like pulling on my jaw several time as he was trying to get to the tooth. It was uncomfortable but not enough to make him stop. When he was done, he said his good byes and went to the next patient. It was a business transaction to him. Another patient and that is it. Overall, I was please with my appt. Could they have been a little more warm and inviting..... Yes! Could the nurse explain the detail of aftercare instead of giving me paperwork and telling me not to eat on that side....... YES! Could Dr. Lawley had a better bedside manner......YES! But for the most part, the job got done without any issues. I would recommend this company for their efficiency to get the job done. But I would not recommend them for their in-person interactions. People are nervous and scared to have this kind of dental work done and Dr. Lawley's office should be sensitive to that. Bedside manner is just as important as getting the job done.

Recently had a root canal on a back molar. I was referred here from my dentist because my previous…read moredentist didn't do a complete job. She was guessing that was because it was hard to get all the roots. Dr. Lawley did a fantastic job. He had me come for an initial consultation and xrays. He gave me several options to choose from along with his recommendation. Based on that I scheduled the procedure. It went well eventhough the tooth was stubborn. He was very patient and calm. He did a great job in administering the novocane. I didn't feel a thing. I like how they give you headphones and a galaxy Note to pick music to listen to. His assistant was very calming! Left with instructions and follow-up to my dentist. Assistant called 2 days later to checkup on me. I would definitely go there again! Highly recommend!

They have redone their office which must have cost a pretty penny because now they're charging a…read morelot and doubled their staff who don't seem to know what they're doing. I tried checking out my son and she didn't even know what he had done and then switched him to an adult because he was 13. Then asked the kids what they had done... They don't take delta dental. They charge double almost 3x what my insurance would pay. Not worth it, looking for a new dentist that is covered by insurance. Extremely expensive dentist.

I travel with professional, collegiate athletes. also actors from Broadway. my smile is very…read moreimportant to me. I had an emergency and broke a tooth. called Milford dental excellence and they got me in to see the dentist in 2 days! The staff and everyone was incredibly nice! Was in and out within a hour or so. I will be a long term patient with them from now on!!

I simply adore Dr. Hayden. She is, hands down, the absolutely best dentist I've ever been to. I've…read morespent years bouncing around from dentist to dentist, completely unsatisfied. She never pressures you into any treatment and listens to your concerns. I had several cosmetic issues I wanted corrected and a number of dentists throughout the years rolled their eyes at me like I was being so superficial. After getting my braces off over 10 years ago, I had number of yellow stains on my teeth that were very bothersome to me. Two previous dentists told me there was nothing I could do and I should have flossed better as a young teenager. The damage was done and I was stuck with these stains. Dr. Hayden was the first dentist who was willing to help, and not only that but she explained how simple it was to correct the problem (honestly, it took her 30 minutes). I've also had a problem with Novocaine wearing off on my upper row of teeth. Other dentists acted like I was faking the pain I was feeling. Dr. Hayden explained that it's not uncommon for some patients to metabolize the Novocaine faster than others. Whenever I'm in a procedure with her, she always checks on my comfort level and administers more Novocaine before the pain sets in. I liked her so much that I brought my four year old in to see her and he actually likes the dentist! Can you believe it? Also, when you refer a new patient, you get a set of professional grade teeth bleach for free! They are awesome! All of her bleaching procedures are done at cost and are shockingly inexpensive. Thanks to Dr. Hayden, I'm no longer afraid of the dentist and I'll be a patient with her until she retires!

Just awesome Dental Practice Hayden Family Dental. I had a dental emergency (for me !) one of my…read morefront Crown came out and I was desperate to find a dental practice to help, cement the Crown back in... No Luck ! and I have a special dinner with family on Saturday and I wanted to cancel . You see, I am in from Florida (short visit) to be with my 94 year old mother and be with family. Dr. Hayden was so kind and caring to help me get my Crown back in so I would be able to attend the special dinner. Thank you Dr. Hayden Dr. Hayden is the Dentist to go to when needing dental care. Dr. Hayden and her medical staff are your go to TEAM ! Debbie Rakowitz Cincinnati/SW Florida

The doctor and staff are amazing. Helped me out with insurance questions. Very positive and…read morecalmed my fears. Not only that they were on time. I didn't have to wait to be seen. They are the perfect place if you are nervous about seeing a dentist. They will calm your nerves. s

Dr Pelchovitz exceeded my high expectations Reluctant as I was to go to a new dentist after moving…read moreto Ohio, the Yelp reviews praising Dr Pelchovitz and the office staff gave me the courage to make an appointment. It was a most positive experience. He listened to my concerns and presented a choice of viable solutions. The outcome is my beautifully repaired front tooth. A perfect match to it's mate. I highly recommend Dr Pelchovitz and Kenwood Compete Dentistiry!

If you want perfect work in the dental world at a reasonable price Kenwood Complete Dentistry is…read morewhere you should go. The entire staff is very friendly. I love how they breakdown, explain, and give you options for any problems you are having. I did my research to find a trustworthy dentist who does excellent work and found Jordan Pelchovitz. He is the best dentist in Cincinnati. Matthew Bertke.

Absolutely love this office and the dentist that did my son's filling, he was patient and kind and…read morehad us outta there in less than 20 minutes!!

The billing department is terrible. I called numerous times and left messages they won't return my…read morecalls. After the insurance pays the allowed amount ( In Network ) they bill you for the difference. The insurance company said, don't pay them. Seems like a money grab.

Dr. Spencer extracted my tooth. All went well. Highly recommend ed. Office staff is very efficient.read more

Just had 4 wisdom teeth removed by Dr. Spencer. I am 32 years old and was terrified of having oral…read moresurgery. I woke up the day after with no pain, minimal swelling and no bleeding. I highly recommend!!!