Dr. Romero is amazing! She is so thoughtful, warm, and complete in every interaction. We are so…read moregrateful to her for guiding us through our pregnancies and always taking time to address our concerns (of which there are many!!). Her advice is always very detailed and she takes the time to explain things to us in ways that are digestible. She has a wonderful calm that helps us stay calm as well. I feel like I am in great hands from a medical care perspective, and also appreciate that it's a pleasant experience every time.

I have been so comfortable and pleased with Dr. Romero's care. She is so easy to talk to and…read morehelpful with all my concerns or questions. It's not always easy to find a doctor who listens and hears you, however she is that one. I have never felt so happy to have a visit and be welcomed by a doctors office as much as when I go there! Definitely recommend!

From my very first appointment with Dr. Nseyo, she put all of my fears and insecurities about…read morehaving a baby in my forties, especially with my complicated health history to rest. I can instantly see why she is so highly recommended. She not only does the work, but you can genuinely tell that she loves what she does. At every visit, she came in fully prepared. Even if the waiting room was full, she never made me feel rushed. She always took the time to answer all of my questions thoroughly and honestly. She never overpromised, and her down-to-earth nature made me feel like I was talking to someone I had known and trusted my entire life. While we had planned for a c-section (as my first two pregnancies were), my baby decided to arrive earlier than expected. By sheer luck, Dr. Nseyo was on call that day. She never pushed her medical opinion on my husband and me but instead provided the information we needed, respected our decisions, and guided us with compassion and clarity. In the operating room, she made me feel safe, supported, and truly heard. That care has continued in my postpartum visits. She listens attentively and responds with empathy and sincerity every single time. I would and will recommend Dr. Nseyo at every opportunity. She is truly a gem in her field, and I am beyond grateful to have had her as my doctor during this journey.

Dr Nseyo is absolutely phenomenal. I feel like I can be open with her, she understands my concerns,…read moreand she is here to help. I had surgery and she took time to provide the care, information and comfort that I needed. She was clear about my options, pain management, and post surgery expectations. She even came to visit me in the hospital on her day off. She goes beyond the extra mile and I personally feel healthier as her patient.

If I could leave negative stars, I would…read more I've endured A LOT of medical trauma and BS over the years, but the surgical consult I had with her is one that literally still haunts my dreams more than a decade later. At best, I can say that she's not a trauma-informed provider and seems to be a stereotypical surgeon with zero bedside manner and an ego the size of Canada. At worst, it seems like she may not actually care about her patients at all beyond seeing them as potential stats with which to bolster her career and her own self-image. My experience with her was truly loathsome and I don't wish one like it on any other patient. It took five more years of excruciating pain and going to another KP district, out of her sphere of influence, to get the care that I'd needed for 20 years at that point. To that surgeon, it was perfectly obvious that I needed surgical intervention. All was explained by the crap she later hauled out of me. It took a surgeon willing to be curious, to listen, and to believe what she was hearing. Eve Zaritsky did not have any of those in her at that consult nor in the communication that followed; she was nothing short of a cold, abrupt, impatient, gas-lighting troll. Far from being a healer, she did damage to me that day and later refused to take any responsibility for her words and actions. Suffice it to say, I'm not a fan.

My appointment with you is burned in my mind forever. I came to see you, and I had gained 50 pounds…read morefrom taking prednisone to fight COVID. I literally almost suffocated to death. You didn't wait until you were out the door to "sigh loudly" and actually utter "ugh" You can be a "runner", like "queers" and still psychologically destroy someone. That memory will never ever fade. "Ugh" Go "f***" yourself.

I HAVE HAD TO UPDATE MY REVIEW FOR SOME REASON I CANNOT EDIT MY OTHER ONE SO HERE IS THE UPDATED…read moreONE BASED ON MORE INTIMIDATION Sutter Health, through Alice Cannan, N.P. (RN License No. 497575) and Sutter team , failed me in a way that should concern anyone who expects patients to be heard and treated with basic care and accountability. I presented with severe, persistent pelvic pain, returned repeatedly for help, and was given round after round of unnecessary antibiotics despite no confirmed infection. The ultrasound showed a thickened endometrial lining that was not called out as it should have been, and the delay in diagnosis caused real harm to my body and prolonged suffering. All of this is documented in the medical record, expert declarations, and the court filings in Alameda County. During the relevant time period, Nurse Alice Cannan was on disciplinary probation with the California Board of Registered Nursing, and that information is publicly available. If I went back six times, that should have been a sign that something was seriously wrong and that someone should have paid attention. I am only updating this because I have once again been threatened by Alice Cannan's lawyer, Denise Billups-Slone, who has gone so far as to contact Yelp's legal team. Yelp legal contacted me and told me I was within guidelines, so I am not being silenced by intimidation. This kind of response is exactly the problem: patients with honest, documented complaints are not heard, are not apologized to, and are instead threatened, buried, and pressured into silence. I am happy to discuss my experience with anyone. Please make your own decision, but I believe patients deserve transparency and accountability, not legal bullying when they speak the truth about negligent care. One would think that if a patient returns six times, someone would actually pay attention. Instead, I got repeated antibiotics, repeated delays, and repeated threats. I will continue to speak honestly about my experience.

Alice Cannan is a wonderful nurse practitioner . She's kind ,friendly and takes time to know you…read more I would definitely return. Excellent care at her clinic

I went to this clinic for a women's Pap smear exam. Not having insurance, I called several clinics…read morefor pricing prior to scheduling. FPA provided me the cost over the phone, at which point I scheduled. I paid in full at my appointment, only to receive a bill a few weeks later for over $200 for lab tests- a fee that was never mentioned over the phone or in person. Had I known this charge, I might have went elsewhere for my appointment. I called the FPA clinic for help and have had multiple employees say they would help, and then have no follow up and changing stories with each employee I talk to. As a patient, they failed to disclose all fees and then failed to resolve the issue- mentioning responses such as "that team member who told you they resolved the issue was fired recently". Horrible care - I will be reporting the clinic and do not recommend anyone coming to this clinic. For the patients who come here and do not know how to advocate for themselves, they would unfairly be out hundreds of dollars.

I'm an individual with disabilities I requested multiple times that a secondary party be present…read morebecause my disability requires another person to take down information for me at times. They weren't too thrilled when I tried bringing my husband back with me, we're out of their way multiple times to prevent that. In doing so I ended up receiving the incorrect information and improperly dosing a medication to myself because I did not have someone to aid me. Point of this is don't come here if you need any kind of ADA related support or if you are married they are not particularly friendly towards individuals with these circumstances in my experience. A report with patient advocacy will be filed, there's nothing in this business or medical facility can do to morally retract their actions, when I was able-bodied I myself worked in healthcare and I would've never treated anyone with disabilities like this. Overall I did not feel listened to I did not feel seen and I did not feel like my health concerns were taken care of appropriately. Thank you for hearing my feedback.

Dr Maloney was great. Very thorough appointment and pleasant interaction under the circumstances…read more Reception area had breakroom vibe, lots of employees milling around, hanging out, chatting about non work stuff loudly. Must be nice to have so much time but seemed a bit unprofessional for a health dept. Parking situation not convenient and conflicting info about parking validation. The lot seems expensive, patients don't need added hassle or expenses. 5 stars for the doctor and assistant. The rest, not great. Also, the office is difficult too find, but follow the many emergency evacuation signs and you'll get there!

Today is exactly one month since my second laparoscopic surgery for stage 4 endometriosis, and I…read morecouldn't let the day pass without saying a huge thank you to Dr. Chen and his amazing team. Because I traveled for surgery, all of my care before and after was done through video appointments, phone calls, and messages back and forth. Even from a distance, Dr. Chen and his team made me feel completely supported every step of the way. Going into a second surgery was honestly scary, but Dr. Chen always made me feel comfortable, heard, and informed. He took the time to answer all my questions (and there were a lot), never rushed me, and truly made me feel cared for throughout the process. Finally meeting him in person for surgery confirmed everything I had already experienced...he was amazing!! He answered all my questions, even the random ones, and made sure I was calm, comfortable, and relaxed before going in. His entire staff has been just as incredible. Every message, call, and interaction was handled with kindness, patience, and genuine care. They were always responsive and reassuring, especially during recovery when I needed extra support. Recovery hasn't been perfect or easy, but I've felt supported the entire time. One month later, I'm grateful for my progress and for the team that helped me get here. If you're looking for a surgeon who is not only skilled but also truly compassionate and present for his patients, I can't recommend Dr. Chen and his team enough.

I cannot say enough wonderful things about Dr. Chen and his team. From my very first appointment…read morethrough surgery and recovery, he was incredibly kind, compassionate, and attentive. I underwent a myomectomy for fibroids and endometriosis, and as this was my first surgery, I was very scared going into the process. He took the time to truly listen to me, answer all of my questions, and make sure I felt informed, supported, and comfortable every step of the way. His bedside manner is exceptional. He is not only highly knowledgeable and educational, but also genuinely caring. He helped me advocate for what was important to me both in surgery and during recovery, and I always felt that my concerns were heard and respected. What stood out to me most was how available and responsive he was. Whenever I had questions or wasn't feeling well, I was able to message him and his communication was always prompt, thoughtful, and reassuring. That level of support made such a difference during a very vulnerable time. I truly felt cared for throughout this entire experience. His kindness, understanding, and the overall quality of care I received were more than I could have hoped for. Everything turned out so much better than I imagined, and I am so grateful to have had him as my surgeon. I would recommend him without hesitation.

I've been with Dr. Thomas since both of us were in our 20's. I actually followed her from her first…read morepractice to Sutter. Dr. Thomas' first practice allowed her to do some fertility work. Sutter didn't, so she guided us to a fertility clinic. Dr. Thomas also has managed one straight forward pregnancy and two trickier pregnancies. When I went into pre-term labor with child number three, she popped into Alta Bates since she was out to dinner in the area, just to check in on me as well as help the on call OB/GYN manage my delivery. She came in and soothed me, told me not to worry. Her calming presence helped distill the anxiety the other doctor had accidentally brought out. It's been 19 years and I'm still Dr. Thomas' patient. Over the years, I've discovered a couple other girlfriends have her as their doctor as well. All of us rave about her. In recent years, I've been diagnosed with cancer. Dr. Thomas has kept tabs on my health, even checking in periodically. None of it has to do with my gynecological health, just her genuine concern over my well-being. I've had my share of drs who don't listen, but that's never been my experience with Dr. Thomas. I wouldn't have remained her patient for 20 years if that had been the case.

Great and caring, very informative and helpful. Great staff and location is good,free parkingread more

Nobody likes to go to the doctor (I certainly do not!) but I'm happy to say that my first visit…read morewith Dr. Madhavan went really well. The staff was all really nice, communicative and efficient. The doctor was thorough, understanding, listened to everything I had to say and really put my mind at ease concerning a few issues I had been worrying about. I found her to be really accessible and easy to talk to and I appreciate how efficient she is!

I love Dr. Madhavan! She was my obgyn with my 1st baby & if it wasn't for her, my babygirl wouldn't…read morebe here today. I had a high risk pregnancy but we didn't catch my condition until I was 16+ weeks & at that time the procedure I needed was past the window time frame that most doctors would take.. But Dr. Madhavan didn't give up.. She called and fought for a doctor to take me in on a procedure and I am proud to say i carried full term and delivered a healthy baby girl naturally I am on my 3rd pregnancy and even tho she moved to Berkley, she is willing to see me and I am more than happy to make the drive!!! Best Dr. I have ever had!!