We celebrated my daughter's 12th birthday at Michael's and it was such a great experience. The kids…read morehad an absolute blast they made tie-dye shirts, friendship bracelets, and even had time to paint. Everything was organized and easy, and the staff was so kind and helpful. I loved that we could bring our own food and drinks at no extra cost, and the space was already decorated but still allowed us to add our own touches. It felt creative, relaxed, and fun for everyone and we did it all on a tight budget! Highly recommend this for anyone looking for a unique and memorable birthday spot for kids or preteens who love crafting! Also, the hostess, was super sweet and very helpful. They even cleaned everything up. 10/10

Absolutely terrible and rude customer service. I would not recommend coming here to anyone.read more

I've been there many times over the years. Not as often as before. But I do visit about 2-3times a…read moreyear. Most times I do visit this location is for mobile orders. My recent experience was yesterday. I had placed a mobile order and normally I just do curbside but I was in the mood to take a look inside. I had my two toddlers with me. So the bad, this location is a bit on the messy side, very unorganized and staff is almost nonexistent. They even have self serve checkout and no workers at the front. The good, they had so many Christmas decorations, ribbons, wrappings etc all on clearance 70%off and I as able to grab a few items. Most of the things are priced high but there are times when you can find items that are on sale and if you're a member you can get points and get extra deals. Their mobile order/in store pick up is also self serve! They have customers orders in individual boxes on the rack and you simple grab your items if you see it. I had ordered multiple items and one of which was oversized and couldn't fix in that box so it wasn't there. They have a button you can push to get assistance and I pushed that button about 2 times and waited a while. Until someone finally came to the resister and said she can help the next customer in line but I pointed out that I needed assistance with a a mobile order. She approached me and was an able to assist. But honestly don't know if that button worked or not.

Too expensive. Why am I here? Ugh. Hubby bought 2 things for work organization that were on sale.read more

Such a lovely store with an incredible yarn selection! I visited during the Golden State Yarn Crawl…read moreand was very pleased with the options available!

I love everything about this yarn shop! Has everything you need from yarn, needles, books, and…read moreother fun items for sale. I recommend for any natural fiber/ synthetic lover to stop by and browse at least once! So much yarn with a wide selection of beautiful colors, fibers (wool, alpaca, bamboo, cotton, recycled fibers, etc) plus a wide variety of brands. Amazing store and amazing + helpful staff. I guarantee you'll find what you need--and if not, you'll still walk out with something that makes you smile from ear to ear

Enjoy looking at fiber arts, felt products, equipment and a herd of Alpacas...classes both group…read moreand smaller! Lots of fiber Knowledge on a "Mini Acre". I plan on spinning lessons.

Wonderful shop. If you want to feed an alpaca, pick up some amazing yarn or dryer balls, I highly…read morerecommend a visit!

I love their in store and curb side pickup. I order online and swing by when it is ready. They…read morefill orders fast.

Wish I could give this place zero stars. I haven't been to Michael's in a while since they acquired…read moreJoan's but the last time I was there, they were cutting fabric at the framing area. I happened to pick up my online pick up order and decide to check out the fabric section. I wanted to see if there has been any updates since taking over Joan's. I needed my fabric cut and I flagged down an employee. She appeared annoyed that I flagged her down to cut fabric. I went to the framing area since that's where I went last time. She directed me to the "cutting bar" which was a janky looking random white table in the middle of the aisle blocked by tons of boxes. I then made a comment "oh. Sorry. I came to framing last time". With a nasty attitude, She then talked to me like I'm stupid and pointed at the sign at the top "it says cutting table". I wanted to buy 20 yards of fabric and I asked her to double check how much for each yard. We all know things get misplaced on the wrong area. Before committing to buying all that fabric, I wanted to check the price. She then say that she could not check the price. She said she did not have a price scanner because there's too many employees working. She then walked away without saying anything. I'm standing there confused because I did not know if she was planning to go get a scanner or just left me. She came back with a scanner, told me the price and started cutting the fabric. She has no customer service skills and kept making smart remarks when I asked her a question. I ended up changing my mind about how much fabric to buy. Instead of 20 yards, I got 5 yards. I agree with everyone's experience about the lack of customer service, lazy employees standing around and their poor attitudes. Just to mention, there were no other customers in the store. I was the only one there on a Saturday afternoon which was very sad. All those remarks were unnecessary. I've been a long time customer there and will be taking my business elsewhere. Everything i usually get could be purchase at hobby lobby. I miss the nice ladies at Joan's that actually know how to cut fabric and interact with customers. I shouldn't have purchased any fabric that day and regret wasting my time there. The employee was a young Hispanic lady, light skin, long dark hair tied in a low pony tail with large glasses. She did not have a name tag.

Had a great selection and pricing was fair. It was a little drive from our area but they had what…read morewe needed.

They have everything you need and an online coupon too! I appreciate their selection and overall…read moreinventory levels. The store is generally clean and employees are informative. I feel the price points are inflated to offset the coupon however.

This review is specifically for the framing desk. I had never been to any Michael's in my life. I…read morejust needed to frame my university diplomas and this place came up online. The service I got was outstanding. I am very impressed. There's a guy in the framing desk named Julio. He took the time to go through all the different framing options with me: different materials, arrangements, color combinations, etc. He gave me information about all the different price ranges and helped me find the best option. The final result was amazing: the diplomas look beautiful and will definitely be the fanciest items in my office. Thumbs up to Julio. That guy is a gentleman and a scholar.

Both attendants were on their phones but told me I came in too late to order balloons and only…read moreoffered the pre blown bundles... maybe that's normal but in being in the service industry, that didn't seem to right.